Toshiba e-STUDIO556 Service Manual page 771

Check item
Setting
[803D] IKEv2 falling back to IKEv1
Classification
Network error
Check item
Setting
[803E] IKEv2 ISAKMP SA unavailable
Classification
Network error
Check item
Setting
[803F] IKEv2 cryptographic operation failed
Classification
Network error
Check item
Setting
[8040] IKEv2 invalid key information
Classification
Network error
Check item
Setting
[8041] IKEv2 CA not trusted
Classification
Network error
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Mismatch in IKEv2 Pre Shared Key. Check the PSK in MFP and peer
machine.
Ipsec error if peer doesn't support IKEv2 and falling back to IKEv1
Remote machine is not supporting IKEv2. Going back to use IKEv1.
Ipsec error if ISAKMP SA is not created of destroyed due to some
uncertain condition
Restart IPsec service on Peer and retry.
Ipsec error for ikev2 if crypto operation failed
If Certificates are being used, re-upload the corresponding certificates
using Security Services. Restart IPsec Service on MFP.
Ipsec error for ikev2 if key info is invalid
Check IKE settings in MFP and peer.
Ipsec error for ikev2 if CA is not trusted
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Measures
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e-STUDIO556/656/756/856/557/657/757/857
ERROR CODE AND TROUBLESHOOTING
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