Page 1 CX-G2400 COLOR CARD PRINTER User's Guide CANON FINETECH NISCA INC. 2017 4Y1-8613-010...
Page 2: Table Of Contents
Table of Contents Adjusting the Print Position ..........47 Before You Begin Adjusting the Trimming Position ........49 Conventions ...................iv Changing Print Quality and Adjusting Color ....55 Sample Screens ................iv Changing Print Quality Setting ........55 Trademarks ..................iv Printing with the Color Correction Method Changed ..................57 Abbreviations .................v Printing in Black and White ..........58...
Page 3 Cleaning the Print Head ............109 Configuring the Network ..........188 Normal Cleaning (Light Cleaning) .......109 Configuring Network Using the Network Utility ..199 Strong Cleaning ..............111 Specifications ......Adjusting Print Head Position ..........113 Checking the Setting Values ..........126 Index ..........Cleaning the Printer ..............128 Cleaning the exterior of the printer......128 Cleaning the Transport Unit ..........130 Cleaning the Pick-up Roller ..........143...
Page 4: Before You Begin
Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations. Sample Screens The sample CX-G2400 printer driver screens displayed in this manual were created with Windows 10. Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc.
Page 5: Abbreviations
Reproduction of such items may be subject to criminal prosecution. • Please note that intellectual property protected by copyright may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances. ■ Product Name CX-G2400...
Page 6 Chapter 1 Basic Operation This chapter describes basic things to remember before using this product. Names and Functions of Components ........................2 Turning the Printer On/Off ..............................7 Loading the Paper ................................. 13 How to Print ....................................24 Configuring Print Settings ..............................31...
Page 7: Basic Operation
Chapter 1 Basic Operation Names and Functions of Components External View Operation Panel (P.5) USB Connector Keys for selecting printer operations and lamps Connect a USB cable to this connector. indicating printer statuses are provided on this panel. LAN Connector Stacker Connect a LAN cable to this connector.
Page 8: Internal View
Names and Functions of Components Rating Plate Power Socket A serial number for identifying the printer is indicated Connect the supplied AC adapter to this socket. on this label. (The serial number is required when repairing the printer or registering the warranty.) IMPORTANT •...
Page 9: Transport Unit
Chapter 1 Basic Operation Transport Unit 54/55 Transport Unit Lever Paper Guide Open this lever to pull the transport unit out. This guide holds the paper down to keep it from floating. Normally, set the lever to the MM position for use.
Page 10: Operation Panel
Names and Functions of Components Operation Panel Pause Tray Power Key/Lamp Ink Lamps (Bk/C/M/Y) Press this key to turn on/off the printer. This lamp lights Each lamp lights up or blinks when the corresponding up or blinks depending on the power supply status. ink tank is out of ink or short of ink.
Page 11 Chapter 1 Basic Operation Pause Key Tray Key Press this key to switch between online and offline Use this key to move the feeder lift tray upward/ modes. downward. When printing is in progress, pressing this key stops printing temporarily. Pressing this key again resumes printing.
Page 12: Turning The Printer On/Off
Turning the Printer On/Off Turning the Printer On/Off Turning the Printer On Press the Power key. The status lamp will blink (green), and then light up. NOTE • About the Sleep Timer (P.9) The printer will automatically enter sleep mode if time elapses without printing. By default, the time is set to 4 minutes.
Page 13: Turning The Printer Off
Chapter 1 Basic Operation Turning the Printer Off Make sure all print jobs are complete. When the Status lamp is blinking (green), the printer is operating. Make sure the Status lamp lights up (green) before turning off the printer. Press and hold the Power key until the Status lamp turns off. When the Status lamp is off, press and hold the Power key for at least 1 second.
Page 14: Changing The Power Settings
Turning the Printer On/Off Changing the Power Settings Switching the Printer to the Sleep State ■ IMPORTANT • When printing is in progress or an error has occurred, the printer cannot be switched to the sleep state. NOTE • The printer is automatically switched back from the sleep state to the online state in the following cases: - When the Power key is pressed - When print data is received - When cleaning, etc.
Page 15 Chapter 1 Basic Operation Switch the printer to the sleep state. 1. Click the [Utility] tab. 2. Click [ Sleep]. A confirmation message appears. 3. Confirm the message, and then click [Yes]. The Power lamp blinks slowly, and the printer is switched to the sleep state.
Page 16 Turning the Printer On/Off ■ Changing the Sleep Timer/Off Timer Setting If the printer is not operated for a predetermined amount of time, it can automatically switch to the sleep state (sleep timer), or automatically turn off ( off timer). IMPORTANT •...
Page 17 Chapter 1 Basic Operation Set the sleep timer. 1. Click the [Utility] tab. 2. Click [ Sleep Timer Setting]. The [Sleep Timer Setting] dialog box appears. 3. Enter the setting time of the sleep timer. The time can be set in minutes within the range from 1 to 60 (min).
Page 18: Loading The Paper
Loading the Paper Loading the Paper IMPORTANT • Use the dedicated paper. Using other paper could cause blurred or faint printing or have a negative impact on the printer, resulting in a printer failure. NOTE • The following types of paper can be used with this printer: Matte Coated Paper Glossy paper Plastic card...
Page 19 Chapter 1 Basic Operation Lower the feeder lift tray. If the feeder lift tray is already lowered, proceed to step 1. Press the Tray key. Wait for the feeder lift tray to stop. CAUTION • Do not touch the feeder lift tray when it is moving. Do not insert your hand or place objects below the tray.
Page 20 Loading the Paper Remove the paper from its packaging. For business card or card 1. Flip through the four sides of the paper to separate the sheets. As shown in the figure, flip through the four sides (a, b, c, and d) of the paper thoroughly to remove paper dust.
Page 21 Chapter 1 Basic Operation It is possible to check the amount of curl in paper that is curled downward with the curl 2 mm index (A). (0.08 inch) When you place the paper with the printing surface facing down as shown in the figure, check that the index is not exceeded (the curl is 2 mm (0.08 inch) or less).
Page 22 Loading the Paper Load paper. 1. Open the auxiliary tray. If there is paper in the feeder slot, remove it. 2. Loosen the side guide screw. Please note, if the screw its turned too much, it will come off. 3. Load the paper so that the furthest edge touches the back of the feeder lift tray.
Page 23 Chapter 1 Basic Operation 4. Adjust the side guides to the paper edge, and secure them in place with the screw. 5. Close the auxiliary tray. For long sheets of paper (paper length of 157 mm (6.18 inch) or longer): You do not need to close the auxiliary tray.
Page 24 Loading the Paper • If a paper feed error occurs, reduce the number of sheets loaded in the tray. • If the paper is not touching the back of the feeder lift tray, the paper may not be fed properly. •...
Page 25 Chapter 1 Basic Operation Check the paper guide positions. 1. Remove the stacker if it is used. 2. Raise the transport unit lever, and pull the transport unit out. 3. Pull the transport unit out with both hands as shown in the figure.
Page 26 Loading the Paper CAUTION • When pulling the transport unit out of the printer, hold it firmly with both hands so it does not fall. • Do not put your hands inside the printer. Failures or physical injury could result. Ink adhered inside of the printer could stain clothes or hands.
Page 27 Chapter 1 Basic Operation 5. Slowly insert the transport unit as far as it will go. As you do this, be careful not to touch the paper guides doing so will change their positions. CAUTION • When returning the transport unit back inside the printer, be careful not to get your fingers caught between the transport unit and the inside of the printer.
Page 28 Loading the Paper For paper with the length of 91 mm (3.58 inch) or less 8. Set the extension tray according to the paper to be printed on. Extension tray For paper with the length of 91 mm (3.58 inch) or less (business card, etc.), use the stacker with the extension tray at the standing position.
Page 29: How To Print
Chapter 1 Basic Operation How to Print Making Prints This section explains how to micro margin printing using Business Card 55.0 x 91.0 mm (2.17 x 3.58 inch) Matte coated paper. NOTE • The micro margin printing is a function to print with a minimum margin (Top/Bottom/Left/Right: 0.3 mm (0.01 inch)).
Page 30 How to Print NOTE • If the paper size cannot be obtained from the printer driver, follow the procedure below to set the document paper size. In micro margin printing, create the document larger than the actual paper size. Document paper width Set the paper width 0.7 mm (0.03 inch) wider than the actual width.
Page 31 Chapter 1 Basic Operation When the 157.0 mm - 172.0 mm (6.18 inch - 6.77 inch): Set the paper length 1.7 mm (0.07 inch) longer than the actual length. 0.85mm (0.04inch) Transport direction Paper length 157.0mm - 172.0mm (6.18inch - 6.77inch) 0.85mm (0.04inch) To the paper size, create a document.
Page 32 How to Print Open the printer driver setup window. Select [Canon CX-G2400], and then click [Preferences] or [Properties]. Set the paper size and type. 1. Select the paper size. Select [[X]Business Card(MM) 55.0 x 91.0 mm]. 2. Select the paper type.
Page 33 Chapter 1 Basic Operation • Selecting a wrong paper size could stain the transport area and paper guides. If stain occurs, clean the transport unit. (P.130) NOTE • Selecting a wrong paper type could fail in making prints with the required level of quality. Click [Print] in the [Print] dialog box.
Page 34 How to Print NOTE • Checking the Current Printing Status. The status monitor allows you to check the printing status. [Number of Pages] The number of the page currently being printed is displayed. [Copies] The progress of printing of each page is displayed. For example, when the printer is set so as to print ten copies of a document consisting of three pages,”0001/0010”...
Page 35: Cancel Printing
Chapter 1 Basic Operation Cancel Printing To cancel printing, click [ Cancel Print Job] on the status monitor. NOTE • Stop Printing Temporarily To stop printing temporarily, press the Pause key on the operation panel. • Besides the status monitor, you can cancel printing from the Print Queue window (a window in which print data order is registered).
Page 36: Configuring Print Settings
Instruction Manual that comes with your application software. Select [Print] from the [Files] menu or toolbar of the application software. The [Print] dialog box appears. Select [Canon CX-G2400] and then click [Preferences] (or [Properties]). The printer driver setup window appears.
Page 37 Chapter 1 Basic Operation ■ Opening the Printer Driver Setup Window from the [Devices and Printers] Folder Right-click on start and then select Control Panel -> Hardware and Sound -> Devices and printers. Windows 8.1 From the Desktop charms, select Settings -> Control Panel -> Hardware and Sound -> Devices and Printers.
Page 38 Configuring Print Settings Right-click on the Printer icon, and then select [Printer Properties]. The printer properties window appears. IMPORTANT • Some Windows functions and print settings are displayed in the printer properties window. Print settings are located in the [General] tab and the [Utility] tab of the printer properties window. Refer to Windows product documentation for information related to Windows functions.
Page 39: Printer Driver Setup Window Configuration
Chapter 1 Basic Operation Printer Driver Setup Window Configuration The printer driver setup window consists of the [Page Setup] tab [Color] tab, [Overlay Settings] tab, [Advanced Settings] tab, and [Utility] tab. [Page Setup] tab ■ Changes to paper size, paper type, number of copies, page orientation and more can be adjusted in the [Page Setup] tab of the [Printing Preferences] window.
Page 40 Configuring Print Settings Orientation [Check Settings] Specify the orientation of paper to print on. Clicking this button allows to check the print settings registered in [Favorites]. [Defaults] On the displayed screen, clicking [Copy] allows Clicking this button restores the default settings you to copy the settings.
Page 41 Chapter 1 Basic Operation ■ [Color] tab Print quality and color settings can be configured in the [Color] tab of the [Printing Preferences] window. Preview window showing the current settings Monochrome Print (P.58) The paper size currently set on the [Page Setup] Select this check box to make black-and-white tab and the print image finished with color prints.
Page 42 Configuring Print Settings ■ [Overlay Settings] tab Overlay printing can be set in the [Overlay Settings] tab of the [Printing Preferences] Window. Overlay (P.70) [Defaults] Check this check box when overlay printing is Clicking this button restores the default settings performed.
Page 43 Chapter 1 Basic Operation ■ [Advanced Settings] tab Print order and print speed can be adjusted in the [Advanced Settings] tab of the [Printing Preferences] Window. Preview window showing the current settings Micro Margin Position The currently selected paper size is displayed. Adjusting the print position of the micro margin printing.
Page 44 Configuring Print Settings ■ [Utility] tab Perform printer maintenance or change printer settings on the [Utility] tab. [ Light Cleaning] (P.109) [ Sleep Timer Setting]* (P.11) Clicking this button cleans the print head. Set the time that elapses before the printer enters sleep mode and the time that elapses [ Strong Cleaning] (P.111)
Page 45 Chapter 1 Basic Operation [Cleaning Sheet Transport] [ Shipping The Printer]* (P.179) See the manual included with the glossy paper Clicking this button prepares the printer to be for further details. transported. [Micro Margin Adjustment]* (P.49) [ Add Custom Paper Type]* (P.86) Clicking this button sets the printer’s trimming Allows the user to adjust ink jetting amounts and...
Page 46: Printing
Chapter 2 Printing Printing with the Custom Paper Size ......................... 42 Setting Micro Margin Printing ............................47 Changing Print Quality and Adjusting Color......................55 Carrying out Overlay Printing ............................70 Setting Paper Feed Speed ..............................75 Registering Print Settings You Use Frequently ....................78 Changing Special Settings ..............................
Page 47: Printing With The Custom Paper Size
Chapter 2 Printing Printing with the Custom Paper Size It is possible to register in the printer driver a desired paper size (width, length, etc.) which cannot be selected from the [Paper Size] pull-down menu of the printer driver as “Custom paper size” or “Customize.” Effective ranges of paper size settings are as follows: ●...
Page 48 Printing with the Custom Paper Size 2. Select a basic paper size from [Paper sizes list]. Enter information about new paper. 1. Enter the name of new paper in the [Name] text box. Enter up to 15 characters. Spaces and tabs cannot be used. When setting the customize: The paper name cannot be changed.
Page 49 Chapter 2 Printing 4. Enter the paper size. Items to be set differ depending on the paper type. For the ranges of settable values, see “Ranges of Custom Paper Sizes (P.46)” 5. To perform micro margin printing, check the [Micro Margin] check box. Check the [Round Corner] check box to perform micro margin printing on round corner paper.
Page 50 Printing with the Custom Paper Size If you register a micro margin printing paper size and close the Printing Preferences window, a message window appears. Review the message, and click [OK]. NOTE • For details setting of micro margin printing, refer to “Setting Micro Margin Printing (P.47)”.
Page 51 Chapter 2 Printing ■ Ranges of Custom Paper Sizes Custom paper sizes can be entered values within the ranges indicated in the table below. Top margin Left margin Transport direction Paper length Print area Right margin Bottom margin Paper width Paper width 51.0 mm - 58.0 mm (2.01 inch - 2.28 inch) Paper length...
Page 52: Setting Micro Margin Printing
Setting Micro Margin Printing Setting Micro Margin Printing Adjusting the Print Position If the result of micro margin printing is off centered, adjust the print position. Review the final print and check where it is off centered. Open the printer driver setup window. (P.31) Adjust the print position.
Page 53 Chapter 2 Printing NOTE • The print position adjustment according to the print orientation is as follows: Portrait,180-degree Rotation “OFF” Portrait,180-degree Rotation “ON” Top( - ) Top( - ) Transport Transport direction direction Vertical Vertical Left( - ) Right( + ) Left( - ) Right( + ) Horizontal...
Page 54: Adjusting The Trimming Position
Setting Micro Margin Printing Adjusting the Trimming Position In micro margin printing, the periphery around the area where the paper and document overlap is trimmed before printing is performed. The standard trimming position is 0.3 mm (0.01 inch) smaller on all sides than the paper size. To perform micro margin printing on round corner paper, adjust the trimming position using [Round Corner Size Adjustment].
Page 55 Chapter 2 Printing Display the [Micro Margin Adjustment] dialog box. 1. Click the [Utility] tab. 2. Click [ Micro Margin Adjustment]. For round corner paper, adjust the round corner size. 1. Enter the round corner radius. The radius can be adjusted in the range of 0.0 mm to 5.0 mm in 0.1 mm steps.
Page 56 Setting Micro Margin Printing 3. Click [Yes]. IMPORTANT • Printing on paper of a wrong round corner size could stain the transport belt. If stain occurs, clean the transport belt. (P.136) Print check patterns. 1. Click [Print Check Pattern]. A confirmation message appears. 2.
Page 57 Chapter 2 Printing Printing of adjustment check patterns. -3 -2 -1 0 +1 +2 +3 Transport direction +3 +2 +1 0 -1 -2 Look at the micro margin check pattern, and check the adjustment value. The current trimming position is “0” (0.0 mm). For example, if you want to adjust the trimming -3 -2 -1 0 +1 +2 +3 position to the “+1”...
Page 58 Setting Micro Margin Printing Adjust the trimming position. 1. Enter the trimming position. The current trimming position is 0.0 mm. Each of the four sides can be adjusted in the range of -0.3 mm to +0.3 mm in 0.1 mm steps. However, the adjustment range may be limited depending on the current setting.
Page 59 Chapter 2 Printing 2. Click [Yes]. Check the check pattern after adjustment of the trimming position. Look at the check pattern. If the trimming position is at the adjusted position, adjustment is complete. Complete the trimming position adjustment procedure. 1. Click [Close]. A confirmation message appears.
Page 60: Changing Print Quality And Adjusting Color
Changing Print Quality and Adjusting Color Changing Print Quality and Adjusting Color Using the printer driver, you can configure various settings related to the print quality and color. Changing Print Quality Setting Print quality based on what is best suited for the final print. Open the printer driver setup window.
Page 61 Chapter 2 Printing Select a half-toning method. 1. Select [Dither] or [Error Diffusion]. [Dither] This method is suitable for printing graphics requiring clear borders between colors. [Error Diffusion] This method is suitable for printing photos and graphics requiring subtle gradation. NOTE •...
Page 62: Printing With The Color Correction Method Changed
Changing Print Quality and Adjusting Color Printing with the Color Correction Method Changed Open the printer driver setup window. (P.31) Select a color correction method. 1. Click the [Color] tab. 2. Select “Driver Correction” or “Disable.” [Driver Correction] The optimum color adjustment is made for this printer.
Page 63: Printing In Black And White
Chapter 2 Printing Printing in Black and White Color documents can be printed in black and white. When black-and-white prints are made, only black ink is used. Open the printer driver setup window. (P.31) Configure the settings for black-and-white printing. 1.
Page 64: Print The Gradation Smoothly
Changing Print Quality and Adjusting Color Print the Gradation Smoothly Use the [Print the gradation smoothly] feature if you see uneven color gradients in the printout. Open the printer driver setup window. (P.31) Select a color correction method from the [Color Correction] pull-down menu and then choose the [Detailed Settings] dialog box.
Page 65 Chapter 2 Printing Print the gradation smoothly. 1. Click [Print the gradation smoothly] check box. 2. Click [OK]. Complete the setting procedure. Click [OK] in the printer driver setup window. When printing begins, the gradation of the document will be printed smoothly. NOTE •...
Page 66: Setting The Sharpness
Changing Print Quality and Adjusting Color Setting the Sharpness You can improve contours (edge definition) and reduce blurriness in an image by adjusting the sharpness. Open the printer driver setup window. (P.31) Display the [Detailed Settings] dialog box. 1. Click the [Color] tab. 2.
Page 67 Chapter 2 Printing Adjust the sharpness. 1. Adjust the sharpness level. To increase sharpness, select one of [1(Small)], [2(Medium)], and [3(Large)]. The sharpness level increases or decreases when the number increases or decreases. When [0(None)] is selected, no adjustment is made to sharpness.
Page 68: Adjusting The Color Balance
Changing Print Quality and Adjusting Color Adjusting the Color Balance You can adjust the color balance for printed colors (cyan, magenta, yellow and black). Open the printer driver setup window. (P.31) Display the [Detailed Settings] dialog box. 1. Click the [Color] tab. 2.
Page 69 Chapter 2 Printing Adjust the color balance. 1. Adjust the color balance by moving the sliders for each color. The center of the slidebar is the default position (0). The slider can be moved between -50 to +50. The more you move the slider to the left, the color becomes lighter.
Page 70: Adjusting The Density
Changing Print Quality and Adjusting Color Adjusting the Density The overall density of the printout can be adjusted if you are dissatisfied with the results. Open the printer driver setup window. (P.31) Open the [Detailed Settings] dialog box. 1. Click the [Color] tab. 2.
Page 71 Chapter 2 Printing Adjust the density. 1. Adjust the density by moving the slider. The center of the slidebar is the default position (0). The slider can be moved between -50 to +50. Moving the slider to the left decreases the density.
Page 72: Adjusting The Brightness Or Contrast
Changing Print Quality and Adjusting Color Adjusting the Brightness or Contrast Adustments can be made if you are not satisfied with the overall brightness (too dark or bright) and contrast (the dark portions are not clearly distinguished from the light portions) of the printed result, adjustment can be made. Open the printer driver setup window.
Page 73 Chapter 2 Printing Adjust the brightness. 1. Select one from [Brighter], [Normal], and [Darker]. Adjust the brightness of the intermediate colors without changing the brightness of the darkest and brightest portions. Adjust the contrast. 1. Adjust the contrast by moving the slider. The center of the slidebar is the default position (0).
Page 74 Changing Print Quality and Adjusting Color Complete the setting procedure. Click [OK] in the printer driver setup window. When printing begins, the document will be printed at the adjusted brightness and contrast. NOTE • [Brightness] can not be selected when [Color Correction] is set to [Disable]. •...
Page 75: Carrying Out Overlay Printing
Chapter 2 Printing Carrying out Overlay Printing Overlay printing is a printer function which internally combines two pieces of data, i.e., the fixed data created in advance as a “form file” that is commonly printed on all pages and the data on each page of a document (variable data such as characters.) The combined data (form and variable data) is printed onto each printed sheet using the same form but different information from the variable data.
Page 76: Printing A Form To A File
Carrying out Overlay Printing Printing a Form to a File Send (print) fixed data (template, etc.) to the printer to create a form file. Open the data to be created as a form file using the application software used to create the data.
Page 77 Chapter 2 Printing 5. Specify the storage location of the form file. 6. Enter a file name. 7. Click [Save]. 8. Enter a comment. (Optional) Enter up to 31 characters. 9. Click [OK]. Print. Click [Print] in the [Print] dialog box. The form file (*.of2) is stored at the specified storage location.
Page 78: Carrying Out Overlay Printing
Carrying out Overlay Printing Carrying out Overlay Printing Carry out overlay printing with a form file. Open the data to be used as print data using the application software used to create the data. Display the printer driver setup window from the application software. (P.31) Configure the settings for overlay printing.
Page 79 Chapter 2 Printing 7. Confirm the information about the form file shown in the [Form File Information] and [Preview] panes. To see the preview, check the [Preview] check box. Some form files may not show its information in the [Form File Information] and [Preview] panes. 8.
Page 80: Setting Paper Feed Speed
Setting Paper Feed Speed Setting Paper Feed Speed The procedure for setting the paper feed speed of the printer is described below Accelerating Printing on the 1st Sheet of Paper Selecting the 1st Print Priority mode accelerates printing on the first sheet of paper. IMPORTANT •...
Page 81: Adjusting The Paper Feed Speed
Chapter 2 Printing 3. Click [Yes]. Complete the setting procedure. Click [OK] in the printer driver setup window. Adjusting the Paper Feed Speed Open the printer driver setup window. (P.31) Adjust the paper feed speed. 1. Click the [Advanced Settings] tab. 2.
Page 82 Setting Paper Feed Speed Complete the setting procedure. Click [OK] in the printer driver setup window. NOTE • When the [Automatic Speed] box is checked, the printing speed automatically changes to an appropriate one according to the print data transmission status. (The printing speed automatically changes to 160 mm/sec, 120 mm/sec, or 80 mm/sec.) •...
Page 83: Registering Print Settings You Use Frequently
Chapter 2 Printing Registering Print Settings You Use Frequently Frequently used print settings can be registered using [ Favorites]. Selecting a registered favorite from the [Favorites List] allows you to make prints with the registered print settings. IMPORTANT • Up to ten print settings can be registered in [Favorites]. •...
Page 84 Registering Print Settings You Use Frequently Register the settings. 1. Click the [Page Setup] tab. Make sure [Current Settings] is selected from the [Favorites]. 2. Click [Register/Delete...]. The [Register/Delete Favorites] dialog box appears. 3. Enter a desired name in the [Setting File Name] entry box and then confirm the [Setting Contents].
Page 85 Chapter 2 Printing 5. Click [Yes]. 6. Click [OK]. The print settings are registered in [Favorites]. NOTE • Changing the Name of a Favorite To change the name of a registered favorite, select it from the [Registered Settings List] and then click [Change Name].
Page 86 Registering Print Settings You Use Frequently • Default Settings Default settings are as follows: Tab Name Item Name Setting Page Setup Paper Size [X]Business Card(MM) 55.0 X 91.0mm Paper Type Matte Copies Orientation Landscape 180-degree Rotation Color Resolution Input resolution 1200dpi Half-tone Error Diffusion Color Correction...
Page 87: Changing Special Settings
Chapter 2 Printing Changing Special Settings The function of [Special Settings] on the [Utility] tab is described below. Use [Special Settings] to change the special settings of the printer as required. Normally, it is not necessary to change the settings. There are three special settings.
Page 88 Changing Special Settings Open the properties window of the printer. (P.32) Display the [Special Settings] dialog box. 1. Click the [Utility] tab. 2. Click [ Special Settings]. Change settings as needed. The special settings of the connected printer (online status) are displayed.
Page 89 Chapter 2 Printing IMPORTANT • Regardless of the setting, ink pre-fire on the paper is not performed during micro margin printing. NOTE • When the computer cannot communicate with the printer (offline status), the special settings that the computer received in the last communication (when the printer was in the online status) are displayed. Send the changed special settings.
Page 90 Changing Special Settings Finish updating the special settings. 1. Click [Close].
Page 91: Registering Paper Type
Chapter 2 Printing Registering Paper Type Allows the user to adjust ink jetting amounts and register them along with the paper type of new paper. IMPORTANT • Up to 100 custom paper types can be registered. • Pre-registered paper types cannot be changed. (Matte Coated Paper, Glossy paper and Plastic Card) •...
Page 92 Registering Paper Type Registering the new paper type. 1. Select the profile from [Paper Type Names]. Select from Matte Coated Paper, Glossy paper and Plastic card. 2. Enter the name of new paper type. Up to 31 characters can be entered. "*"...
Page 93 Chapter 2 Printing 5. Click [Yes]. The paper types are registered in [Paper Type Names]. NOTE • A confirmation message will be displayed when registering a new media type that will increase the ink jetting amount. Review the message, and then click [Yes]. 6.
Page 94 Registering Paper Type Complete a test print to check the print result. NOTE • Deleting a paper type To delete a registered paper type, select if from the [Paper Type Names], and then click [Delete].
Page 95 Chapter 2 Printing...
Page 96 Chapter 3 Maintenance This chapter describes maintenance required to use the printer in good condition. Checking the Printer Status ............................. 92 Replacing the Ink Tank ................................ 95 Replacing the Maintenance Cartridge ........................102 Cleaning the Print Head ..............................109 Adjusting Print Head Position ............................113 Checking the Setting Values ............................126 Cleaning the Printer ................................128...
Page 97: Maintenance
Chapter 3 Maintenance Checking the Printer Status The status monitor allows you to check the current status of the printer . The printer status will be displayed using one of the following images. Displayed when the printer is in normal status. (Background is blue) The printer is online and ready to print.
Page 98: How To Start And Display The Status Monitor
Checking the Printer Status NOTE • The status monitor allows you to check the current status of the printer, print status, ink information, and maintenance cartridge information. • Cancelling Printing To cancel printing, click [Cancel Print Job] on the status monitor. All print data in process in the computer, current print jobs and print jobs that are received/processed are canceled.
Page 99 Chapter 3 Maintenance Open the View menu and select the desired option. 1. Select one of the following: [Start With Popup] Open and display the Status Monitor window. (This is the default setting.) [Minimize at Start] Minimize and store the open Status Monitor window on the taskbar.
Page 100: Replacing The Ink Tank
Replacing the Ink Tank Replacing the Ink Tank When an ink tank needs to be replaced, the corresponding ink lamp lights up and an error message “xxxx ink empty” appears on the status monitor. The procedures for replacing the ink tank and checking the ink condition are described below. Replacing the Ink Tank CAUTION •...
Page 101 Chapter 3 Maintenance Replace the ink tank indicated by the ink lamp. (Indication by Ink lamp) The Ink lamp lights up when the corresponding ink tank needs to be replaced. (Indication on the status monitor) An error message “XXXX ink empty” appears on the status monitor.
Page 102 Replacing the Ink Tank Open the ink tank cover. Remove the ink tank. Push the ink tank lock knob (A) and raise the ink tank to remove it. Do not remove two or more ink tanks at the same time. When replacing two or more ink tanks, be sure to replace the tanks one by one.
Page 103 Chapter 3 Maintenance Preparing the ink tanks. 1. Remove a new ink tank from the plastic bag. 2. Remove the orange protective cap as shown in the figure. When removing the protective cap, be sure to hold the ink tank as illustrated to avoid getting ink on your fingers.
Page 104 Replacing the Ink Tank • Do not touch the ink tank contacts. The printer could fail in operation/ printing. • Do not touch the ink supply opening. Ink could not be supplied properly. • Do not shake the ink tank with the ink supply opening down. Ink leaking from the ink supply opening could stain your clothes or the area around the printer.
Page 105 Chapter 3 Maintenance Install the ink tank in the printer. 1. Insert the ink tank in the slot in the printer with the ink supply opening down. Before installing each ink tank, match the ink color with the corresponding label. 2.
Page 106: Checking The Ink Information
Replacing the Ink Tank Checking the Ink Information The ink condition will be indicated on the status monitor and by the Ink lamps. Indication by Ink lamp Indication on status monitor Status • The ink tank must be replaced. Blinking •...
Page 107: Replacing The Maintenance Cartridge
Chapter 3 Maintenance Replacing the Maintenance Cartridge When the maintenance cartridge becomes full of collected ink, the Maintenance Cartridge lamp lights up and a message “Maintenance cartridge full” appears on the status monitor. Replacing the Maintenance Cartridge When the maintenance cartridge becomes full, replace it with a new one following the procedure described below. CAUTION •...
Page 108 Replacing the Maintenance Cartridge Take out a new maintenance cartridge from the box. Pull out the transport unit from the printer. 1. Remove the stacker if it is used. 2. Raise the transport unit lever, and pull the transport unit out.
Page 109 Chapter 3 Maintenance 3. Pull the transport unit out with both hands as shown in the figure. CAUTION • When pulling the transport unit out of the printer, hold it firmly with both hands so that it does not fall. •...
Page 110 Replacing the Maintenance Cartridge Pull out the maintenance cartridge filled with ink. 1. Slowly pull out the maintenance cartridge. 2. Put the used maintenance cartridge in the plastic bag. A new maintenance cartridge comes with a plastic bag to put the used maintenance cartridge in.
Page 111 Chapter 3 Maintenance Install the new maintenance cartridge. Insert the maintenance cartridge as far as it will go. Set the transport unit in the printer. 1. Slowly insert the transport unit as far as it will go. As you do this, be careful not to touch the paper guides doing so will change their positions.
Page 112 Replacing the Maintenance Cartridge 2. Push the transport unit lever until it clicks. 3. When using the stacker, install it back to Connection part the correct position. Insert the connection part of the stacker straight into the slot of the printer. IMPORTANT •...
Page 113: Checking The Status Of The Maintenance Cartridge
Chapter 3 Maintenance Checking the Status of the Maintenance Cartridge The maintenance cartridge information will be indicated on the status monitor and by the Maintenance Cartridge Lamp. Indication by Maintenance Cartridge Display on status monitor Status lamp • The maintenance cartridge is full and must be replaced.
Page 114: Cleaning The Print Head
Cleaning the Print Head Cleaning the Print Head If the printed result is faint, print head nozzles may be clogged with paper dust, etc. When nozzles are clogged, carry out cleaning. IMPORTANT • When printing is in progress or an error has occurred, cleaning cannot be performed. •...
Page 115 Chapter 3 Maintenance 3. Review the displayed message and then click [Yes]. Light cleaning begins. When cleaning is in progress, do not perform any other operation. It takes about 4 minutes to finish the cleaning. NOTE • If the symptom persists even after completion of light cleaning, perform strong cleaning (P.111) •...
Page 116: Strong Cleaning
Cleaning the Print Head Strong Cleaning If print is faint even after completion of normal cleaning (light cleaning), perform strong cleaning. IMPORTANT • Since strong cleaning consumes more ink than normal cleaning (light cleaning), clean only when necessary. Open the printer driver setup window. (P.31) Perform strong cleaning.
Page 117 Chapter 3 Maintenance 3. Select ink colors corresponding to the nozzles you want to clean. [All Colors] Select this to clean nozzles for all colors together. [Specified Colors] Select this when specific colors are faint. The nozzels that correspond to the check boxes selected will be cleaned.
Page 118: Adjusting Print Head Position
Adjusting Print Head Position Adjusting Print Head Position Adjust the print head position if a color shift is found. To adjust the print head position, print adjustment patterns and enter adjustment values while looking at the printed adjustment patterns. IMPORTANT •...
Page 119 Chapter 3 Maintenance Display the [Print Head Position Adjustment] dialog box. 1. Click the [Utility] tab. 2. Click [ Print Head Position Adjustment]. NOTE • Clicking [The details of the adjustment method are here] in the [Print Head Position Adjustment] dialog box will display the help screen showing the print head adjustment method.
Page 120 Adjusting Print Head Position [Step 1] Print adjustment patterns. 1. Make sure the printer is not operating and then click [Print]. A confirmation message will appear. 2. Review the displayed message, and then click [Yes]. Printing of adjustment patterns will begin. 3.
Page 121 Chapter 3 Maintenance Check the print head adjustment patterns. Check whether inks are injected from the print head normally, and the print head position is not deviated. The print head adjustment patterns include a “print head position adjustment pattern (portrait)” for measuring the print head deviation in the transport direction, a “print head position adjustment pattern (landscape)”...
Page 122 Adjusting Print Head Position [Step 2] Check the reference position. Check whether the black frame is centered on the paper. If the black frame is not centered, adjust the reference position. (Normally, it is not necessary to adjust the reference position.) 1.
Page 123 Chapter 3 Maintenance - To specify the adjustment value, move the slider or enter a value directly in the entry box (spinner) interlocked with the slider. - Changing the value by 1 will move the black frame 0.0212 mm (0.0008 inch) upward/downward/leftward/ rightward.
Page 124 Adjusting Print Head Position 3. Read the horizontal adjustment value in the adjustment pattern [K]. The adjustment value is found at the top of the magenta and black lines which appear to be smoothly connected. (without steps) For example, in the pattern shown on the left, the adjustment value is +4.
Page 125 Chapter 3 Maintenance 5. Click [Proceed to Step 4]. NOTE • To specify the adjustment value, move the slider or enter a value directly in the entry box (spinner) interlocked with the slidebar. • The vertical adjustment range is from -32 to +32, and the horizontal adjustment range is from -25 to +25. However, the adjustment range may be limited depending on the current setting.
Page 126 Adjusting Print Head Position 2. Click the button (C) and then specify the vertical adjustment value. 3. Read the horizontal adjustment value on the adjustment pattern [C]. The adjustment value is found at the top of the magenta and cyan lines which appear to be smoothly connected.
Page 127 Chapter 3 Maintenance 4. Click the button (Y) and then specify the horizontal adjustment value. 5. Adjust the print head position for yellow. (Adjustment pattern [Y]) Read the vertical and horizontal adjustment values in the same manner as cyan and then click radio buttons (D) and (Z) one after another to specify the vertical and horizontal adjustment values.
Page 128 Adjusting Print Head Position [Step 5] Send the adjustment values to the printer. 1. Click [Send]. A confirmation message will appear. 2. Click [Yes]. The print head position is adjusted. 3. Click [OK].
Page 129 Chapter 3 Maintenance Print adjustment patterns again. 1. Click [Print]. A confirmation message will appear. 2. Review the displayed message and then click [Yes]. Printing of adjustment patterns begins. 3. When adjustment patterns have been printed normally, click [Yes]. If you select [No], printing patterns will be printed again.
Page 130 Adjusting Print Head Position Complete the print head position adjustment procedure. 1. Click [Close]. A confirmation message will appear. 2. Click [Yes].
Page 131: Checking The Setting Values
Chapter 3 Maintenance Checking the Setting Values How to print information about the current settings of the printer. Select the printer or a file (*.txt) as the output destination. IMPORTANT • The setting information cannot be printed when printing is in progress or an error has occurred. When printing the setting information, check that paper is set in the printer.
Page 132 Checking the Setting Values 3. Select an output destination. When you selected the “Output to file”: Click [Reference], and select the storage location of the file. 4. Click [Proceed]. The setting values are output. NOTE • How to Read the Output Setting Values C X - G 2 4 0 0 Serial Number of Printer P r i n t e r S e r i a l N u m b e r...
Page 133: Cleaning The Printer
Chapter 3 Maintenance Cleaning the Printer Clean the printer periodically to preserve the print quality and prevent issues. WARNING • When cleaning the printer, do not use a flammable solvent such as alcohol or thinner. If it is brought into contact with the electric parts inside the printer, a fire or electric shock could result. Cleaning the exterior of the printer To preserve the print quality, periodically clean the exterior of the printer.
Page 134 Cleaning the Printer Wipe the exterior clean with a damp cloth wrung out thoroughly. Connect the power cord and interface cable.
Page 135: Cleaning The Transport Unit
Chapter 3 Maintenance Cleaning the Transport Unit If printed paper is stained or paper cannot be fed properly, the transport unit may be stained. Clean the transport unit periodically. Cleaning the periphery of the transport path ■ Pull the transport unit out of the printer. 1.
Page 136 Cleaning the Printer 3. Pull the transport unit out with both hands as shown in the figure. CAUTION • When pulling the transport unit out of the printer, hold it securely with both hands so that it does not fall down.
Page 137 Chapter 3 Maintenance Wipe the transport unit with a dry, lint free cloth. 1. Wipe the stain and paper dust off of the paper guides and other peripheral areas of the transport path. Clean the transport belt by rotating the belt one-fourth of the way at a time.
Page 138 Cleaning the Printer 4. Wipe ink and paper dust off the sensors (D and E) To clean the sensors (C and D), pass a cloth under them.
Page 139 Chapter 3 Maintenance 5. Close the paper retainer. IMPORTANT • Do not use a paper towel or tissue. If a torn piece or dust of the paper towel or tissue enters inside of the printer, a printer failure could result. •...
Page 140 Cleaning the Printer CAUTION • When returning the transport unit back inside the printer, be careful not to get your fingers caught between the transport unit and the inside body of the printer. 2. Push the transport unit lever until it clicks. 3.
Page 141 Chapter 3 Maintenance ■ Cleaning the Transport Belt IMPORTANT • Administrative privileges over this printer are required to configure printer settings. If a user without administrative privileges proceeds with configuration of settings, a message ”You do not have rights to printer management. Please contact your system administrator.” appears. For more details, see “Administrative privileges required for certain features (P.40)”.
Page 142 Cleaning the Printer A screen showing the cleaning procedure will appear. Pull the transport unit out of the printer. 1. Remove the stacker if it is used. 2. Raise the transport unit lever, and pull the transport unit out.
Page 143 Chapter 3 Maintenance 3. Pull the transport unit out with both hands as shown in the figure. CAUTION • When pulling the transport unit out of the printer, hold it securely with both hands so that it does not fall down.
Page 144 Cleaning the Printer Wipe the transport belt and paper retainer with a dry, lint free cloth. 1. Open the paper retainer (A). 2. Wipe the stain and paper dust off of the transport belt. 3. Wipe the ink stain and paper dust off of the back side of the paper retainer (B) and roller (C).
Page 145 Chapter 3 Maintenance 4. Close the paper retainer. IMPORTANT • Do not use a paper towel or tissue. If a torn piece or dust of the paper towel or tissue enters inside of the printer, a printer failure could result. •...
Page 146 Cleaning the Printer CAUTION • When inserting the transport unit, be careful not to get your fingers caught between the transport unit and the main body of the printer. 2. Push the transport unit lever until it clicks. When the transport belt rotates, the progress bar moves.
Page 147 Chapter 3 Maintenance Complete the belt cleaning procedure. 1. Click [OK]. When using the stacker, install it back to the correct position. Insert the connection part of the stacker straight Connection part into the slot of the printer.
Page 148: Cleaning The Pick-Up Roller
Cleaning the Printer Cleaning the Pick-up Roller If printed paper is stained or paper cannot be fed properly, the pick-up roller may be stained. Clean the pick-up roller periodically. IMPORTANT • While the Power lamp is lit or blinking, do not remove the power plug from the outlet. A printer failure could result.
Page 149 Chapter 3 Maintenance Remove the paper from the printer. 1. Open the auxiliary tray. 2. Remove the paper.
Page 150 Cleaning the Printer Turn off the printer. (P.8) IMPORTANT • While the Power lamp is lit or blinking, do not remove the power plug from the outlet. A printer failure could result. Disconnect the power cord and interface cable. Wipe the pick-up rollers clean with a damp cotton swab etc. Carefully wipe the stain off the pick-up rollers (A).
Page 151 Chapter 3 Maintenance IMPORTANT • When cleaning, be sure not to get the cotton swab or your finger caught in the sensor lever (B). Connect the power cord and interface cable.
Page 152: Troubleshooting
Chapter 4 Troubleshooting For Troubleshooting Operations ..........................148 List of Error Messages/Warning Messages ......................165...
Page 153: For Troubleshooting Operations
Chapter 4 Troubleshooting For Troubleshooting Operations Here are explanations of actions required for dealing with problems that occur while using this printer. If problems persist after trying these procedures, contact your place of purchase. Status Lamp Lights up Orange When an error occurs in the printer that requires attention, the Status Lamp on the Operation Panel will light up orange (operator call error).
Page 154 For Troubleshooting Operations IMPORTANT • For information on the details of the messages displayed on the Status Monitor and how to deal with errors, refer “List of Error Messages/Warning Messages (P.165)”. • When error messages are displayed, the printer will automatically go offline. Depending on the type of error, even after handling the error, there are cases where it will not go online automatically.
Page 155: Status Lamp Is Flashing Orange
Chapter 4 Troubleshooting Status Lamp Is Flashing Orange When an error occurs in the printer and normal operation is not possible, the Status Lamp of the Operation Panel will flash orange (service call error). Handle accordingly: Turn off the printer. (P.8) After the Power Lamp goes off, turn the power on again.
Page 156: Power Does Not Turn On
For Troubleshooting Operations Power Does not Turn on Points to Confi rm Solution Is the AC adapter and power cord After confirming that the AC adapter and power cord are properly properly connected? connected, insert the power plug firmly into the power outlet. Is the power outlet supplying Try plugging in other electric appliances.
Page 157 Chapter 4 Troubleshooting Points to Confi rm Solution Is the computer's configuration Selecting "Never" in the Microsoft Windows Power Saver or Power for suspend or sleep state set to Option settings will prevent the computer from entering a sleep state. something other than “Never”? Refer to Microsoft Windows product documentation for instructions on adjusting your computer's power settings.
Page 158 For Troubleshooting Operations Points to Confi rm Solution (When you are connected within a Make sure that the computer and this printer are installed on the same network environment) network according to the following steps: Are the printer and computer (Confi rming the IP address) configured on the same network? 1.
Page 159: Paper Does Not Feed Properly
Chapter 4 Troubleshooting 2. Right-click the printer icon and select [Printer Properties]. The properties window will appear. 3. Click on the [Ports] tab and click [Add port]. 4. Select [CNUS Network Port] and click [New Port...]. The [CNUS Network Port] dialog box will be displayed. 5.
Page 160: Improving The Print Quality
For Troubleshooting Operations Points to Confi rm Solution Are the paper guides set properly? Check that the paper guides are set to the MM position. (P.21) If the paper guides are adjusted to the paper width, check that the guides are set properly. If the paper guides are set narrower than the width of the set paper, paper jams could result.
Page 161 Chapter 4 Troubleshooting Condition Solution The printing is blurred. Confirm that the paper set (size, shape, and type) matches the paper (size, shape, and type) configured by the application software or printer driver. Clean the print head. (P.109) If you are using the printer at low temperature (Room temperature is 14 degrees Celsius (57 degrees Fahrenheit) or lower) : Open the [Utility] tab in the printer driver and then select the [Low Temperature Print Mode] in the [Special Settings].
Page 162 For Troubleshooting Operations Condition Solution Overall appearance of the print is Use dedicated paper. poor. When paper other than dedicated paper is used the print quality may diminish. Also, it may cause paper jams and malfunctions. Confirm that the paper set (size, shape, and type) matches the paper (size, shape, and type) configured by the application software or printer driver.
Page 163 Chapter 4 Troubleshooting Condition Solution The back of the printer gets stained. Printing on paper that is the wrong size could stain the transport belt, paper guides, or other areas. Confirm that the size of the set paper and the [Paper Size] configured by the application software or printer driver are the same.
Page 164: Paper Is Jammed
For Troubleshooting Operations Paper Is Jammed When a paper jam occurs during printing, the printing is interrupted and the Status Monitor will display an error message such as “Paper jam #****” (where **** is a number). Follow the steps below to remove the paper jam. IMPORTANT •...
Page 165 Chapter 4 Troubleshooting 3. Pull the transport unit out with both hands as shown in the figure. CAUTION • When pulling the transport unit out of the printer, hold it firmly with both hands so it does not fall. • Do not put your hands inside the printer. Failures or physical injury could result.
Page 166 For Troubleshooting Operations 4. Remove the jammed paper from the transport unit Check that the paper is not jammed further in the transport unit. If paper is jammed, remove it. Check the feeder slot. If paper is jammed, remove it.
Page 167 Chapter 4 Troubleshooting IMPORTANT • When removing the jammed paper, be sure not to get the cotton swab or your finger caught in the sensor lever (A). Set the transport unit in the printer. 1. Slowly insert the transport unit as far as it will go.
Page 168 For Troubleshooting Operations CAUTION • When returning the transport unit back inside the printer, be careful not to get your fingers caught between the transport unit and the inside of the printer. 3. When using the stacker, install it back to the correct position.
Page 169 Chapter 4 Troubleshooting transport belt, paper guides, or other areas may be stained with ink. If stain occurs, clean the transport unit. (P.130) When you change the size of the set paper, reset the paper guides. If the paper guides are set narrower than the paper width, paper jams could result.
Page 170: List Of Error Messages/Warning Messages
List of Error Messages/Warning Messages List of Error Messages/Warning Messages When trouble occurs while operating the printer or printing, the Status Monitor will activate and display error messages and warning messages. If problems persist after trying these procedures, please contact your place of purchase.
Page 171: Error Message
Chapter 4 Troubleshooting Error Message Operator Call Error ■ If problems persist after trying these procedures, please contact your place of purchase. (#**** represents numbers) Error Message Error Content Handling Transport unit lever open The transport unit lever is open. Close the transport unit lever.
Page 172 List of Error Messages/Warning Messages Error Message Error Content Handling Paper jam #**** Paper is jammed. Remove the paper jam and set the paper again. (P.159) If out of paper, resupply with new paper. (P.13) To cancel printing, click on [Cancel Print Job] in the Status Monitor.
Page 173 Chapter 4 Troubleshooting Error Message Error Content Handling Paper length diff erent #**** The length of the paper that is If the paper is different, replace with set differs from the paper size the proper paper. configured by the application If the application software or printer software or printer driver.
Page 174 There are problems with transport Remove the transport unit and unit internals. confirm that no foreign matter is on the inside. Connected to a model other than It is connected to a printer other Connect with this printer. Canon CX-G2400 than this printer.
Page 175 (P.200) If the printer is shared, start Windows Task Manager, and confirm that "Canon XXXX Status Monitor Service" (where XXXX is the model name) is registered in the [Service] tab. If it is not registered, follow the steps below to register the service.
Page 176 List of Error Messages/Warning Messages Error Message Error Content Handling XXXX ink level unknown The remaining ink level cannot be Replace with new ink tank. (P.95) detected. Continuing to print with an ("XXXX" is black, cyan, magenta, or emptied ink tank or with ink tanks yellow) not supported by this product may damage the printer.
Page 177: Warning Message
Chapter 4 Troubleshooting Warning Message Warning Message Warning Content Handling XXXX ink low The remaining ink is low. Prepare a new ink tank. ("XXXX" is black, cyan, magenta, or yellow) Maintenance cartridge level low The maintenance cartridge is Prepare a new maintenance running out of space and is about cartridge.
Page 178 List of Error Messages/Warning Messages Warning Message Warning Content Handling Unknown warning #**** An unknown warning was Update the printer drivers and returned. firmware to the latest versions. If the same error occurs again, take note of the message displayed (#****) and contact your place of purchase.
Page 179 Chapter 4 Troubleshooting...
Page 180: Appendix
Chapter 5 Appendix Moving the Printer ................................176 Uninstall Printer Driver ..............................185 About Network Utility ................................187...
Page 181: Moving The Printer
Chapter 5 Appendix Moving the Printer ● When Moving the Printer Indoors: Move the printer following the procedure described in “Moving the Printer Indoors (P.176)” ● When transporting the printer over a long distance for relocation, maintenance, etc. or by use of an airplane, train, automobile, etc.: Make preparations following the procedure described in “Shipping the Printer (P.179)”...
Page 182 Moving the Printer damaged or could result in a printer failure. • For how to install the printer after movement, refer to the “Getting Started Guide.” Open the properties window of the printer. (P.32) Execute [ Moving The Printer]. Remove ink from the ink receiver so that ink does not leak during movement. 1.
Page 183 Chapter 5 Appendix NOTE • If the message “Maintenance cartridge full” appears, replace the maintenance cartridge with a new one, and then click [Retry]. For how to replace the maintenance cartridge, see “Replacing the Maintenance Cartridge (P.102)” Check that execution of [Moving The Printer] is completed. 1.
Page 184: Shipping The Printer
Moving the Printer After moving the printer to its destination, connect the power cord and interface cable. Turn the printer on. (P.7) Shipping the Printer When transporting the printer over a long distance for relocation, maintenance, etc. or by use of an airplane, train, automobile, etc., be sure to make preparations following the procedure described below.
Page 185 Chapter 5 Appendix • Do not move the printer with the ink tank cover open or with the transport unit drawn out. They could be damaged or a printer failure could result. • For how to install the printer after movement, refer to the “Getting Started Guide.” Open the properties window of the printer.
Page 186 Moving the Printer - Do not open/close the ink tank cover and transport unit lever. - Do not operate any other component of the printer. NOTE • If the message “Maintenance cartridge full” appears, replace the maintenance cartridge with a new one, and then click [Retry].
Page 187 Chapter 5 Appendix When the following message appears, install the ink tank. 1. Open the ink tank cover. 2. Install all ink tanks. Press on the top of the ink tank until the ink tank clicks. Prior to installing each ink tank, verify the color matches up with the color indicated on the label.
Page 188 Moving the Printer Disconnect the power cord and interface cable. Put the printer in the original plastic bag. Put the printer in the original shipping box with the bottom down, and fill the vacant spaces with a sufficient number of protectors. IMPORTANT •...
Page 189 Chapter 5 Appendix - Do not open/close the ink tank cover and transport unit lever. Do not operate any other component of the printer.
Page 190: Uninstall Printer Driver
3) From All apps, Canon CX-G2400 -> Canon CX-G2400 Printer Driver Uninstall. Windows 7 From Start menu, select All Programs -> Canon CX-G2400 -> Canon CX-G2400 Printer Driver Uninstall. Run the Begin Uninstallation. 1. Click [Start].
Page 191 Chapter 5 Appendix 2. Click [Finish]. The [Changing System Settings] dialog box will appear. 3. Click [Yes]. Restart Windows. NOTE • If [No] is selected, always restart your computer before installing the printer driver again. • If the network utility is installed, a screen such as the following will be displayed. To continue uninstalling, follow the instructions on the screen.
Page 192: About Network Utility
Starting the Network Utility From Start menu, select All apps -> Canon CX-G2400 Network IF -> Utility. Windows 8.1 1) Move the mouse pointer to the lower right corner (or upper right corner) of the window to show the Charms bar, and click [Start].
Page 193: Configuring The Network
Chapter 5 Appendix methods. From the main screen's [Help] menu, click [Help] (or click on the toolbar). • Displaying Version Information From the main screen's [Help] menu, click [Version Information]. • Exiting the network utility From the main screen's [Settings] menu, click [Exit Utility] (or click on the toolbar).
Page 194 About Network Utility Enter Password. 1. Enter the password. 2. Click [OK]. Configure the Installation Site. 1. Enter the printer's installation site into [Location]. When changing the configuration, limit it to 15 characters (single byte alphanumeric characters and some symbols. For details, refer to help.). 2.
Page 195 Chapter 5 Appendix ■ Changing the Password Change the password necessary for changing this printer's network settings. It is recommended to change the default password at the time of purchase so that only the network administrator can change the settings. Select the printer to configure from the main screen.
Page 196 About Network Utility Configure the new password. 1. Check the option [Change password]. 2. Enter a new password. Enter a password that is up to eight characters (single byte alphanumeric characters). 3. To confirm, reenter the new password. 4. Click [OK]. Setting IP Address ■...
Page 197 Chapter 5 Appendix Enter password. 1. Enter the password. 2. Click [OK]. Set the IP address. 1. Click on the [TCP/IP] tab. 2. Select one of the followings. [Get IP address automatically] If there is a DHCP server on the network, the printer's IP address will be acquired automatically.
Page 198 About Network Utility ■ Saving the Printer's Log File If an issue occurs with the printer, please contact your place of purchase and they will use the printer log file as a point of reference to help troubleshoot. Steps on how to access and save your printers log file are described below.
Page 199 Chapter 5 Appendix Configure the location for saving the log file. 1. Click on the [Log Settings] tab. 2. Designate the destination to save. 3. Click [Save]. 4. Click [OK]. ■ Saving the Computer's Log File Save the log file (*.log) of network communication between this printer and the computer. Follow the steps below when instructed by dealer.
Page 200 About Network Utility Enter Password. 1. Enter the password. 2. Click [OK]. Configure the location for saving the log file. 1. Click on the [Log Settings] tab. 2. Check the option [PC Log]. 3. Designate the destination to save. 4. Click [OK].
Page 201 Chapter 5 Appendix ■ Confirming Communication Status Confirm this printer's network status. Select the printer to configure from the main screen. From the [Settings] menu, click [Printer LAN Status]. Or click on the toolbar. The LAN's communication status will be displayed. To update to the latest information, click [Refresh].
Page 202 About Network Utility Enter Password. 1. Enter the password. 2. Click [OK]. Configure the MAC address filter. 1. Check the option [Use MAC address filter]. 2. Enter MAC address. 3. Click [Add]. The MAC address will be added. A maximum of 32 addresses can be configured.
Page 203 Chapter 5 Appendix ■ Initializing the Printer's Network Settings All the network settings of this printer will be initialized. Select the printer to configure from the main screen. From the [Setting] menu, click [Restore the factory default value]. Enter Password. 1.
Page 204: Configuring Network Using The Network Utility
About Network Utility Configuring Network Using the Network Utility The following explains how to configure the network using the network utility such as setting this printer's search range and the network's time-out value Setting the Range for Printer to be searched for ■...
Page 205 Chapter 5 Appendix Configure the items displayed when the printer is detected. 1. Click the [Display Items] tab. 2. Check an item (such as Installation Location) check box to display. Clicking [Restore default] will restore the content of the [Display Items] tab to its defaults. Click [OK].
Page 206 About Network Utility Configure Time-Out Value Extension. 1. Check the [Extend Time-Out value] check box. 2. Click [OK].
Page 207: Specifications
Specifications ■ Printer Product name CX-G2400 Printing method Inkjet Print colors Full color Output resolution 1200dpi x 1200dpi Printing speed Business Card/Plastic Card: 50 sheets/min Card (Length 157 mm (6.18 inch) or more): 25 sheets/min Transport speed Auto mode: 160, 120, 80 mm/sec (Speed changes automatically)
Page 208 Specifications ■ Paper Paper Dedicated paper (matte coated paper, glossy paper) Dedicated plastic card (for Inkjet) Paper size 51.0 mm - 58.0 mm (2.01 inch - 2.28 inch) (W) 81.0 mm - 91.0 mm (3.19 inch - 3.58 inch), 157.0 mm - 172.0 mm (6.18 inch - 6.77 inch) (L) Paper thickness Sheets: 0.21 mm - 0.76 mm (8.27 mil - 29.9 mil)
Page 209: Index
Index Index Numerics Feeder Lift Tray .................2 1st Print Priority Mode ............38, 75 Half-ton ....................56 Add Custom Paper Type ..........40, 86 [Advanced Settings] tab ............38 ink information ................101 Auxiliary Tray ..................2 Ink Lamp ................... 5, 101 Ink Pre-fire On The Paper ............
Page 210 Index Operation Panel ................2 Shipping The Printer ............40, 180 Operator Call Error ..............166 Side Guide ...................2 Orientation ..................35 Sleep .................... 10, 39 Output Setting Value ............39, 126 Sleep Timer Setting ............12, 39 Overlay ....................37 Special Settings ..............39, 83 Overlay printing ................

Canon CX-G2400 User Manual

Chapter 1

Chapter 2

Chapter 3

Appendix

Quick Links

Troubleshooting

Related Manuals for Canon CX-G2400

Summary of Contents for Canon CX-G2400

Table of Contents