Fuji Xerox Phaser 5500 Service Manual page 132

Applicable Error Code
Jam at D and A - C6-2 Duplex Area Jam
C6-2 Duplex Area Jam Troubleshooting Reference
Applicable Parts
Duplex A3L Rollers
Duplex Roller
Duplex Motor
Duplex Wait
Sensor
Duplex PWB
Engine Logic Board
Registration
Sensor
C6-2 Duplex Area Jam Troubleshooting Procedure
Step Actions and Questions
1 Check the paper position.
Open Door A
Does the paper touch the Registration
Sensor?
2 Check the paper position.
Open Door D
Does the paper touch the Wait Sensor?
3
Check the Duplex Unit installation.
1. Reinstall the Duplex Unit.
2. Print a 2-sided Test Print.
Does the error reoccur?
4
Check the A3L Rollers.
Are the A3L rollers worn or
contaminated with paper dust?
5 Check the roller drive.
Do the A3L rollers and gears rotate
smoothly?
6 Check the Duplex Roller.
Is the Duplex Roller worn or
contaminated with paper dust?
7 Check the roller drive.
Do the Duplex Roller and gears rotate
smoothly?
3-54
References
Print Engine P/J Engine Logic Board (page 10-13)
Print Engine Registration Transport Wiring (page 10-23)
PL4.5 Registration (page 9-30)
PL8.1 Print Engine Electrical (page 9-40)
Phaser 5500 Printer Options Service Manual
Duplex Unit Plug/Jack Locator (page 5-12)
Duplex Unit Wiring (page 5-13)
PL23.1 Duplex Unit (page 4-34)
PL23.2 Inner Chute Duplex Unit (page 4-36)
Phaser 5500 Printer Service Manual
Yes
Remove the
paper.
Remove the
paper.
Go to Step 4.
Clean or replace
the defective
roller.
Go to Step 6.
Clean or replace
the roller.
Go to Step 8.
No
Go to Step 2.
Go to Step 3.
Problem solved.
Go to Step 5.
Restore proper
operation.
Go to Step 7.
Restore proper
operation.