Canon imageRUNNER ADVANCE C350 series Service Manual page 188

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Technical Explanation > MEAP > MEAP Application Management > Starting, Stopping, or Uninstalling the MEAP Application
4) Check to see that the status of the MEAP application in question is either [Started] or
[Stopped].
● If the MEAP application cannot be started
If the conditions to start the MEAP application are not satisfied, the MEAP application cannot
be started.
If the MEAP application cannot be started, check the following items.
Is a valid license installed?
If the license has expired, you cannot start the application. If the license has already expired,
obtain a new license and then update the license. ( See "Managing the License File" in this
manual.)
Are the necessary resources available?
If the resources such as memory capacity or number of threads are not sufficient, the
application also cannot be started.
Delete any unnecessary data to secure sufficient resources.
If the application still cannot be started after checking the foregoing conditions, contact the
support department of the sales company.
2 Technical Explanation > MEAP > MEAP Application Management > Starting, Stopping, or Uninstalling the MEAP Application
● Procedure to uninstall the MEAP application
Before uninstalling the MEAP application, check that the following conditions are met.
• The MEAP application has stopped.
• The license has been disabled or deleted. (The status is "Not Installed".)
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For information on the procedure to stop the MEAP application, see the previous section
"Procedure to start and stop a MEAP application".
For information on the procedure to delete the license file, see the following section
"Managing the License File".
Note:
When a user tries to uninstall an application before deleting the license, the following
message is shown.
If the license file of the selected application cannot be deleted, the [Uninstall] is
grayed out and therefore the application cannot be uninstalled.
CAUTION:
If the application you are uninstalling is associated with another application, a message
will appear to indicate that the package exported by the application will no loner be
available. Uninstalling such an application may also disable its associated applications.
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