Section J: Contact Type Configuration - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Section J: Contact type configuration
In this section
Step 42. Understand the new contact types
Step 43. Log on to the Multimedia Administrator
Step 44. Start the configuration tool
Step 45. Review migrated mailboxes and rules
Step 46. Update the E-mail Manager service
Installation and Maintenance Guide
Upgrading from SWCP Release 4.0
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