The Data Output Of The Service Data Print; How To Move Service Print Files To A Usb Memory Device; Service Prints And Data File Names That Support File Output - Canon imageRUNNER ADVANCE C350 series Service Manual

The data output of the service data print

■ Overview
• Data output of service print such as P-PRINT is supported.
• Service mode level 1 > COPIER > FUNCTION > MISC-P > RPT-FILE > [OK].
The created data file is saved in the HDD of the machine.
• The created (saved) data is deleted when it is moved to the SST or a USB memory device.
• Even if the machine has stopped operation due to a no-paper error, data can be moved to
the SST or the USB memory device as long as the machine can enter download mode.
NOTE:
• While an error is occurring, data of service print cannot be create.
• When connecting a USB device that operates on an external power supply, the machine
needs to be started with the USB device ON. A USB device connected after starting the
machine cannot be recognized.

■ Service Prints and Data File Names That Support File Output

Service Mode
P-PRINT Output of service mode setting value
HIST-PRT Output of jam and error history
USER-PRT Output of UI menu list
D-PRINT Output of service mode (DISPLAY)
ENV-PRT Inside temp/hmdy & fix roller temp log
PJH-P-1 Detail info of print job history:100 job
PJH-P-2 Detail info of print job history:all job
KEY-HIST Not used
USBH-PRT Output of USB device information report
TNRB Output of Toner Container ID report
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Service Mode > Overview > The data output of the service data print > How to Move Service Print Files to a USB Memory Device
Content
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8 Service Mode > Overview > The data output of the service data print > How to Move Service Print Files to a USB Memory Device

■ How to Move Service Print Files to a USB Memory Device

● Preparation
• PC with SST running,
or
• USB memory device
FAT32 format file system, with no password locks. To display the USB menu, the firmware
of the corresponding model needs to have been registered.
● Overall flow
1. Selecting RPT-FILE
Select service mode > Copier > Function > MISC-P > RPT-FILE; and then press OK.
2. Generating report file
3. Using SST or USB memory device to collect the report file
Transfer the report data which was collected from the machine to the USB memory device.
● operation
1. Select service mode (Level 1) > Copier > Function > MISC-P > RPT-FILE; and then press
"OK".
PJH-P-2
USBH-PRT
RPT-FILE
RPT2USB
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