Fuji Xerox Phaser 5500 Service Manual page 202

Jam at F or G (Stacker Upper Tray Exit Sensor ON) Troubleshooting Reference
Applicable Parts
Entrance Roller
Entrance Pinch Roller
Transport Roller
Pinch Roller
Transport Motor
Main Drive Harness
Finisher Main PWB
Top Exit Sensor Harness
Main Sensor Harness
Top Exit Sensor
Jam at F or G (Stacker Upper Tray Exit Sensor ON) Troubleshooting Procedure
Step Actions and Questions
1 Check the paper path.
1. Open Door G.
2. Remove the Top Cover.
3. Remove the Top L/H Cover.
4. Remove the Knob and open the Upper
Entrance Chute.
Are the Rollers attached to the chute
clean, roll freely, and correctly
installed?
2
Check the paper path.
Open the Lower Top Exit Chute (2b).
Are the Pinch Rollers attached to the
chute and the two Transport Rollers
clean, roll freely, and correctly
installed?
3 Test the Finisher Transport Motor.
Run the Service Diagnostics Finisher
Transport Motor Test.
Does the motor rotate normally?
4
Test Entrance and Transport Roller drive.
Run the Service Diagnostics Finisher
Transport Motor Test.
Does the Entrance and Transport
Rollers rotate?
5
Check the Transport Motor Main Drive
Harness.
Are P/J8342 and P/J8304 connected?
6
Print a Test Print.
Does the error still occur?
3-124
References
Phaser 5500 Printer Options Service Manual
Finisher Main PWB P/J Locator (page 5-35)
Finisher Sensors (1/2) Wiring (page 5-40)
Finisher Motors Wiring (page 5-42)
PL25.12 Finisher Transport (1/2) (page 4-66)
PL25.13 Finisher Transport (2/2) (page 4-68
PL25.14 Finisher Electrical (page 4-70)
PL25.15 Finisher Harness (page 4-72)
Yes
Go to Step 2.
Go to Step 3.
Go to Step 4.
Go to Step 11.
Go to Step 7.
Go to Step 7.
Phaser 5500 Printer Service Manual
No
Clean or replace
the appropriate
roller.
Clean or replace
the appropriate
roller.
Go to Step 5.
Restore
operation.
Connect and go
to Step 6.
Problem solved.