Avaya DECT R4 Installation And Administration Manual page 697

Fault
The installation of the USB
port driver has been
successful, but you still
cannot connect to your
Elise3 through the USB
network.
An external battery is
connected but the Power
LED shows slow flashing
red light and in System
status (under System
Information in Troubleshoot
Mode) the "Charge external
supply" shows "off" even if
the external battery voltage
is shown in "External power
supply".
Troubleshooting in boot mode
You can access the applications through the Troubleshoot button in the web interface. (Boot
Mode GUI), At this time no applications are running and you can see logs and other information.
The log files provide additional information that may prove useful while troubleshooting.
When reporting an error to your supplier, always include the appropriate log file.
1. Enter Boot Mode, see
2. Click the Troubleshoot button.
3. Click "OK" in the Troubleshoot dialogue window.
Avaya DECT R4 - Installation and Maintenance Guide
Probable Cause
Elise3 does not charge the
external battery.
Starting in boot mode
Avaya In-Building Wireless Server (AIWS)
Action or Comment
Try the following command.
Open the Command Prompt
and type:
route DELETE 192.5.36.229
arp -d 192.5.36.229
The Elise3 module does not
charge the external battery
if the battery voltage is
below 8.0 V or if the internal
power supply voltage is less
than 13.8 V.
on page 565.
697
02/2016