Delta C2000 Series User Manual page 165

Chapter 8 Optional Cards
Troubleshooting
Abnormality
POWER LED off
LINK LED off
No module found
Fail to open
CMC-MOD01 setup
page
Able to open
CMC-MOD01 setup
page but fail to
utilize webpage
monitoring
Fail to send e-mail
Cause
AC motor drive not powered
CMC-MOD01 not connected
to AC motor drive
CMC-MOD01 not connected
to network
Poor contact to RJ-45
connector
CMC-MOD01 not connected
to network
PC and CMC-MOD01 in
different networks and
blocked by network firewall.
CMC-MOD01 not connected
to network
Incorrect communication
setting in DCISoft
PC and CMC-MOD01 in
different networks and
blocked by network firewall.
Incorrect network setting in
CMC-MOD01
Incorrect network setting in
CMC-MOD01
Incorrect mail server setting
How to correct it?
Check if AC motor drive is powered, and if the
power supply is normal.
Make sure CMC-MOD01 is connected to AC motor
drive.
Make sure the network cable is correctly connected
to network.
Make sure RJ-45 connector is connected to
EtherNet port.
Make sure CMC-MOD01 is connected to network.
Search by IP or set up relevant settings by AC
motor drive keypad.
Make sure CMC-MOD01 is connected to the
network.
Make sure the communication setting in DCISoft is
set to EtherNet.
Conduct the setup by AC motor drive keypad.
Check if the network setting for CMC-MOD01 is
correct. For the Intranet setting in your company,
please consult your IT staff. For the Internet setting
in your home, please refer to the network setting
instruction provided by your ISP.
Check if the network setting for CMC-MOD01 is
correct.
Please confirm the IP address for SMTP-Server.
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