Resolution Troubleshooting Procedure
Step
Actions and Questions
1
1. Install a new Drum Cartridge.
2. Print a Test Print.
Is the test print output resolution good?
2
Replace the following, in order until the
defective component is found:
Laser Assembly (page 8-74)
Engine Logic Board (page 8-89)
Spot Deletions
Solid areas are marked with irregular white areas.
Initial Actions
Check that the paper is clean, dry, and meets specifications.
Inspect the paper path for items, such as staples, paper clips, and paper
scraps.
Check the installation of the Drum Cartridge.
Check that the Drum Cartridge ground contacts are clean.
Spot Deletions Troubleshooting Reference
Applicable Parts
Drum Cartridge
Transfer Roller
Fuser
Engine Logic Board
Image Processor Board.
Print-Quality Troubleshooting
Example Print
Yes
No
Problem solved.
Go to Step 2.
s5500-067
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