Toshiba e-STUDIO556 Service Manual page 580

8.2.5 TopAccess related error
Message displayed in the
Error code
TopAccess screen
5010 -
5012 Registration Error
(e-STUDIO556/656/756/856)
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5013 Communication Error with eBR2
Server
(e-STUDIO556/656/756/856)
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5014 SSL Certificate Not Found
(e-STUDIO556/656/756/856)
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5015 Invalid SSL Certificate
(e-STUDIO556/656/756/856)
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5016 SSL Certificate expired
(e-STUDIO556/656/756/856)
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5017 Other SSL Error
(e-STUDIO556/656/756/856)
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5018 Invalid DNS Error
(e-STUDIO556/656/756/856)
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
5019 Connection Error
(e-STUDIO556/656/756/856)
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
501A Proxy Error
(e-STUDIO556/656/756/856)
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
501B Incorrect URL
(e-STUDIO556/656/756/856)
TOSHIBA Remote monitoring
system error
(e-STUDIO557/657/757/857)
e-STUDIO556/656/756/856/557/657/757/857
ERROR CODE AND TROUBLESHOOTING
Contents
Internal setting error: There is a print job,
a proof print job, a private print job, a
print job without a set department code,
a scan job or a fax job remaining in this
equipment.
Authentication error: A temporary
password downloaded from e-Bridge
and entered in this equipment is not
valid, or the permanent password set in
the e-Bridge is not valid.
e-Bridge communication error:
Communication is attempted while the e-
Bridge is enabled for some reason such
as version upgrade.
No SSL certificate: There is no SSL
certificate or the certificate is not in a
correct file format.
Invalid SSL certificate: SSL certificate is
not valid.
Expired SSL certificate: SSL certificate is
expired.
Other SSL certificate related error: SSL
certificate is invalid.
Invalid DNS error: DNS address is
invalid.
Connection error: Settings for initial URL
and proxy are incorrect.
Proxy error: IP address or port for proxy
setting is invalid.
No URL (host/port) or invalid path: Initial
URL is invalid.
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