Toshiba e-STUDIO556 Service Manual page 718

Multifunctional digital systems

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[ 2 ] RFC related error

(When GM-1250/4180 or GM-2270 is installed)

[2500] HOST NAME error (RFC: 500) / Destination mail address error (RFC: 500) / Terminal mail

address error (RFC: 500)

[2501] HOST NAME error (RFC: 501) / Destination mail address error (RFC: 501) / Terminal mail

address error (RFC: 501)

Check if the Terminal mail address and Destination mail address are correct.

Check if the mail server is operating properly.

Turn the power OFF and then back ON. Perform the job in error again.

[2503] Destination mail address error (RFC: 503)

[2504] HOST NAME error (RFC: 504)

Check if the mail server is operating properly.

Turn the power OFF and then back ON. Perform the job in error again.

If the error still occurs, replace the SYS board.

[2550] Destination address ERROR (RFC: 550)

Check the destination address, status of mailbox access restriction on the server, etc. then perform

authentication again.

[2551] Destination address ERROR (RFC: 551)

Check that the destination address is valid and the mail server works correctly, then perform

authentication again.

[2552] From/Destination address ERROR (RFC: 552)

Check the capacity of the mail box in the mail server.

Select "Text "of the original modes for the original data or lower the resolution level and then retransmit.

Or divide the original data into several pieces and retransmit them.

[2553] Destination mail address error (RFC: 553)

Check if there is an illegal character in the mail box in the mail server.

e-STUDIO556/656/756/856/557/657/757/857

ERROR CODE AND TROUBLESHOOTING

Check if the power cable is connected properly and it is inserted securely.

Check if the power voltage is unstable.