Download Mode; Writing System Software; System Software Configuration - Canon imageRUNNER ADVANCE C350 series Service Manual

■ Download mode

When upgrading the version using SST or USB memory storage device, it is necessary to enter download mode.
● Starting the download mode
Enter download mode by selecting Copier > FUNCTION > SYSTEM > DOWNLOAD in service mode (recommended).
Press and hold 2 and 8 keys simultaneously on the numeric keypad, and turn ON the power switch.
The above operation makes this machine to be in static IP address automatically and recovers to enable the download in the same way as before.

■ Writing System Software

The system software downloaded in either of the abovementioned methods is stored in the temporary storage space of the FLASH PCB.
After the system software is successfully downloaded and this machine is restarted, writing process to the system area of the FLASH PCB is started.
When the main power switch of this machine is turned OFF during the writing process, it may render the machine unable to start.
This machine supports the remote version upgrade via CDS. When upgrading the system software via CDS, a warning message is shown on the control panel to alert the user not to turn OFF the
power switch.
When the system software is successfully written, the machine is automatically restarted with the downloaded system software.
If any error occurs during the writing process, the machine is restarted with the previous firmware (the version before upgrade). Therefore, after version upgrade, be sure to check in service mode by
following COPIER > DISPLAY > VERSION if version upgrade has been properly completed.

■ System Software Configuration

The table below shows the system software configuration for this machine.
Software to be upgraded
Host Machine SafeCont
StdCont
Language Module
Printer Controller
FAX Board Boot Program
FAX Board Main Program
Finisher Finisher Controller
Cassette Cassette Module Controller
The finisher and cassette of this machine support version upgrade via the host machine in any of the abovementioned methods, i.e., via SST, USB memory storage device or CDS.
6
Troubleshooting > Version Upgrade > Overview > System Software Configuration
Display on SST
Registered name of product Name of system software
iA350 SYSTEM
LANGUAGE
DCON
G3CCB
G3CCM
FIN_S1 FIN_CON
CST_AG1 CST_CON
6 Troubleshooting > Version Upgrade > Overview > System Software Configuration
How to upgrade versions
SST USB memory CDS
yes yes yes
yes yes yes
yes yes yes
yes yes yes
yes yes yes Super G3 FAX Board-AN1
yes yes yes Super G3 FAX Board-AN1
yes yes yes Staple Finisher-S1
yes yes yes Cassette Module-AG1
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Remarks
T-6-12
6-19