Canon imageRUNNER ADVANCE C350 series Service Manual page 589

● List of Error Codes Related to Local CDS
A list of error codes related to Local CDS is shown below.
Error Code
81--F003 Firmware information not registered.
Firmware information corresponding to the target device serial number does not exist.
81--F007 Invalid firmware version.
The firmware version at the time of registration of the distribution schedule differs from the current firmware version.
81--F008 Invalid firmware information. Firmware information to be distributed does not exist.
81--F009 Forcible termination. Distribution information is forcibly terminated from the server UI.
81--F00F Invalid distribution status. Distribution status of the server is in a condition where a requested method from the client cannot be accepted.
81--F010 Invalid parameter. Requested parameter from the client is not correct.
81--F011 Version information not registered. Version information corresponding to the specified serial number has not been registered.
81--F012 Distribution time-out. Distribution has not been completed even after a certain period of time from the start of the distribution.
81--F013 Unable to judge the necessity of distribution
Version information from a device has not been registered in the local CDS.
Since the local CDS does not know the version information of the device, it cannot respond to the distribution request from updater. As a result of that, an error
occurred when the request has been made.
81--FFFE DB error. General error to access DB.
81--FFFF DB error. Internal error other than error to access DB (file I/O, etc.).
8X--1204 L-CDS update process for a model that does not support L-CDS
● Error Codes When Using the UGW-linked Function
Codes displayed as eRDS errors when the UGW-linked function is used
Error Code Description
An unexpected error occurred in the device.
8--X0000
A time-out error occurred due to no response from Updater within
8--X0002
the specified time (3 seconds).
Processing in the device (event processing) failed. Restart the
8--X0101
device, and perform the operation again.
Queue could not be sent due to failure of processing in the device
8--X0303
(event processing).
An error occurred in control of synchronization or interruption
8--X0304
processing between processes being handled in parallel.
Communication with Updater failed.
8--X0706
8--X0707
8--X0708
At the time of firmware update, the Tracking ID ordered by UGW
8--X0709
and the one to which the Updater responded did not match.
6
Troubleshooting > Version Upgrade > Version Upgrade via CDS > Error Code List
Description
Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be reinstalled (upgraded).
Obtain the sublog, and contact the support department of the sales company.
Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be reinstalled (upgraded).
Restart the device, and perform the operation again.
When this problem recurs, the firmware of the device needs to be reinstalled (upgraded).
Wait for a while, and perform a communication test again.
Restart the device, and perform the operation again after checking that Updater has been started.
When this problem recurs, obtain the sublog, and contact the support department of the sales company.
Obtain the sublog, and contact the support department of the sales company.
6 Troubleshooting > Version Upgrade > Version Upgrade via CDS > Error Code List
Contact the support department of
the sales company.
Remedy
6-78
Remedy
T-6-24
T-6-25
6-78