Canon imageRUNNER ADVANCE C350 series Service Manual page 767

Location Alarm Description
Code Code
30 0024 Tried to apply abnormally
great primary transfer
voltage at primary transfer
ATVC control for black.
30 0025 Tried to apply abnormally
great primary transfer
voltage at primary transfer
ATVC control for yellow.
30 0026 Tried to apply abnormally
great primary transfer
voltage at primary transfer
ATVC control for magenta.
30 0027 Tried to apply abnormally
great primary transfer
voltage at primary transfer
ATVC control for cyan.
30 0028 Tried to apply abnormally
great primary transfer
voltage at primary transfer
ATVC control for black.
30 0031 Error in secondary transfer
ATVC (above the upper
limit)
30 0032 Error in secondary transfer
ATVC (below the lower
limit)
30 0121 Current values at 2 points
were not changed with
primary transfer ATVC
control for yellow.
30 0122 Current values at 2 points
were not changed with
primary transfer ATVC
control for magenta.
7
Error•Jam•Alarm > Alarm Code > Alarm Code
Details
Error in the Primary Transfer High Voltage PCB, Error
in the Primary Transfer Roller (ITB Unit)
1. Check failure of the harness between the Primary
Transfer High Voltage PCB and the DC Controller
PCB (open circuit, trapped cable, connector
disconnection).
-> Replace the harness if it is faulty
2. Check connection failure between the Primary
Transfer High Voltage PCB and the Primary Transfer
Roller (Check that the connection is free from open
circuit or GND contact)
3. Replace the Primary Transfer High Voltage PCB
4. Replace the ITB Unit
5. Replace the DC Controller PCB
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7 Error•Jam•Alarm > Alarm Code > Alarm Code
Location Alarm Description
Code Code
30 0123 Current values at 2 points
were not changed with
primary transfer ATVC
control for cyan.
30 0124 Current values at 2 points
were not changed with
primary transfer ATVC
control for black.
30 0131 Current values at 2 points
were not changed with
secondary transfer ATVC
control.
30 0137 The value of data for
correcting high voltage
output value was not within
the range.
31 0002 Power supply relay
durability alarm
31 0008 HDD failure prediction
alarm
31 0009 FLASH failure prediction
alarm
Details
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Movement: A message "The hard disk needs to be
replaced. (Call service rep.)" is displayed on the
Control Panel.
Cause: Error in the S.M.A.R.T. value of HDD It
indicates a physical error of the HDD, which is
expected to soon lead to a failure.
*: S.M.A.R.T. (Self-Monitoring Analysis and Reporting
Technology) = It is a self-diagnosis function built in
the HDD, and monitors the occurrence rate of reading
errors, reading/writing speed, total number of times of
motor start-up/stop, total length of power-on time, etc.
Continuously using the machine without taking any
measures may lead to E602.
Measures: Back up the data stored in the HDD, and
restore the data after replacing the HDD.
Cause: Error in the S.M.A.R.T. value of FLASH
memory It indicates a physical error of the FLASH
memory, which is expected to soon lead to a failure.
*: S.M.A.R.T. (Self-Monitoring Analysis and Reporting
Technology) = It is a self-diagnosis function built in the
FLASH memory, and monitors the occurrence rate of
reading errors, reading/writing speed, total number of
times of motor start-up/stop, total length of power-on
time, etc.
Continuously using the machine without taking any
measures may lead to E614.
Measures: Back up the data stored in the FLASH
memory, and restore the data after replacing the
FLASH memory.
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