Step 46. Update The E-Mail Manager Service - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Upgrading from SWCP Release 4.0
Step 46. Update the E-mail Manager service
The following Contact Center Multimedia services are installed with the
Multimedia server software:
CCMM E-mail Manager
CCMM License Manager
CCMM Manager Client
CCMM OAM
CCMM Outbound Scheduler
CCMM Starter
The CCMM License Manager and the CCMM Starter services automatically
start if the Contact Center Multimedia server software is installed successfully.
The CCMM License Manager service ensures a valid license exists for the
Multimedia server. The CCMM Starter service then starts the remaining
services, except the CCMM E-mail Manager service. You must configure and
start the CCMM E-mail Manager service if you are licensed for e-mail or Web
communications contact types.
502
Contact Center Multimedia/Outbound
Standard 7.16
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