Canon imageRUNNER ADVANCE C350 series Service Manual page 223

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Technical Explanation > MEAP > Maintenance > Formatting and Replacing the HDD
● HDD replacement procedure
Outline
The procedure for replacing the HDD differs according to whether the HDD functions normally
or not.
If the MEAP application area cannot be backed up
If the HDD does not function correctly due to failure or for other reason, the MEAP application
area cannot be backed up. It is therefore necessary to reinstall the application after replacing
the HDD. The procedure is shown below.
1) Preparation for replacement
Copy a set of license files for reinstalling the MEAP application (special licenses and
reusable licenses) to a laptop for service operation.
Register a set of system files of a target product to SST. Or, prepare USB thumb drive of
the System file transfer settlement.
2) Replacing the drive
Prepare the necessary service parts of the HDD, and replace the drive.
3) Formatting HDD
Format the HDD referring to Procedure to format the hard disk.
4) Reinstalling the MEAP application
When the device has started normally, obtain the jar files of the MEAP applications from the
user, and install them using the license files for reinstallation.
Installation method is the same as normal installation.
5) Importing user information
As necessary, make login service selections and import user information.
Note:
When you replace the HDD without uninstalling MEAP applications, make sure to
reinstall the previously installed applications. Unless reinstalling them, MEAP counter
will not be released and the message "The number of applications that can be installed
has exceeded the limit. Try to install this application after uninstalling other applications."
is displayed so that the installation of new applications may not be accepted. If you
want to install new applications in this case, once reinstall the applications installed
before formatting and uninstall unnecessary applications.
2 Technical Explanation > MEAP > Maintenance > Formatting and Replacing the HDD
● If the MEAP application area can be backed up
If the MEAP application area can be backed up, it can be recovered after replacing the HDD,
so it is not necessary to prepare the special licenses for reinstallation.
1) Preparation for replacement
Back up the MEAP application area of the device according to the procedure for backing up
the MEAP application area using SST.
2) Replacing the drive
Prepare the necessary service parts of the HDD, and replace the drive.
3) Formatting HDD
Format the HDD referring to Procedure to format the hard disk.
4) Restorering the backup file
Restore the backup data referring to the Procedures to Restore Backup Data.
5) Importing user information
As necessary, make login service selections and import user information.
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