Toshiba e-STUDIO556 Service Manual page 21

7.4.3 Work flow of parts replacement ....................................................................... 7-11
7.5 Preventive Maintenance Checklist .................................................................................. 7-12
7.6 Precautions for Storing and Handling Supplies............................................................... 7-33
7.6.1 Precautions for storing TOSHIBA supplies...................................................... 7-33
7.6.2 Checking and cleaning of photoconductive drum ............................................ 7-33
7.6.3 Checking and cleaning of drum cleaning blade and transfer belt cleaning blade
......................................................................................................................... 7-34
7.6.4 Handling of drum cleaning brush and transfer belt cleaning brush.................. 7-34
7.6.5 Handling of transfer belt................................................................................... 7-34
7.6.6 Checking and cleaning of fuser roller and pressure roller ............................... 7-35
7.6.7 Checking and replacing of cleaning web ......................................................... 7-36
7.7 PM KIT ............................................................................................................................ 7-37
7.8 Maintenance Part List ..................................................................................................... 7-38
7.9 Grease List...................................................................................................................... 7-40
7.10 Operational Items in Overhauling.................................................................................... 7-40
7.11 Machine Refreshing Checklist (e-STUDIO557/657/757/857) ......................................... 7-41
8. ERROR CODE AND TROUBLESHOOTING ................................................................ 8-1
8.1 Troubleshooting ................................................................................................................ 8-1
8.1.1 If a problem continues even after performing all troubleshooting ...................... 8-2
8.1.2 Collection of debug logs with a USB device ...................................................... 8-3
8.2 Error Code List .................................................................................................................. 8-5
8.2.1 Jam .................................................................................................................... 8-5
8.2.2 Service call ...................................................................................................... 8-12
8.2.3 Error in Internet FAX / Scanning Function ....................................................... 8-19
8.2.4 Printer function error ........................................................................................ 8-26
8.2.5 TopAccess related error .................................................................................. 8-28
8.2.6 MFP access error ............................................................................................ 8-30
8.2.7 Maintenance error............................................................................................ 8-32
8.2.8 Network error ................................................................................................... 8-34
8.2.9 Error history ..................................................................................................... 8-37
8.3 Diagnosis and Prescription for Each Error Code ............................................................ 8-39
8.3.1 Check item....................................................................................................... 8-39
8.3.2 Paper transport jam ......................................................................................... 8-40
8.3.3 Paper misfeeding............................................................................................. 8-59
8.3.4 Cover open jam ............................................................................................... 8-66
8.3.5 RADF jam ........................................................................................................ 8-69
8.3.6 Finisher jam ..................................................................................................... 8-73
8.3.7 Paper feeding system related service call ....................................................... 8-88
8.3.8 Scanning system related service call............................................................... 8-92
8.3.9 Fuser unit related service call ........................................................................ 8-101
8.3.10 Communication related service call ............................................................... 8-105
8.3.11 RADF related service call .............................................................................. 8-108
8.3.12 Laser optical unit related service call............................................................. 8-109
8.3.13 Finisher related service call ........................................................................... 8-113
8.3.14 Service call for others .................................................................................... 8-131
8.3.15 Error in Internet FAX / Scanning Function ..................................................... 8-160
8.3.16 Error in Printer Function................................................................................. 8-184
8.3.17 TopAccess related error/Communication error with external application ...... 8-190
8.3.18 MFP access error .......................................................................................... 8-195
8.3.19 Maintenance error.......................................................................................... 8-204
8.3.20 Network error ................................................................................................. 8-215
8.3.21 Troubleshooting for image quality control ...................................................... 8-227
8.3.22 Troubleshooting for surface potential control................................................. 8-232
8.3.23 Troubleshooting for remaining toner detection sensor .................................. 8-235
8.3.24 Troubleshooting when E010 paper jamming or an image failure caused by drum
separation finger staining occurs (e-STUDIO557/657/757/857) .................... 8-235
8.3.25 Error code "M00" appears at firmware update ............................................... 8-236
8.4 Troubleshooting for the Image ...................................................................................... 8-237
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