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Service Diagnostics
Service Diagnostics provide tests for most electro-mechanical components in the
printer. Service Diagnostics also contains test prints, printer status and some NVRAM
access. Test descriptions appear in the Appendix. The Service Diagnostics Main
menu offers the options listed in the following table.
Service Diagnostics Main Menu
Menu Item
Print Service Menu Map
General Status
Test Prints
Engine NVRAM Adjustments
Motors/Fan Tests
Duplex Unit Motor Tests
Exit 2 Motor Tests
Tray 4 & 5 Motor Tests
Tray 6 Motor Tests
Finisher Motor Tests
Engine Sensor/Switch Test
Duplex Sensors/Switch
Exit 2 Sensor/Switch
Tray 4 & 5 Sensor/Switch
Tray 6 Sensor/Switch
Finisher Sensor/Switch
Solenoid/Clutch Tests
Exit 2 Solenoid Test
Tray 4 & 5 Clutch Test
Tray 6 Solenoid Test
Finisher Solenoid and Clutch
Tests
IP NVRAM Access
Engine Logic Board
Replacement
Finisher Board Setup
Exit
Error Messages, Codes, and Procedures
Test Target
Prints the Service Diagnostics menu map to aid menu navigation.
Query information about the status, versions, and counts.
Isolate problems with Xerographics and paper handling.
Adjust registration in the process or scan direction on each tray.
These tests exercise each pint engine motor or fan.
Tests the Duplex motor at two speeds.
Tests the Exit and Offset motors of Exit 2.
Tests the Feed/Lift and Take Away motors.
Tests the Feed/Lift and Take Away motors.
Tests the Horizontal Transport, Finisher, Stapler, and Punch.
Tests print engine sensor status and operation.
Tests the Wait sensor and Door D Interlock Switch.
Tests Exit 2 sensors and the Door E Interlock Switch.
Tests Tray 4 & 5 sensors and the Door C Interlock Switch,
Tests the sensors and switches within Tray 6.
Tests the Finisher sensors and switches.
Tests solenoid and clutch function in the print engine.
Tests the functionality the Exit 2 Exit Gate solenoid.
Tests the function of the Take Away Clutch.
Tests the Tray 6 Nudger solenoid at low and high power.
Tests each Finisher solenoid and the Set Clamp Clutch.
This allows you to reset the PostScript or all NVRAM.
Save/Restore NVRAM from the Engine Logic Board.
Sets the Finisher/Stacker punch configuration.
Exits Service Diagnostics and reboots the printer.
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Troubleshooting
