Enabling [Update Firmware] Button - Canon imageRUNNER ADVANCE C350 series Service Manual

2
Technical Explanation > Updater > Preparation > Enabling [Update Firmware] Button
■ Enabling UGW Link
When installing the firmware in the method of "UGW-linked Download and Update" or "UGW-
linked Download", the following should be set before actually using UGW link.
Setting of Device
Service Mode
Service Technician (Level 1)
Setting of UGW
WebPortal
Setting of Authorities on
Sales Company's HQ
UGW WebPortal
NOTE:
• See "imageWARE Remote Operator's Manual / e-Maintenance Business Operation
Manual" for how to operate UGW WebPortal.
• [Distribute Firmware] should be set on [Customer Management] screen for staff in charge
of setting for [Enter customer information] or [Command for firmware distribution] in order
to allow them to select the desired device on [Firmware Distribution Information] screen.
• If [Distribute Firmware] is not shown on [Customer Management] screen of UGW
WebPortal, appropriate authorities may not be set to each account in Firmware
Distribution Information. Contact the Sales Company HQ concerned for confirmation.
2 Technical Explanation > Updater > Preparation > Enabling [Update Firmware] Button
COPIER >OPTION >FNC-SW >CDS-UGW
(0 -> 1)
In [Customer Management] screen, set [Do not
distribute firmware] to [Distribute firmware].
See "Analysis>Firmware Distribution
Information" to grant the appropriate authorities
to each account.

■ Enabling [Update Firmware] Button

To allow users to install firmware using Updater, the setting of firmware installation should be
set to ON for users in advance.
Service Setting of Device Service Mode
Technician (Level 1)
• [Settings/Registration] screen for Updater when the setting is not enabled (CDS-FIRM(0)):
• [Settings/Registration] screen for Updater when the setting is enabled (CDS-FIRM(1)):
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COPIER >OPTION >FNC-SW >CDS-FIRM
(0 -> 1)
F-2-395
F-2-396
2-228