Canon imageRUNNER ADVANCE C350 series Service Manual page 522

■ Fixing wrinkle due to foreign matter attached to the Fixing Inlet
Guide
[Location]
Fixing Inlet Guide
[Cause]
When duplex printing of solid image is continued, toner dust or paper lint may be adhered to
the rib surface or the leading edge of Fixing Inlet Guide together with the wax inside toner
and be solidified.
This causes the paper leading edge to be caught by foreign matter when it enters the Fixing
Inlet Guide, disrupting the paper entry balance and causing the possibility of wrinkle in the
area from the leading edge to the trailing edge of paper.
[Condition]
When duplex copying or duplex printing of solid image is continued
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Troubleshooting > Troubleshooting Items > Image Failure > Fixing wrinkle due to foreign matter attached to the Fixing Inlet Guide
F-6-8
6 Troubleshooting > Troubleshooting Items > Image Failure > Fixing wrinkle due to foreign matter attached to the Fixing Inlet Guide
[Field Remedy]
Following shows remedies in the order of priority:
1. Clean the Fixing Inlet Guide with lint-free paper moistened with alcohol.
• Preparation
1-1 Remove the Fixing Assembly (Refer to page 4-139).
• Procedure
CAUTION:
Be sure to start removing the Fixing Assembly after it is cooled down enough. The
Fixing Assembly right after printing may cause burn injury.
1-2 Clean the Fixing Inlet Guide [A] with lint-free paper [1] moistened with alcohol.
CAUTION:
Do not damage the Fixing Film [1] when cleaning.
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[1]
F-6-9
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