Page 1 Color 550 Printer Color 560 Printer Administrator Guide...
Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.
Page 3: Table Of Contents
Table of Contents Table of Contents Table of Contents ......................3 Before Using the Machine ..................9 Preface ........................10 Types of Manuals ...................... 11 Using This Guide ....................... 12 Organization of This Guide ................... 12 Conventions ......................12 Energy Saver Mode....................14 Changing the Interval for Entering Energy Saver Mode ........
Page 4 Changing the Paper Size for Tray 6 (A4 High Capacity Feeder)......44 Changing the Paper Size for Trays 6 and 7 (High Capacity Feeder C1-DS)..46 Changing the Paper Settings ..................47 Maintenance......................51 Replacing Consumables ....................52 Replacing Toner Cartridges...................54 Replacing Waste Toner Container.................56 Replacing Drum Cartridge R1 (For Customers Having a Time and Material Contract) ........................58 Replacing Drum Cartridges R2, R3, or R4 (For Customers Having a Time...
Page 5 Table of Contents Tools ......................... 97 System Settings Procedure ..................98 Step 1 Entering System Administration Mode ............98 Step 2 Entering the System Administrator User ID and Passcode ....... 98 Step 3 Selecting [Tools] ..................99 Step 4 Selecting a Setting Item on the [Tools] Screen ......... 99 Step 5 Setting a Feature ..................
Page 6 Stored File Settings ....................148 Network Controller Settings..................149 Connectivity & Network Setup ................149 Setup ........................151 Create Folder.......................151 Stored Programming....................151 Create Job Flow Sheet ..................151 Create Job Flow Sheet Keyword .................151 Add Address Book Entry..................151 Paper Tray Attributes...................151 Accounting........................152 Create/View User Accounts.................152 Reset User Accounts ...................154 System Administrator’s Meter (Copy Jobs) ............155 Accounting Type ....................155...
Page 7 Table of Contents Problem Solving ....................179 Troubleshooting....................... 180 Machine Trouble...................... 181 Image Quality Trouble ..................... 185 Trouble during Copying ................... 191 Unable to Copy ....................191 The Copy Result is Not What was Expected ............192 Error Code ....................... 195 Other Errors ......................
Page 8 Appendix .........................271 Specifications ......................272 Optional Components....................281 Alignment Adjustment Settings ................282 Alignment Adjustment..................282 Alignment Adjustment Settings................283 Skew Adjustment ....................286 Perpendicularity Adjustment ................287 Scale Adjustment....................288 Print Position Adjustment..................289 Adjust Fold Position....................291 Fold Position Adjustment ..................291 Single Fold Position Adjustment ................294 Booklet Position Adjustment ................295 C Fold Position Adjustment .................296 Z Fold Position Adjustment..................297 Z Fold Half Sheet Position Adjustment ..............298...
Page 9: Before Using The Machine
1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide. Preface ....................... 10 Types of Manuals ..................11 Using This Guide ..................12 Energy Saver Mode ..................14 Customizing the Control Panel ..............17 Entering Text ....................
Page 10: Preface
1 Before Using the Machine Preface Thank you for selecting Color 550/560 Printer (hereafter referred to as “the machine”). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.
Page 11: Types Of Manuals
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User Guide The guide describes all the necessary steps for copy and scan. Administrator Guide (this guide) The guide is intended for system administrators, and describes how to solve problems that may occur with the machine.
Page 12: Using This Guide
1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. 1 Before Using the Machine Describes the organization of this guide and conventions.
Page 13 Using This Guide The following symbols are used in this guide: " " : • A cross-reference included in this guide. • Names of CD-ROM, features, and touch screen messages and input text. : • Folders, files, applications, button or menu names displayed on the touch screen.
Page 14: Energy Saver Mode
1 Before Using the Machine Energy Saver Mode The machine is equipped with the Energy Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Energy Saver feature has two modes: Low Power mode and Sleep mode.
Page 15 Energy Saver Mode Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter]. Note •...
Page 16 1 Before Using the Machine Select [Save]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Page 17: Customizing The Control Panel
Customizing the Control Panel Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, and the services assigned to the <Custom>...
Page 18: Setting The Screen After Auto Clear
1 Before Using the Machine Select [Screen Default], and then select [Change Settings]. Select a service you want to display. Important • [E-mail], [Store to Folder], [Scan to PC], [Store & Send Link], [Send from Folder], and [Job Flow Sheets] cannot be used on this machine.
Page 19: Assigning Services To Buttons
Customizing the Control Panel Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Screen After Auto Clear], and then select [Change Settings]. Select [Last Selection Screen] or [Services Home]. Select [Save]. Assigning Services to <Custom> Buttons You can assign services to the <Custom 1> to <Custom 3> buttons on the control panel.
Page 20 1 Before Using the Machine Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter]. Note •...
Page 21: Adjusting Screen Brightness
Customizing the Control Panel Adjusting Screen Brightness You can adjust the screen brightness of the screen on the [Services Home] screen. Select [Screen Brightness] on the [Services Home] screen. Press [ ] or [ ] to adjust the screen brightness. Select [Save].
Page 22: Entering Text
1 Before Using the Machine Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
Page 23: Paper And Other Media
2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays. Paper Types ....................24 Loading Paper .................... 27 Changing the Paper Size ................40 Changing the Paper Settings..............
Page 24: Paper Types
To achieve optimum performance of the machine, we recommend that you use only paper recommended by Fuji Xerox. If you desire to use paper other than the paper recommended by Fuji Xerox, contact your local Fuji Xerox representative.
Page 25: Supported Paper Type
Paper Types Supported Paper Type Standard Paper When printing or copying on commonly used paper (plain paper), use paper meeting the standards described below. To copy or print as clear as possible, we recommend the following standard paper. Paper Weight (gsm) and Paper Type FX P Paper 64 : Plain Colortech +...
Page 26: Unusable Paper
2 Paper and Other Media Unusable Paper Using paper not recommended by Fuji Xerox and transparencies may cause a paper jam or machine malfunction. Use paper recommended by Fuji Xerox. Color transparency sheets (bordered with a white frame) Pre-printed paper printed on another printer or offset press...
Page 27: Loading Paper
Loading Paper Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.
Page 28: Loading Paper In Trays 1 And 2
2 Paper and Other Media Loading Paper in Trays 1 and 2 The following describes the procedures to load paper in Trays 1 and 2. When the machine runs out of paper during copying or printing, a message appears on the touch screen.
Page 29: Loading Paper In Tray 4
Loading Paper Pull out the tray until it stops. CAUTION Be sure to pull out the paper tray slowly. If pulled out with too much force, the tray may hit and injure your knees or other parts of your body. Important •...
Page 30: Loading Paper In Tray 5 (Bypass)
2 Paper and Other Media Load and align the edge of the paper against the left edge of the tray, with the side to be copied or printed on facing down. Important • Do not load paper above the maximum fill line ("MAX"...
Page 31: Loading Tab Stock Paper In The Tray 5 (Bypass)
Loading Paper When using non-standard sized paper, make find adjustments aligning the paper guides to the edges of the paper loaded. Loading Tab Stock Paper in the Tray 5 (Bypass) The following describes the procedure for loading tab paper in Tray 5 (bypass). Important •...
Page 32: Loading Paper In Trays 6 And 7 (High Capacity Feeder C1-Ds)
2 Paper and Other Media Pull out the tray towards you until it stops. CAUTION Be sure to pull out the paper tray slowly. If pulled out with too much force, the tray may hit and injure your knees or other parts of your body.
Page 33: Loading Tab Paper In Trays 6 And 7 (High Capacity Feeder C1-Ds)
Loading Paper • To prevent paper jams or misloading, do not load new paper into the tray until the tray is empty. Remove any paper remaining in the tray and then load the paper on newly loaded paper. Remove any paper loaded on the tray. Load a stack of paper (approximately 100 to 500 sheets) and align the edge of the paper against the right edge of the tray with the...
Page 34 2 Paper and Other Media Pull out the tray towards you until it stops. CAUTION Be sure to pull out the paper tray slowly. If pulled out with too much force, the tray may hit and injure your knees or other parts of your body.
Page 35: Loading Postcards In Trays 6 And 7 (High Capacity Feeder C1-Ds)
Loading Paper Loading Postcards in Trays 6 and 7 (High Capacity Feeder C1-DS) The following describes the procedure for loading postcards in optional Trays 6 and 7 (High Capacity Feeder C1-DS). When using postcards in Trays 6 and 7, be sure to attach the Postcard Kit in the tray before loading the paper.
Page 36: Facilitating Feeding Of Heavyweight Paper Loaded In Trays 6 And 7 (High Capacity Feeder C1-Ds)
2 Paper and Other Media Load the remaining paper and align the edge of the paper against the right edge of the tray with the side to be copied or printed on facing up (1). Move the left short-side paper guide while holding the grip so that they lightly contact the edges of the paper (2).
Page 37: Improving The Paper Feeding Performance In Trays 6 And 7 (High Capacity Feeder C1-Ds)
Loading Paper Improving the Paper Feeding Performance in Trays 6 and 7 (High Capacity Feeder C1-DS) This section describes how to improve the paper feeding performance. If images are skewed even when paper is loaded correctly, use the following procedure to feed paper more accurately.
Page 38: Loading Paper In Tray 8 (Interposer On Finisher D4 And Finisher D4 With Booklet Maker)
2 Paper and Other Media Loading Paper in Tray 8 (Interposer on Finisher D4 and Finisher D4 with Booklet Maker) The following describes the procedure for loading paper in optional Tray 8 (Interposer). The Interposer allows you to load paper (blank, copied paper, etc.), which will only be used as separators and covers, so that the machine does not output on the paper loaded in this tray.
Page 39 Loading Paper If the paper is already printed on, load the paper with the printed side facing up and with the tab side to be fed first. Note • Do not load paper exceeding the maximum fill line. It may cause paper jams or machine malfunctions.
Page 40: Changing The Paper Size
2 Paper and Other Media Changing the Paper Size This section describes how to change the paper size in Trays 1, 2, 3, 4, 6, and 7. Note • The types of paper in Trays 1 to 4, 6, and 7 are preset. Normally, Trays 1, 2, 3, 4, 6 and 7 are set to plain paper.
Page 41: Changing The Paper Size For Tray 3
Changing the Paper Size While pinching the long-side paper guide, move it to match the size of the paper to be loaded (1). While pinching the short-side paper guide, move it to match the size of the paper to be loaded (2). Note •...
Page 42 2 Paper and Other Media Pull out the tray until it stops. CAUTION Be sure to pull out the paper tray slowly. If pulled out with too much force, the tray may hit and injure your knees or other parts of your body. Important •...
Page 43: Changing The Paper Size For Tray 4
Changing the Paper Size Changing the Paper Size for Tray 4 The following describes how to change paper size in Tray 4. Note • The types of paper in Tray 4 are preset. The available preset paper types are: Plain, Recycled, Plain Reload, Punched, Letterhead, Transparency, Heavyweight, HW Reload, Extra-HW, X-HW Reload, Hole Punched HW 1, Hole Punched HW 2, Gloss, Gloss Reload, Heavyweight Gloss, HW Gloss Reload, Labels, Heavyweight Labels, Pre-Printed, Custom 1...
Page 44: Changing The Paper Size For Tray 6 (A4 High Capacity Feeder)
2 Paper and Other Media Changing the Paper Size for Tray 6 (A4 High Capacity Feeder) The following describes how to change paper size in Tray 6 (A4 High Capacity Feeder). Pull out the tray until it stops. CAUTION Be sure to pull out the paper tray slowly. If pulled out with too much force, the tray may hit and injure your knees or other parts of your body.
Page 45 Changing the Paper Size Insert the small protrusions at the bottom of the guide into the holes corresponding to the paper size (1). Then insert the screw into a hole corresponding to the paper size on the top of the guide and tighten the screw (2). Pull up on the end guide lever (1) as shown in the illustration.
Page 46: Changing The Paper Size For Trays 6 And 7 (High Capacity Feeder C1-Ds)
2 Paper and Other Media Changing the Paper Size for Trays 6 and 7 (High Capacity Feeder C1-DS) The following describes how to change the paper size for Trays 6 and 7 (High Capacity Feeder C1-DS). Pull out the tray towards you until it stops. CAUTION Be sure to pull out the paper tray slowly.
Page 47: Changing The Paper Settings
Changing the Paper Settings Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select the image quality for the paper type.
Page 48 2 Paper and Other Media Select [Paper Tray Attributes]. Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Select the [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Note • The paper weight displayed in under [Paper Type] varies depending on the setting.
Page 49 Changing the Paper Settings - Labels 3B (257 - 300 gsm) - Tab Stock 1A (106 - 128 gsm) - Tab Stock 1B (129 - 150 gsm) - Tab Stock 1C (151 -176 gsm) - HW Tab Stock (177 - 220 gsm) - X-HW Tab Stock (221 - 256 gsm) - X-HW Tab Stock (257 - 300 gsm) - Transparency...
Page 50 2 Paper and Other Media...
Page 51: Maintenance
3 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, and print a report/list. Replacing Consumables................52 Cleaning the Machine ................. 76 Executing Calibration ..................79 Printing a Report/List ..................82...
Page 52: Replacing Consumables
Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.
Page 53 When calling your local Fuji Xerox representative to order consumables/periodical replacement parts, have the product codes ready. The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.
Page 54: Replacing Toner Cartridges
Important • When replacing a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
Page 55 Xerox representative for its disposal. Important • Slide out the toner cartridge gently. Otherwise, toner may spill from the cartridge. • If you have a used toner cartridge which is no longer needed, contact your local Fuji Xerox representative for its disposal.
Page 56: Replacing Waste Toner Container
Use a broom or a wet cloth to wipe off spilled toner. Never use a vacuum cleaner for the spills. It may catch fire by electric sparks inside the vacuum cleaner and cause explosion. If you spill a large volume of toner, contact your local Fuji Xerox representative.
Page 57 Important • Return used waste toner containers to your local Fuji Xerox representative. • Be sure to put the used waste toner container in the dedicated plastic bag supplied with the new waste toner container.
Page 58: Replacing Drum Cartridge R1 (For Customers Having A Time And Material Contract)
Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox.
Page 59 Replacing Consumables Remove the new drum cartridge and the supplied black sheet from the box beforehand. Important • Place the new drum cartridge on a level surface. • Do not place the new drum cartridge in an upright position. Make sure that the machine is not operating, and open the front cover.
Page 60 3 Maintenance Hold the rings provided at both ends of the drum cartridge, and lift the cartridge out from the machine. CAUTION Be sure to insert your fingers into the rings when lifting up the drum cartridge. Insert the used drum cartridge into the box which contained the new drum cartridge. Remove the new drum cartridge from the plastic bag.
Page 61 Replacing Consumables Push down on the drum cartridge at both ends so that it is level. Note • Make sure that the ( ) and ( ) marks are aligned. Remove the black sheet covering the top of the unit. Push the unit in completely (1), and return the lever of the unit to its original position (2).
Page 62: Replacing Drum Cartridges R2, R3, Or R4 (For Customers Having A Time And Material Contract)
Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox.
Page 63 Replacing Consumables Remove the new drum cartridge and the supplied black sheet from the box beforehand. Important • Place the new drum cartridge on a level surface. • Do not place the new drum cartridge in an upright position. Make sure that the machine is not operating, and open the front cover.
Page 64 3 Maintenance Using the supplied black sheet removed from the box earlier, cover the upper surface of the unit pulled out. Important • When replacing a drum cartridge, be sure to cover the unit with the black sheet. Leaving it uncovered may degrade the image quality.
Page 65 Replacing Consumables Push down on the drum cartridge at both ends so that it is level. Note • Make sure that the ( ) and ( ) marks are aligned. Peel off the film sheet attached to the upper surface of the drum cartridge. Push the unit in completely (1), and return the lever of the unit to its original position (2).
Page 66: Replacing The Staple Cartridge (For Finisher C2 Or Finisher C2 With Booklet Maker)
The following example shows how to replace the staple cartridge in the Finisher C2 with Booklet Maker. The procedure for the Finisher C2 is the same. Important • The use of staples not recommended by Fuji Xerox may degrade image quality and performance. Use only staples recommended by Fuji Xerox.
Page 67: Replacing The Booklet Staple Cartridge (For Finisher C2 With Booklet Maker)
When this message appears, replace the booklet staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only staple cartridges recommended by Fuji Xerox.
Page 68 3 Maintenance While pressing the lever for R2 R3 to the right (1), pull the staple cartridge unit out of the machine (2). Hold the staple cartridge by the tabs on both sides and lift the cartridge out of the unit. While holding the tabs of the new staple cartridge, push the cartridge into the unit.
Page 69: Replacing The Staple Cartridge (For Finisher D4 Or Finisher D4 With Booklet Maker)
For remedies if the staple cartridge happened to come off the holder during replacement work, refer to "Re-inserting the Staple Cartridge into the Cartridge Unit" (P.267). Important • The use of staples not recommended by Fuji Xerox may degrade quality and performance. Use only staples recommended by Fuji Xerox.
Page 70: Replacing The Booklet Staple Cartridge (For Finisher D4 With Booklet Maker)
When this message appears, replace the booklet staple cartridge. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.
Page 71 Replacing Consumables While pushing the lever for R2 R3 to the right (1), pull the staple cartridge unit out of the machine (2). Hold the staple cartridge by the tabs on both sides and lift the cartridge out of the unit. While holding the tabs of the new staple cartridge, push the cartridge into the unit.
Page 72: Emptying The Punch Waste Container (For Finisher C2 Or Finisher C2 With Booklet Maker)
3 Maintenance Emptying the Punch Waste Container (For Finisher C2 or Finisher C2 with Booklet Maker) When the Finisher C2 (optional) or Finisher C2 with Booklet Maker (optional) is installed and the punch waste container becomes full, a message appears on the touch screen.
Page 73: Emptying The Punch Waste Container (For Finisher D4 Or Finisher D4 With Booklet Maker)
Replacing Consumables Insert the empty punch waste container until it comes to a stop. Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open.
Page 74: Emptying The Staple Waste Container (For Finisher D4 Or Finisher D4 With Booklet Maker)
3 Maintenance Discard all waste. Insert the empty punch waste container all the way into the machine. Close the right cover of the finisher. Note • A message will be displayed and the machine will not operate if the right cover of the finisher is not closed properly.
Page 75 Put the used staple waste container into the supplied plastic bag. Important • Do not disassemble the container and return it to your local Fuji Xerox representative. Hold the new staple waste container by R5 and push it into the machine.
Page 76: Cleaning The Machine
3 Maintenance Cleaning the Machine This section describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners, or it may catch fire and cause explosion.
Page 77: Cleaning The Document Cover And Document Glass
Cleaning the Machine Cleaning the Document Cover and Document Glass If the document cover and document glass become soiled, smudges may appear on copies or scanned documents and the machine may not properly detect document sizes. To ensure clean copies at all times, clean the document cover and the document glass about once a month.
Page 78: Cleaning The Document Feeder Rollers
3 Maintenance Hold the green lever to open the part of the Lever illustration on the right. Wipe the narrow glass strip with a soft cloth moistened with water to remove any dirt on the optical glass, and then wipe it with a soft, dry cloth. Important •...
Page 79: Executing Calibration
Note • If color is not calibrated despite the periodic execution of auto calibration, contact your local Fuji Xerox representative. • Confirm the settings of the following items under [Tools] > [System Settings] > [Copy Service Settings] > [Copy Defaults] in the System Administration mode before executing auto...
Page 80 3 Maintenance 3) Select [Tools] on the [Services Home] screen. Note • When the [Services Home] screen is not displayed on the touch screen, press the <Services Home> button. 4) Select [System Settings] > [Common Service Settings] > [Image Quality Adjustment].
Page 81 Executing Calibration Place at least five sheets of white paper on the Calibration Chart to cover the Chart and close the document cover. Select [Start]. The message “Calibration in progress. - Copy Job 1” appears and the machine automatically calibrates the colors. It takes about 30 seconds to complete calibration. A screen showing the result appears.
Page 82: Printing A Report/List
3 Maintenance Printing a Report/List You can print a report/list to check the settings and communication status. This section describes how to print a report/ list. For information on the types of report/list, refer to "Print Reports" (P.87). Press the <Machine Status> button. <Machine Status>...
Page 83: Machine Status
4 Machine Status This chapter describes the features for checking the machine status. Overview of Machine Status ...............84 Machine Information ................... 85 Faults ......................92 Supplies ......................93 Billing Information ..................94...
Page 84: Overview Of Machine Status
4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. <Machine Status>...
Page 85: Machine Information
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, and print various reports/lists. The following shows the reference section for each item. General Information ........................85 Paper Tray Status ........................87 Print Reports..........................
Page 86 4 Machine Status [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note • Select [ ] to display the previous screen or [ ] to display the next screen. On the [Machine Configuration] screen, you can check the following items: Note •...
Page 87: Paper Tray Status
Machine Information Paper Tray Status You can check the paper trays set on the machine. On the screen, you can check the following items: Status % Full (Amount of paper remaining) Paper Size Paper Type Select [Paper Tray Status]. Check the status of the paper trays. Print Reports The following describes how to print a report and a list.
Page 88: Configuration Report
4 Machine Status Job History Report This report displays and prints the job results and related information about the latest 200 jobs. Select a report to print from [All Jobs], [Printer & Print from Folder Jobs], or [Scan, Fax, & Internet Fax Jobs]. Selecting [Include Child Jobs] check box prints each related job on each line.
Page 89 Machine Information Error History Report You can print error information about the Network Controller. Font List This prints a list of the fonts available for PostScript. Configuration Report You can check the network information, and print and scan settings of the Network Controller.
Page 90 4 Machine Status Press the <Start> button. Meter Report (Print Jobs) You can check the total number of printed pages and sheets of paper used for each client (job owner). [Meter Report (Print Jobs)] counts pages from the time at which the data is initialized.
Page 91: Overwrite Hard Disk
Machine Information Overwrite Hard Disk You can check the overwriting status of the hard disk. "Overwriting" indicates that the overwriting is in progress. "Standby" indicates that the overwriting is completed. Note • This feature does not appear for some models. For more information, contact your local Fuji Xerox representative.
Page 92: Faults
4 Machine Status Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, error code, and error category. The following describes how to print the error history report.
Page 93: Supplies
Important • If you replace a toner cartridge with a partially used toner cartridge (such as a toner cartridge removed from another Color 550/560 Printer), the status displayed may differ from the actual remaining amount. When replacing toner cartridges, we recommend that you use new ones.
Page 94: Billing Information
4 Machine Status Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item: Billing Information ........................94 User Account Billing Information ....................95 Press the <Machine Status> button. Select the [Billing Information] tab.
Page 95: User Account Billing Information
Billing Information User Account Billing Information You can check the number of pages printed by user. When the Auditron mode is enabled, you can check the billing meters for the currently authenticated user ID. Note • [User Account Billing Information] is displayed when the [Accounting Type] is set to [Local Accounting].
Page 96 4 Machine Status...
Page 97: Tools
5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen. This chapter describes the features that can be changed and the procedures to change the settings.
Page 98: System Settings Procedure
5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. Step 1 Entering System Administration Mode ................98 Step 2 Entering the System Administrator User ID and Passcode ..........98 Step 3 Selecting [Tools]......................99 Step 4 Selecting a Setting Item on the [Tools] Screen..............99...
Page 99: Step 3 Selecting [Tools]
System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the [Services Home] screen. Note • When the [Services Home] screen is not displayed on the touch screen, press the <Services Home> button. Step 4 Selecting a Setting Item on the [Tools] Screen On the [Tools] screen, select a setting item to set.
Page 100: Step 5 Setting A Feature
5 Tools Authentication/Security Settings You can configure the authentication and security settings. For more information, refer to "Authentication/Security Settings" (P.158). Step 5 Setting a Feature Select any feature. Note • Select a submenu from the [Group] list, and then select a feature from the [Features] list. •...
Page 101: Tools Menu List
Tools Menu List Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that some items may not appear depending on the configuration of the machine. System Settings Common Service Settings Important • The settings and features marked with an asterisk ("*") cannot be used on this machine. Machine Clock/Timers (P.108) Date (P.108) Time (P.108)
Page 102 5 Tools Reports (P.119) Print Reports Button (P.119) Job History Report (P.119) Scan File Transfer Report (P.119) * 2 Sided Report (P.119) Job Flow Error Report (P.119) * Maintenance (P.120) Initialize Hard Disk (P.120) * Delete All Data (P.120) Software Options (P.120) Power on Self Test (P.120) Alignment Adjustment (P.120) Finisher Adjustment (P.121)
Page 103 Tools Menu List Copy Service Settings Copy Tab - Features Allocation (P.133) Preset Buttons (P.134) Paper Supply - Button 2 - 5 (P.134) Reduce/Enlarge - Button 3 - 4 (P.134) Front Cover Tray - Button 1 - 3 (P.134) Back Cover Tray - Button 1 - 3 (P.134) Transparency Tray - Button 1 - 3 (P.134) Separator &...
Page 104 5 Tools Bates Stamp - Position on Side 1 and Side 2 (P.138) Bates Stamp - Font Size (P.138) Tab Margin Shift - Shift Value (P.138) Booklet Creation - Default Cover Tray (P.138) Covers - Default Front Cover Tray, Default Back Cover Tray (P.139) Separators - Default Separator Tray (P.139) Copy Control (P.139)
Page 105 Tools Menu List Scan Service Settings Important • The settings and features marked with an asterisk ("*") cannot be used on this machine. First Tab (P.143) Feature in 2nd Column (P.143) Reduce/Enlarge - Buttons 2 to 5 (P.143) Scan Defaults (P.143) Color Scanning (P.143) Original Type (P.143) File Format (P.144)
Page 106 5 Tools Network Controller Settings Note • These settings may not be selectable depending on the print server installed. Connectivity & Network Setup (P.149) Ethernet Rated Speed (P.149) TCP/IP - IP Address Resolution (P.149) TCP/IP - IP Address (P.149) TCP/IP - Subnet Mask (P.150) TCP/IP - Gateway Address (P.150) Frame Type (P.150) Setup...
Page 107 Tools Menu List Authentication/Security Settings Important • The settings and features marked with an asterisk ("*") cannot be used on this machine. System Administrator Settings (P.158) System Administrator’s Login ID (P.158) System Administrator’s Passcode (P.158) Authentication (P.159) Login Type (P.159) Access Control (P.159) Create/View User Accounts (P.160) Reset User Accounts (P.161)
Page 108: Common Service Settings
5 Tools Common Service Settings In [Common Service Settings], you can make settings relating to the machine’s common features. The following shows the reference section for each item. Machine Clock/Timers......................108 Audio Tones..........................111 Screen/Button Settings......................112 Paper Tray Settings ........................113 Image Quality Adjustment ......................118 Reports ............................119 Maintenance ..........................120 Watermark..........................122...
Page 109 Common Service Settings Select the display format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization This setting cannot be used on this machine. Connection Interval This setting cannot be used on this machine. Time Server Address This setting cannot be used on this machine.
Page 110 5 Tools Allow User to Lock Out Selecting [Lock Out Printer] on the [Services Home] screen temporarily disables printing. [Release Printer] is displayed during the printer lockout duration. Selecting [Release Printer] enables printing. Note • A job started before the start time will be printed continuously even after elapsing the start time.
Page 111: Audio Tones
Common Service Settings Audio Tones Select whether to sound an alarm when a job ends or a fault occurs. Control Panel Select Tone Set the volume to be sounded when a button on the control panel is correctly selected. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. Control Panel Alert Tone Set the volume to be sounded when a button that cannot be selected is selected, or an error occurs.
Page 112: Screen/Button Settings
5 Tools Stored Programming Tone Set the volume to be sounded while a stored program is being registered. You can select from [Soft], [Normal], and [Loud]. This tone cannot be disabled. Stored Programming Complete Tone Set the volume to be sounded when the call of a stored programming registered is completed.
Page 113: Default Language
Common Service Settings Default Language Select the language displayed on the machine. There are two ways of selecting the language: set in the System Administration mode and set by local users. Setting in the System Administration mode The language set here is the standard language that is retained even when the machine is powered off and on.
Page 114 5 Tools Paper Size When using Trays 1 and 2, you can load both standard size paper and non-standard size paper. When you load non-standard size paper in Tray 1, select [Custom Size], and then set the size in the X (width) direction between 182 and 458 mm and the Y (length) direction between 140 and 300 mm in 1 mm increments.
Page 115 Common Service Settings Paper Type Priority Set the priority of the trays to use when paper of the same size and the same orientation is set in the multiple trays for automatic tray selection. Auto Paper selection means that a tray containing the appropriate paper is automatically selected by the machine for copying or printing.
Page 116 5 Tools Image Quality You can specify the image quality processing method for each of plain paper, recycled paper, plain reload paper, hole-punched paper, heavyweight paper, heavyweight reload paper, hole- punched heavyweight paper, coated paper, coated reload paper, labels, tab stock, postcards, and custom paper 1 to 5.
Page 117: Setting Values
Common Service Settings Setting values Meaning Punched HW 1B Suitable for hole-punched paper having a ream weight of 129 - 150 gsm. Punched HW 1C Suitable for hole-punched paper having a ream weight of 151 - 176 gsm. Hole Punched HW 2 Suitable for hole-punched paper having a ream weight of 177 - 220 gsm.
Page 118: Image Quality Adjustment
5 Tools Image Quality Adjustment You can set the image quality and calibration settings. Image Quality You can select the image quality processing method when the machine scans a document. Photo & Text Recognition Allows you to change a level with which the machine determines a document as text or photos.
Page 119: Reports
Note • If you cannot calibrate the machine to adjust for a shift in color gradation despite the periodic calibration, contact your local Fuji Xerox representative. Screen Type Select from [Copy Job 1], [Copy Job 2], [Print Job 1], and [Print Job 2].
Page 120: Maintenance
Delete All Data This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Fuji Xerox. By executing [Start], all data registered on the machine is deleted. Do not use this feature normally.
Page 121: Finisher Adjustment
Common Service Settings X% - Magnification Width Adjust the size of the image (resize) horizontally in relation to the paper feed direction in increments of 0.025% for sides 1 and 2 separately. Specify a positive value to enlarge the image size, and specify a negative value to reduce it. Y% - Magnification Length Adjust the size of the image (resize) vertically in relation to the paper feed direction in increments of 0.025% for sides 1 and 2 separately.
Page 122: Watermark
5 Tools Watermark Watermark is the function to print text or background pattern on the whole page to inhibit the replication of documents. You can configure Watermark settings such as date or text, background pattern, and watermark to embed. Date Format Set the format for printing dates.
Page 123: Force Annotation
Common Service Settings Force Watermark - Copy Set whether or not to forcibly use the Watermark feature when copying a document. When you select [On], the setting of [Watermark] in the [Output Format] screen is fixed to [On] and you cannot change the setting. The user ID, machine ID, and date and time are printed.
Page 124: Print Universal Unique Id
5 Tools - user ID and date and time DocName-192.168.1.1 DocName-192.168.1.1 UserName-CardID-UserID-2008/09/01 13:08 UserName-CardID-UserID-2008/09/01 13:08 UserID-2008/09/01 13:08 UserID-2008/09/01 13:08 Preset1 Preset2 Preset3 Preset4 Note • Some items may not be printed depending on the job type and performance conditions. • Force annotation is not printed on a blank paper generated by the machine. •...
Page 125: Notify Job Completion By E-Mail
Note • This feature does not appear for some models. An optional component is necessary. For more information, contact your local Fuji Xerox representative. Offset Stacking (Right Middle Tray) Offsetting means that each set of copies is delivered to the lower tray and shifted slightly to separate it from the previous job.
Page 126 5 Tools Default Print Paper Size You can set the paper size, A4 or 8.5 x 11" to print reports and/or lists. Paper Size Settings You can specify the size of paper to be automatically detected when you use standard sizes of a document or the machine is set to detect sizes of a document.
Page 127 Common Service Settings Paper size group A/B series (8 x 13") A/B series Loading position Size/ Orientation 16 K (Mainland China) (Mainland China) 12 x 18" SRA3 (12.6 x 17.7") 12.6 x 19.2" 13 x 18" 13 x 19" Postcard No.3 standard envelopes No.2 standard...
Page 128 5 Tools A/B series A/B series Paper size group Inch series (8 K / 16 K) (8 x 13 / 8 x 14") Loading position Size/ Orientation 5.5 x 8.5" 5.5 x 8.5" 7.25 x 10.5" 8 x 10" 8 x 10" 8.5 x 11"...
Page 129 Common Service Settings A/B series A/B series Paper size group Inch series (8 K / 16 K) (8 x 13 / 8 x 14") Loading position Size/ Orientation No.3 standard envelopes No.2 standard envelopes Photo 2L Photo 2L 4 x 6" 4 x 6"...
Page 130 5 Tools Data Encryption Allows you to select whether or not to encrypt data recorded on the hard disk of the machine. When you enable data encryption, the machine encrypts automatically copy data written to the hard disk. You cannot select whether or not to encrypt by feature. This prevents unauthorized access to the stored data.
Page 131 Software Download You can select whether or not to permit software downloading. This feature is for service representative use. For more information, contact your local Fuji Xerox representative. Document Feeder Tray Elevation When a document is loaded in the document feeder, set to which timing to raise an elevator tray can be performed.
Page 132 5 Tools Gloss Level Allows you to set whether or not to display Gloss Level. If you select [Enabled], the [Gloss Level] button is displayed in [Image Quality] under the [Copy] screen. Estimated Job Time If the estimated time for print waiting jobs is set to be displayed, you can set the information to be displayed.
Page 133: Copy Service Settings
Copy Service Settings Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. Copy Tab - Features Allocation ....................133 Preset Buttons........................... 134 Copy Defaults........................... 134 Copy Control ..........................
Page 134: Preset Buttons
5 Tools Repeat steps 2 and 3 as required. Select [Save]. Preset Buttons Paper Supply - Button 2 - 5 Select the paper tray displayed in the second to fifth buttons in [Paper Supply] on the [Copy] screen. Reduce/Enlarge - Button 3 - 4 Select the magnification ratio displayed in the third to fourth buttons in [Reduce/Enlarge] on the [Copy] screen.
Page 135 Copy Service Settings Output Color Set the default value for [Output Color] in the [Copy] screen. When [No Default] is selected, select the output color in the [Copy] screen before making copies. Single Color Set the default value for [Single Color] in [More...] of [Output Color] in the [Copy] screen. You can select a color from six preset colors and six custom colors.
Page 136 5 Tools Background Suppression Set the default value for [Suppress Background] of [Image Enhancement] in the [Image Quality] screen. [Background Suppression] is valid when [Original Type] is set to [Photo & Text], [Text], or [Maps]. Color Balance - Yellow / Color Balance - Magenta / Color Balance - Cyan / Color Balance - Black Set the default density levels for the [Color Balance] in the [Image Quality] screen.
Page 137 Copy Service Settings Center Erase/Binding Edge Erase Set the default value for [Center] in [Edge Erase] in the [Layout Adjustment] screen. Set the value from 0 to 50 mm in 1 mm increments. Note • You cannot copy the whole area even if you set [0] to [Center Erase/Binding Edge Erase]. Edge Erase - 2 Sided Original - Side 2 Set the default value for [2 Sided Original - Side 2] of [Edge Erase] in the [Layout Adjustment] screen.
Page 138 5 Tools Annotations - Comment on Side 1 and Side 2 Set the default value for [Position] displayed when [On] is selected for [Comment] of [Annotations] in the [Output Format] screen. Annotations - Comment - Font Size Set the default value for [Font Size] under [Format & Style] displayed when [On] is selected for [Comment] of [Annotations] in the [Output Format] screen.
Page 139: Copy Control
Copy Service Settings Covers - Default Front Cover Tray, Default Back Cover Tray Set the default values for [Front Cover] and [Back Cover] which are displayed when you select Front Cover and Back Cover options in the [Covers] screen. Separators - Default Separator Tray Set the default value for [Segment Separator Tray] under [Segment Separators] which is displayed when you set [Build Job] to [Build Job On] in the [Job Assembly] screen.
Page 140 5 Tools ID Card Copy - Reduce/Enlarge Set the copy magnification ratio when copying ID cards. Selecting [Allow to Change] allows you to specify the ratio between 25 to 400% in 1% increments. Note • The machine may copy an ID card in a different orientation from the original orientation depending on the magnification ratio you specified.
Page 141: Original Size Defaults
Copy Service Settings Date Position - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a date stamp finely. Page Number Position - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a page number finely.
Page 142: Custom Colors
5 Tools Custom Colors Set the custom colors used for [Single Color] and [Dual Color] in the [Output Color] screen. You can assign custom colors with yellow (0 to 100%), magenta (0 to 100%), and cyan (0 to 100%) to each custom color buttons 1 to 6. Note •...
Page 143: Scan Service Settings
In [Scan Service Settings], you can configure settings related to the Scan services. Note • This feature does not appear for some models. An optional component is required. For more information, contact your local Fuji Xerox representative. The following shows the reference section for each setting. First Tab ........................... 143 Scan Defaults..........................
Page 144 5 Tools File Format Set the default value for [File Format] in the First Tab. Optimize PDF For Quick Web View Set the default value for [Optimize For Quick Web View] of [File Format] in the First Tab. Thumbnail - Outgoing E-mail This feature cannot be used on this machine.
Page 145: Scan To Pc Defaults
Scan Service Settings Edge Erase - Top & Bottom Edges Set the default value for [Top & Bottom] in [Edge Erase] in the [Layout Adjustment] screen. Specify a value from 0 to 50 mm in 1 mm increments. Edge Erase - Left & Right Edges Set the default value for [Left &...
Page 146: Output Size Defaults
5 Tools Output Size Defaults Set the sizes to display in [Output Size] when selecting [Enter Output Size] for scanning documents at [Reduce/Enlarge] in the [Layout Adjustment] screen. You can assign any output size to output size buttons. Assigning the output sizes to the buttons will save your time to specify the size each time.
Page 147 Scan Service Settings Background Suppression Level Set the background suppression level. This is valid when [Background Suppression] is set to [Auto Suppression]. The larger the value is, the stronger the effect of removing background noise becomes. Shadow Suppression Level Set the shadow suppression level. This is valid when [Shadow Suppression] is set to [Auto Suppression].
Page 148: Email Service Settings
5 Tools Email Service Settings These settings cannot be used on this machine. Folder Service Settings These settings cannot be used on this machine. Job Flow Service Settings These settings cannot be used on this machine. Stored File Settings These settings cannot be used on this machine.
Page 149: Network Controller Settings
Network Controller Settings Network Controller Settings In [Network Controller Settings], you can set the type of interface through which the print server is connected to the client in TCP/IP, and the parameters required for communications. Note • This option may not be selectable depending on the print server installed. Connectivity &...
Page 150: Frame Type
5 Tools TCP/IP - Subnet Mask This option lets you modify the subnet mask for printing with TCP/IP over Ethernet. Note • Enter the IP address in the format "xxx.xxx.xxx.xxx". The "xxx" should be a numeric value in the range from 0 to 255. However, the range between 224.XXX.XXX.XXX through 255.XXX.XXX.XXX, and 127.XXX.XXX.XXX cannot be set.
Page 151: Setup
In [Setup], you can register or update Stored Programming and paper tray settings. Note • This feature does not appear for some models. An optional component is required. For more information, contact your local Fuji Xerox representative. The following shows the reference section for each setting. Create Folder ..........................151 Stored Programming ........................
Page 152: Accounting
5 Tools Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.167). The following shows the reference section for each setting. Create/View User Accounts......................152 Reset User Accounts .........................154 System Administrator’s Meter (Copy Jobs)................155...
Page 153 Accounting User ID Enter a user ID to use the machine. Up to 32 single-byte characters are allowed. User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text" (P.22). Passcode Set a passcode.
Page 154: Reset User Accounts
5 Tools The following limits can be placed on the Scan service for each user: Permission to use: [Free Access], [Black & White Only], [Color Only], or [No Access to Scan Service] Maximum number of color pages allowed: 1 to 9,999,999 Maximum number of black-and-white pages allowed: 1 to 9,999,999 User Role User Role...
Page 155: System Administrator's Meter (Copy Jobs)
Accounting All Feature Access Settings Resets the feature access limit for all users. All Account Limits Resets the maximum number of pages for all users to the default (9,999,999 pages). Total Impressions Resets all accounting data for all users including the system administrator. The number of pages is also reset to 0.
Page 156: Accounting Login Screen Settings
• The features described in this section may not appear for some models. Optional components or related products provided by Fuji Xerox are required to use the features. For more information, contact your local Fuji Xerox representative.
Page 157 Important • Some of the products listed above may not be available for this feature depending on the types and settings. For information on the products available for this feature and on how to change the settings, contact your local Fuji Xerox representative.
Page 158: Authentication/Security Settings
5 Tools Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.167). The following shows the reference section for each setting. System Administrator Settings....................158 Authentication...........................159 Allow User to Disable Active Settings ..................163...
Page 159: Authentication
Authentication/Security Settings For more information about Passcode Entry from Control Panel, refer to "Passcode Policy" (P.162). Select [System Administrator’s Passcode]. Select [New Passcode]. Enter a new passcode (4 to 12 digits) using the keyboard displayed, and then select [Save]. Note •...
Page 160 5 Tools Device Access Allows you to restrict buttons operation on the control panel of the machine. Select [Unlocked] or [Locked]. Service Access Allows you to restrict access to each of the following services. Note • When [Locked (Show Icon)] is selected for a service, [ ] is displayed on the button of the applicable service on the [Services Home] screen.
Page 161 Note • This feature does not appear for some models. An optional component is required. For more information, contact your local Fuji Xerox representative. User Details Setup Set the information required when carrying out authentication.
Page 162 5 Tools Failed Access Log Set the failure count to detect unauthorized access. An error is logged if authentication fails the number of times specified here within a predetermined time (10 minutes). Logout Confirmation Screen Set whether or not to display a logout confirmation screen every time a user session ends. User ID for Login Set whether or not to make the user ID entry field on the user login screen case-sensitive.
Page 163: Allow User To Disable Active Settings
Authentication/Security Settings Allow User to Disable Active Settings Use this feature when you want use active settings for most jobs but not for specific jobs. You can temporarily disable active settings such as Force Watermark, Print Universal Unique ID, and Force Annotation features that have been enabled. This feature is applicable to Copy when [Enable Active Settings] is selected (for jobs such as Report, you cannot disable active settings).
Page 164: Overwrite Hard Disk
• During overwriting, normal operations may be slowed down. Note • An optional component is required to use this feature. For more information, contact your local Fuji Xerox representative. For more information on how to check the status during overwriting, refer to "Overwrite Hard Disk" (P.91).
Page 165 Authentication/Security Settings Note that the Data Security feature is used to protect deleted document data from being recovered; it does not protect files stored in folders in the hard disk. Install an anti-bugging device on the internal network that the machine is located on, and perform the network settings properly to protect the machine from interceptions.
Page 166 5 Tools...
Page 167: Authentication And Accounting Features
6 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.
Page 168: Overview Of Authentication And Accounting Feature
6 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. The following shows the reference section for each feature. Overview of Authentication Feature..................168 Overview of Accounting Feature....................169 Overview of Authentication Feature Types of Users The users include the System Administrator, Login User, Unregistered User, and Local User.
Page 169: Overview Of Accounting Feature
Overview of Authentication and Accounting Feature Overview of Accounting Feature Accounting Type The machine supports the Local account administration. For more information, refer to "Types of Account Administration" (P.172). Available Combinations of Login and Accounting Types You can select the Login and Accounting Types individually, but some combinations are not available.
Page 170: Authentication
You can associate sub users with a user ID of a login user in accordance with the intended use. Up to 10 Sub User IDs can be associated with a User ID. Note • An optional component is required to use this feature. For more information, contact your local Fuji Xerox representative.
Page 171: User Roles And Authorization Groups
Authentication User Roles and Authorization Groups You can select a user role and an authorization group for each user when registering a user on the machine. User Roles The following three user roles are available: User No special authority is given to this user role. System Administrator The same authority as a system administrator is given except for the following operation:...
Page 172: Types Of Account Administration
6 Authentication and Accounting Features Types of Account Administration The following describes the types of account administration (Accounting Type) available on the machine. Note • Some Accounting Types may be grayed out and not selectable depending on the Login Type selected. For more information, refer to "Authentication and Accounting Relationship" (P.172).
Page 173: Services Controlled By Authentication
Services Controlled by Authentication Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. Overview ..........................173 Services Restricted by User ID Authentication................ 173 Overview The services can be controlled as follows.
Page 174: Configuration For Authentication
6 Authentication and Accounting Features Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Enabling Authentication ......................174 Changing the Default Authorization Group Settings..............175 Creating an Authorization Group....................176 Enabling Authentication When [Login to Local Accounts] is Selected Perform the following procedures to use local authentication.
Page 175: Changing The Default Authorization Group Settings
Configuration for Authentication Enter a User ID and select [Save]. Select [Account Limit]. Configure the [Account Limit] and [Feature Access] settings for each service, and then select [Close]. If necessary, select a user role and an authorization group for the user under [User Role] and [Add This User To Authorization Group] respectively, and then select [Save].
Page 176: Creating An Authorization Group
6 Authentication and Accounting Features Select [Close]. Creating an Authorization Group Perform the following procedures to add authorization groups, if necessary. Press the <Log In/Out> button. Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].
Page 177: Configuration For Account Administration
Configuration for Account Administration Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. The following shows the reference section for each procedure. Step 1 Selecting an Accounting Type ..................177 Step 2 Registering User Information..................177 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature.
Page 178 6 Authentication and Accounting Features Select [Create/View User Accounts]. Select [<Available>], and then select [Create/Delete]. Enter a User ID and select [Save]. Select [Account Limit]. Configure the [Account Limit] and [Feature Access] settings for each service, and then select [Save]. For more information on the account limit, refer to "Account Limit"...
Page 179: Problem Solving
Problem Solving This chapter describes solutions to various problems you may have with the machine. Troubleshooting ..................180 Machine Trouble ..................181 Image Quality Trouble ................185 Trouble during Copying ................191 Error Code ....................195 Paper Jams....................220 Document Jams..................257 Stapler Faults.................... 260 Re-inserting the Staple Cartridge into the Cartridge Unit ......267 Correcting the Curl of Outputs (When Finisher D4 or Finisher D4 with Booklet Maker is Installed)..................269...
Page 180: Troubleshooting
The image quality is poor. Action Refer to "Image Quality Trouble" (P.185). Trouble during copying Action Refer to "Trouble during Copying" (P.191). If the error is not resolved even after following the above procedure, contact your local Fuji Xerox representative.
Page 181: Machine Trouble
If the error still is not resolved, blinking. may have a trouble. contact your local Fuji Xerox representative. The <Error> Is paper or a document Remove the jammed paper or document. indicator is lit.
Page 182 7 Problem Solving Symptom Cause Remedy A document is Is the specified size paper Follow the instructions displayed to load not fed from Tray loaded in the tray? paper of correct size, and then try again. 5 (Bypass). Refer to "Loading Paper in Tray 5 (Bypass)" (P.30).
Page 183 Machine Trouble Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.27). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops correctly? to insert it correctly.
Page 184 7 Problem Solving Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "3 Copy" > "Copying Procedure" in Are you trying to use the User Guide. irregular shaped documents, business cards, transparencies, or thin...
Page 185: Image Quality Trouble
If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact your local Fuji Xerox representative. Symptom Cause Remedy The copy is dirty.
Page 186 7 Problem Solving Symptom Cause Remedy The copy is Is the document loaded Load the document correctly. misaligned or correctly? Refer to "3 Copy" > "Copying Procedure" in skewed. the User Guide. Is the paper loaded correctly Load the paper correctly. in the tray? Refer to "Loading Paper"...
Page 187 Image Quality Trouble Symptom Cause Remedy Printing is faint. The paper is damp. Replace the paper with new one. (smudged, Refer to "Loading Paper" (P.27). unclear) The drum cartridge has Replace the drum cartridge with a new deteriorated or is damaged. one.
Page 188 Customers Having a Time and Material Contract)" (P.58) and "Replacing Drum Cartridges R2, R3, or R4 (For Customers Having a Time and Material Contract)" (P.62). High-voltage power supply Contact your local Fuji Xerox may have malfunctioned. representative. Nothing is Two or more sheets of Fan the paper well and load it again.
Page 189 Image Quality Trouble Symptom Cause Remedy White areas or The paper is damp. Replace the paper with new one. white or colored Refer to "Loading Paper" (P.27). stripes appear. The paper is unsuitable. Load suitable paper. Refer to "Loading Paper" (P.27). The entire output Two or more sheets may be Fan the paper well and load it again.
Page 190 7 Problem Solving Symptom Cause Remedy Text or images The paper guides in the Adjust the horizontal and vertical paper are printed at an paper tray are not set in the guides to the correct positions. angle. correct positions. Refer to "Loading Paper" (P.27).
Page 191: Trouble During Copying
Trouble during Copying Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
Page 192: The Copy Result Is Not What Was Expected
7 Problem Solving The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
Page 193 Trouble during Copying Symptom Cause Remedy Part of the image The paper is damp. If the paper is damp, the copy image may is missing on the be partially missing or unclear. Replace the copy. paper with new one. Refer to "Loading Paper" (P.27). Folded or wrinkled paper is Remove the unsuitable paper or replace all included in the tray.
Page 194 7 Problem Solving Symptom Cause Remedy Unable to copy The document glass or the Clean the document glass or the document with the specified document cover is dirty. cover. size. Refer to "Cleaning the Document Cover and Document Glass" (P.77). The document is a Place a white sheet of paper on top of the transparent type such as a...
Page 195: Error Code
003-342 003-343 003-344 003-345 003-346 * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 196 Manually enter a reduction/enlargement ratio. Change the paper size. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 197 [Remedy] Follow the instructions displayed on the touch screen and remove the remaining 012-114 paper. 012-115 012-180 * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 198 If the error persists, contact your local Fuji Xerox representative. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 199 If the error still is not resolved, contact your local Fuji Xerox representative. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 200 016-338 016-339 016-340 016-341 016-342 * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 201 [Remedy] Consult your system administrator. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 202 If the error code is displayed again, contact your local Fuji Xerox representative by 021-771 telephone. 021-772 * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 203 [Remedy] Turn the power off and on, and then try the same operation again. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 204 042-328 042-330 042-331 042-338 042-343 * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 205 Fuji Xerox representative. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 206 Remove any foreign objects and then close the top over and left cover. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 207 You can use a tray other than Tray 1. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 208 If the error still is not resolved, contact your local Fuji Xerox representative. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 209 If the error still is not resolved, contact your local Fuji Xerox representative. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 210 [Remedy] Pull out the toner cartridge [M] (magenta), and then insert the cartridge again. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 211 [Remedy] Contact your local Fuji Xerox representative. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 212 [Remedy] Contact your local Fuji Xerox representative. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 213 [Remedy] Follow the instructions on the touch screen, and initialize the machine memory. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 214 If the error is not resolved, contact your local Fuji 121-370 Xerox representative. * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 215 123-395 123-396 123-397 123-398 123-399 * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 216 124-362 124-363 124-372 124-373 124-374 * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 217 * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 218 127-353 127-354 127-396 127-398 127-399 * If you cannot resolve an error despite following the instructions described in the table, contact your local Fuji Xerox representative. The contact number is printed on the label or card attached on the machine.
Page 219: Other Errors
If the message persists, record the content displayed for [(xxx-yyy)]. Then (xxx-yyy) immediately switch the main power and power off, make sure that the touch screen is blank, and then contact your local Fuji Xerox representative. Completed with [Cause] An error occurred, and the operation terminated abnormally.
Page 220: Paper Jams
If you were during copying, press the <Start> button to resume the copying from the point when the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a fusing or a heat roller.
Page 221: Paper Jams In Trays 1 And 2
Paper Jams • If any piece of jammed paper remains inside the machine, the paper jam message will not disappear from the touch screen. • Clear the paper jams while the machine is on. If you turn off the machine, all data stored on the memory of the machine will be erased.
Page 222: Paper Jams In Tray 4
7 Problem Solving Paper Jams in Tray 4 The following describes how to clear paper jams occurring in Tray 4. Pull out Tray 4 until it stops where the paper jam occurred. Important • If you pull out a paper tray without checking the paper jam location, the jammed paper may be torn and the pieces may remain inside the machine.
Page 223: Paper Jams In Tray 5 (Bypass) With High Capacity Feeder C1-Ds
Paper Jams Remove all paper loaded in Tray 5 (bypass). Important • When two or more sheets of paper are loaded, remove all of the sheets from the tray. Note • If the paper is torn, make sure no piece of paper remains inside the machine.
Page 224: Paper Jams In Tray 6 (A4 High Capacity Feeder)
7 Problem Solving If the paper cannot be removed in Steps 1 and 2, open the top cover of Tray 5 (bypass) and remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Close the top cover of Tray 5 (bypass).
Page 225 Paper Jams Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Gently push Tray 6 to its original position. Paper Jams in Tray 6 Top Cover Grasp the handle on the top left side of Tray 6 and slowly pull out the tray to the left until it stops.
Page 226: Paper Jams In Trays 6 And 7 (High Capacity Feeder C1-Ds)
7 Problem Solving Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Push the tray in gently until it comes to a stop. Paper Jams in Trays 6 and 7 (High Capacity Feeder C1-DS) This section describes how to clear paper jams occurring in Trays 6 and 7 (High Capacity Feeder C1-DS).
Page 227 Paper Jams Paper Jams at Lever 1a and Knob 1c Open the front cover of the transport unit. Move lever 1a to the right (1) and turn knob 1c to the right (2). Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine.
Page 228 7 Problem Solving Return lever 1b to its original position. Close the front cover of the transport unit. Note • If the front cover of the transport unit is not completely closed, a message will appear and the machine will not operate. Paper Jams at Lever 1d and Knob 1c Open the front cover of the transport unit.
Page 229: Paper Jams In Tray 8 (Interposer On Finisher D4 And Finisher D4 With Booklet Maker)
Paper Jams Close the front cover of the transport unit. Note • If the front cover of the transport unit is not completely closed, a message will appear and the machine will not operate. Paper Jams in Tray 8 (Interposer on Finisher D4 and Finisher D4 with Booklet Maker) The following describes how to clear paper jams occurring in Tray 8 (Interposer) (optional).
Page 230 7 Problem Solving Make sure that the machine is not operating, and open the front cover. Turn green lever 2 at the center of the transfer module to the right until it is in the horizontal position (1), and then pull the transfer module towards you until it stops (2).
Page 231: Paper Jams In The Bottom Left Cover
Paper Jams Push the transfer module in completely (1) and turn green lever 2 to the left (2). Note • If you cannot turn the lever, pull out the transfer module halfway and insert it into the machine again. Close the front cover. Note •...
Page 232: Paper Jams In The Bottom Right Cover
7 Problem Solving If paper is jammed at the bottom, remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Close the bottom left cover. Note • A message will be displayed and the machine will not operate if the bottom left cover is even slightly open.
Page 233: Paper Jams In The Output Tray
Paper Jams Remove the jammed paper at the top. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Remove the jammed paper at the bottom. Note • If the paper is torn, make sure no piece of paper remains inside the machine.
Page 234: Paper Jams In The Finisher C2 And The Finisher C2 With Booklet Maker
7 Problem Solving Paper Jams in the Finisher C2 and the Finisher C2 with Booklet Maker This section describes how to clear paper jams occurring in the Finisher C2 (optional) and the Finisher C2 with Booklet Maker (optional). The following example shows how to clear paper jams occurring in the Finisher C2 with Booklet Maker.
Page 235 Paper Jams Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Paper Jams at Lever 1d and Knob 1c Make sure that the machine is not operating, and open the front cover of the finisher.
Page 236 7 Problem Solving Pull lever 1a to the right. Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. If the jammed paper cannot be removed in Step 3, return lever 1a to its original position (1), and pull lever 1b to the right (2).
Page 237 Paper Jams Open the front cover of the finisher. Pull lever 2a to the right. Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Return lever 2a to its original position. Close the front cover of the finisher.
Page 238 7 Problem Solving Pull lever 2a to the right. Turn knob 2c in the direction indicated by the arrow to move the jammed paper. Jammed paper Gently pull out the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine.
Page 239 Paper Jams Close the front cover of the finisher. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Paper Jams at Lever 2b (Using Knob 2c) Open the front cover of the finisher.
Page 240 7 Problem Solving Paper Jams at Lever 3 Open the front cover of the finisher. Pull lever 3 downward. Jammed paper Remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Return lever 3 to its original position.
Page 241 Paper Jams Gently pull out the jammed paper to the right. Jammed paper Note • If the paper is torn, make sure no piece of paper remains inside the machine. Return exit cover H to its original position. Paper Jams at Knob 4a (For Finisher C2 with Booklet Maker) Open the front cover of the finisher.
Page 242 7 Problem Solving Paper Jams at Lever 4b (For Finisher C2 with Booklet Maker) Open the front cover of the finisher. Pull lever 4b to the left. Remove any jammed paper. Pull out unit 4. Remove all jammed paper protruding from the top left of the unit and all the paper inside the unit.
Page 243: Paper Jams Inside The Finisher Left Cover
Paper Jams Paper Jams in the Booklet Tray (For Finisher C2 with Booklet Maker) Open the front cover of the finisher. Turn knob 4a to the right to move the jammed paper onto the Booklet Tray. Remove the jammed paper. Note •...
Page 244 7 Problem Solving Paper Jams at Lever 1a and Knob 1c Make sure that the machine is not operating, and open the left cover of the finisher. Pull lever 1a downward (1) and turn knob 1c counterclockwise (2). Remove the jammed paper.
Page 245 Paper Jams Return lever 1d to its original position. Close the finisher left cover. Note • A message will be displayed and the machine will not operate if the left cover of the finisher is even slightly open. Paper Jams at Lever 1b Make sure that the machine is not operating, and open the left cover of the finisher.
Page 246: Paper Jams Inside The Finisher Right Cover (For Finisher D4 Or Finisher D4 With Booklet Maker)
7 Problem Solving Paper Jams Inside the Finisher Right Cover (For Finisher D4 or Finisher D4 with Booklet Maker) This section describes how to clear paper jams occurring inside the Finisher Right Cover of Finisher D4 (optional) or the Finisher D4 with Booklet Maker (optional). The following shows the reference section for the procedures to clear a paper jam in each location.
Page 247 Paper Jams Paper Jams at Lever 3e and Knob 3c Make sure that the machine is not operating, and open the right cover of the finisher. Move lever 3e (1), and turn knob 3c clockwise (2). Remove the jammed paper. Note •...
Page 248 7 Problem Solving Return lever 3g to its original position. Close the finisher right cover. Note • A message will be displayed and the machine will not operate if the right cover of the finisher is even slightly open. Paper Jams at Lever 4b and Knob 3a Make sure that the machine is not operating, and open the right cover of the finisher.
Page 249: Paper Jams Inside The Z-Folder (For Finisher D4 Or Finisher D4 With Booklet Maker)
Paper Jams Paper Jams Inside the Z-Folder (For Finisher D4 or Finisher D4 with Booklet Maker) This section describes how to clear paper jams occurring inside the optional Folder for Finisher D4 (optional) or the Finisher D4 with Booklet Maker (optional). The following shows the reference section for the procedures to clear a paper jam in each location.
Page 250 7 Problem Solving Paper Jams at Lever 2b and Knob 2c Make sure that the machine is not operating, and open the right cover of the finisher. Move lever 2b (1), and turn knob 2c counterclockwise (2). Remove the jammed paper.
Page 251 Paper Jams If the jammed paper cannot be removed in Step 2, return lever 2e to its original position (1). Open lever 2e, turn knob 2c counterclockwise (2), and then remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine.
Page 252: Paper Jams At The Output Area Of The Finisher
7 Problem Solving Paper Jams at Unit 4 and Knob 4a Make sure that the machine is not operating, and open the right cover of the finisher. Pull out unit 4. Turn knob 4a counterclockwise to remove the jammed paper from the left side of unit 4. Note •...
Page 253 Paper Jams Paper Jams at the Output Tray Remove the jammed paper from the output tray. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Open and close the right cover of the finisher. Note •...
Page 254: Paper Jams In The Interface Module
7 Problem Solving Paper Jams in the Interface Module This section describes how to clear paper jams occurring in the Interface Module. The following shows the reference section for the procedures to clear a paper jam in each location. Paper Jams at Lever 1a......................254 Paper Jams at Lever 2b ......................255 Paper Jams at Lever 2a......................255 Note...
Page 255 Paper Jams Paper Jams at Lever 2b Open the front cover of the Interface Module. Pull lever 2b downward, turn knob 2c counterclockwise, and remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine.
Page 256 7 Problem Solving Pull lever 2a upward, turn knob 2c counterclockwise, and remove the jammed paper. Note • If the paper is torn, make sure no piece of paper remains inside the machine. Return lever 2a to its original position. Close the front cover of the Interface Module.
Page 257: Document Jams
Document Jams Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. The following shows the reference section for the procedures to clear a paper jam in each location.
Page 258 7 Problem Solving If the message on the screen indicates that the jam occurred inside the left cover, remove the jammed document. Close the inner cover of the document feeder, and then close the top cover until it clicks into place. Close the left cover of the document feeder until it clicks into place.
Page 259 Document Jams Document Jams Under the Document Feeder Belt Open the document cover. Open the belt of the document cover while gripping the lever, and remove the jammed document. Gently return the belt to its original position. Put the document cover back in place. Make sure that the document is not torn, wrinkled or folded, and then load the document again following the instructions displayed on the touch screen.
Page 260: Stapler Faults
Contact your local Fuji Xerox representative if the problem persists after you have tried the following solutions. Bent staple Unstapled If copies are stapled as shown in the figures below, contact your local Fuji Xerox representative. One side of staple rising up Staple bent in reverse direction...
Page 261: Staple Jams In Staple Cartridge (For Finisher C2 Or Finisher C2 With Booklet Maker)
Stapler Faults Staple Jams in Staple Cartridge (For Finisher C2 or Finisher C2 with Booklet Maker) The following describes how to clear staple jams occurring in the staple cartridge of the Finisher C2 (optional) or the Finisher C2 with Booklet Maker (optional). The following example shows how to clear a staple jam that occurred in the Finisher C2 with Booklet Maker.
Page 262: Staple Jams In The Booklet Staple Cartridge (For Finisher C2 With Booklet Maker)
• A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. If you cannot remove jammed staples even after you perform the above procedure, contact your local Fuji Xerox representative. Staple Jams in the Booklet Staple Cartridge (For Finisher C2 with Booklet Maker) The following describes how to clear a staple jam that occurred in the staple cartridge of the Finisher C2 with Booklet Maker (optional).
Page 263 • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. If you cannot remove jammed staples even after you perform the above procedure, contact your local Fuji Xerox representative.
Page 264: Staple Jams In The Staple Cartridge (For Finisher D4 Or Finisher D4 With Booklet Maker)
7 Problem Solving Staple Jams in the Staple Cartridge (For Finisher D4 or Finisher D4 with Booklet Maker) The following describes how to clear staple jams occurring in the staple cartridge of the Finisher D4 (optional) or the Finisher D4 with Booklet Maker (optional). For remedies if the staple cartridge happened to come off the holder during replacement work, refer to "Re-inserting the Staple Cartridge into the Cartridge Unit"...
Page 265: Staple Jams In The Booklet Staple Cartridge (For Finisher D4 With Booklet Maker)
• A message will be displayed and the machine will not operate if the right cover of the finisher is even slightly open. If you cannot remove jammed staples even after you perform the above procedure, contact your local Fuji Xerox representative. Staple Jams in the Booklet Staple Cartridge (For Finisher D4 with Booklet Maker) The following describes how to clear a staple jam that occurred in the booklet staple cartridge of the Finisher D4 with Booklet Maker (optional).
Page 266 • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. If you cannot remove jammed staples even after you perform the above procedure, contact your local Fuji Xerox representative.
Page 267: Re-Inserting The Staple Cartridge Into The Cartridge Unit
Re-inserting the Staple Cartridge into the Cartridge Unit Re-inserting the Staple Cartridge into the Cartridge Unit This section describes how to re-insert the staple cartridge to the cartridge unit when it has been inserted incorrectly or removed accidentally. CAUTION Be careful not to get injured when removing jammed staples. Open the staple cartridge cover as shown in the illustration, and remove the jammed staple.
Page 268 7 Problem Solving Tear the outside staples along the line as shown in the illustration. Important • Be careful when removing jammed staples to avoid hurting your fingers. Push the staple cartridge into the unit. Return the unit to its original position. Close the right cover of the finisher.
Page 269: Correcting The Curl Of Outputs (When Finisher D4 Or Finisher D4 With Booklet Maker Is Installed)
Correcting the Curl of Outputs (When Finisher D4 or Finisher D4 with Booklet Maker is Installed) Correcting the Curl of Outputs (When Finisher D4 or Finisher D4 with Booklet Maker is Installed) You can correct the curling of the output by pressing the De-curl button. The De-curl button functions when the machine is in operation or idle as long as its power is on.
Page 270 7 Problem Solving Modes and Functions of the <De-curl> Button The following describes the modes and functions of the <De-curl> button. Pressing the up-curl compensation button switches modes as follows. Pressing the down-curl compensation button switches modes as follows. Indicator Mode Functions <AUTO>...
Page 271: Appendix
8 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages. Specifications.................... 272 Optional Components ................281 Alignment Adjustment Settings ..............282 Adjust Fold Position .................. 291 Adjust Image Transfer ................300 Notes and Restrictions................304...
Page 272: Specifications
64 - 220 gsm Paper Tray 5: 64 - 300 gsm Important • Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions. First Copy Output Time Monochrome: 4.1 seconds (for A4 /monochrome priority mode) Color: 6.5 seconds (for A4 /color priority mode)
Page 273 Specifications Continuous Copy Speed <Color 550 Printer> Paper Tray 1-4: Continuous 1-sided copy/same magnification [Monochrome] [Color] A4 , B5 : 55 sheets/minute 50 sheets/minute A4, B5: 40 sheets/minute 36 sheets/minute 33 sheets/minute 30 sheets/minute 27 sheets/minute 25 sheets/minute <Color 560 Printer>...
Page 274 Important • When using 80 gsm paper Paper Weight 64 - 220 gsm Note •It is recommended to use papers recommended by Fuji Xerox. Dimensions Width 389 x Depth 610 x Height 377 mm Weight 29 kg Space Requirement Width 1,574 x Depth 804 mm (A4 High Capacity Feeder + main unit + Offset Catch Tray.
Page 275 Specifications Weight 220 kg* Including the bypass tray and control panel. Space Requirement Width 2,045 x Depth 804 mm (High Capacity Feeder C1-DS + main unit + Offset Catch Tray. When the bypass tray is extended to the maximum.) Offset Catch Tray (optional) Paper Size Maximum: 13 x 19", 12.6 x 19.2"...
Page 276 8 Appendix Space Requirement Width 2,024 x Depth 804 mm (Main unit + Finisher C2. When the bypass tray is extended to the maximum.) Finisher C2 with Booklet Maker (Optional) Type Output Tray Collate / Stack Finisher Tray Collate / Stack (offset stacking available) Booklet Tray Collate / Stack Paper Size/...
Page 277 Specifications Booklet Capacity Center binding: 15 sheets* Finishing Center folding: 5 sheets *: 14 sheets when attaching a cover. The maximum Important number of sheets can be changed by the customer •When using 80 engineer. gsm paper. Paper Size Maximum: 13 x 18"...
Page 278 8 Appendix Punch Paper Size Maximum: A3, 11 x 17" Minimum: (2 holes), A4 (4 holes) Number of Holes 2 or 4, 3 (optional) Paper Weight 64 - 220 gsm Folding Z-Fold Paper Size A3, B4, 11 x 17" (when D4 Paper Weight 64 - 90 gsm Folder Unit is...
Page 279 Specifications Stacker Output Tray 500 sheets (A4) Capacity Finisher Tray 2,000 sheets Important (not stapled) B4 or larger: 1,500 sheets Mix stack: 300 sheets* •When using 80 gsm paper. *: When larger size papers are loaded on smaller size papers. Finisher Tray 200 sets or 2,000 sheets (stapled)
Page 280 8 Appendix Interposer Paper Size Maximum: A3, 11 x 17" Minimum: Note • You cannot print on the paper loaded in interposer. Paper Weight 64 - 220 gsm Capacity 200 sheets Important • When using 80 gsm paper. Power Supply 100 - 240VAC, 2.0-1.0A Dimensions Width 1,055 x Depth 727 x Height 1,165 mm...
Page 281: Optional Components
Used when attaching the Finisher D4 or Finisher D4 with Booklet Maker. The module is installed with a mechanism for adjusting paper curl. Note • The optional components are subject to change without notice. • For the latest information, contact your local Fuji Xerox representative.
Page 282: Alignment Adjustment Settings
8 Appendix Alignment Adjustment Settings This section describes adjusting the position of the printout image. You can adjust the image to print on the paper (image position, scale, and skew), and set the adjustment value to any of 20 types. You can assign the set type to a custom paper and a tray. Make adjustments when the position of the printout image is misaligned as a result of paper expansion or contraction, cutting accuracy, or paper storage conditions.
Page 283: Alignment Adjustment Settings
Alignment Adjustment Settings 3) If the printout image is misaligned, adjust the position in following order: Skew Adjustment Perpendicularity Adjustment Scale Adjustment Print Position Adjustment 4) Save the adjustment values. 5) Assign the saved values to a custom paper and a tray. Alignment Adjustment Settings Save the adjustment results for squareness, skew, scale, and print position as an alignment adjustment type, and then assign the type to the tray.
Page 284 8 Appendix Select [Alignment Adjustment]. Select [Alignment Adjustment Type Setup], and press [Change Settings]. Select the alignment adjustment type you want to set or adjust, and press [Change Settings]. Select [Name], and press [Change Settings]. Enter the type name, and press [Save]. Important •...
Page 285 Alignment Adjustment Settings Press [Confirm]. Press [Close]. Check the sample printout, and adjust the position if misalignment has occurred. For details on making each adjustment, refer to the following sections. For skew adjustment, refer to "Skew Adjustment" (P.286). For perpendicularity adjustment, refer to "Perpendicularity Adjustment" (P.287). For scale position adjustment, refer to "Scale Adjustment"...
Page 286: Skew Adjustment
8 Appendix Skew Adjustment Adjust image skewing (tilt extent) in 0.1 mm increments for each of sides 1 and 2. Place the document so that the paper feed direction is on your right. Specify a positive value to tilt the image counterclockwise, and specify a negative value to tilt the image clockwise.
Page 287: Perpendicularity Adjustment
Alignment Adjustment Settings Perpendicularity Adjustment Adjust image skewing (squareness) in 0.1 mm increments for each of sides 1 and 2. Specify a positive value when you want to adjust the position of the image in the opposite direction to the paper feed direction, and a negative value when you want to adjust the image in the paper feed direction.
Page 288: Scale Adjustment
8 Appendix • Entering a positive or negative value adjusts the squareness as shown below. Press [Save]. Scale Adjustment Adjust the size (scale) of the image in the paper feed direction and the vertical direction in relation to the paper feed direction in 0.025% increments for each of sides 1 and 2. Specify a positive value when you want to increase the scale, and a negative value when you want to reduce it.
Page 289: Print Position Adjustment
Alignment Adjustment Settings Note • The reference lengths for a sample printout of A3 or A4 size printed with [Sample Printout] are as follows. Image Reference Length in X Image Reference Length in Y Paper Size Direction Direction 400 mm 277 mm 190 mm 277 mm...
Page 290 8 Appendix Check the sample printout, and measure the print position offset amount that occurred. X Print Position Specify a positive value when you want to move the position of the image in the opposite direction to the paper feed direction, and a negative value when you want to move the position of the image in the paper feed direction.
Page 291: Adjust Fold Position
Adjust Fold Position Adjust Fold Position This section describes adjusting the fold position. You can adjust the fold position for each paper type, and set the adjustment value to any of 10 types. You can assign the set type to each tray. You can adjust the fold position for single fold, booklet, C fold, Z fold, and Z fold half sheet.
Page 292 8 Appendix Select [Finisher Adjustment]. Select [Adjust Fold Position]. Select [Fold Position Type Setup], and press [Change Settings]. Select the fold position type you want to set or adjust, and press [Change Settings]. Select [Name], and press [Change Settings]. Enter the type name, and press [Save]. Note •...
Page 293 Adjust Fold Position Set the necessary items, and press [Sample Printout]. Select the tray in which you loaded paper in Step 1, and then press the <Start> button. Measure the fold position with a sample printout, and adjust the fold position. Make adjustments to the items if necessary.
Page 294: Single Fold Position Adjustment
8 Appendix Single Fold Position Adjustment Adjust the single fold position. Select [Single Fold], and press [Change Settings]. Specify [Sheets to be folded], and press [Sample Printout]. Select the tray in which you loaded paper, and press the <Start> button. A sample printout is printed.
Page 295: Booklet Position Adjustment
Adjust Fold Position Booklet Position Adjustment Adjust the booklet position. Select [Booklet], and press [Change Settings]. Press [Sample Printout]. Select the tray in which you loaded paper, select [2-Sheet Stack], and press the <Start> button. A sample printout is printed. Select the tray in which you loaded paper, select [15-Sheet Stack], and press the <Start>...
Page 296: C Fold Position Adjustment
8 Appendix Press [Save]. Set [Booklet Fold State (15 Sheets)] in the same way. Note • Adjustment is made automatically when loading stacks of 2 to 15 sheets. • To load stacks of more than 2 or less than 15 sheets, adjust the [Variable-Sheet Booklet] setting.
Page 297: Z Fold Position Adjustment
Adjust Fold Position Check the printed sample printout, and measure the A and B fold position movement amounts. Enter the measurement values you obtained in Step 5 in [Values A & B Before Adjustment], and the final value you want after adjustment in [Desired Values A &...
Page 298: Z Fold Half Sheet Position Adjustment
8 Appendix Select the tray in which you loaded paper, and press the <Start> button. A sample printout is printed. Press [Save]. Check the printed sample printout, and measure the A and B fold position movement amounts. Enter the measurement values you obtained in Step 5 in [Values A &...
Page 299 Adjust Fold Position Press [Sample Printout]. Select the tray in which you loaded paper, and press the <Start> button. A sample printout is printed. Press [Save]. Check the printed sample printout, and measure the A and B fold position movement amounts.
Page 300: Adjust Image Transfer
8 Appendix Adjust Image Transfer This section describes adjusting image transfer. You can adjust the transfer output value when image transfer is poor. Image Transfer Adjustment Adjust the transfer output value for each paper type. Load the paper for adjusting the transfer output value in the bypass tray. Press the <Log In/Out>...
Page 301 Adjust Image Transfer Select [Adjust Image Transfer]. Select [Paper Type]. Select the paper type you want to adjust, and press [Close]. Adjust the value for image transfer. Making adjustment using [Enter Sample Number] 1) Select [Enter Sample Number] and press [Print Sample].
Page 302 8 Appendix A sample printout, as shown in the following illustration, is printed. Side1 Note • On the top right of the sample, "Side 1" and "Side 2" will be printed, respectively. • When the paper size is 8.5 x 11" or smaller, the sample will be printed on two separate sheets.
Page 303 Adjust Image Transfer Making adjustment using [Enter Percentage] If you are familiar with adjusting the transfer output value, you can specify the value without printing a sample. 1) Select [Enter Percentage], and specify the adjustment value (percentage) for [Side 1] and [Side 2]. The current output value is assumed to be 100%. Increase the percentage value if image transfer is still poor.
Page 304: Notes And Restrictions
This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Installing and Moving the Machine When moving the machine to another location, contact your local Fuji Xerox representative. When the machine is operating, do not subject it to shock.
Page 305: Notes And Restrictions On The Interrupt Mode
Notes and Restrictions Copy and Simple Copy You cannot switch the screen between the Copy and Simple Copy services. Return to the [Services Home] screen, and then select a service. In that case, the settings specified in either service are cleared. ID Card Copy The machine does not shift the ID card image to the center of the output in any magnification ratio and image size you specified.
Page 306 8 Appendix...
Page 307: Index
Index Index Numerics Auto Paper Select ..........114 Auto Print ............109 2 Sided Copying (default value) ......136 Auto Tray Switching Control ......115 2 Sided Report ..........119 Automatic Tray Selection ........27 Access Control ..........159 Back Cover ............139 Account Administration ........
Page 308 color capability ...........272 Device Access ........... 160 Color Scanning ..........143 dimensions ....273, 274, 275, 277, 278, 280 Color Shift ............136 Display Consumables Screen ......129 Color Space ..........144, 147 DocuWorks ............86 Common Service Settings .........108 drum cartridge ......... 52, 58, 62 Configuration Report ..........88 Dual Color - Non-target Area Color ....
Page 309 Index handling paper ............ 26 loading postcards in Trays 6 and 7 (HCF HDD ..............272 C1-DS) ..............35 loading tab paper in Trays 6 and 7 (HCF C1-DS) ..............33 loading tab stock paper in Tray 5 ......31 Image Enhancement .........
Page 310 Operation of Up/Down Buttons ......129 power consumption ........... 273 Optimize PDF For Quick Web View ....144 Power on Self Test ..........120 optional components ..........281 power source ........274, 278, 280 Original Orientation ........137, 144 power supply ............. 273 original paper size ......272, 273, 274 Print Position (Print UUID) .........
Page 311 Index Screen After Auto Clear ........112 Time Server Address ......... 109 Screen Brightness ..........113 Time Zone ............110 Screen Default ..........112 toner cartridge ..........52, 54 Screen/Button Settings ........112 Tools menu list ..........101 semi standard paper ........... 25 Track Print Jobs ..........
Page 314 Edition 1 January 2011 DE4632E2-1 898E 00390...

This manual is also suitable for:

Color 560

Fuji Xerox Color 550 Administrator's Manual

1 Before Using the Machine

2 Paper and Other Media

3 Maintenance

4 Machine Status

5 Tools

6 Authentication and Accounting Features

7 Problem Solving

8 Appendix

Index

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Summary of Contents for Fuji Xerox Color 550