Fuji Xerox Phaser 5500 Service Manual page 385

Residual Image Troubleshooting Procedure (Continued)
Step Actions and Questions
4
Check Drum Cartridge installation.
Remove the Drum Cartridge and
check the Drum Cartridge High
Voltage contacts.
Are the contacts clean?.
5 Check the Drum Cartridge ground.
Remove the Drum Cartridge and
check the Earth Plate located behind
the Drum Cartridge.
Is the Earth Plate contaminated or
deformed?
6 Check the Drum Cartridge.
1. Install a new Drum Cartridge.
2. Print 30 Test Prints.
Does the residual image appear?
7 Check the Heat and Pressure Roller.
WARNING:
Remove the Fuser.
Is there any contamination or
defects on Heat or Pressure
Roller?
8
Check that the HVPS is installed
correctly?
Is the HVPS installed correctly?
9 Check the Engine Logic Board.
1. Replace the Engine Logic Board
(page 8-89).
2. Print a Test Print.
Is the trouble rectified?
Print-Quality Troubleshooting
Allow the Fuser to cool
before attempting to
remove it.
Yes
Go to Step 5.
Correct and clean
the Earth Plate or
replace the Drum
Cartridge.
Go to Step 7.
Replace the Fuser
(page 8-76).
Replace the HVPS.
Problem solved.
No
Clean the contacts.
Go to Step 6.
Problem solved.
Go to Step 8.
Go to Step 9.
Replace the I/P Board
(page 8-91).
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