Static Jam at H (Compile Exit Sensor) Troubleshooting Procedure (Continued)
Step
Actions and Questions
11
Test the Lower Exit Roller Drive.
Run the Service Diagnostics Finisher Exit
Motor CCW test.
Do the Exit Rollers rotate?
12
Print a Test Print.
Does the error still occur?
13
Check Exit Motor Main Drive harness
connections.
Are P/J8334 and P/J8304 connected?
14
Print a Test Print.
Does the error still occur?
15
Check Main Drive Harness continuity.
1. Disconnect P/J8334 and P/J8304.
2. Check for continuity at the following:
P/J8334-1 <=> P/J8304-2
P/J8334-2 <=> P/J8304-4
P/J8334-3 <=> P/J8304-1
P/J8334-4 <=> P/J8304-3
P/J8334-5 <=> P/J8304-6
P/J8334-6 <=> P/J8304-5
Are these conductive?
16
Check Exit Motor resistance.
Is there some amount of resistance
across P8334-2/5(COM) and P8334-1/3/
4/6?
17
Check for +24 V to the Exit Motor.
Is there +24 V across J8304-4 <=>
ground and J8304-6 <=> ground on the
Finisher Main PWB?
18
Replace the Exit Motor.
Print a Test Print.
Does the error still occur?
Error Messages, Codes, and Procedures
Yes
Go to Step 13.
Go to Step 13.
Go to Step 15.
Go to Step 15.
Go to Step 16.
Go to Step 17.
Go to Step 18.
Replace the
Finisher Main
PWB
(page 3-248).
No
Restore operation
and go to
Step 12.
Problem solved.
Connect and go
to Step 14.
Problem solved.
Repair the Main
Drive Harness.
Replace the Exit
Motor
(page 3-243).
Replace the
Finisher Main
PWB
(page 3-248).
Problem solved.
3-117