Blank Print (No Image) - Fuji Xerox Phaser 5500 Service Manual

Blank Print (No image)

No visible image anywhere on the output print as shown here.
Initial Actions
Inspect the paper path for items, such as staples, paper clips, and paper
scraps.
Check the installation of the Drum Cartridge.
Check that the Drum Cartridge ground contact points are clean.
Ensure there are no obstructions in the Laser path.
Ensure the blank prints are not the result of multi-sheet feeds.
Blank Print Troubleshooting Reference
Applicable Parts
Laser Assembly
Drum Cartridge
Transfer Roller
High-Voltage Power
Supply
Image Processor Board
Engine Logic Board
Blank Print Troubleshooting Procedure
Step Actions and Questions
1 Check the Print Engine.
Print a Test Print.
Is the Test Print Normal?
2 Check Confirguration Page.
Print the Configuration Page.
Is the Configuration Page normal?
3 Check the Customer's Print Job.
Is the Customer's Print Job
blank?
5-16
Example Print
Yes
Print a Configuration
Page. Go to Step 2.
Verfiy the
Customer's print job.
Go to Step 3.
Verify printer
connections. If
problem persists,
Replace the I/P
Board (page 8-91).
Phaser 5500 Printer Service Manual
s5500-057
No
Go to Step 4.
Go to Step 4.
Go to Step 4.