Canon imageRUNNER ADVANCE C350 series Service Manual page 728

Error Detail
Location Item
code Code
E614 9004 00 Title Error in file system on the Flash PCB
Detection Startup error
description When this error occurs, the system has not been started
normally. Therefore, it may not be recorded in the error log.
Remedy [Related parts] Flash PCB (UN96)
[Remedy] Perform the following in the order while checking
whether the error is cleared.
1. Disconnect and then connect the connectors of the Flash
PCB and the Main Power Switch, and check if there is any bent
pin or cable disconnection.
2. Format the system.
2-1. Enter safe mode using (2+8) startup, and execute [4]
Clear/Format> [2] Flash Format (Flash format) using a USB
memory.
2-2. Reinstall the system software using SST or a USB
memory.
3. After replacing the Flash PCB, reinstall the system software
using SST or a USB memory.
7
Error•Jam•Alarm > Error Code > Error Code Details
Description
7 Error•Jam•Alarm > Error Code > Error Code Details
Error Detail
Location Item
code Code
E614 FF01 00 Title Flash PCB error
Detection Flash error (unidentified) (Initialization failed at startup, or I/O
description error at startup)
When this error occurs, the system has not been started
normally. Therefore, it may not be recorded in the error log.
Remedy [Related parts]
- Cable between the Main Controller PCB (UN81/J7008 and
J7018) and the HDD (Unit of replacement: CABLE, SATA
POWER, CABLE, SATA SIGNAL)
- HDD (Unit of replacement: HARD DISK DRIVE)
[Points to note at work]
- When checking the harness/cable or connector, perform the
following work.
1. Disconnect and then connect the connector to check that
there is no bent pin and cable disconnection.
2. Visually check that the harness is not caught or open circuit.
3. If there is any error, replace the corresponding harness/
cable.
- Reinstall the necessary application software and restore the
backup data once the error is cleared.
[Remedy] Perform the following in the order while checking
whether the error is cleared.
1. Check the cable between the Main Controller PCB and the
HDD.
2. Turn ON the main power, and check whether the error is
cleared.
3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0",
and execute "HD-CHECK". Then, turn OFF and then ON the
main power.
4. Obtain the necessary backup data by referring to the backup
data list.
5. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0",
and execute "HD-CLEAR". Then, turn OFF and then ON the
main power.
[Reference] All the partitions that can be deleted are deleted.
6. After replacement of the HDD, enter safe mode using (2+8)
startup, and execute [4] Clear/Format> [1] Disk Format (HDD
format) using SST or a USB memory.
[Reference] For backup and restoration, refer to "Adjustment>
Main Controller System" and "Appendix> Backup Data List" in
the Service Manual.
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Description
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