Black Prints - Fuji Xerox Phaser 5500 Service Manual

Table of Contents

Advertisement

Black Prints

A totally black output print. There is toner on the paper with no visible image.
Initial Actions
Inspect the paper path for items, such as staples, paper clips, and paper
scraps.
Check that the Drum Cartridge ground contacts are clean.
Check the installation of the Drum Cartridge.
Ensure the covers are in place and no outside light enters the printer.
Black Print Troubleshooting Reference
Applicable Parts
Drum Cartridge
High-Voltage Power
Supply
Image Processor Board
Engine Logic Board
Black Print Troubleshooting Procedures
Step
Actions and Questions
1
Check the Print Engine.
Print a Test Print.
Is the Test Print Normal?
2
Check Confirguration Page.
Print the Configuration Page.
Is the Configuration Page normal?
Print-Quality Troubleshooting
Example Print
s5500-058
Yes
No
Print a
Go to Step 4.
Configuration
Page, Go to
Step 2.
Verfiy the
Go to Step 4.
Customer's print
job. Go to
Step 3.
5-19

Advertisement

Table of Contents
loading

Table of Contents