Toshiba e-STUDIO556 Service Manual page 712

Multifunctional digital systems

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Error in Internet FAX / Scanning Function

1. When initializing the Electronic Filing (Setting Mode, all data in the Electronic Filing are

erased. Back up the data in the Electronic Filing by using the Electronic Filing Function

of TopAccess before the initialization.

2. When initializing the shared folder, all data in the shared folder are erased. Back up the

data in the shared folder by using Explorer before the initialization.

3. When formatting the HDD, all data in the shared folder, Electronic Filing, Address

Book, template, etc. are erased. Back up these data before the initialization. Note that

some of data cannot be backed up refer to  P.9-15 "9.2.3 Precautions and procedures

when replacing the HDD" for the details.

[ 1 ] Internet FAX related error

(When GM-1250/4180 or GM-2270 is installed)

[1C10] System access abnormality

[1C32] File deletion failure

Classification

Internet FAX related error

[1C11] Insufficient memory

Classification

Internet FAX related error

[1C12] Message reception error

[1C13] Message transmission error

Classification

Internet FAX related error

e-STUDIO556/656/756/856/557/657/757/857

ERROR CODE AND TROUBLESHOOTING

Turn the power OFF and then back ON. Perform the job in error again.

If the error still occurs, first, check if there are no jobs existing and then

perform the HDD formatting ([5] + [C] + [POWER] -> 3 -> 1).

When there are running jobs, perform the job in error again after the

completion of the running jobs.

If the error still occurs, turn the power OFF and then back ON, and perform

the job again.

Turn the power OFF and then back ON. Perform the job in error again.