Canon imageRUNNER ADVANCE C350 series Service Manual page 676

Error Detail
Location Item
code Code
E197 0000 05 Title Communication error
Detection Although access to KONA1 (ASIC) in the DC Controller PCB
description from the DC Controller PCB (CPU) was performed, the NACK
(a negative reply sent by the reception side to the sending side)
was received for 3 times.
Remedy [Remedy] Replace the DC Controller PCB (UN04). (Unit of
replacement: DC CONTROLLER PCB ASSEMBLY)
[Reference] Before replacing the DC Controller PCB, back up
the service mode data (approx. 2 min) and restore the backup
data after the replacement so the data may be able to be
protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM>
DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM>
DSRAMRES
E197 0F00 05 Title Communication error
Detection Although access to KONA1 (ASIC) in the DC Controller PCB
description from the DC Controller PCB (CPU) was performed, no response
was received and timeout occurred.
Remedy [Remedy] Replace the DC Controller PCB (UN04). (Unit of
replacement: DC CONTROLLER PCB ASSEMBLY)
[Reference] Before replacing the DC Controller PCB, back up
the service mode data (approx. 2 min) and restore the backup
data after the replacement so the data may be able to be
protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM>
DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM>
DSRAMRES
E197 1000 05 Title Communication error
Detection Although access to KONA2 (ASIC) in the DC Controller PCB
description from the DC Controller PCB (CPU) was performed, the NACK
(a negative reply sent by the reception side to the sending side)
was received for 3 times.
Remedy [Remedy] Replace the DC Controller PCB (UN04). (Unit of
replacement: DC CONTROLLER PCB ASSEMBLY)
[Reference] Before replacing the DC Controller PCB, back up
the service mode data (approx. 2 min) and restore the backup
data after the replacement so the data may be able to be
protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM>
DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM>
DSRAMRES
7
Error•Jam•Alarm > Error Code > Error Code Details
Description
7 Error•Jam•Alarm > Error Code > Error Code Details
Error Detail
Location Item
code Code
E197 1F00 05 Title Communication error
Detection Although access to KONA2 (ASIC) in the DC Controller PCB
description from the DC Controller PCB (CPU) was performed, no response
was received and timeout occurred.
Remedy [Remedy] Replace the DC Controller PCB (UN04). (Unit of
replacement: DC CONTROLLER PCB ASSEMBLY)
[Reference] Before replacing the DC Controller PCB, back up
the service mode data (approx. 2 min) and restore the backup
data after the replacement so the data may be able to be
protected.
- Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM>
DSRAMBUP
- Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM>
DSRAMRES
7-62
Description
7-62