Canon imageRUNNER ADVANCE C350 series Service Manual page 731

Error Detail
Location Item
code Code
Remedy [Related parts]
- HDD (Unit of replacement: HARD DISK DRIVE)
- Main Controller PCB (UN81) (Unit of replacement: MAIN
CONTROLLER PCB ASSEMBLY)
[Remedy] Perform the following in the order while checking
whether the error is cleared.
1. Turn OFF and then ON the main power, and check whether
the error is cleared.
[Caution] By executing "COPIER> FUNCTION> CLEAR>
FXTX-CLR", job logs in "Status Monitor/Cancel> Send> Log>
Fax Transmission Completion Log" are cleared.
2. After deleting the system software using USB memory,
reinstall it using SST or a USB memory.
3. After replacing the HDD, execute [4] Clear/Format> [1] Disk
Format (HDD format) using SST or a USB memory.
4. Replace the Main Controller PCB.
E674 0200 07 Title HDD access error
Detection An error occurred when accessing the HDD.
description
Remedy [Related parts]
- HDD (Unit of replacement: HARD DISK DRIVE)
- Main Controller PCB (UN81) (Unit of replacement: MAIN
CONTROLLER PCB ASSEMBLY)
[Remedy] Perform the following in the order while checking
whether the error is cleared.
1. Turn OFF and then ON the main power, and check whether
the error is cleared.
[Caution] By executing "COPIER> FUNCTION> CLEAR>
FXTX-CLR", job logs in "Status Monitor/Cancel> Send> Log>
Fax Transmission Completion Log" are cleared.
2. After deleting the system software using USB memory,
reinstall it using SST or a USB memory.
3. After replacing the HDD, execute [4] Clear/Format> [1] Disk
Format (HDD format) using SST or a USB memory.
4. Replace the Main Controller PCB.
E713 0000 05 Title Communication error
Detection The operation was not completed although retry of the
description communication between the host machine (Dcon) and the
Finisher was performed for 3 consecutive times.
Remedy [Remedy] Perform the following in the order while checking
whether the error is cleared.
1. Check that the connector (CN1/P3/J3) of the Interface
Harness is not disconnected.
2. Replace the Finisher Controller PCB.
3. Replace the Interface Harness.
7
Error•Jam•Alarm > Error Code > Error Code Details
Description
7 Error•Jam•Alarm > Error Code > Error Code Details
Error Detail
Location Item
code Code
E719 0001 00 Title Coin vendor error
Detection The coin vendor which was connected before turning OFF the
description main power was not connected at power-on.
Remedy [Related parts] Cable between the charging management
equipment and the host machine
[Remedy] Perform the following in the order while checking
whether the error is cleared.
1. Disconnect and then connect the connector to check that
there is no bent pin and cable disconnection.
2. Visually check that the harness is not caught or open circuit.
3. If there is any error, replace the corresponding harness/cable.
[Reference] When operating the machine without the charging
management equipment, execute "COPIER> FUNCTION>
CLEAR> ERR". (It is designed to generate an error to prevent
the misuse by removing the charging management equipment.)
E719 0002 00 Title Coin vendor error
Detection IPC error while the coin vendor is running.
description - Open circuit of the IPC Communication Cable, or IPC
communication could not be recovered.
- Open circuit of the pickup/delivery signal cable was detected.
- Invalid connection was detected.
Remedy [Related parts] Cable between the charging management
equipment and the host machine
[Remedy] Perform the following in the order while checking
whether the error is cleared.
1. Disconnect and then connect the connector to check that
there is no bent pin and cable disconnection.
2. Visually check that the harness is not caught or open circuit.
3. If there is any error, replace the corresponding harness/cable.
[Reference] When operating the machine without the charging
management equipment, execute "COPIER> FUNCTION>
CLEAR> ERR". (It is designed to generate an error to prevent
the misuse by removing the charging management equipment.)
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Description
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