Periodically Replaced Parts; Consumable Parts - Canon imageRUNNER ADVANCE C350 series Service Manual

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Technical Explanation > Main Controller > Service Tasks > Actions at Parts Replacement
● Actions against Troubles - Overview
Servicing User data Recovery
HDD replacement cleared Replace HDDs
Encryption board cleared Install HDD encryption
replacement Kit
Main controller cleared Clear the key for HDD
replacement data encryption kit
Main controller clear cleared After MN-CON clear
process is done
● Relevant Error Codes
E602 and detailed codes
Error Code Error title, description, remedy
E602-2000 Authentication error between the host machine and the Encryption Board
Description I/O error occurred in the file system after startup
Remedy Perform the following in the order while checking whether the error is
cleared.
1. Check that the HDD Encryption Board is installed properly by
removing and then installing it again.
2. Turn ON the main power, and check whether the error is cleared.
3. Execute the key clear using SST (to make an unformatted disk).
[CAUTION] E602-0001 will be indicated if activating the machine
with the unformatted disk. Therefore, be sure to format the HDD.
4. Enter download mode using (2+8) startup, and execute [4]: Clear/
Format > [1] Disk Format (HDD format) using SST or a USB
memory device.
5. Reinstall the necessary application software.
2 Technical Explanation > Main Controller > Service Tasks > Actions at Parts Replacement
Action
1) Format the HDD
1) Replace encryption board
2) Initialize Encryption Board
3) Format the HDD
1) Initialize the encryption board
2) Format the HDD
MN-CON clear does not clear
authentication information; no work
is required specifically for HDD
encryption kit
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Service Tasks

■ Periodically Replaced Parts

None.

■ Consumable Parts

None.
■ Periodical Servicing
None.
Perform as needed.
■ Actions at Parts Replacement
• Actions at HDD Replacement
• Actions at Main Controller PCB Replacement
• Actions at DC Controller PCB Replacement
• Actions at TPM PCB Replacement
• Actions at FLASH PCB Replacement
• Actions at Control Panel CPU PCB/LCD Panel Replacement
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