Toshiba e-STUDIO556 Service Manual page 727

Multifunctional digital systems

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[2D40] Image conversion abnormality

Turn the power OFF and then back ON. Perform the job in error again.

Replace the main memory and perform the job again.

[2D43] Encryption error

Turn the power OFF and then back ON. Perform the job in error again.

[2D44] Encryption PDF enforced mode error

Reset the encryption and perform the job in error again.

If an image file not encrypted is created, consult your administrators.

[2D45] Meta data creation error (Scan to File)

Creation of meta data failed when a user tried to perform meta scan for Scan to File.:

Check the template settings. Perform the job in error again. If the error still occurs, turn the power OFF

and then back ON, and then perform the job in error again.

[2D62] File server connection error

Check the IP address or path of the server.

Check if the server is operating properly.

[2D63] Invalid network path

Check the network path.

If the path is correct, turn the power OFF and then back ON, and perform the job again.

[2D64] Login failure

Reset the login name and password. Perform the job.

Check if the account of the server is properly set up.

[2D65] Exceeding documents in folder: Creating new document is failed

Delete some documents in the folder.

[2D66] HDD full failure during processing

Reduce the number of pages of the job in error and perform the job again.

Check if the server or local disk has a sufficient space in disk capacity.

[2D67] FTP service not available

Check if the setting of FTP service is valid.

e-STUDIO556/656/756/856/557/657/757/857

ERROR CODE AND TROUBLESHOOTING