Toshiba e-STUDIO556 Service Manual page 861

10. REMOTE SERVICE
There are following functions as Remote Service.
1. Auto Supply Order
Automatically orders the toner and used toner container by FAX or E-mail.
2. Service Notification
Notifies the status of the equipment to the service technician by E-mail or FAX.
10.1 Auto Supply Order
10.1.1 Outline
Automatically orders the toner and used toner container.
(1) Placing an Order
There are two ways to place an order.
• FAX
Installation of the FAX board is required.
If the FAX board has not been installed, it is regarded as OFF setting.
• E-mail (E-mail body + TIFF image)
(2) Order Intervals
The Auto Supply Order is sent as indicated in the following steps.
• Toner cartridge
1. Toner empty occurs.
2. The toner cartridge is replaced.
3. The toner empty counter is incremented when the total number of prints or the pixel counter
value exceeds the threshold set in the following self-diagnostic code.
Code
08-6506 Toner empty determination counter
08-6507 Threshold setting for toner empty
determination (output pages)
08-6508 Threshold setting for toner empty
determination (pixel counter)
e.g.) When "0" is set for 08-6506 and "50" is set for 08-6507
The toner empty counter is incremented when 50 sheets are printed after the toner cartridge
has been replaced.
4. When the accumulated number of toner empty times reaches the set condition, an order is
placed automatically.
• Used toner container
When the number of the used toner container full detection times reaches the set condition,
an order is placed automatically.
The order condition for the toner cartridge and the used toner container can be set
individually.
(3) If Order Failure Occurs
If some problems occur and the order cannot be placed after registering an order as a job, refer
to the standard countermeasure for the FAX/E-mail transmission failure.
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Details
Selects the counter to determine toner empty.
0: Output pages
1: Pixel counter
Sets the number of output pages to determine
toner empty. This setting is valid when "0" is set at
08-6506.
Sets the number of the pixel counter value to
determine toner empty. This setting is valid when
"1" is set at 08-6506.
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Contents
e-STUDIO556/656/756/856/557/657/757/857
REMOTE SERVICE
10