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Chapter 16 Troubleshooting Guide; Error Messages - Thermo Scientific Varioskan User Manual

Multimode microplate reader software

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Error messages

Thermo Fisher Scientific
Chapter 16
Troubleshooting Guide
Note Do not use the instrument if it appears that it does not
function properly.
Note that the instrument does not verify the logic flow of the received
commands.
When an error is detected, the current operation is terminated. After an
error, it is best to abort the current run and restart from the beginning after
the problem is fixed.
If the computer cannot communicate with the instrument, check that the
serial connector or USB cable is securely connected to the computer and
instrument and that the instrument is defined in the database (see
Communicating with instruments" on page 34).
You can also try switching the instrument OFF and ON again.
The run log shows the error and warning messages that occur during the
run. For their explanations, see:
Error messages" on page 269
Warning messages" on page 273
Error messages reported
Code
Explanation
1
Internal firmware error. When
this error occurs, the internal
software halts. This error can
only be seen in the instrument
error log.
2
The instrument did not recognize
the command it received.
3
The arguments of the received
command are not valid.
4
The X carriage position is
incorrect.
5
The Y carriage position is
incorrect.
Thermo Scientific SkanIt
Suggested action
Contact service.
Contact service.
Contact service.
Contact service.
Contact service.
®
®
Software for Varioskan
User Manual
269

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