Toner Motor Failure - U5-1 Motor Rotation - Fuji Xerox Phaser 5500 Service Manual

Toner Motor Failure - U5-1 Motor Rotation

The Toner Dispense Motor failed to rotate.
Applicable Error Codes
Toner Motor Failure - U5-1 Motor Rotation
Troubleshooting Reference
Applicable Parts
Toner Cartridge
Toner Dispense
Assembly
Toner Dispense Motor
Engine Logic Board
Troubleshooting Procedure
Step Actions and Questions
1 Check the Toner Cartridge installation.
Reinstall the Toner Cartridge.
Does it operate properly?
2 Check Toner Dispense Assembly rotation.
Does the gear located at the lower part
of the Toner Dispense Assembly rotate?
3 Check Toner Dispense Assembly clogging.
Is the pipe located at the lower part of
the Toner Dispense Assembly clogged?
4
Test Dispense Motor operation.
Run the Service Diagnostics Dispense
Motor test.
Does the motor operate?
5 Check the Dispense Motor for connection.
Are P/J216 and P/J420 connected?
6
Check continuity between the Dispense
Motor and Engine Logic Board.
Is there continuity on each wire
between P/J216 <=> P/J420?
7 Check for +24 V at the Dispense Motor
Is there +24 V across P/J216-1 (+) <=>
ground?
Error Messages, Codes, and Procedures
References
Print Engine P/J Drum and Toner Cartridge
(page 10-6)
Print Engine Xerographics Wiring (page 10-24)
PL5.1 Laser, CRU and Toner Dispense (page 9-32)
PL8.1 Print Engine Electrical (page 9-40)
Yes
Problem solved.
Go to Step 3.
Go to Step 4.
Replace the
Engine Logic
Board
(page 8-89).
Go to Step 6.
Go to Step 7.
Replace the
Dispense Motor
(page 8-73).
No
Go to Step 2.
Restore proper
operation.
Clean the pipe.
Go to Step 5.
Connect P/J216
and P/J420.
Repair the wiring.
Replace the
Engine Logic
Board
(page 8-89).
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