Canon imageRUNNER ADVANCE C350 series Service Manual page 718

Error Detail
Location Item
code Code
E614 0201 00 Title Flash PCB error
Detection Error in system area (Initialization failed at startup, or I/O error
description at startup)
When this error occurs, the system has not been started
normally. Therefore, it may not be recorded in the error log.
Remedy [Related parts]
- Flash PCB (UN96)
- Main Controller PCB (UN81) (Unit of replacement: MAIN
CONTROLLER PCB ASSEMBLY)
[Points to note at work] Reinstall the necessary application
software and restore the backup data once the error is cleared.
[Remedy] Perform the following in the order while checking
whether the error is cleared.
1. After turning OFF the main power, remove and then install
the Flash PCB to check that it is installed properly.
2. Turn ON the main power, and check whether the error is
cleared.
3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0",
and execute "HD-CHECK". Then, turn OFF and then ON the
main power.
4. Obtain the necessary backup data by referring to the backup
data list.
5. Enter safe mode using (2+8) startup, and execute [4] Clear/
Format> [2] Flash Format (Flash format) using a USB memory.
6. After replacing the Flash PCB, reinstall the system software
using SST or a USB memory.
7. Replace the Main Controller PCB.
[Reference] For backup and restoration, refer to the Service
Manual "Adjustment> Main Controller System" and "Appendix>
Backup Data List".
7
Error•Jam•Alarm > Error Code > Error Code Details
Description
7 Error•Jam•Alarm > Error Code > Error Code Details
Error Detail
Location Item
code Code
E614 0211 00 Title Flash PCB error
Detection Error in system area (file could not be written in the Flash PCB
description after startup, or I/O error after startup)
Remedy [Related parts]
- Flash PCB (UN96)
- Main Controller PCB (UN81) (Unit of replacement: MAIN
CONTROLLER PCB ASSEMBLY)
[Points to note at work] Reinstall the necessary application
software and restore the backup data once the error is cleared.
[Remedy] Perform the following in the order while checking
whether the error is cleared.
1. After turning OFF the main power, remove and then install
the Flash PCB to check that it is installed properly.
2. Turn ON the main power, and check whether the error is
cleared.
3. Select COPIER> FUNCTION> SYSTEM> CHK-TYPE> "0",
and execute "HD-CHECK". Then, turn OFF and then ON the
main power.
4. Obtain the necessary backup data by referring to the backup
data list.
5. Enter safe mode using (2+8) startup, and execute [4] Clear/
Format> [2] Flash Format (Flash format) using a USB memory.
6. After replacing the Flash PCB, reinstall the system software
using SST or a USB memory.
7. Replace the Main Controller PCB.
[Reference] For backup and restoration, refer to the Service
Manual "Adjustment> Main Controller System" and "Appendix>
Backup Data List".
7-104
Description
7-104