Limitations And Cautions - Canon imageRUNNER ADVANCE C350 series Service Manual

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Technical Explanation > Updater > Limitations and Cautions > Cautions

Limitations and Cautions

■ Limitations
Changing Date/Time on Device
When a user changes the date/time setting on the device (including change of the setting
according to daylight saving time), the firmware distribution may not be performed as
scheduled.
But there is not the problem if it is time adjustment of several minutes with NTP servers.
Change of Setting from Service mode
Any settings from Service mode will be enabled after restarting the device.
■ Cautions
Concurrent use of Updater functions
Multiple users cannot use Updater functions on a device concurrently by using it together with
Remote UI.
Coexistence of Remote UI and other tools
Users logged in SMS (Service Management Service) are unable to use Update functions
from Remote UI.
Using Updater function from Remote UI
Upon the following operations done, Updater functions are suspended from Remote UI for
certain duration.
• When a user exits Web browser without clicking [Portal] or [Log Out] button in the setting of
Remote Login Service via SMS
• When a user exits Web browser without clicking [Portal] button in the setting of not to use
Remote Login Service via SMS.
• When a user exits Web browser without clicking [Log out from SMS] or [To Remote UI]
button.
2 Technical Explanation > Updater > Limitations and Cautions > Cautions
Wait for EOJ (end of job) Function
Firmware update will be triggered only after the following jobs are completed.
This is the Updater-specific specification.
Job/Function Receiving Printing
type
COPY - Wait for EOJ
PRINT Wait for EOJ Wait for EOJ
(end of job) Wait for EOJ
FAX Wait for EOJ Wait for EOJ
I-FAX Receipt Cancel Wait for EOJ
processing to
trigger update *
Report Print - Wait for EOJ
SEND - -
*The data are guaranteed even if cut off in the middle of a job.It becomes the recovery object
after the device reboot and carry out send / reception again.
Even during transfer, Pull SCAN job processing is cancelled soon after scanning is
completed.
Firmware update is cancelled if the jobs are not completed within 10 minutes. If this occurs,
the error code, 8x001106, will be returned (different numbers will be shown for x depending
on the execution modes).
Firmware update is executed if the jobs stated above are not in the queue.
Follow the shutdown sequence to reboot the device after the firmware is updated.
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Queued print Sending Queued send
jobs jobs
Wait for EOJ - -
- -
Wait for EOJ Wait for EOJ Wait for EOJ
Wait for EOJ Wait for EOJ Wait for EOJ
Wait for EOJ - -
- Cancel Cancel
processing to processing to
trigger update * trigger update *
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