Avaya DECT R4 Installation And Administration Manual
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. Accessories
  5. DECT R4
  6. Installation and administration manual

Avaya DECT R4 Installation And Administration Manual

Hide thumbs Also See for DECT R4:
1
2
3
4
Table Of Contents
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
397
398
399
400
401
402
403
404
405
406
407
408
409
410
411
412
413
414
415
416
417
418
419
420
421
422
423
424
425
426
427
428
429
430
431
432
433
434
435
436
437
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
459
460
461
462
463
464
465
466
467
468
469
470
471
472
473
474
475
476
477
478
479
480
481
482
483
484
485
486
487
488
489
490
491
492
493
494
495
496
497
498
499
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
530
531
532
533
534
535
536
537
538
539
540
541
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
565
566
567
568
569
570
571
572
573
574
575
576
577
578
579
580
581
582
583
584
585
586
587
588
589
590
591
592
593
594
595
596
597
598
599
600
601
602
603
604
605
606
607
608
609
610
611
612
613
614
615
616
617
618
619
620
621
622
623
624
625
626
627
628
629
630
631
632
633
634
635
636
637
638
639
640
641
642
643
644
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
666
667
668
669
670
671
672
673
674
675
676
677
678
679
680
681
682
683
684
685
686
687
688
689
690
691
692
693
694
695
696
697
698
699
700
701
702
703
704
705
706
707
708
709
710
711
712
713
714
715
716
717
718
719
720
721
722
723
724
725
726
Table of Contents

Advertisement

Quick Links

See also: Installation Manual
Avaya DECT R4
Installation and Administration Manual
Software version 7.2.x
21-603363
Issue 8

Advertisement

Table of Contents
loading

Related Manuals for Avaya DECT R4

Summary of Contents for Avaya DECT R4

  • Page 1 Avaya DECT R4 Installation and Administration Manual Software version 7.2.x 21-603363 Issue 8...
  • Page 2 Avaya including the selection, arrangement and Hosted Service design of the content is owned either by Avaya or its licensors and is protected THE FOLLOWING APPLIES IF YOU PURCHASE A HOSTED SERVICE by copyright and other intellectual property laws including the sui generis rights SUBSCRIPTION FROM AVAYA OR AN AVAYA CHANNEL PARTNER (AS relating to the protection of databases.
  • Page 3 Avaya Support website: https://support.avaya.com PARTY TERMS AND REQUIRE A SERVICE PROVIDER TO BE such successor site as designated by Avaya), scroll to the bottom of the page, INDEPENDENTLY LICENSED DIRECTLY FROM THE THIRD PARTY and select Contact Avaya Support.

  • Page 5: Table Of Contents

    IP-DECT planning and deploying ......Avaya IP-DECT system components ......
  • Page 6 Configuration ........Avaya DECT R4 - Installation and Maintenance Guide...
  • Page 7 Summary ........Configuring Avaya DECT phones ..... 203 Introduction .
  • Page 8 Push button alarm ....... . . Avaya DECT R4 - Installation and Maintenance Guide...
  • Page 9 Introduction ........Avaya DECT R4 - Installation and Maintenance Guide...
  • Page 10 PDM usage ........Avaya DECT R4 - Installation and Maintenance Guide...
  • Page 11 Requirements ........Avaya DECT R4 - Installation and Maintenance Guide...
  • Page 12 File management........Importing/Exporting Numbers and Templates ....Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 13 Installing new software ......Avaya DECT R4 - Installation and Maintenance Guide...
  • Page 14 Mounting ........Avaya DECT R4 - Installation and Maintenance Guide...
  • Page 15 Connections ........Avaya DECT R4 - Installation and Maintenance Guide...
  • Page 16 Base Station RM637 (BS340) ......Avaya 3725 DECT Telephone ......
  • Page 17 Portable Device Manager (PDM) ......Avaya In-Building Wireless Server (AIWS) ..... .
  • Page 18 ........725 Avaya DECT R4 - Installation and Maintenance Guide...

  • Page 19: Avaya Ip-Dect System Description

    Avaya IP-DECT System Description Introduction Avaya IP-DECT is an IP-based cordless telephony and messaging system to connect to private telephone exchanges. The IP-DECT system supports the DECT standard which gives a full integration of messaging and voice functions. You can also integrate the DECT-system with external applications such as different alarm systems.

  • Page 20: System Overview

    Voice over IP System overview Avaya IP-DECT System is a wireless communication system that is cost efficient with modularity up to very large installations. Avaya IP-DECT system is a feature-rich distributed system that can be installed at local office or on-site and a wide variety of connection possibilities.

  • Page 21: Supported Standards

    G.723-53 • G.729-A/AB System functions Avaya IP-DECT system is designed to enable voice traffic, messaging, and alarms between cordless telephones within an enterprise LAN. For details see Function Description Document, Avaya IP-DECT System. Avaya DECT R4 - System Description 02/2016...

  • Page 22: Dect Functions

    The subscription method “With System AC”, used to allow anonymous registrations, will permanently allow subscription attempts. Therefore, for safety reasons, when the anonymous registration is finished change the Subscription Method to "Disable"or "With User AC". Avaya DECT R4 - System Description 02/2016...

  • Page 23: Lan/Wan

    Supported third-party functions IP-PBX are examples of third-party products required when setting up the DECT infrastructure. The Avaya developed products are designed to work in system provided by different vendors. Avaya DECT R4 - System Description 02/2016...

  • Page 24: Ip-Dect System

    Avaya IP-DECT System Description IP-DECT System The major parts of the Avaya IP-DECT system are the IP-DECT Base Station (IPBS) and IP-DECT Gateway (IPBL) consisting of the software components DECT Radio (interface) and DECT Master. There is only one DECT Master in a single site IP-DECT system. In a multiple site IP-DECT system, each site is connected with the PBX through an own DECT Master and an H.323...
  • Page 25 3, the lines that connect Communication Manager (IP-PBX), DECT Master, and DECT Radios indicate the logical connection between the software modules. Note: figure 3 shows the software components. An IPBS includes both the software Note: components DECT Master and DECT Radio. Avaya DECT R4 - System Description 02/2016...
  • Page 26 Note: An IPBS/IPBL includes both the software components DECT Master and DECT Note: Radio. External handover is only possible to do within each site, not between sites. Avaya DECT R4 - System Description 02/2016...
  • Page 27 For redundancy purposes, the Master can act in two ways: As Standby Master and Mirror. However, there are some limitations when using Standby Masters and in these cases using Mirror Masters can be a solution. Avaya DECT R4 - System Description 02/2016...
  • Page 28 The LDAP replication of users will be done automatically when needed and no configuration of this is necessary with the Mirror mode. Avaya DECT R4 - System Description 02/2016...
  • Page 29 Figure 6. An IP-DECT system with Mirror Masters. Messaging in Multiple Site Systems For messaging purposes, the IP-DECT system can be connected to one or several Avaya In-Building Wireless Server (AIWS2). To have messaging functionality for all handsets in a...

  • Page 30: Device Management

    102 min. 3725, 3745 approx. 25 min. approx. 189 min. The software downloads capacity is depending on call traffic in the following way: IPBS: 0-4 simultaneous downloads depending on call traffic, see below. Avaya DECT R4 - System Description 02/2016...

  • Page 31: Device Management In Multiple Site System

    See the handset’s Configuration Manual for more information about the settings. Synchronization Synchronization within the IP-DECT system is done by: Air synchronization (IPBS) ● Ring Synchronization (IPBL) ● Avaya DECT R4 - System Description 02/2016...
  • Page 32 Note: circles must overlap to ensure seamless handover between 2 base stations (The handset should receive the next base station with -62 dBm at the -68 dBm circle of the first base station). Avaya DECT R4 - System Description 02/2016...

  • Page 33: Ip-Dect System Management

    During installation, you must change the default password for all existing accounts according to the described installation process for each particular device. Software upgrade IPBS and IPBL support: Software download using the web interface. ● Avaya DECT R4 - System Description 02/2016...
  • Page 34 Avaya IP-DECT System Description Software upgrade using the web interface. ● Automatic firmware update from a web server or a TFTP server. ● Avaya DECT R4 - System Description 02/2016...

  • Page 35: Voip Signalling Protocols

    Shared trunk between the IP-PBX and the Master IPBS where all telephony signalling is ● going QSIG QSIG is a standardised signalling protocol, that is mainly used for signaling between ● traditional PBXs. This allows interoperability between communications platforms provided by different vendors. Avaya DECT R4 - System Description 02/2016...

  • Page 36: Ip-Dect Planning And Deploying

    Planning an IP-DECT system on page 43. Avaya IP-DECT system components The Avaya IP-DECT system is created using Avaya developed products, as well as third-party products. This section gives a brief description of the components needed. DECT cordless handsets The DECT Cordless Handsets are available in a number of versions. From handsets with basic functionality suitable in office environments to handsets suitable in environments with needs like supervision, alarm functions and EX-classification.
  • Page 37 The synchronization will take a while if the Contacts in the original handset contains a large number of contacts. Avaya DECT R4 - System Description 02/2016...

  • Page 38: Ipbs

    IP-DECT system: • BS330-9131 (EU) with Internal antenna • BS330-9134 (US) with Internal antenna • BS340-9131 with External antenna • DB1-C3 (EU and US) with Internal antenna • DB1-C4 (EU) with External antenna Avaya DECT R4 - System Description 02/2016...

  • Page 39: Ip-Pbx

    Avaya In-Building Wireless Server (AIWS or AIWS2) Avaya In-Building Wireless Server (AIWS) offers wireless services in IP-DECT such as SMS from cordless telephone to a cordless telephone, sending text messages from a web browser and access to a central phonebook.

  • Page 40: System Capacity

    NTP support (master and radio) ● AIWS configuration that is fully web based ● Push to talk (PTT) ● System capacity Max No. of Devices in an Avaya IP-DECT System Cordless telephones 2000 IP-DECt Gateways (IPBLs) IP-DECT Base Stations 1000 (IPBSs):...

  • Page 41: Messaging Capacity

    Time in seconds until all handsets until all handsets are paged: are paged: 20 characters ~ 14 ~ 11 ~ 43 ~ 32 120 characters ~ 17 ~ 13 ~ 56 ~ 39 Avaya DECT R4 - System Description 02/2016...
  • Page 42 Time in seconds Time in seconds until all handsets until all handsets are paged: are paged: 20 characters ~ 14 ~ 43 ~ 23 120 characters ~ 17 ~ 56 ~ 27 Avaya DECT R4 - System Description 02/2016...

  • Page 43: Planning An Ip-Dect System

    You can integrate the DECT system with external applications such as different alarm systems, networks, and email to obtain the following features: Messages to cordless telephones ● Alarm from cordless telephones ● Message acknowledgment ● Absent handling ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 44: Wired Lan And Backbone Requirements

    Small sites usually have a homogeneous layout, and therefore you can easily predict and plan the field pattern of the base station. The larger sites are more Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 45 4. Make a base station plan, see Making a base station plan on page 60. 5. Measure and confirm that speech and air sync coverage is as expected using the site survey tool. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 46: Client Requirements

    This section describes how the architecture of the building can affect the base station coverage. Central areas giving access to stairs and lifts might require extra base stations due to ● heavier constructions. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 47: Building Elements

    Radio signals cannot enter X-ray rooms in hospitals that are protected by lead walls and computer rooms in buildings that are protected against unwanted interference such as banks. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 48 15-20 metres providing coverage for the floors below and above. AIn some cases, you can use an open stairwell or an atrium to provide coverage to two floors at the same time. See Base station covering two floors on page 49. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 49 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 50 A well-positioned base station that is 20 to 30 metres at most from the room where coverage is required provides sufficient coverage for the maintenance rooms on the top floor or the basement. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 51: Metal Halls

    Radio signals can travel by various paths to reach the user, either directly but through reflections. This feature is called Time delay spread. For a graphic representation of Time delay spread, see the following figure: Figure 11: Time delay spread Reflecting wall Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 52 The rules depend on the dimensions of the hall and the type of antenna in use. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 53: Determining The Average Cell Size

    Measure the horizontal cell size on the middle floor. See (1) in figure 12. To determine the cell size: 1. Install the site survey base station in the middle of the ‘typical area’. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 54 Depending on the size of the building and the type of construction, perform one or two more random checks in typical areas to verify the first measurement. Calculate the average of the values you obtain to determine the typical cell size. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 55: Traffic Capacity Of The System

    31.0 29.0 27.3 24.5 38.4 36.1 34.2 30.9 45.9 43.3 41.2 37.5 53.4 50.6 48.3 44.2 The table below shows what erlang values practically mean in call-minutes for a cordless phone. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 56: Traffic Capacity Of The Base Stations

    You must add a base station in this area to provide adequate capacity for calls by other personnel. Also factor in the fluctuation in traffic generated in specific areas during specific time of the day, for example, a canteen during lunch time. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 57: Trunk Capacities

    The number of signaling and trunk groups strongly depends on the system architecture of the IP-DECT system. For example, the number of users, number of locations, and redundancy requirements. For more information, see Configuring trunks on page 156. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 58: Location Of The Base Stations

    Plan how you will power the base stations. For information about the various ways of providing power and power supply requirements, see Installing and operating the IPBS and IPBL page 63. Antennas Different types of antennas have different functions. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 59: Base Station Planning Tips

    Base station planning tips For information about base station planning, see Client requirements on page 46 and Location of the base stations on page 58. Some important guidelines for base station planning: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 60: Making A Base Station Plan

    Making a base station plan Determine the average cell size before you make a base station plan. See Determining the average cell size on page 53. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 61: Finalizing The Plan

    After you verify all base station positions on the map, discuss the need for extra base stations with the client to address local traffic requirements in high-volume areas. Integrate the extra base stations with the plan. This base station plan is now final and fully tested. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 62 Planning an IP-DECT system Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 63: Installing And Operating The Ipbs And Ipbl

    The chapter is intended as a guide for installation, troubleshooting and maintenance purposes and is relevant for the following personnel: System administrator ● Service technician ● For information on the IP-DECT system, see Avaya IP-DECT System Description on page 19. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 64: Description

    The following versions of the IPBS are available: IPBS1 ● IPBS1 with internal antenna ● IPBS1 with external antennas ● IPBS2 ● IPBS2 with internal antenna ● IPBS2 with external antennas ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 65 A patch cable (approx. 1 m) ● A mounting bracket ● Two screws with wall plugs ● Power distribution To provide power to IPBS1, use the following: Power over Ethernet, IEEE 802.3af ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 66 Air synchronization inadequate and no traffic Slow flashing amber Air synchronization inadequate and fully occupied with traffic Steady amber Air synchronization inadequate and traffic Flashing red No air synchronization - searching for air sync candidates Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 67: Ac-Adapter

    Installing the base station on page 80. AC-adapter The AC-adapter is used to power a base station locally. Note: The maximum length of cable from adapter must not exceed 10 meters. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 68 IPBS2 with external antenna: IPBS2-C4A/1A ● IPBS2 with internal antenna This description also applies to the IPBS2 with internal antenna for IP Office. The following versions are available: IPBS2-C3A/1A, ● IPBS2-Z3A/1A ● ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 69 ● Two screws with wall plugs ● Power distribution The IPBS2 can be powered using the following method: Power over ethernet IEEE802.3af. ● Note: Brazil is a POE only solution. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 70 IPBS2 operational and traffic on the IPBS2. Fully occupied for Fully occupied with speech traffic traffic. Software download Download of firmware in progress. Mini firmware The IPBS2 is in mini firmware mode. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 71 For all other information see IPBS2 with internal antenna on page 68. Figure 16: IPBS2 with MCX connectors for external antennas. Back view while lying down MCX connectors Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 72: Safety Instructions

    Use only approved spare parts and accessories. Non approved parts might not work and ● might cause damage or danger. Only approved power supplies according to valid editions of EN/IEC/CSA/UL/AU/NZS ● 60950 when the IPBS/RFPs are powered by local power supplies. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 73: Safety Symbols

    System boards are shipped in anti–static bags and (C)MOS devices and other sensitive parts in small shielded boxes. ESD handling In the interest of quality and reliability, observe the following rules when handling system parts: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 74: Safety Aspects

    Regulatory Compliance Statements - EU/EFTA only Permission and Conformity We, Avaya GmbH & Co. KG, declare that the product line Avaya IP-DECT concurs with the basic requirements and other relevant provisions of EU Directive 1999/5/EU concerning radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

  • Page 75: Regulatory Compliance Statements (Usa And Canada Only)

    This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe B conforme á la norme NMB-003 du Canada. Modifications Any modifications not expressly approved by Avaya could void the user's authority to operate the equipment. Avaya DECT R4 - Installation and Maintenance Guide...

  • Page 76: Ip Security

    The signature may be signed by a trusted entity called a Certificate Authority (CA). See Certificate Authorities on page 77. The most common use of public key certificates is for TLS certificates. For example, https websites. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 77: Introduction To Ip Security In Ip-Dect

    Only the correct key can generate a valid signature. Introduction to IP Security in IP-DECT A secure system requires more planning than an unsecured system. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 78 VeriSign. To use a public CA for certificate approvals, you must connect the IP-DECT system to the Internet and obtain a fully qualified domain name. For more information see Certificate Signing Request (CSR) on page 137. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 79: Ip-Dect Administrative Functions

    133. Configuration - Secure RTP Secure RTP (SRTP) is used to encrypt the voice communication between the end user equipments. Note: SRTP is not supported when connected to IP Office. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 80: Installing The Base Station

    See Planning an IP-DECT system on page 43. Place the base station so that the base station does not face large metal objects such as large heating pipes. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 81 3. Position the mounting bracket with its flat side to the wall and fasten it with the two  3.5 mm screws that are included in the box. Figure 17: Fixing the mounting bracket to a wall Ceiling 65 mm (IPBS1) 100 mm (IPBS2) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 82 1. Fix the mounting bracket to a pole or beam using the metal band, see figure Figure 18: Fixing the mounting bracket to a pole or beam Tied wrongly Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 83 For safety reasons secure the base station cable to a convenient point at about 30 cm from the base station. If for some reason the base station drops, it is secured by the cable. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 84 Figure 20: Connector pinning of the LAN/PoE connector, power feed over the spare cable pairs RJ 45 Modular Jack Figure notes: Tx = Transmitter data pair Rx = Receiver data pair Pwr = Power pairs Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 85 SC = Serial Channel EPP = Express Power Pairs NC = Not Connected Important: If you are using local power supply, the EPP cable pair must NOT be connected. Important: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 86 Plug the AC adapter into a wall outlet. ● Mounting the Base Station 1. Hold the base station flat against the mounting bracket and move the base station downwards until the base station clicks, see figure Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 87: Turning On The Base Station

    1. Power over the Rx/Tx data pairs. 2. Power over the spare cable pairs. The IPBS supports both power feed methods. The IPBS is not affected by change of the polarity. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 88: Installing And Operating The Ip-Dect Gateway (Ipbl)

    IPBL. Note: Before getting started, read the Safety Instructions Leaflet enclosed with the Note: product. Figure 25: IP DECT Gateway Base Station Synchronization Reference IP DECT Gateway ring in ring out Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 89: Mounting The Ip-Dect Gateway (Ipbl)

    230 VAC, 60/50 Hz. The power supply feeds both the IPBL and the connected RFPs. Mounting the IP-DECT Gateway (IPBL) Mount the product in a standard 19” rack according to the following figure. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 90: Cable Instructions For The Ipbl

    2. Connect the cable to an RJ45 modular jack. Figure 27: Pin diagram for Sync IN cable connections RJ45 modular jack Tx = Transmitter data pair Rx = Reciever data pair Sign = Signalling Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 91 1. Cut the cable to the correct length. 2. Connect the cable to a RJ45 modular jack. Figure 29: Pin connections for the lan cable RJ45 modular jack NC = Not Connected 3. Lable the cable. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 92: Powering The Ipbl

    5. Monitor the total current consumption from the GUI. 6. Ensure that the current consumption does not exceed the following values: Max current consumption is 1,9/0,9 A when supplied with 110/230 VAC. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 93: Accessing The Ipbl

    It is also accessed by entering http://xxx.xxx.xxx.xxx. Note: NOTE: The IPBL name is always ipbl-xx-xx-xx whether you use LAN1 (MAC Note: xx-xx-xx-xx-xx) or LAN2 (MAC yy-yy-yy-yy-yy) is used. Change the default password through the GUI. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 94 C:\nbtstat -R C:\nbtstat -a ipbl-xx-xx-xx where xx-xx-xx represents the last six characters of the MAC address. The IP address is displayed in the highlighted white frame as in the following figure. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 95 Figure 30: MAC and IP address using nbstat command 4. Enter http://xxx.xxx.xxx.xxx (where xxx.xxx.xxx.xxx is the determined IP address) in the web browser to access the web interface of the Gateway. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 96: Configuration

    IP address determined in 7.2.1 Determine the IP Address on page 40. Access the GUI and change the default password as described in 7.2.2 Change the Default Password on page 42. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 97 IPBS/IPBL GUI. 5. After the first startup: On the IPBS: Select LAN > DHCP ● On the IPBL: Select LAN1 > DHCP ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 98 Replace xx-xx-xx with the last 6 hexadecimal digits of the MAC-address.In case of IPBL, enter "ipbl-xx-xx-xx". With IPBS2 use the command: C:\ nbstat -a ipbs2-xx-xx-xx The command window displays the IP address. See the white frame in figure Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 99 4. Enter a user name in the User Name text field. 5. Enter a password in the Password text field. Repeat the password in the second text field. 6. Click OK. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 100: Gui Web Access

    Ability to add, update, and remove ● users 1. Users must use the hyperlink related to their access level. You cannot use a login link that is not related to your access level. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 101 5. Click the show link. The browser displays the User Administration. See the following figure for a sample User Administration page. Figure 32: User Administration Page Sample The right side of the page displays two list sections: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 102 ● Note: Changing the password does not ensure that the setting is saved. To save the Note: settings, update the user name and password at the same time. 4. Click OK. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 103 When upgrading an IPBS software Edition 1, 2, or 3 to Edition 4 above, the existing system administrator accounts remain configured locally in the IPBS(s). Avaya recommends that you configure the system administrator accounts centrally by moving the accounts to the Kerberos server to prevent a potential security risk.
  • Page 104 User Administration Page Sample on page 101 for a sample page. 4. Click the new hyperlink. The browser opens a window. 5. Select the User Administrator radio box. The window layout transforms. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 105 4. In the User Administrators section, click on a hyperlink below the Long Name heading. The browser displays a details window. 5. Click on Delete. The User Administrator is deleted and the details window is closed. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 106: Simplified Gui

    1. Select General > Admin. 2. In the Administration Mode section, select the Show Advanced Options check box. 3. Click OK. 4. Refresh the web browser to make the hidden sub menus and tabs visible. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 107: Configuring The Master

    2. Change the default password. See Changing the default password on page 99. 3. Configure LDAP user name and password, mark the Write Access check box. See Configuring LDAP Server on page 145. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 108 128. 22. Reset the system so that the configuration changes take effect. See Reset on page 190. For more detailed information, see the corresponding subsection in Operation on page 115. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 109: Configuring The Standby Master

    169. 18. Reset in order to make the configuration changes take effect. See Reset on page 190. If you cannot access the Standby Master from a certain PC after the reset; Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 110: Configuring The Slave/Radio

    You can upload the same configuration to all slaves only if the DHCP is set to Note: client. 11. Determine the address. 12. Select Update > Config and browse to the previously saved configuration. Click OK. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 111: Multibase Station Master Configuration

    Roaming between the different locations is possible for all the handsets. Remember handover will not be possible between the two locations if you have overlapping coverage areas. Handover is only possible within the same IPBS Master. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 112: Adding Users

    You can find the PARK to subscribe the DECT handsets on the user page of the IPBS Master web interface. Use the PARK for the third-party devices to subscribe other DECT GAP/CAP devices. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 113 3. Click OK. 4. Perform an "over air subscription" using the system Authentication Code. The telephones’ IPEI/IPDI number appears in the Anonymous list. To view the list: Select Users > Anonymous. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 114 Mandatory, the phone number extension, need to be unique throughout the system. • Password Optional, is used for registration towards the gatekeeper. • IPEI / IPDI Mandatory, the unique identification number of the handset. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 115: Logout/Login For Users

    IPBS/IPBL. The following sections show screenshots from the IPBS. General This section describes the following configurations and settings. Change the user name and the password ● Name the equipment ● Configure automatic firmware update ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 116 2. Enter a user name in the User Name text field. 3. Enter a new password in the Password text field. Repeat the password in the second text field. 4. Click OK. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 117 103. Setting up the Kerberos Server Ensure that you set up the Kerberos server on the Master. To configure an IPBS/IPBL to act as a Kerberos server, do the following: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 118 Enter a password. Retype Password Confirm password. Role Administrator: Write access to all device ● parameter settings. Auditor: Read access to device parameter ● settings. Join Realm: Add devices to the realm. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 119 You must configure the location of the Kerberos server locally on each client. You must configure the server as a client also, so that the server can also join the realm. To configure each IPBS/IPBL as a client, do the following: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 120 127.0.0.1 (localhost) as the IP address. The values in the Port text field fill by default. 5. Click OK. To enable delegated authentication using the Kerberos server, each client must join the Kerberos realm of the server. To join the realm: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 121 After the script is executed and each Radio is restarted, the Kerberos client joins the Kerberos Server. You can see all joined Kerberos clients at the bottom of the Kerberos Server tab. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 122 2. Log in on the client using a server account. When prompted for the user name, enter the name of the realm in front of the user name, separated by a backslash in the following way: REALM\username. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 123 1. On the Windows Start menu, click Administrative Tools > Active Directory Domains and Trusts. 2. Right-click the domain name and select Properties. 3. Select the Trusts tab and click New Trust. The system displays the New Trust Wizard. Click Next. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 124 Use domain group: Specify a Windows group with ● Administrator or Auditor rights Administrator: All Windows domain users have ● administrator access rights Auditor: All Windows domain users have auditor ● access rights Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 125 2. Log in on the client using a Windows server account. When prompted for user name, enter the name of the Windows domain in front of the user name, separated by a backslash in the following way: DOMAIN\username. The domain name must be in capital letters. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 126 Installing and operating the IPBS and IPBL Configuring the secondary Kerberos server The Kerberos server is crucial when using Kerberos authentication. Therefore, Avaya recommends having a secondary Kerberos server in the IP-DECT system. The secondary server is used if the primary server is not working properly. Set up the secondary Kerberos server on the Standby Master.
  • Page 127 3. In the Interval (min) text field, enter the poll interval in minutes. 4. Click OK. The Current Update Serials section shows the values of variables that were set after the last associated command was run. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 128 - Example 1: Eastern Standard Time (EST) is 5 hours behind UTC (EST=UTC-5). You have to input the difference between your timezone and UTC. in this case, enter plus 5 (UTC=EST+5), but without the „+“ sign: "EST5“. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 129 The syslog entries are transferred to a Web server for further processing. Each individual syslog entry is transmitted as form data to the web server in HTTP GET format. Storing Syslog entries using a TCP Connection 1. Select General > Logging Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 130 2. If the HTTP server destination requires HTTPS, then select HTTPS in the Type drop-down list. 3. Enter the IP Address of the IPBS, where you want to have an overview of all faults, in the External HTTP Server Address field. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 131 IPBS/IPBL using this port. Http and https traffic, respectively, are disabled if their port values are set to zero (0). Therefore: To disable http traffic, set Port to 0. Avaya recommends that you disable http traffic in a ●...
  • Page 132 The agent and MIB reside on a network device, for example, router, access server, or switch. To enable the SNMP agent on the IPBS, define the relationship between the manager and the agent. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 133 If the field is empty, all networks can send SNMP requests. 9. Click OK. Certificates The Certificates tab is part of IP Security in IP-DECT. For more information on IP Security, see chapter IP security on page 76. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 134 Click the PEM hyperlink below the Download header to download the certificate in PEM format. Click the DER hyperlink below the Download header to download the certificate in DER format. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 135 If the device certificate is replaced or regenerated the user/administrator has to manually accept the new certificate. Self-signed certificates This section corresponds to option 2 in TLS Certificates. on page 78. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 136 Common Name Enter the domain name or IP address for the ● device. This is the same value as entered in the web browser when accessing the device. 5. Click OK. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 137 Enter the validity in years. This field is a ● read-only information field indicating a default validity of 1 year. The time length of the validity is defined by the CA. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 138: Provisioning

    IP-PBX to the IPBS/IPBL. Note: Local users created in the IPBS/IPBL will be deleted when provisioning is Note: enabled if no corresponding user exists in the IP-PBX. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 139 If the certificate expires, the ongoing connection is maintained but it will not be possible to start a new connection until the certificate is renewed. To add a certificate to the trust list do the following: Select General > Certificates. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 140: Lan

    Acts as a DHCP client on start up. If you reset he IPBS/IPBL by pressing the reset button, it will get the IP address 192.168.0.1 and the netmask 255.255.255.0 for the LAN port. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 141: Setting A Static Ip Address

    You can configure the Slaves/Radios to obtain dynamic IP address allocation if the network has an DHCP server. 1. On the IPBS: Select LAN > DHCP. On the IPBL: Select LAN1 > DHCP. 2. Select Client in the Mode drop-down list. 3. Click OK. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 142 On each such change the IP stack is moved to the selected port without disruption of data traffic. Before RSTP can be enabled, you must fulfill the following preconditions: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 143 3. Click OK. The LAN2 port is for administration only and can be deactivated. However when using RSTP you cannot deactivate the LAN2 port as both ports are required for RSTP. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 144 4. Select the ports to be used for RTP traffic by entering the first port in the First UDP-RTP Port text field. 5. Enter the number of ports to use in the Number of Ports text field. 6. Click OK. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 145: Ldap

    1. Select LDAP > Server. 2. Add a user, for example ldap-user, in the User field. 3. Enter a password in the Password field. 4. Select the Write Access check box. 5. Click OK. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 146 - Number of sent error notifications ● tx error 49 - Number of sent error notifications due to invalid credentials ● tx error 50 - Number of sent error notifications due to insufficient access rights ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 147 5. Select a filter method from the following drop-down lists. As this step is an advanced LDAP configuration, Avaya recommends that you use the default settings in a standard system. Filter Type - Enter an LDAP filter to limit replication to certain LDAP objects. The ●...

  • Page 148: Dect

    Pending: The number of local objects waiting to be sent to the server ● Expert tool Consult Avaya Technical Support before using the Expert tool. DECT This section describes how to do the following configurations and settings. Change DECT user name and password ●...
  • Page 149 To access the System tab, activate the Master mode. See Selecting Mode Note: page 154. 2. Write a system name in the System Name text field. 3. Enter a new password in the Password text field. Repeat the password. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 150 1. Select DECT > System. Note: To access the System tab, the Master mode has to be activated, see Selecting Note: Mode on page 154. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 151 (EU, US or Brazil) used in the specific region after it has been restarted. Note: The handset will adopt to the frequency band configured in the DECT system. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 152 1. Select DECT > System. Note: To access the System tab, the Master mode has to be activated, see Selecting Note: Mode on page 154. 2. Select the Enabled Carriers check boxes. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 153 2. Select the Enable Supplementary Services check box to activate the supplementary services below. The default Activate feature code is preset. Note: To disable a specific service, select the Disable check box next to the option. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 154 "Deployment" is used for coverage test only. The speech from the handset is looped ● back to the handset. "Mirror", if this IPBS/IPBL is the Mirror. For information about Mirror devices, see the ● system description for IP-DECT. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 155 3. Enter the ARS Prefix, for example, 00 for calling outside the building. 4. Enter the International CPN Prefix, for example, 0046 for Sweden. 5. Enter the National CPN Prefix, for example, 031 for Göteborg. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 156 PBX Resiliency check box has been selected (DECT > Master). 6. Note: The PBX Resiliency check box will be disabled (greyed out) when Provisioning is enabled in the IPBS/IPBL. About Provisioning, see 4.1.6 Provisioning on page 37. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 157 A trunk that is Down has a fault, either in the configuration or the hardware. For example, a broken cable. Fault finding can include checking the IP address and port as well as the PCB and the cable. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 158 Trunks on a Communication Manager network, for example, several Communication Manager systems connected to a trunk and working on the same numbering plan. The same applies to a group of Redundant Trunks. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 159 LSP failover in a Branch office in case of an outage of the IP-connection to the headquarters. A Redundant Trunk configuration can also be used to different CLAN boards for redundancy reasons in case of single CLAN outages. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 160 When Redundant Trunks are active and at least one Primary Trunk is in the Up mode, you can go back to the Primary Trunks using either the Manual or the Automatic mode. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 161 ISDN lines to distant IPBS does not exceed the bandwitdh capacity of the connecting links. Note: This configured limit includes the sum of calls over the air interface and forwarded Note: calls. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 162 4. Enter the address to the PARI Master in the PARI Master IP Address text field. If this is the PARI Master, enter 127.0.0.1. 5. Click OK. 6. Reset in order to make the changes take effect, see Reset on page 190. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 163 PARI is a part of the broadcast identity, which uniquely identifies an IPBS/IPBL. This PARI is automatically assigned to each IPBS/IPBL in the system. But if more than one Avaya IP-DECT system operates within the same coverage area, the systems need to have a unique system identity in the PARI assigned in order to differentiate the systems.
  • Page 164 Sync regions are used when, for example, several buildings are located in the same coverage area and all radios are using same PARI Master but where the synchronization coverage between buildings is not good enough for a stable synchronization. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 165 Master. In master state, the values are updated locally during all further operation of the Master IPBS and no synchronization to other IPBSs in the same region is done. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 166 SRTP on page 264. Important: SRTP is not supported on IPBS1 as of DECT R4 Edition 4. SRTP is supported Important: only on IPBS2 and IPBL. In any environment that includes IPBS1, you muse not enable SRTP on the master IPBS/IPBL.
  • Page 167 3. Select DECT > Trunks Enter a password – Ensure that this password is the same the signaling group passphrase. See see Verifying License Grant permissions for configuring SRTP on page 264. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 168 Installing and operating the IPBS and IPBL 4. Use station status command in CM SAT terminal to verify if SRTP is enabled. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 169: Unite

    3. Click OK. Device management If a specific Device Manager (e.g. AIWS2) is to be used in the Avaya IP-DECT system, enter the IP address to the Device Manager following the steps below. To set the Master to search for an...
  • Page 170 Masters can use the same IP-Region ID, so they will use the same digit treatment rules. 3. Click OK. Service discovery If no Device Manager (e.g. AIWS) has been selected to be used in the Avaya IP-DECT system, Device management on page 169, then the Master will automatically search for an existing Device Manager on the network.

  • Page 171: Users

    PARK into a handset. To view the PARK and the PARK 3rd pty code: 1. Select Users > Users. PARK: Must be used for Avaya handsets. Can also be used for other handsets if they ● support a PARK that matches the SARI.
  • Page 172 The maximum csv file size is 128 Kb. If the file is to large, divide the file into several files. ● Only the new user data is imported. The old user data is not deleted. ● Existing user data cannot be updated. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 173 IPBS users tab even if all 13 digits needed to be entered when cordless telephone is subscribed (13th digit is the checksum). Showing Anonymous The IPEI number is displayed on anonymous registered telephones. 1. Select Users > Anonymous. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 174: Device Overview

    Figure 50: Device Overview in the Master IPBS Adding Radios In the Uninitalized Registrations section newly added Radios are shown. 1. Select Device Overview > Radios. 2. Click Add to add the Radio to the Master. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 175 1. Select Device Overview > Radios 2. In the Static Registrations section, click Delete to delete the Radio. The Radio’s RFPI is now released and can be reused. All other RFPIs in use are not affected. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 176 2. Click the applicable port to open the RFP details pop-up window. 3. The following actions are available: Click OK to save your settings and close the pop-up window. ● Click Cancel to close the pop-up window. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 177 51. The green, yellow and red dots in the sync tree show the following sync status for the Radios: Green: Synchronized ● Yellow: Synchronized but poor received signal strength (RSSI < -83 dBm) ● Red: Unsynchronized ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 178 2. Click on the region ID text at the top of the sync tree. 3. If this has not already been done, in the Region Details window, enter a name for the region. 4. In section Statistics, there are two counters: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 179 Sync lost counter This section briefly describes the different situations when the sync lost counter is incremented and what impact it has for the users. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 180: Traffic

    Traffic information is displayed in the Traffic sub menu. For the Master, traffic information for the IP-DECT system is displayed as well as traffic information for the Radio itself (if this Radio is enabled). Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 181 Handover Canceled The number of failed handovers in the Radio. Note: There can be several reasons for uncompleted handovers occurring. This will in most cases not cause dropped or disconnected calls. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 182: Backing Up

    Click download with standard password to save the configuration with the default system password. 3. Click Save in the dialogue window and browse to the place where the configuration should be saved. 4. Click Save. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 183: Updating

    (IPBS2). Updating firmware The software can be updated. Follow the steps below to update IPBS/IPBL with the firmware. Download firmware from the IP-DECT system provider. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 184 IP-DECT system provider. In the RFP status list, information on connected RFPs is displayed. 1. Select Update > RFPs. 2. Click Browse.. and browse to the RFP update file. 3. Click Upload. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 185 6. Select the When idle check box to start the update when the RFP is idle. 7. Mark the applicable RFPs to be updated. 8. Click Start to upgrade the selected RFPs. 9. The RFP restarts after the upload is finished. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 186: Diagnostics

    1. Select the Enable check box in the Remote PCAP section to enable the use of a network protocol analyzer program, for example Wireshark. The Trace check box in the Remote PCAP section is mainly used by the R&D department to follow the desired network attributes. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 187 A textual description of the alarm. Events A history of alarms and errors is displayed here including active alarms. Click Clear in the top-right corner to clear the list of alarms and errors. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 188 It is possible to check different performance parameters. For a description of the parameters, see the table below. Parameter Description Shows CPU utilization CPU-R Shows utilization of CPU resources allocated by different tasks Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 189 1. Select Diagnostics > Traceroute. 2. Enter an IP address in the IP Address text field. 3. Press Enter on the keyboard. RFP Scan This section only applies to the IPBS. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 190: Reset

    Installing and operating the IPBS and IPBL To scan for occupied system IDs of other Avaya IP-DECT systems within the coverage area, perform an RFP scan following the steps below. Note: Executing an RFP scan will terminate all calls on the IPBS/IPBL.

  • Page 191: Reset Using The Reset Button

    It is possible to perform a hardware reset of the IPBS and the IPBL by pressing the reset button. The button is accessed through a hole in the back of the IPBS (figure 14 on page 65). Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 192: Quit Operation

    If it appears that a part is malfunctioning while the system is installed correctly (i.e.: no cabling faults, no configuration faults), the technician must consult the maintenance section included in this manual for fault finding. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 193: Radio Coverage Verification Tests

    3. Select softkey More > DECT Info > Link. In the first line you can find the signal strength SS -xx dBm of the connected base station. The PARI is a unique identifier of the connected base station. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 194: Cordless Extension Number Test

    3. Call with a cordless phone (cordless phone A) all other cordless phones sequentially and check that the cordless phone with the corresponding number on its display rings when called. 4. Call cordless phone A and check if it rings. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 195: Troubleshooting

    ● TFTP ● Installation To be able to upload (save) device configuration information on the web server, it must allow HTTP PUT requests. All other functions require HTTP GET permissions only. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 196 You can change this initial polling interval using the /poll-fast <fast> parameter (this is not recommended). The /disc parameter can be specified to force the device to close the http sessions used immediately. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 197 If the /initial parameter is set, the no commands will be executed within the first <minutes> minutes after the device has been booted. This is done to avoid firmware download and flashing when installing devices. mod cmd UP1 times /allow 12,23,1,2,3,4 /initial 6 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 198 The UPDATE/PROT variable will be set to 5.0.0 and the device will be reset as soon as it is idle. Similar to the prot command, the boot command will update the boot code. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 199 0x2753 specifies RFP "1,2,5,7,9,10,11,14" to be updated. mod cmd RFP_UPDATE0 schedule DD.MM.YYYY-HH:MM Specifies when the update shall start. If no date is provided, the update will be immediate when the start command is issued. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 200 UP0 cfg <url> <final-command> <serial> The command loads the configuration file, and all commands in it are executed. Updating script for configuration of Kerberos clients The update script is as follows: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 201 (true or false, optional, defaulting to false) force: tells if an existing realm membership shall be discarded (true or false, optional, defaulting to false) server: multiple servers may be given Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 202 In the above example, two servers are configured: one for the Kerberos server and one if using an Active Directory. The secondary address and the secondary port will be used if a Standby Kerberos server is configured. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 203: Configuring Avaya Dect Phones

    The PDM is aimed for smaller sites where the telephones are within reach. The AIWS makes it possible to administrate the telephones centrally via a web interface without the need to collect the telephones. Ensure that you have a basic knowledge of the Avaya system and of subscribing telephones to the PBX. Getting started You configure the 3725/3720 and 3740/3745/3749 telephone by inserting it into a Advanced Charger, Rackmount Charger or directly over the air (OTA).

  • Page 204: Pdm

    If OTA is configured in the IPBS the cordless telephones can be administered by the Device Manager without connecting to a charger. There is no external equipment needed besides AIWS and IP-DECT. Please proceed with Installation of telephones on page 205. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 205: Installation Of Telephones

    521. Installation of a new telephone The installation basically contains three steps: Subscription towards the DECT-system – needed to be able to make calls and send ● messages (Mandatory). Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 206 PBX used in the system (Recommended). Note: If no system name is assigned while subscribing a handset on the DECT R4 IPBS Note: master, the system name as set in the IPBS master System Name will be used.
  • Page 207 Subscribing the telephone 1. 1 Subscribe the telephone towards the DECT system. The subscription procedure is described in User Manual, Avaya 372x/374x telephone. In order to easily identify the telephone, both the IPDI and the User ID are shown in the telephone when initiating the subscription procedure.

  • Page 208: Configuring A Telephone With A Template

    Owner ID - A text string specified in the standby mode. The parameter is located directly ● under Settings > User ID. Phone lock PIN code - The security code used to unlock the keypad. The parameter is ● located under Settings > Locks. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 209: Synchronizing A Telephone With Pdm/Aiws

    ● will be transferred to the telephone. If the same parameter has been changed in both PDM/AIWS and the telephone, the value ● in PDM/AIWS will be transferred to the telephone. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 210: Maintenance

    PDM/AIWS and Easy Replacement. Use the following list as a guide to choose which procedure to use. If a telephone needs to be replaced due to for example a broken display, see Easy ● Replacement on page 211. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 211: Easy Replacement

    Before and after easy replacement, the LEDs may have different LED indications. For more details, see also LED indications on page 245. Note: It is recommended to make sure that the telephone batteries are charged before Note: starting the easy replacement procedure. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 212 Saving settings. Do not remove phone from charger appears. The charger LED changes to slow orange flashing. Important: Do not remove the telephone while the text Saving settings is displayed. It may Important: take several minutes. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 213: Replacement Of A Telephone With The Aiws/Aiws2

    If the telephone is not saved, insert it into a Advanced Charger or Rackmount Charger connected to AIWS and perform a save, see Installing and operating the AIWS and the AIWS2 on page 359. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 214 ● Telephone replacement with AIWS/AIWS2, Scenario 1 Note: This scenario is valid for Avaya IP-DECT and Integral Enterprise Systems. If Note: subscribing towards other systems, follow Scenario 2. If the handset is used on Integral 5, make sure an AIWS/AIWS2 identity (User ID) has already been assigned.

  • Page 215: Replacement Of The Telephone With The Pdm

    Numbers tab. There shall be a tick in the Saved column for the old telephone. If the telephone is not saved, insert it into an Advanced Charger or Rackmount Charger connected to the PDM and perform a save. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 216 Telephone replacement with PDM, Scenario 1 Note: This scenario is valid for Avaya IP-DECT and Integral Enterprise Systems. If Note: subscribing towards other systems, follow Scenario 2. If the handset is used on Integral 5, make sure a User ID has already been assigned. If not, follow Scenario 2.
  • Page 217 3. The telephone will automatically be synchronized and all data and parameter settings will be transferred to the new telephone. The synchronization will take a while if the Contacts in the original telephone contains large number of contacts. 4. Subscribe the new telephone. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 218: Telephone Configuration

    1. In PDM or the Device Manager in the AIWS, go to the Numbers tab and select device(s). 2. In the Number menu, select Import contacts > From file. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 219: Central Phonebook

    The company phonebook file (.cpb) is normally created from an Excel file using a script to extract the information and create the company phonebook file (.cpb). The Excel file, Company Phonebook.xls is delivered from your supplier. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 220: Call Services

    Absence handling and Call Diversion. The settings for the Call services menu are system dependent. The menu is described in User Manual, Avaya 372x/374x telephone. Besides the default Call services functions, it is possible to define 16 extra system-specific call services by codes.

  • Page 221: In Call Menu

    The purpose of the In Call Menu is to provide a user friendly access to system dependent functionality during a call such as: Start a New Call during Conversation ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 222 Note: parameters "Transfer call" and "New call" are set. The menu is described in User Manual, Avaya 372x/374x telephone. It is also possible to configure your own general purpose In call functions that can be used similar as the call services functions.

  • Page 223: My Favorites

    (post-dial). If the character U is entered in the Number field, the Enter number dialogue appears in the telephone before the phones goes off hook (procedure call). Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 224: Own In Call Functions

    Switch between calls ● Transfer a call ● Transfer to a new call ● Make a conference call ● Activate call back ● Sending call waiting ● General purpose 1 -10 ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 225: Own Line Settings

    The sort order in the phonebook. ● See also on the PDM, Upload a Language to Devices on page 350, or the AIWS, Installing and operating the AIWS and the AIWS2 on page 359. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 226: Customizing The Gui

    Not used - The Missed Call window appears immediately. ● 1 to 20 seconds - The telephone will register a call as missed if it not answered within ● the specified time. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 227: Configuring Telephone Restrictions

    2. In the Possible to turn off sound drop-down list, select one of the following: Yes - The mute restriction is disabled. ● No - The user will no be able to mute the telephone or set the ring volume to silent. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 228: Actions When Telephone Is Placed In Charger

    Sound off - The telephone will be silenced when placed on charger (not available in ● Integral mode). 1. If the parameter "Possible to turn off sound" is set to "No", the device will not be muted when placed in charger. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 229: Clearing Lists When Inserted In Charger

    ● Call list ● Missed calls ● Note: Both call lists and message lists will be cleared. However, this option is not valid if Note: the handset is in Integral mode. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 230: Disabling Homebase Gap Registration

    Encryption required. When the parameter is set to Yes, it is only possible to establish calls via encrypted base stations. The default value is No. Note: In the IP-DECT R4 system, the air interface of all base stations is encrypted. For Note: ISDN DECT, only RM627/RM637 supports encryption that needs to be enabled via the ISM/ISA tool.

  • Page 231: Out Of Range Beep

    Off in case of updating the handset from the hotfix release 2.8.30 to a later release where this parameter is not needed anymore. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 232: Site Survey Tool

    Call Service menu or in My Favorites. Note: It is not possible to set the ringer volume for the alarm to level 0 or to change to Note: the silent mode for an incoming alarm. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 233: Common Alarm Settings

    Telephone configuration Common alarm settings Note: This feature is applicable for Avaya 3749 telephone only. Note: The parameters described in this chapter are applicable for all alarm types: the Push-Button Alarm, the Man-Down Alarm, and No-Movement Alarm. In a template or Number in PDM/AIWS, the parameters for activation are found at Alarm >...

  • Page 234: Man-Down Alarm And No-Movement Alarm

    Push button alarm on page 233. Man-down alarm and No-Movement alarm Note: This feature is applicable for Avaya 3749 telephone only. Note: Man-down alarm If the telephone is tilted 45º (default) or more for a preset time (default 7 seconds), the Man-down alarm will be triggered.

  • Page 235: Messaging Settings

    Vibrator for message during call - Determines if the handset shall vibrate when receiving ● messages during an ongoing call. The Vibrate alert parameter must also be enabled if the handset shall vibrate when receiving a message during the call. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 236: Audio Adjustment

    The following parameters can be set: microphone gain ● speaker gain ● Note: Changing these parameters may result in a very high sound level which can Note: cause hearing damage. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 237: Owner Identification In The Idle Display

    It is also possible to configure profiles using the telephone menu. See User Note: Manuals for Avaya 3725, 3740, 3745, and 3749 telephones. Push-to-Talk (PTT) group call When the user initiates a PTT session on the handset by sending an invitation, the handset sends a message to the AIWS2 with the phone number to the conference bridge (in this example, the number is 9999).
  • Page 238 Group number – The Messaging group number that is defined in Unite module. ● Display text – This text appears in the display when the PTT group call is connected. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 239 Speaker mode – Determines if the PTT call shall be answered in loudspeaker mode. ● For configuring PTT call using MX Exchange, see Configuring PTT on Meeting Exchange on page 705 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 240: Importing Contacts

    ● Shortcuts are configured via parameters in the Shortcuts folder. Note: The Multi-function button on 3749 is used as an alarm button and cannot be Note: configured as a shortcut key. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 241 When programming Soft keys, both name and function must be set. Note: Note: You can configure shortcuts through the telephone menu. See User Manuals for Note: Avaya 3725, 3740, 3745, and 3749 telephones. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 242: Administration

    The following table shows the menu tree for the Admin menu in 3725, 3740, 3745, and 3749. Other menus are described in User Manual, Avaya 3725 telephone, User Manual, Ayava 3720 telephone, and User Manual, Avaya 3740/3745/3749.
  • Page 243 Subscribe > Next ● Unsubscribe > <System> Rename system > <System> Priority > <System> Protection > <System> Frequency band > Default EU US China (see important note) (autodetect) LA (Latin America) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 244: Quick Access To The Telephone Information/Sst Menu

    Avaya repair center. The default setting is "EU US China" what will result in a auto detect mode for the different frequency bands.

  • Page 245: Led Indications

    See also LED indications in Easy Replacement on page 211. Characters for SMS For SMS from handset to handset only the following characters will be supported by the SMS protocol: Figure 57: SMS Characters Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 246: Troubleshooting

    Configuring Avaya DECT phones Troubleshooting Avaya 3720/3725 and 3740/3749 DECT Telephones on page 681. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 247: Configuring Avaya Aura ® Communication Manager

    Configuring trunks on page 156. For DECT R4 users the same features are available as for DECT R2 and previous IP DECT users. The available features and feature operation is the same as for analog station users, but interactions with Multiple Locations feature set is limited. Roaming users have to follow the actual location rules for dialing and for feature activation/deactivation.
  • Page 248 Based Routing for IP-Trunks is part of the general Communication Manager features, hence SA9004 is not available any more. The Avaya 3720/3725 and 3740/3749 telephone user should use feature access codes (FAC), programmed via PDM for in-call menu and/or call services menu in the phone for activating/ deactivating Communication Manager features if the station's COS has the Console Permission turned off (set to ’n’).

  • Page 249: Communication Manager System Administration

    Communication Manager 5, you can find the system administration described below. The required settings for DECT R4 are highlighted in the screenshots. All other settings in the screenshots are only exemplary and dependent on the customer demands. Changing all of them to the screenshot values could cause some trouble.
  • Page 250 (SA8928) - Display Names on Bridged Appearance Labels? n (SA8931) - Send IE with EC500 Extension Number? n (SA8944) - Multiple Logins for Single IP Address? n (SA9004) - Multi-Location Call Routing for IP-Trunk? n Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 251 Communication Manager system administration Configure maximum number of DECT R4 X-Mobile stations It's not possible to configure X-Mobile DECT stations if the max number is set to 0. If the special application SA8567 is not available the number of XMOBILE stations will remain 0.
  • Page 252 Configuring Avaya Aura Communication Manager Configure the node name and IP- address for the IP-DECT system This is the name and IP-Address of the DECT R4 system (Master IPBS). For Communication Manager 4 and Communication Manager 5 display node-names ip...
  • Page 253 G.711 A-law (64kbps) – 20 and 30 ms packets ● G.711 μ-law (64kbps) – 20 and 30 ms packets ● G.723.1 (5.3 kbps) – 30 and 60 ms (Not supported with Avaya G450 Gateway) ● G.729A (16 kbps) - 20, 30, 40, 50, and 60 ms ●...
  • Page 254 Keep-Alive Count: 5 display ip-network-region 1 Page 3 of Inter Network Region Connection Management src dst codec direct WAN-BW-limits Video rgn rgn Units Total Norm Prio Shr Intervening-regions CAC IGAR NoLimit Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 255 For Communication Manager 4 and Communication Manager 5 display dialplan analysis Page 1 of DIAL PLAN ANALYSIS TABLE Percent Full: Dialed Total Call Dialed Total Call Dialed Total Call String Length Type String Length Type String Length Type Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 256 H.235 Annex H Required? n In-band DTMF over IP: Direct IP-IP Audio Connections? y Link Loss Delay Timer(sec): 90 IP Audio Hairpinning? n Enable Layer 3 Test? y Interworking Message: PROGress DCP/Analog Bearer Capability: 3.1kHz Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 257 H.235 Annex H Required? n In-band DTMF over IP: Direct IP-IP Audio Connections? y Link Loss Delay Timer(sec): 90 IP Audio Hairpinning? n Enable Layer 3 Test? y Interworking Message: PROGress DCP/Analog Bearer Capability: 3.1kHz Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 258 PE configuration only. change signaling-group 2 Page 2 of 6 LIMIT SIGNALING GROUP USAGE Enable on the main Processor(s)? y Enable on Survivable Processors (ESS and LSP): all Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 259 Communication Manager system administration Configuring the trunk group Set for the Signaling Group the related signaling group number used for DECT R4 trunk or if the Member Assignment Method is manual, the related Signaling Group has to be set for each trunk group member.
  • Page 260 Send UUI IE? y Modify Tandem Calling Number? n Send UCID? n Send Codeset 6/7 LAI IE? y display trunk-group 9 Page 4 of QSIG TRUNK GROUP OPTIONS SBS? n QSIG Value-Added? n Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 261 Night 1: T00051 IP_DECT_Tr 2: T00052 IP_DECT_Tr 3: T00053 IP_DECT_Tr 4: T00054 IP_DECT_Tr 5: T00055 IP_DECT_Tr 6: T00056 IP_DECT_Tr 7: T00057 IP_DECT_Tr 8: T00058 IP_DECT_Tr 9: T00059 IP_DECT_Tr 10: T00060 IP_DECT_Tr Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 262 The DECT station administration Type should be XMOBILE, the XMOBILE Type should be DECT, and the Configuration Set should be blank. The Avaya 3720/3725 and 3740/ 3749 DECT sets support ICON Message Waiting, therefore Message Lamp Ext has to be set to the station number and Length of Display to 16x2.
  • Page 263 Per Station CPN - Send Calling Number? Service Link Mode: as-needed Multimedia Mode: basic Audible Message Waiting? y MWI Served User Type: AUDIX Name: Coverage After Forwarding? s Multimedia Early Answer? n Emergency Location Ext: 5012 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 264: Srtp Configuration

    Abbreviated Dialing List Number (From above 1, 2 or 3): Dial Code: Line Appearance: call-appr SRTP Configuration Verifying License Grant permissions for configuring SRTP On the Communication Manager, view the installed license grants permisisons. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 265 3. Verify whether Media Encryption over IP is enabled. 4. Next, verify whether private networking is enabled. 5. On the signaling group page, set Media Encryption =Y 6. Set H.235 Annex H Required = Y Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 266 Communication Manager attempts to provide bearer encryption per this administered priority order. The selected option for an IP codec set applies to all codecs defined in that set. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 267 IPBL/IPBS system because the IPBS/IPBL supports only one protocol at a time. For configuring SRTP on base station see, Enabling SRTP on the base stations. on page 166 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 268 ® Configuring Avaya Aura Communication Manager Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 269: Installing And Operating The Advanced Charger

    The USB port is used when the Advanced Charger is connected to a PC running thePortable Device Manager (PDM). The PDM or the Avaya In-Building Wireless Server (AIWS) can be used to upgrade the software and to configure parameters in the Advanced Charger as well as in a telephone placed in the Advanced Charger.

  • Page 270: Safety

    If the Advanced Charger is connected towards PDM via both USB and Ethernet, the USB connection overrides the Ethernet connection. Each Advanced Charger needs an IP address. See label for MAC address. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 271: Requirements

    USB port. USB 1.1 required, USB 2.0 supported. ● Ethernet port 10/100 Mbit/s. ● Windows XP® Professional including Service Pack 2 (SP2), Windows 7® Professional, ● Windows 7® Enterprise, or Windows 7® Ultimate. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 272: Installation And Configuration

    4. Connect the Advanced Charger to the pc with a USB or Ethernet cable. One of the Ethernet connections is used for communication with a PC and the other can be used for LAN connection. Power over Ethernet is not supported. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 273: Advanced Charger Configuration

    (default) Ethernet duplex auto (default) DHCP Enabled Yes (default), No Charger IP address 192.168.0.101 (default) Subnet mask 255.255.255.0 (default) Default gateway IP address 192.168.0.1 (default) DNS IP address 192.168.0.2 (default) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 274: Security

    DH IP address (one DH only): Enter AIWS IP-Address ● Note: Service Discovery might not work if the Advanced Charger is not in the same Note: subnet as the AIWS. Security (information regarding software security) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 275: Commissioning

    3. Go to the Devices tab and verify that the Advanced Charger is online. Figure 61: Desktop Charger in PDM. In the case of Avaya In-Building Wireless Server (AIWS): 1. Check that the charger is connected to the LAN. 2. Start AIWS.

  • Page 276: Maintenance

    The charger software is pre-installed. Updates can be performed by using PDM or AIWS. For PDM details see Delete Imported Files for Devices on page 351, or for AIWS details see Upgrading a device with new software on page 433. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 277: Operation

    When the charger is connected to a PDM/AIWS, the following additional operations can be done: Software upgrade (of charger or telephone) ● Parameter editing (of charger or telephone) ● Phonebook upload ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 278: Led Indications

    1. Parameter error in production parameters. Service needed for charger. 2. Error during Easy Replacement. Service needed for telephone. LED indications are also described in troubleshooting Advanced Charger on page 687. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 279: Troubleshooting

    Troubleshooting Troubleshooting Troubleshooting on page 675. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 280 Installing and operating the Advanced Charger Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 281: Installing Multiple Battery Charger

    The CR4 as delivered can be installed as a single unit. When installed as a single unit, the ● power cord with the C14 connector may be used with a suitable extension cord to be plugged into a wall outlet. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 282: Safety

    (safety grounding). For other countries it is recommended to use a protective earth connection. Suomi: Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan. ● Norge: Apparatet må tillkoples jordet stikkontakt. ● Sverige: Apparaten skall anslutas till jordat uttag. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 283: Compliance

    Regulatory Compliance Statements (EU/EFTA only) Permission and Conformity We, Avaya GmbH & Co. KG, declare that the product line Avaya Multiple Battery Charger concurs with the basic requirements and other relevant provisions of EU Directive 1999/5/EU concerning radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

  • Page 284: Technical Solution

    Cet appareil numérique de la Classe B conforme á la norme NMB-003 du Canada. Technical solution The following functionality is provided by the Multiple Battery Charger: Charging of the Avaya DECT telephone battery. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 285: Installation And Configuration

    An extension cord IEC C13 AC connector (female IEC60320-C13) to wall socket Note: has to be ordered separately. It shall be connected between the pre-installed IEC C14 AC connector (male) and the wall socket. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 286 Measure and mark the drill holes by using the dimensions in figure 63. Drill and fasten the battery pack charger on the wall with four screws. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 287 Figure 64: Multiple Battery Charger with IEC C14 connector and an extension cord with an IEC C13 connector Installation test 1. Connect the mains power supply cord to the wall socket. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 288 Figure 65: .Examples of how Multiple Battery Charger can be mounted and connected to a power source To disconnect device To disconnect device Opening the top cover Open the top cover by first pressing on the sides of the top cover, then lifting it upwards. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 289 Old * Load Also called Brown Black Active Line, Hot Blue White Black Neutral Return, Cold, Grounded connector Gr/Ye ** Green Green Earth Ground, Safety Earth, Earth Ground, Grounding conductor *** Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 290 4. Mount the cable support holder at the unused opening in the charger closer to the AC power source. The cable support holder is provided in the parts bag. See figure 67 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 291 7. Connect the power supply cord from the additional charger to the unused terminal block in the charger closer to the AC power source. Note the embossed markings L, earth symbol and N, see figure Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 292: Commissioning

    3. A yellow LED indicates that charging starts while a green LED indicates a fully charged battery. Commissioning The commissioning includes the following: Installation test ● Charging ● Installation test For Installation test, see chapter Installation test on page 292 or 287. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 293: Operation

    2. Place a battery in the charging slot to start charging. Secure the battery by moving the lock switch. Battery disconnection 1. Unlock the lock switch on the battery. 2. Remove the battery by lifting it. Troubleshooting Troubleshooting on page 675. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 294 Installing Multiple Battery Charger Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 295: Installing And Operating The Rackmount Charger

    The Rackmount Charger is always intended to be connected to an Ethernet Note: based local area network. The Rackmount Charger is part of the Avaya IP-DECT systems. It charges the Avaya 3720, 3725, 3740, and 3749 DECT Telephones. Important: There are two different CR3 Rack Chargers: An older one for 3720/3725 Important: handsets only and a newer one for both 372x and 374x.

  • Page 296: Safety

    ● hazardous situations, like electric shock. when servicing the units the mains power supply cable must be disconnected. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 297: Compliance

    Regulatory Compliance Statements (EU/EFTA only) Permission and Conformity We, Avaya GmbH & Co. KG, declare that the product line Avaya Rackmount Charger concurs with the basic requirements and other relevant provisions of EU Directive 1999/5/EUand ErP Directive 2009/125/EC concerning radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.

  • Page 298: Technical Solution

    The Rackmount Charger is equipped with a combined reset button and embedded LED on the front. Requirements Computer: ® ® Windows XP Professional including Service Pack 2 (SP2), Windows 7 Professional, ● ® ® Windows 7 Enterprise, or Windows 7 Ultimate. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 299: Installation And Configuration

    If the Rackmount Charger is connected to a power supply via a fixed connection, a readily ● accessible disconnect device shall be incorporated in the building installation wiring. Delivery includes: Rackmount Charger ● Power supply cord including IEC C14 connector (male) ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 300 Tip: When you are planning the location of the modules, start to mount them in a height that makes it easy to reach the cordless telephones and to read the cordless telephones’ display. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 301 The Rackmount Charger is delivered with a cord with an IEC C14 connector (male). An extension cord IEC C13 AC connector (female, IEC60320-C13) to wall socket has to be ordered separately. It shall be connected between the pre-installed AC connector (male) and the wall socket. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 302 The safety covers must be mounted on top of the power supply terminal blocks to prevent hazardous situations, like electric chock. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 303 Fixed installation of the first charger or single unit with fixed electrical installation. 1. Remove the C14 connector from the power cord. Measure cut and strip the power cord to be connected to the disconnect device. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 304 1. If the additional Rack Charger has not yet been mounted on the wall, do this according to figure 73 on page 303. 2. Open the top cover of the rack charger closer to the AC power source. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 305 7. Connect the power supply cord from the additional charger to the unused terminal block in the charger closer to the AC power source. Note the embossed markings L, earth symbol and N, see figure Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 306 Figure 78: Communication connections inside the Rackmount Charger Ethernet connections USB connection When connecting several Rackmount Chargers over Ethernet, it is possible to connect them in series using the two Ethernet connections. Power over Ethernet is not supported. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 307: Rackmount Charger Configuration

    IP address. If the charger is not configured to run DHCP the charger will use the setup IP addresses. The following parameters exist for Rackmount Charger and can be changed via AIWS or PDM: Parameter Description Ethernet Bit rate auto (default) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 308 In this case connect the Rackmount Charger to PDM and edit the following parameters: Service Discovery Enabled: No ● DH IP address (one DH only): Enter AIWS IP-Address ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 309: Commissioning

    AIWS. Commissioning The commissioning includes the following: Installation test ● Charging ● Communication with Avaya In-Building Wireless Server (AIWS) or Portable Device ● Manager (PDM) Installation test For Installation test, see chapter Installation test on page 302 or 309.

  • Page 310: Operation

    Parameter settings of charger or handset ● Installing and operating the Portable Device Manager (WinPDM) on page 315, or Devices on page 417, for details. Easy Replacement of handset ● Phonebook upload (handset) ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 311 ● The Rackmount Charger supports the Easy Replacement feature. See Configuring Avaya DECT phones on page 203 for details. Refer the respective User Manual for more information on updating the telephones. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 312: Led Indications

    2) Error during Easy Replacement. Service needed for both portables. LED indications are also described in troubleshooting Rackmount Charger on page 689. The reset button is used to reset the Rackmount Charger. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 313: Maintenance

    Installing and operating the Portable Device Manager (WinPDM) on page 315, or for AIWS details see Upgrading a device with new software on page 433. Administration Data backup Troubleshooting Troubleshooting on page 675 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 314 Installing and operating the Rackmount Charger Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 315: Installing And Operating The Portable Device Manager (Winpdm)

    The WinPDM makes it possible to edit parameters, update software in the devices and upload files. It can save parameters and software for individual sites in a database. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 316: How To Use This Chapter

    (32-bit or 64-bit). The charger is then connected to the PC running the PDM software through the USB port. The COM port is also supported by PDM but currently no Avaya device. Avaya DECT R4 - Installation and Maintenance Guide...

  • Page 317: Requirements

    Devices can be upgraded with new software. A text and a status bar indicates that the connected device is being updated with the new software. Requirements See the Data Sheet for WinPDM Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 318: Winpdm Description

    Import a parameter definition file of the corresponding device type to WinPDM. ● Create a template from the parameter definition file. ● Add a device to WinPDM. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 319 Create a new Number for the corresponding device type. ● Associate the Number with the device. ● Refer to the following chapters, mainly chapters Operation on page 328 and Administration on page 353, for a detailed description. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 320: Installation And Configuration

    Do not connect the hardware to the computer before installation. Note: 1. Locate the software provided by your supplier. 2. Double-click on the Setup.exe file located in the Avaya WinPDM x.x.x folder, where x.x.x represents the software version of WinPDM. 3. Follow the instructions given by the Setup Wizard.

  • Page 321: Initial Configuration Of Devices

    Figure 8. Initial configuration of devices Import package Create template Add numbers Connect Associate file for each with common and apply device to number with device type settings template computer device Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 322: Import Package Files

    This section describes how to create a template including common settings that can be applied to the device’s numbers later on. 1. Click the Templates tab. 2. From the Template menu, select New. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 323 In the Edit template window, the following color coding is used: Color Description Black Normal Dark blue Parameter has been edited during the current session Purple The parameter is included in the template (checked) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 324: Create Numbers And Apply Template

    To create a range of numbers, select the Range option. Enter the start number Note: and end number. NOTE: The maximum range that can be added at a time is 100 numbers. 8. Click the OK button. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 325: Connect Device To Computer

    Depending on connected device, a Device Wizard window or a New Number Wizard window might be shown. In this case, click the Do nothing option and then click the OK button. Figure 10. The Device wizard Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 326: Associate Number With Device

    2. Select the device to be associated with a number. 3. From the Numbers menu, select Associate with device. 4. Select the device to be configured with the selected number. 5. Click the OK button. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 327: Upgrade A Device With New Software

    6. When the device has been upgraded; the upgrade status shows Complete, the new software version, and the new parameter version for the device are also shown. Figure 12. Example of completed software upgrade Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 328: Operation

    In the upper part of the Work area there are search fields where different search criteria can be selected depending on which tab that is displayed. The search field is color coded green or red depending on if there are possible matches to the search criteria or not. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 329 For templates The parameter is included in the template (checked) For templates and parameter Value not valid editing Turquoise For templates and parameter The value differs from the default editing value Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 330 WinPDM, it might take a while before the device goes online. symbol indicates a device that has become connected/online. Latest number - shows the latest known Number for a device. ● Numbers Tab Figure 14. The Numbers tab Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 331 Last run template - indicates which template that was last run for that Number. ● Templates Tab The view shows all templates configured at the site in a detailed list. The following information can be displayed: Figure 15. The Templates tab Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 332 4. Select the language file (.xml) to be imported and click the Open button. 5. In the Available languages drop-down list, select which language to use. 6. Click the OK button. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 333: The Device Wizard

    ● Do nothing ● The New Number Wizard When a new device with an unsaved Number is connected, the New Number Wizard window appears. Figure 17. The New Number Wizard window. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 334: Open The Winpdm

    338. ● Do nothing ● Open the WinPDM From Windows Start menu, select All Programs > Avaya WinPDM > Avaya WinPDM. ● The view of the last used Site opens. To open another site, see Open Site on page 335.
  • Page 335 3. Enter a name for the site and a description (optional) and click the OK button. Open Site 1. From the File menu, select Site management. 2. Select the site to be opened and click “Open”. Load Site 1. From the File menu, select Site management. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 336: Numbers

    4. Enter a file name of the site (.ste) and then click the Save button. Numbers Create New Numbers 1. Click the Numbers tab. 2. From the Number menu, select New. 3. In the Device type drop-down list, select device type. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 337 Note: If Edit parameters was selected in the Device Wizard window, or in the New Note: Number Wizard window, continue from step 4. 1. Click the Numbers tab. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 338 Before being able to synchronize parameters between WinPDM and devices, it is necessary to associate a Number with a device. It is possible to enter several Device IDs in advance and to associate them with a Number at a later moment. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 339 4. In the Rename number window, enter a new prefix (optional) and a new Number and click the OK button. Copy a Number 1. Click the Numbers tab. 2. Select the device which Number you want to copy. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 340 2. Select the number which the contacts should be imported to. 3. From the Number menu, select Import contacts > From number. 4. Select the number which contacts to be copied. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 341: Devices

    4. Connect the physical devices, one after the other, and associate them with the Numbers in the site database. See Associate a Number with a Device on page 338. A single device can be added in the same way. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 342 The bar code reader should send a carriage return after each item, but it is not necessary. If carriage return is not sent, it is necessary to click Create after each read item. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 343 Factory reset means that the device parameters will be set to factory default settings. The Number in the database that is associated with the device will not be affected. Note: The device must be online. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 344: Templates

    Create a Parameter Template 1. Click the Templates tab. 2. From the Template menu, select New. 3. Select device type and parameter version, enter a name for the template, and click the OK button. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 345 It is also possible to create a template from a device that is online but not stored in the database. The template will contain all parameters for the device except for those that are Number specific. Rename a Template 1. Click the Templates tab. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 346 1. Click the Templates tab. 2. Select the template to be upgraded. 3. From the Template menu, select Upgrade. 4. Select the parameter version to upgrade to and then click the OK button. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 347: File Management

    Number’s parameter set. Updated software and new parameter definition files for devices and Numbers can be added to the WinPDM, see Import Parameter Definition Files on page 348. Figure 19. The File management window Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 348 The files included in the package are now imported. Import Parameter Definition Files Tip: Parameter definition files (.def) are mainly included in package files (.pkg) Tip: distributed by your supplier, see Import a Package File on page 348. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 349 The software will be downloaded to the device. A progress bar in the Status column for the device shows the progress of the download. The device will restart automatically after a successful download. To cancel the upgrade, select Device > Cancel upgrade. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 350 3. Select the company phonebook files (.cpb) to be imported and click the Open button. To upload the company phonebook to a device, continue with the instructions in Upload a Company Phonebook. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 351: Import And Export Of Numbers And Templates

    The parameter configuration in Numbers can be exported to a file. This file can be used by the supplier to pre-program devices before delivery to the customer, and to share Numbers and templates with other PDMs. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 352 It is possible to export template files. One or several templates can be exported. 1. Click the Templates tab. 2. Select the template (or templates) to be exported. 3. From the Template menu, select Export. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 353: Administration

    2. Retrieve the saved copy of the WinPDM folder. 3. Copy the WinPDM folder to: 4. C:\USERS\<USER>\APPDATA\ROAMING\AVAYA\ Uninstall the WinPDM 1. From the Windows Start menu, select your WinPDM application. 2. Select Uninstall. Follow the instructions in the wizard. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 354: Troubleshooting

    “PMServer” etc. You can ignore these security alerts, it will not affect the WinPDM, but then the alerts will appear every time the WinPDM is started. A better way is to select “Continue blocking” or “Unblock”. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 355 See Import a Package File on page 348. Upgrade of a device’s software fails The device does not support the (aborted) software version. Use another software version. Ask your supplier. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 356 WinPDM will be deleted (and replaced with the empty phonebook in the replacement device). For more information about device replacement, see the User Manual or Configuration Manual for respective device. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 357: Winpdm Keyboard Shortcuts

    Copy the selected Number Rename the selected Number Ctrl + S Save the selected Number to the database Delete Delete the selected Number from the database Ctrl + F Find a Number Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 358: Templates

    (.def), software files (.bin) and template files (.tpl). Site file Storage for site specific data. These files may not be edited manually. Template file Contains one or more exported templates. Number file Exported Numbers. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 359: Installing And Operating The Aiws And The Aiws2

    AIWS2 Introduction The Avaya In-Building Wireless Server (AIWS) is a server for handling wireless services and messaging. It runs on a solid Elise 2 Server (AIWS) or on a Elise 3 Server (AIWS2) that is an updated hardware version in a new housing. You can combine any number of Elise 2 and Elise 3 servers in a multi AIWS/AIWS2 installation.
  • Page 360 This chapter is intended as a guide for installation, maintenance and troubleshooting purposes and is relevant for: Installation and configuration, administrator rights ● Daily operation of the system, user rights ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 361: Licenses

    ● Licenses for AIWS2: FE3-EACAAC, Avaya AIWS2 Basic including hardware and SW license ● FE3-EBCAAC, Avaya AIWS2 Basic + including hardware and SW license ● FE3-ECCAAC, Avaya AIWS2 Standard including hardware and SW license ● FE3-EDCAAC, Avaya AIWS2 OAP including hardware and SW license ●...

  • Page 362: Overview

    This document is used for installation and configuration, for administration, maintenance and troubleshooting. These activities require good knowledge about functionality and limitations, both on module and system level, and also knowledge about how systems, modules and parameters interact. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 363: Installation And Setup

    365. 2. Connect the telephones to the AIWS. When connected, the Numbers are shown as Online ) in the Device Manager. 3. Right click on the entries and Save. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 364: Included In The Delivery

    PC connected to the Local Area Network (LAN) and is loaded from the server (Device Manager). Requirements Refer to Avaya In-Building Wireless Server (AIWS) on page 656 and Avaya In-Building Wireless Server 2 (AIWS2 hardware) on page 659. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 365 Attach the ferrite bead on the power supply cable. Follow the enclosed assembly Note: card for EMC protection, M0271500. For information on installation and configuration of the Elise 3 Server (AIWS2 Hardware), see Installing the Elise 3 Server (AIWS2 Hardware) on page 570. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 366: Software Installation

    Server (AIWS Hardware) on page 527 and Powering down and restarting the Elise 3 Server (AIWS2 Hardware) on page 564. Basic configuration steps Figure 83: Setup Wizard button on AIWS start page Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 367 504. Digit Treatment – makes it possible to set the way telephone numbers are converted in telephone number lists. Refer to Digit treatment for IP regions on page 449. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 368: Updating Aiws For Elise 2 Server (Aiws Hardware)

    On the Elise 3 hardware, the software update is done with a software package (.pkg file) only. Software upgrade is started from the AIWS application. See Software administration on the AIWS2 on page 507. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 369: Multiple Aiws Configuration

    - In Configuration > Other Settings > Advanced Configuration > Device Management: Replace the address 127.0.0.1/DECT with <IP address of AIWS B>/DECT, that is, if AIWSB has the IP address 192.168.0.2, change to 192.168.0.2/DECT. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 370 One reason for this migration is to configure the more business critical applications such as NetPage and Central Phonebook on one AIWS and the less critical application Device Management on another. Change the following settings in the original AIWS: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 371 ● an external application is connected, for example using OAP ● Central Phonebook with LDAP/TFTP or NetPage Advanced is used ● An example presenting a distributed solution is shown in figure Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 372 DECT interface. Select advanced configuration - general settings -view advanced parameters. Set DECT interface to disable. AIWS B (Standard) ● - In Configuration > Other Settings > Advanced Configuration > Device Management: Remove all IP addresses. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 373 In the UNITE Address field, set to the IP address of AIWS B plus /Phonebook, that is, if AIWS B has the address 192.168.0.2, set to 192.168.0.2/Phonebook. Figure 89: Setting Unite IP address Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 374 Enter the IP address and name of the messaging handler, here 192.168.0.3 and DECT. Click "Activate" - In Configuration > Other Settings > Advanced Configuration > Device Management: Remove all IP addresses. For settings in the added AIWS, see above. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 375: Aiws Configuration For Multi Base Station Masters

    Open the advanced configuration page: On the AIWS start page, select Configuration. ● The AIWS Configuration page opens. Select Other Settings > Advanced Configuration. The AIWS Advanced Configuration page opens. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 376 Location configured on the AIWS. Note: Note: In the Standby Master it’s recommended to use the same Location ID as its Note: Master Base Station is configured. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 377: Administration

    Administration Administration Data backup All settings in AIWS are stored as database files. Ensure that you backup these files on a regular basis, see Backing up the configuration on page 460. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 378: Aiws Overview

    There is no access to the Setup Wizard or the Device Manager. Default user name and password is "auditor" and "readonly". For information about password protection of NetPage, see Password Protected Access to NetPage on page 492. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 379: Functionality Matrix

    3. Under Security, click Change Passwords. The Change Passwords page appears. 4. Click the user to change password for. 5. Enter your user name and password. Enter new password and confirm the password. 6. Click Ch. Passwd. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 380: Password Policy

    1. Login to AIWS. 2. Click on Configuration. 3. In the left pane, select Other Settings > Advanced Configuration. 4. Under Security, select Web access. The Web Access Security page opens Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 381: Disabling The Netbios Service

    4. Select IP Ports in the menu on the Advanced Configuration page. Figure 93: IP Ports setting on Advanced configuration page 5. Select "Disabled" int the drop down list. 6. Click "Activate". Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 382: Configuration

    Figure 95: AIWS Configuration page. With system administrator or administrator rights you will be able to access the complete AIWS configuration page from the Configuration, and Phonebook buttons on the start page. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 383: Advanced Configuration

    NTP server address ● the current time ● uptime ● Advanced Configuration page The Advanced Configuration page is reached from the Configuration page (under Other Settings). Figure 96: The AIWS2 Advanced Configuration page Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 384: Icons

    2. In the left pane, click Other settings > Advanced configuration. The AIWS Advanced Configuration page opens. 3. In the left pane, under Certificates, click on Import. The Certificates Import page opens. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 385: Creating A Certificate

    2. In the left pane, click Other settings > Advanced configuration. The AIWS Advanced Configuration page opens. 3. In the left pane, under Certificates, click on Create. The Create Self Signed Certificate page opens. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 386: Demonstration Mode

    The Demonstration Mode is indicated by the Status LED with yellow slow flashing light. If any application encounters problems during Demonstration Mode, the Status LED will however show red slow flashing light instead. The Mode button LED shows blue fixed light. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 387: Operation

    Figure 99: Messaging button on AIWS start page For configuration of the Messaging Tool, see Operation on page 387. Messaging Tool The Messaging Tool GUI is displayed on AIWSs without additional license. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 388 2. Enter phone number in the top text field. 3. Enter message in the bottom text field. 4. Click on the send button. The message is sent to the receiver and the result is dispayed by the appropriate icon. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 389: Creating And Sending Messages

    Call ID field. It is possible to enter several Call ID’s separated by semicolon. 3. Enter message text in the Message text field. All possible characters are shown in Characters for SMS on page 245. 4. Select Beep code and Prio. 5. Click Send. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 390: Phonebook Administration

    2. Enter User name and Password and click OK. The Edit Phonebook page appears. 3. Click Add button and enter the information needed in the text fields as described in Adding entry manually below, Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 391 1. On the start page, click Phonebook. 2. Enter User name and Password and click OK. The Edit phonebook page appears. 3. To sort the entries, click on the arrows in the list’s title bar. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 392 By part of name means the first characters of the name and by part of number means the last digits of the number. If no message text is entered the AIWS will return a failure. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 393: Importing And Exporting A Phonebook

    The CSV file to be imported to the phonebook shall have the following format using a semicolon, a comma or a TAB as a delimiter, i.e.: First name 1;Last name 1;Phone number 1 First name 2;Last name 2;Phone number 2 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 394 If the Central phonebook contains first names and/or last names that include Note: spaces, Avaya recommends enabling the Central Phonebook Allows Space parameter for the handset in WinPDM or Device Manager in AIWS. See the corresponding Configuration Manual for the telephone. This makes it possible to search for contacts that include spaces.

  • Page 395: Device Management

    A telephone that is turned off will start up automatically and the battery charging symbol will be displayed. Device management over-the-air via IP-DECT There is no external equipment needed besides AIWS2 and IP-DECT. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 396 3. In the Number menu, select Edit parameters. A dialog window opens. 4. Select Systems. 5. In the Device Management System drop-down list, select the system to be used for device management. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 397: Device Manager

    Ensure that the Device Manager is configured to communicate with the interface (for example IP-DECT) the devices are connected to. If not, the devices will not appear in the Device Manager. See Device Management setup on page 461 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 398: Device Manager Description

    Import a parameter definition file of the corresponding device type to AIWS. ● Create a template from the parameter definition file. ● Add a device to Device Manager ● 1. Not applicable for fixed devices. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 399 By default the list in each tab shows all available Devices, Numbers, or Templates. It is possible to filter the list by selecting the desired device type in the Device types: column in the left pane. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 400 Number. The operations that can be done in the Device Manager are done from these tabs and from the menu. Different menus are accessible in the different tabs. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 401 Advanced Chargers and Rackmount Chargers will be online when connected to the Ethernet There is a certain time out of a view hours, so it's not mandatory that the device is still online. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 402 Saved – shows if the Number’s parameters have been stored in the database. The ● icon indicates that the parameters have been stored. Last run template - indicates which template that was last run for that Number ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 403 Name – the name of the template ● Device type – the device model the template is intended for ● Parameter Version – shows the parameter version ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 404: Logging On To The Device Manager

    3. Select User ID and enter password, see Authentication Levels and Default Passwords page 378. 4. Click OK. The Device Manager starts. Closing the Device Manager In the File menu, click “Exit”. The Device Manager shuts down. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 405: Templates In Device Manager

    If you cannot find your device type and/or parameter version in the list, the Device Note: Manager needs to be updated with new parameter definition files, see Importing parameter definition files on page 427 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 406 Select is shown in the bottom left corner. This setting decides which parameters that shall be copied from the Number. If All parameters is selected, the synchronization time will be longer. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 407: Saving A Device Configuration As A Template

    1. Some parameters are user specific. If you want to apply this type of template to several handsets, Avaya recommends you to exclude the following parameters: Owner ID - A text string specified in standby mode. The parameter is located directly ●...
  • Page 408 1. Select the Templates tab. 2. Select the template you want to upgrade. The selected row is highlighted. 3. In the Template menu, select Upgrade... or right-click and select Upgrade..The Upgrade template dialogue appears. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 409 2. Select the template you want to use. The selected row is highlighted. 3. In the Template menu, select Apply to... or right-click and select Apply to..The Apply template window appears. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 410: Numbers

    Templates are not applicable for fixed devices. Note: Creating new numbers 1. Select the Numbers tab. 2. From the Number menu, click New..Alternatively, right-click in the Numbers list and select New..The New Numbers dialogue opens. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 411 3. In the Number menu, select Save. Alternatively, right-click the Number and select Save. Note: An online device can automatically be enabled and saved (default), see Note: Automatically enabling new devices settings on page 438 for more information. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 412: Editing Parameters

    - - Vibrating alert: on, off - - key sound: click, tone, silent - - ring type: normal short silent will be valid. Other settings are ignored. This is also valid when configuring profiles. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 413 3. In the Number menu, click Run template..Alternatively, right-click on the Number in the Number list and select Run template... from the menu that appears. The Run template window appears. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 414 Number at a later moment. See also Assigning a number to a device on page 420 and Adding a new device on page 419. 1. Select the Numbers tab. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 415 3. In the Number menu, select Delete or right click and select Delete. 4. Click Yes in the Delete Number dialogue. The dialogue closes and the Number is deleted from the list. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 416 3. In the Number menu, select Import contacts > From file. Alternatively, right-click the Number in the Number list and select Import contacts > From file from the menu that appears. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 417: Devices

    It is possible to transfer the information for a Number from one device to a new device. ● Devices can be reset to factory settings. ● Devices can be updated with new software. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 418: Adding Devices

    While synchronizing, a progress bar and a text is shown in the Numbers view. Note: Due to hardware limitations in the 3720 telephone the device might be busy for Note: parameter synchronisation, e.g. during a call. Deleting a device 1. Select the Devices tab. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 419 Create after each read item. 1. Select the Devices tab. 2. In the Device menu, select Add device. The Create devices dialogue opens. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 420 7. Repeat 4 to 6 if more devices are to be created, otherwise click Close. Assigning a number to a device Note: This feature is not applicable for fixed devices. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 421 Note: The device must be online. Note: 1. Select the Devices tab. 2. Select the device(s) to be reset. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 422: License Restrictions For Device Handling

    The administrator wants to add 60 numbers according to Creating new numbers on page 410. When trying to add more numbers than allowed, the following dialogue window (see figure 120) appears. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 423 Device Manager by placing it in an advanced charger or using Over-the-Air. This device will automatically be disabled. In the Devices tab, the Device ID of the disabled device is highlighted with red color, see figure on page 424. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 424 To enable the device, another device must first be disabled or deleted. For more information, see Disabling and enabling devices on page 425 or Deleting and enabling devices on page 425. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 425 124). Figure 124: Too many devices enabled 1. In the tab, select the device(s) to be deleted. Devices 2. Right-click and select Delete. 3. Select the device(s) to be enabled. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 426: File Management

    See Importing parameter definition files on page 427, Importing new software for devices on page 428 and/or Importing templates on page 438. 1. In the File menu, select “File management”. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 427 Revision – the revision number of the definition file. Used to determine which definition file ● is the most recent. Parameter version – shows the version of the parameters in the definition file. Used to ● determine compatibility with device software. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 428 Note: Software files (.bin) may be included in package files (.pkg). Note: 1. In the File menu, click File management. The File management window appears. 2. Click on the Software tab. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 429 Only files with a corresponding extension are shown, such as .bin and .pkg. 5. Click Open. 6. Check that the newly imported software files appear in the list. 7. Click Close. 1. Currently, boot software is only applicable for fixed devices. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 430 3. Click Add. The Import files dialogue opens. 4. Select the language files to be imported. 5. Click Open. 6. Check that the newly imported language files appear in the list. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 431 3. Click Add. The Import files dialogue opens. 4. Select the phonebook files to be imported. 5. Click Open. 6. Check that the newly imported phonebook files appear in the list. 7. Click Close. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 432 2. Select the device(s) to upload a language to. It is possible to select several devices, but only devices of the same Device Type can be selected. 3. In the Device Menu, select Upload Language..The Upload Language dialogue opens. Figure 128: Upload Language dialogue Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 433 It is possible to upgrade the software in a device. Upgrade of device software is not available in demonstration mode. 1. Connect a device to the system. 2. Select the Devices tab. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 434 5. The view changes to the Upgrade software dialogue. Figure 130: The Upgrade software dialogue In the Upgrade software dialogue the following fields are shown: Device type – shows the model of your device. ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 435 Cancel upgrade. Cancelling the upgrade lets you restart the handset. The device will restart automatically after a successful download and when the handset is idle. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 436 1. In the File menu, click File management. The File management window opens. 2. Click on the Language tab. 3. Select the Language to be deleted. 4. Click Delete. 5. In the Delete files dialogue, click Yes. 6. Click Close. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 437: Importing/Exporting Numbers And Templates

    My documents directory with the name [EliseSite].xcp. You can select another name and directory. 4. Click Save. Exporting templates to a file It is possible to export templates to a file. One or several templates can be selected. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 438: Other Settings

    Note: simultaneously in the Device Manager. If logging in more devices than allowed, they will be disabled in the Device Manager. The devices must be enabled in order to configure them. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 439: Closing The Device Manager

    2. In the Preferences window, clear the Automatically enable new devices check box. 3. Click OK. Closing the Device Manager In the File menu, click Exit. The Device Manager shuts down. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 440: Dect Interface

    IP-DECT interface settings needs to be changed. In this configuration one IP-DECT interface on the AIWS is communication with multiple Master Base Stations on the same or different locations: 1. On the AIWS Start page, click Setup Wizard. The Setup Wizard opens. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 441: Dect Interface Settings

    Used to convert messaging priorities; Alarm, High, Normal and Low. This conversion is normally only used for compatibility with some PWT telephones and should never be enabled unless you are absolutely sure. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 442 Note: The number of characters that can be entered in the handset when writing a Note: message depends on which SMS character set that is used. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 443: Basic Configuration

    Latin-1 character set. Tip: Russian requires UTF-8 character set. Tip: Note: The UTF-8 character set requires an Avaya IP-DECT system with version 3.0 or Note: later. 5. Click Activate. Basic Configuration The basic configuration requires system administrator or administrator rights. With user rights you will only be able to access and configure the Phonebook.

  • Page 444: Technical Specification

    Check that the Call ID does not conflict with any of the telephones in the system. 7. If the phonebook is located on another module, enter the IP address to that module. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 445 Default text Description Search result Included in a successful request before the entries that matched the request Sorry, no match Sent when there were no match for the sent request. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 446 Figure 20. Each entry has a unique name; the distinguished name (DN). DN consists of its relative distinguished name (RDN) constructed from some attribute(s) in the entry, followed by the parent entry's DN. Think of the DN as a full filename and the RDN as a relative filename in a folder. Avaya DECT R4 - Installation and Maintenance Guide...
  • Page 447 12. Select the appropriate option in the Type of Name Attribute(s) drop down list. The option depends on if the name is stored in a single attribute or if it is split into two different attributes. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 448 ● Figure 134: Settings for Active directory 2003 TFTP parameter setup If TFTP is selected, it means that phonebook searches will return entries from the Avaya PBX through TFTP. Note: Import of central phonebook over TFTP is supported only for IP Office.
  • Page 449 This feature is only used if LDAP is selected as database. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 450 The following figure shows the elements of a telephone number, +46(31)551234 (in canonical format), used in the parameter descriptions below. Figure 136: Example of how a telephone number is built up from different prefixes and extensions. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 451 Example 2: The query is within the same city (area code), but outside the local exchange. ● Queried number: 031612500 Digit treatment identifies 0 as National Prefix and 31 as National Destination Code, strips 031from the number and adds 00 for external line. Resulting number: 00612500 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 452 4. Click Location Settings. 5. Select Digit Treatment to be Enabled or Disabled. 6. Click Activate. 7. For each Location (former IP region) to be used, enter the Location (former IP region) page. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 453 This value is used for two purposes: - To identify the national prefix in the number and remove it when it is not needed. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 454: Export Activity Logs To A Syslog Server

    Syslog Server. The IP address to the Syslog Server must be set in the module, DNS is supported so entering the servername will work as well. The activities can be exported to 5 syslog servers in parallel. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 455: Status

    2. Select Status > Active Faults in the left menu on the AIWS Configuration page to open the page. The following information is shown for each fault: Time when the fault occurred ● Level of the fault: ● - Critical error - Error - Warning Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 456 The error relay can be reset manually from the Active Faults page. 1. Click Configuration on the start page. 2. Select Status > Active Faults in the menu on the Configuration page. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 457 Every time a fault message is generated in the system, information about the fault is written to the log file. The maximum number of entries in the log file is 1050. When the log file is full, the 50 oldest entries are removed. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 458 The first 25 log entries are shown. To get the following 25 log entries, click the Next link. The following fault levels exist in the log: Information ● Individual reset ● All OK ● Critical error ● Error ● Warning ● Figure 140: Example of AIWS fault log. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 459 Repeated faults can be blocked, i.e. the fault will be discarded and no actions will be taken. The incoming fault will be handled when first received and blocked during the set timeout. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 460: Backing Up The Configuration

    Since AIWS Edition 3 version 2.7x, the backup file includes the NetPage section on the ftp side, the loaded software, and packet files as well as the user data including local contacts. So the size of a backup file could increase significantly. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 461: Restoring The Configuration

    Additionally a service dedicated to the interface (for example the IP-DECT)T devices that are connected is also added to the address. The specified interfaces then inform the Device Manager about all devices that are logged in. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 462 1. Login to AIWS. 2. Click on Configuration. 3. In the left pane, select Other Settings > Advanced Configuration. 4. Under DECT Interface, select Device Handling. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 463 You can configure how often a device type must "log in" in order to be considered on-line. This is called "On-line Status Report Time". To enable moving a charger without being logged out, it is possible to set a "Status Log Delay Time". Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 464 Manager in order to be considered online. If the IPBS has not logged in again within the relogin time, it will be considered as logged out. 1. Click Configuration on the start page. 2. Select Other Settings > Advanced Configuration on the Configuration page. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 465: Additional System Settings

    UNS (stand-alone mode) or to forward all requests to a centralized UNS (forwarding mode). In forwarding mode, the local UNS will only be used if the centralized UNS cannot resolve the address. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 466 This can be changed if you want to use a messaging handler in another module. This parameter is changed when the IP-DECT system is connected to another module. 1. To set Default Category, click Default Category. The UNS Default Category page appears. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 467 Figure 147: The UNS Alias / Call ID page. 999999 is a preset alias used for phonebook queries. It shall normally not be changed. 2. Click one of the links. The UNS Alias / Call ID configuration page appears. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 468 Configuration page. The Advanced Configuration page appears. 3. Under Other, click Logging The Log settings page appears. Figure 149: The Log settings page. 4. Click Status Log, System Activity Log or View Advanced parameters. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 469 The following parameters can be set via the Advanced Configuration page. Some of these parameters can also be set in the Setup wizard. Time source ● Time server address ● Fault log ● Time zone ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 470 Date and time can also be set in the Setup wizard. Changing power supply parameter This chapter is for AIWS2 only, please refer to chapter Changing power supply parameters page 577. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 471 Net mask ● Host name ● Domain name ● DNS Server ● WINS Server ● For additional information, see also Installing Elise 2 Server (AIWS Hardware) page 523. 4. Click Activate. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 472 Configuration page. The Advanced Configuration page appears. 3. Under Common, click Reboot. The Reboot page appears. 4. To reboot the AIWS, click Reboot. Note: If the Reboot page is reloaded, another reboot is triggered. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 473: Call Diversion

    Suffix - the system specific code required to activate the diversion (for example "*21*") ● Cancel - the system specific code required to deactivate the diversion (for example ● "#23#"). The user can now enter the diversion number in the handset. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 474: Absence Handling

    Installing and operating the AIWS and the AIWS2 Absence Handling Note: The Absence List feature is not supported by the Avaya IP-DECT system. Note: You can configure user friendly absence menus in the handset using PDM/AIWS2. These menus can then be selected in the handset by selecting Calls > Call services > Absence. This menu is used to set the reason why a call cannot be answered, for example when you are in a meeting.
  • Page 475 1. Click Edit for Remote Connection, to set up the connection parameters. Parameter notes: Require user identification shall be set to No. 2. Set up the connection parameters and click Activate. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 476 Any secured setting can be activated within the 10 minutes period. The module must be restarted for the changes to take effect. Serial port channel Not applicable. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 477: Administration Of Language And User Interface

    Language files (.lng). Translation files are used to change the language to be used in the AIWS. The Language files (.lng) are files that may be imported and uploaded to a device, see description in Importing language files for devices page 430. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 478 Text displayed in menus, on buttons, tabs etc. Translated text can be added inside the tags. <helptext> ● On-line help text. Translated text can be added inside the tags Below is an example of a language file (just showing two buttons with helptext, for simplicity). Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 479 1. Select the Enable translation mode check box in the Import/Export Language page, and click Apply. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 480 All the labels on the pages are shown, see example below. Figure 155: Translation page in translation mode To return to standard view: 2. Clear the OPTION_DESIGN_MODE box. 3. Click BUTTON_SAVE. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 481: Selecting Language

    3. Select Other Settings > Set language in the left menu on the AIWS Configuration page. 4. Select language in the drop-down list and click Permanent. To change language for this session only, i.e. for this browser window until closed, click Temporary. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 482: Customizing The User Interface (Gui)

    1. Log on to the module via an FTP client. The log on process can be different for FTP clients. The Internet Explorer is not an FTP client; it can be used for viewing but not for transferring files. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 483 380, only secure access via HTTPS and FTPES is allowed. HTTP is automatically redirected to HTTPS and FTP access is not allowed. The FileZilla Client freeware (not included) supports FTPES. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 484 It is also possible to replace the start page with a completely new user interface. When the edited or new html file is saved as index.html and placed in the Start page folder on the AIWS FTP area, it will replace the default start page. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 485 The default user interface can be exchanged with one of the example user interfaces, shown in figure 159 on page 486, by saving the html file as index.html and replacing the existing index.html file. index4 is shown in figure 162 on page 490. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 486 Modifying the code may result in loss of Message History functionality. No server side scripts are allowed in the FTP area. Figure 159: NetPage user interface examples; index1 and index2 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 487 160. The comment marks are also used to hide functionality in the user interface. Text written, or functionality, framed by the comment marks is not interpreted by the web browser. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 488 (index4) on the other hand is translated in the language.js and receive.html file, where receive.html includes the NetPage message history applet. See figure 162 on page 490 for an overview of where the different files are used. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 489 Memory full in message service Message deleted due to time-out Message not sent, invalid Call ID Message not sent Message canceled, no license Status time-out from message service Can’t receive status Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 490 (including text in Administrate pages, but excluding text in the Java Applet) are found in the language.js file. Translation of the Java Applet (Message history field) is found in the receive.html file. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 491 ● field. For Firefox browser, fill in “ftp://xxx.xxx.xxx.xxx” in the address field and log on with ● “username” and “password”. 2. Copy the files and paste them into the FTP area. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 492: Password Protected Access To Net

    NetPage can be accessed from a cordless unit that supports WAP. Two WML pages for this purpose are included in NetPage. The page that is accessed is called send.wml and the response is shown on receive.wml. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 493: Testing The New User Interface

    3. Open the file. All tags that are not translated are marked with the comment: <!-- The text identifier below couldn't be translated --> 4. Translate the new text and import the translated file again. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 494: Messaging

    The following settings are applicable for NetPage web messaging. For AIWS2 (only): Besides the settings for NetPage web messaging it is also possible to select which GUI to use as default for NetPage. To set messaging properties: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 495 If a group of Call IDs partly consists of Call IDs out of this range, the message will only be sent to the Call IDs within the range. An empty field means no upper limit. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 496 For AIWS2 it is possible to import maximum 3000 entries via the CSV file. The CSV file is uploaded/pasted with the Number list upload program (included in NetPage) as described below. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 497 5. Make a backup of the uploadednrlist.js file, see further in Backing up and restoring NetPage files on page 502. Note: When the number list has been updated, be sure to clean the cache memory on Note: the web browser. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 498: Predefined Groups

    6. Click Close to exit the administration. Editing Groups 1. Click the Common Groups or My Groups button in NetPage. For Common Groups enter the user name "user" and the password "password". Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 499: Creating Messaging Groups

    1. Click Configuration on the Start page. 2. Select Messaging Groups > Edit in the menu on the Configuration page. 3. Open the group to be configured by clicking on its name (default EMPTY). Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 500: Predefined Messages

    This feature can only be reached from index4. Note: The predefined messages include message text, beep characteristics, priority and message type. There are two types of messages: “Common Messages” and “My Messages”. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 501 Messages enter the user name “user” and the password “password”. 2. Select the messages that shall be changed and the administration field will open. 3. Make the changes and click Save. 4. Click Close to exit the administration. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 502: Message History Status

    1. Put copies of all of the backup NetPage directory files in the NetPage ftp area, see Files for Translation/Editing on page 482. 2. Test that NetPage is functioning properly, see Testing the new user interface on page 493. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 503 4. If not already done, repeat the same process as above in point 1) but for Common Messages. (Log on with "user" and password "password".) 5. Test that NetPage is functioning properly, see Testing the new user interface on page 493. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 504: Open Access Protocol (Oap)

    Figure 166: Setting up the Message Distribution list for the DECT Interface to send information to the OAP Server 3. Enter the address xxx.xxx.xxx.xxx/OAP in one of the address fields. Click on the Activate button. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 505: Software Administration On The Aiws

    Software administration on the AIWS Software administration on the AIWS For software administration on Elise2 (AIWS hardware) refer Maintenance information for the AIWS on page 550. Getting Started with the AIWS Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 506 Installing and operating the AIWS and the AIWS2 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 507: Software Administration On The Aiws2

    2. Select Software > Switch in the menu on the Configuration page. 3. Select settings, either “Copy current setting” or “Use factory default settings”. Current settings means that you copy the configuration from the software you are currently using. 4. Click “Switch". Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 508: Installing New Software

    For instructions on upgrading the Elise 3 hardware with new Boot software (autoupdate.bin) refer to Performing a field upgrade of the boot software on page 591.Troubleshooting Avaya In-Building Wireless Server (AIWS) on page 693. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 509: Getting Started With Aiws2

    Software administration on the AIWS2 Getting started with AIWS2 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 510: Accessing The Product

    2. Connect a mini-USB type B cable between the USB port on your computer and the management port on the module. 3. If the required port driver is not installed on the computer, install it now. See port driver installation. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 511: Install The Port Driver On Windows Xp/Vista

    8. Check the Search removable media (floppy, CD-ROM...) check box. 9. Check the Include this location in the search: check box. 10. Browse to the folder where the port driver is saved. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 512: Install The Port Driver On Windows 7

    4. Press the Mode button twice again to change the USB mode to network access. 5. Select Control Panel > Hardware and Sound. 6. Select “Device Manager” under Devices and Printers. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 513: Configuration

    If the product has not got a Setup Wizard all settings are set from the products configuration pages, see Setup from the Advanced Configuration Page page 514. Note: For extended configuration, refer to the Installation and Operation Manual for this Note: product. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 514: Setup Via The Setup Wizard

    Installation Guide, and all necessary safety precautions when using the equipment. Follow the operating instructions and adhere to all warnings and safety precautions located on the product, and in the product manuals. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 515 For walls made of concrete and bricks use them together with the wall plugs. For other types of walls use suitable screws and plugs according to wall material. For detailed mounting instructions refer to Installation Guide Elise3. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 516: Device Manager Keyboard Shortcuts

    Installing and operating the AIWS and the AIWS2 Device Manager Keyboard Shortcuts The following table shows the shortcuts that can be used in the Device Manager. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 517: General

    Delete the selected Number from the database Ctrl + F Find a Number Templates Shortcut Description Ctrl + N Add a new template Enter Edit the selected template Ctrl + C Copy the selected template Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 518 Installing and operating the AIWS and the AIWS2 Rename the selected template Delete Delete the selected template Ctrl + F Find a template Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 519: Function Indicator And Error Relay Output

    AIWS is connected to the A-bus or not and also whether there is a Central Unit connected to the A-bus. Which mode the AIWS uses is set on the AIWS administration pages. The function indicator and error relay indications are described below. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 520: For Elise 3 (Aiws2 Hardware)

    Installing Elise 2 Server (AIWS Hardware) page 523. For Elise 3 (AIWS2 hardware) For Elise 3 (AIWS2 hardware), refer to chapter Status LED indicators on page 566 of the Installing Elise 3 Server (AIWS2 Hardware) section. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 521: File Types

    Storage for site specific data. These files may not be edited manually. Used only by PDM. Template file Contains one or more exported templates. Number file Exported Numbers. Translation file eXtensible Markup Language. Language file for PDM and AIWS Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 522 Installing and operating the AIWS and the AIWS2 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 523: Installing Elise 2 Server (Aiws Hardware)

    System Bus Cabling Ethernet cable Tools etc. required: Screwdriver Cutting pliers Screws for installation Multimeter Power supply PC with Microsoft Internet Explorer 5.5 or later Software "Route to ELISE". (Available from the distributor) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 524: Fcc Compliance Statements For Class A Digital Device

    EU Compliance statements for Class A device This is a limit-class A device. This device can cause radio interference in residential areas, in which case the owner may be required to undertake appropriate countermeasures. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 525: Board Description

    Board description Board description Figure 168: The Elise 2 Server (AIWS Hardware) circuit board. 2 3 4 5 LED1 BAT1 IC24 LED6 LED7 RS232:3 RS232:2 RS232:1 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 526 Elise 2 Server (AIWS Hardware) detects this automatically and will reconnect to the System 900 with the new address (it takes approximately 30 s). Selector switch for operating mode Module key and Backup battery Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 527: General Information

    1. Remove the cover from the Elise 2 Server (AIWS Hardware). 2. Press the push button SW4 to perform a shut down of the processor. 3. Wait until the Function Indicator is flashing orange. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 528: Operating Modes

    If the Compact Flash needs to be partly updated with new application software, the image installation mode should not be used. For more information, see Updating application software on page 550. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 529: Selecting Operating Mode

    2. Open the administration web page and press "Reboot" or follow the instructions in Powering down and restarting the Elise 2 Server (AIWS Hardware) on page 527. Starting the unit in Normal Mode 1. Set all sections on SW3 to OFF. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 530: Function Indicator

    Licence error Watch-dog reset Shut-down Memory error (3 s ON / 3 s OFF) Network error (IP interface initiation error) Module key error (Module key not found) Each segment = 100 ms Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 531: Administration And Authentication

    Administration To access the web pages below, the user admin is used. The web page "xxx.xxx.xxx.xxx/admin" is used in most occasions, for example: System setup, for example System 900 configuration ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 532: Installation

    Unit on the A/B-bus. If the Elise 2 Server (AIWS Hardware) should control the communication on the A/B-bus, follow instructions in Elise 2 Server (AIWS Hardware) controlling the communication on the A/B-bus on page 535. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 533: Opening The Housing

    Use a screwdriver or similar to release the cover by applying a light pressure to the two snap catches (1) and remove the cover (2). Figure 171: Opening the Elise 2 Server (AIWS Hardware) housing. Wiring runs The plastic partition is scored to facilitate breaking at convenient intervals. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 534: Selection Of A Or B-Bus

    To use the B-bus, remove the 0 ohm resistors R111 and R112 from the circuit board and solder jumper points S1 and S2 (R111 and R112 are situated on the bottom side of the circuit board). See figure 172 on page 535. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 535: Elise 2 Server (Aiws Hardware) Controlling The Communication On The A/B-Bus

    Elise 2 Server (AIWS Hardware) to modules connected to the A-bus. The Elise 2 Server (AIWS Hardware) does not have any other of the Central Unit functionality, for example the possibility to address Pocket Units over the A-bus or handle absence information received from Charging Racks. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 536 173 below. Figure 173: Jumper points for configuring the Elise 2 Server (AIWS Hardware) unit to be a communication controller on A/B-bus. LED1 BAT1 IC24 LED6 LED7 RS232:3 RS232:2 RS232:1 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 537: Mounting

    1. Remove the rectangular (1) and circular (2) covers. 2. The rectangular covers are used to fasten units to each other (3 and 4)Fasten the unit with three screws, see the illustration in Mounting on page 537. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 538: System 900 Addressing

    RS232:2 RS232:1 Connection of system bus The Elise 2 Server (AIWS Hardware) can be installed together with other System 900 units, either via modular system bus cabling or via twisted-pair lines. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 539 BUS 2 Other System 900 units are connected to A or B-bus, pin 1 and 2 at screw connector J24. Note: Observe polarity. Use only twisted pairs for two-wire connections. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 540: Connection Of Supply Voltage

    1-2 selects operating and 2-3 selects released. In figure 177, the relay is released and as the jumpering is set to 1-2 the circuit is open and the error relay output is inactive. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 541 Figure 179: Connections for serial line printing. 25-pin male ELISE D-sub connector J11/J7/J8 1 (not used) 2 TX 3 RX 4 CTRL IN 5 CTRL OUT 6 (not used) 7 GND 8 (not used) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 542 The inputs IN1 and IN2 are active when they are connected to 12 V. When the output OUT1 is active, the potential in point A in figure 181 will be close to 0 V. The same applies for a similar connection for OUT2. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 543: Activation Of Battery

    IC24 LED6 LED7 RS232:3 RS232:2 RS232:1 The backup battery is a 3V lithium battery. At any interruption in the ordinary power supply, the real-time clock will be supplied by the battery. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 544: Connection Of Ethernet

    Connect the Ethernet cable to connector J20, see figure 183 below. It is recommended to break off a suitable section before inserting the Ethernet cable, see Wiring runs on page 533. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 545: Setup Of Network Parameters

    3. Connect the power cable and wait until the Function Indicator indicates with steadily orange light. Elise 2 Server (AIWS Hardware) now has the network setup IP address 192.5.36.229. If the function indicator is red, check that supply voltage is 12.5 Vdc ±10%. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 546: Installation Test Procedure

    Check if the following are connected: Time synchronizer, DECT interface, SMS center. Check at the DECT DH (Device handler) whether the Nr. of DM (Device Managers) is more than 0. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 547: Clock Synchronisation And Time Settings

    Not all system’s Central Unit can provide the time. Note: Independent of time source the Elise 2 Server (AIWS Hardware) can handle different time zones and adjust the clock according to daylight saving time. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 548: Message Distribution

    It is however not necessary to address a specific module on the A-bus as the Central Unit in the System 900 can distribute the data to a module. Note that this requires configuration of the Central Unit. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 549 Note: For AMS version 3.00 and 3.10 the service cannot be used. Instead the correct Note: port on the AMS, port number 10010, has to be used for addressing, i.e. xxx.xxx.xxx.xxx/:10010. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 550: Unite Name Server (Uns)

    Otherwise, the software upgrade will not start until the AIWS device manager will be closed. There is no additional indication or warning text that the AIWS Device manager is still open. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 551: Replacing An Image On The Compact Flash

    5. Select the image file and press writ e to flash to start the installation. It will take some time to install the new image. The time is dependent of the size of the image and the type of connection to the Elise 2 Server (AIWS Hardware). Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 552: Installing An Image On An Empty Compact Flash

    Elise 2 Server (AIWS Hardware). Note: The .img file must be used to update the complete image on the Compact Flash. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 553: Updating The Software License

    6. Install the new circuit board in the case and make sure the circuit board clicks into position. 7. Set all switches and jumpers as they were on the original circuit board and replace the screw connectors. 8. Check installation according to Installation test procedure on page 546. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 554: Lon Piggy Back Circuit Board (Lpb)

    Male connector to be put on J10 on Elise 2 Server (AIWS Hardware) circuit board Push button For service Micro Controllers and others Flash memory Neuron micro controller PIC flash micro controller Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 555 Opening the housing page 533 2. Perform a power down of the Elise 2 Server (AIWS Hardware), see Power Down page 527 3. Lift off the screw connector J1 from the LPB Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 556 M LON 6. Replace all removed connectors 7. Close the cover and restart Elise 2 Server (AIWS Hardware), see Powering down and restarting the Elise 2 Server (AIWS Hardware) on page 527. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 557: Installing Elise 3 Server (Aiws2 Hardware)

    The Elise 3 is available in several hardware variants. The Avaya IP-DECT R4 system uses the Elise 3 Lite variant. The Elise 3 Lite is intended for connections via IP only. It has two LAN connections, two USB 2.0 ports for communication with external devices, one mini-USB port for easy management...
  • Page 558 PC with Microsoft Internet Explorer 8.0 and 9.0, Mozilla Firefox 3.6 up to 12.0 Sun™ Java™ Runtime JRE 6 Software "Route to Elise". (Available from the distributor) 1. Separately ordered license certificate Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 559: Fcc Compliance Statements For Class B Digital Device

    ● Modifications Changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 560: Ic Requirements For Canada

    LON connector, AUX input and outputs, and a error relay output conection on the rear panel. The rear side also houses the connections for the external battery and AC power supplies. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 561 Used for performing controlled restart and forced restart, See Powering down and restarting the Elise 3 Server (AIWS2 Hardware) on page 564 Power LED Indicates the Power status Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 562 Screw connector for connection of the LON bus, see on page 579 Applicable for the Elise 3 LON version only V+ Ext/GND Ext External 12 V power supply to provide galvanic isolation of the inputs and outputs, see below. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 563: License

    Setup Wizard, on the Configuration page (the first view) and on the Advanced Configuration page in Troubleshoot > System Information. It is also found in the Boot Mode GUI under System > Information. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 564: Powering Down And Restarting The Elise 3 Server (Aiws2 Hardware)

    During startup, there is a delay for three seconds in which you can start the module in Boot Mode. Operating modes Apart from the normal mode, there are three different operating modes; Boot mode, Demonstration Mode (unlicensed), and Troubleshoot Mode. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 565: Selection Of Operating Mode

    Starting in boot mode 1. Press the Restart button and release within four seconds. The Status LED indicates quick shutting down with a quick flashing blue light and then ’waiting’ with fixed yellow light. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 566: Status Led Indicators

    10 minutes. In case you want an immediate restart you can use the Mode button. Status LED indicators Figure 190: Status is indicated by the Status LEDs according to the list below. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 567 Indication Fault Yellow Mode Blue Normal Fixed light incates normal state ● Slow flashing light indicates medium attention ● Quick flashing light indicates high attention ● Figure 192: LED Status Indicators Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 568 The blank label is found on the back side of the Getting started and Safety document: “Elise 3 – EMBEDDED LINUX SERVER INCLUDING SAFETY INSTRUCTIONS”, included in the delivery. Figure 193: Label for IP Address/Host name Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 569: Authentication And Administration

    FTP area. The user can change its own password on the following page; http://xxx.xxx.xxx.xxx/admin/public/ftpuser_chpass.shtml. Administration To access the web pages below, the user admin is used. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 570: Installing The Elise 3 Server (Aiws2 Hardware)

    564 when disconnecting the power to the Elise 3 Server (AIWS2 Hardware). Note: Install only one Elise 3 Server (AIWS2 Hardware) at a time, otherwise IP address Note: conflict might occur. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 571: Installation Procedure

    1. Fasten the supplied assembly brackets on the bottom side of the module. 2. Use the supplied screws and wall plugs (or other suitable screws and plugs dependent on wall material) and mount the module as shown in the picture below. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 572: Rack Mounting

    1. Fasten the big assembly bracket on the right side of the module and the small ssembly bracket on the left side as shown in the figure below. Figure 195: Front Mounting single rack 1 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 573 Front mounted double (requires the Standard 19" rack kit) 1. Use the supplied assembly brackets and fasten the two modules together, both on the rear side and on the bottom side, as shown in the two figures below: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 574 2. Use the two small standard assembly brackets and fasten one on the right front side and the other on the left front side. 3. Fasten the assembly brackets in the rack, see figure below (screws not included). Figure 198: Front mounted double rack 2 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 575 2. Use the two small reverse assembly brackets and fasten one on the right rear side and the other on the left rear side. Figure 200: Rear Mounted double Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 576: Supply Voltage

    Note: A 24 hours backup requires a 12V battery with at least 4.8 Ah. Note: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 577 Power LED will indicate with slow flashing red light. 1. Select Other Settings > Advanced Configuration in the menu on the Configuration page. 2. Select Power supply in the menu on the Advanced Configuration. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 578: Connections

    The Elise 3 Server (AIWS2 Hardware) module can be installed together with System 900 modules, either via modular system bus cabling or via twisted-pair lines to 1 and 2 on screw connector A-bus. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 579 See the application documentation for more information about functionality. Connections are made with twisted pairs to 1 and 2 on screw connector. Figure 205: Error Relay Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 580: Accessing The Elise 3 Server (Aiws2 Hardware)

    The Elise 3 Server (AIWS2 Hardware) can be accessed either via an IP network or directly via the management port (mini-USB). You can access the product´s web interface using browsers Mozilla Firefox 3.6 or later Internet Explorer 8.0™, Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 581 Installing the Elise 3 Server (AIWS2 Hardware) Accessing the Elise 3 Server (AIWS2 Hardware) through the network Avaya recommends that the Elise 3 Server (AIWS2 Hardware) module should always be assigned the same IP address if it communicates with other equipment, to prevent it from losing contact with the equipment after a restart.
  • Page 582 Installing the port driver on Windows XP/Vista Note: When switching between Mass storage mode and network mode, it takes about Note: 30 seconds before the module can be accessed with the 192.5.36.229 address. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 583 8. Select the Include this location in the search: check box. 9. Browse to the folder where the port driver is saved. 1. If not pressed within 10 minutes, the module will automatically change to Network access (default mode). Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 584 This is indicated by slow flashing blue light on the Mode button LED. 3. Locate the required “elise3.inf” driver and save it on your PC. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 585 9. Browse to the folder where the port driver is saved and click “Next”. A Windows security window opens. 1. If not pressed within 10 minutes, the module will automatically change to Network access (default mode). Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 586: Basic Configuration

    Installation and Operation Manual. For products not having a Setup Wizard, all settings are configured from the product’s Advanced Configuration page, see Setup using the Advanced configuration page on page 587. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 587 Mode button on the module. The module’s Mode button LED indicates that a confirmation is needed with a quick flashing blue light. Mode LED Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 588: Clock Synchronisation And Time Settings

    System 900. In this case, the Elise 3 Server (AIWS2 Hardware) will send its time to the connected system once every 24-hour period and when the time is updated. To set the time in System 900 from the Elise 3 Server (AIWS2 Hardware) do as follows: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 589: Message Distribution

    It is also possible to address the System 900 interface on another module by entering its IP address instead of 127.0.0.1 (localhost). Module addressing ● 127.0.0.1/S900?03 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 590: Maintenance Information For The Aiws2

    Normally the installation of software is done from the application’s web interface but it can also be done in Boot Mode, see Installing software in boot mode on page 592. See also Software administration on the AIWS2 on page 507. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 591 Resetting the module’s application software back to factory default settings can be done from the application’s web interface on the Configuration page under Software. Either by switching software or reinstalling software and selecting factory default settings. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 592 3. Click the “Browse...” button and locate the software (.pkg) file to install. 4. Select where to save the software. If two versions of the software already have been installed on the module choose which software to replace. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 593: Working In Boot Mode

    You can find the Module key number, MAC address, and Boot software version, Under System > Information in the Boot mode. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 594: Replacing An Existing Elise 2 Module With Elise 3

    For a hardware replacement of an Elise 2 module with an Elise 3 module follow the steps: 1. Create a backup of your configuration on the Elise 2 module. 2. Restore the backup of the configuration on the Elise 3 module. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 595: Moving A License From Elise 2 Server (Aiws Hardware) To The Elise 3 Server (Aiws2 Hardware)

    3. Slide the metal cover backwards. 4. Remove the Module Key from the Elise 2 module. 5. Replace the Module Key on the Elise 3 with the one from Elise 2. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 596 See figure below. Figure 208: Elise 3 circuit board SD card Elise3 circuit board 6. Slide the metal cover back to the front. 7. Replace the four screws. 8. Restore the configuration. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 597: Datasheet For The Elise 3 Hardware (Aiws2)

    Storage temperature -25°C to +55°C Relative humidity 30-85% (non condensing) Enclosure protection IP30 Immunity to electromagnetic fields 10 V/m Immunity to ESD 6 kV contact discharge and 8 kV air discharge Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 598 Elise 3 Standard, UK, NA, AU/NZ FE3-AAACAA Elise 3 NSS/LON , EU/EFTA FE3-AAADAA Elise 3 ISC/LON , EU/EFTA 1. Elise 3 Standard with LON piggyback 2. Elise 3 Standard with LON piggyback Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 599 30 V DC AUX inputs: 2 × digital inputs Power supply: 1 × screw terminal for a 12-24 V DC external power supply, or 12 V DC lead battery max. 10 Ah Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 600 Installing Elise 3 Server (AIWS2 Hardware) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 601: Technical Data

    ● Avaya In-Building Wireless Server (AIWS) ● Avaya In-Building Wireless Server (AIWS2) ● Omnidirectional single antenna ● Directional dual antenna ● Directional single antenna ● Outdoor housing DECT base stations ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 602: Ip-Dect Base Station (Ipbs1)

    Network Ethernet: 10/100baseT Voice over IP Voice over IP: H.323 XMobile incl. H.450 G.711 A-law / μ-law (64kbps) Voice Encoding: G.723.1 (5.3 kbps) G.729A and AB (16 kbps) G.726 (32 kbps) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 603 EN 301406, TBR22 Safety: EN 60950-1 EMC: EN 301 489-6 Product marking: EC Declaration of Conformity can be found at: http://support.avaya.com/DoC Compliance to US and Canadian regulations and standards Safety: CSA/UL 60950-1 EMC/Radio: FCC part 15 (Class B) and RSS-213 ans ICES-003...

  • Page 604: Ip Dect Base Station (Ipbs2)

    2 × MCX connectors for external antenna Power Power over Ethernet IEEE 802.3af or local power supply. Note: Brazil is a POE only solution. Note: Operating voltage: 21 to 56 Vdc Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 605 3720, 3725 and 3740/3745/ 3749 Supported Handsets Compliance to European regulations and standards EU directives: 1999/5/EC (R&TTE), 2011/65/EU (RoHS) Radio: EN 301406 Safety: EN 60950-1 EMC: EN 301 489-6,EN 301 489-1,EN 60945 Product marking: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 606 Technical Data EC Declaration of Conformity can be found at: http://support.avaya.com/DoC Compliance to US and Canadian regulations and standards Safety: CSA/UL 60950-1 EMC/Radio: FCC part 15 (Class B) and RSS-213 ans ICES-003 Product marking: FCC ID: BXZIPBS2R2A, IC:3724B-IPBS2R2A Compliance to Australian regulations and standards...

  • Page 607: Tdm-Dect Base Station (Db1)

    1.3 W to 2.0 W depending on number of slots currently in use. Radio RF output power (e.r.p.), EU: Between 23 dBm and 28 dBm (with internal antenna) RF output power (e.r.p.), US: Between 17 dBm and 21.6 dBm (with internal antenna) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 608 Safety: EN 60950-1 EMC: EN 301 489-6,EN 301 489-1,EN 60945 Product marking: EC Declaration of Conformity can be found at: http://support.avaya.com/DoC Compliance to US and Canadian regulations and standards Safety: AS/NZS 60950-1 EMC/Radio: FCC part 15 (Class B) and RSS-213 ans ICES-003...

  • Page 609: Ip Dect Gateway (Ipbl)

    16 × RJ45, ISDN UPN DECT base stations interface Power Operating voltage: 110/230 VAC (100 - 240 VAC) Power consumption: Max 210 W (VAC) Max 250 W (VDC) Power dissipation Approx 15 W Network Ethernet: 2 X 10/100baseT Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 610 1999/5/EC (R&TTE) Safety: EN 60950-1 EMC: EN 301489-1,EN 301 489-6, Product marking: EC Declaration of Conformity can be found at: http://support.avaya.com/DoC Compliance to US and Canadian regulations and standards Safety: CSA/UL 60950-1 FCC part 15 (Class B) and ICES-003 Product marking:...
  • Page 611 IP DECT Gateway (IPBL) Compliance to Australian regulations and standards Safety: IEC-60950-1 Product marking: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 612: Base Station Rm627 (Bs330)

    1999/5/EEC, Radio & Telecommunications Terminal Equipment (R&TTE) Directive and 2009/125/EC/(ErP). Conformity marking: DECT standard: EN 301 406:2001 (DECT) EN 300 444:2001 (TBR22 GAP) Safety standard: EN 60950-1:2006+A11:2009 and EN 60945 EMC standard: EN301489- 6:2002 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 613: Base Station Rm637 (Bs340)

    1.2 W and 2.0 W (depending on the number of calls active) RF output power (e.r.p.): between 20 dBm and 25 dBm (depends on direction due to external antenna characteristics) Receiver sensitivity: at least -86 dBm at B.E.R. = 10-3 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 614 Conformity marking: DECT standard: EN 301 406:2001 (DECT) EN 300 444:2001 (TBR22 GAP) Safety standard: EN60950-1:2001 EMC standard: EN301489- 6:2002 Accessories Directional single antenna Directional dual antenna Omnidirectional single antenna Outdoor housing Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 615: Avaya 3725 Dect Telephone

    128 × 160 pixel LCD with white LED back-light Indicator: LED on top/front for visual indication of incoming call, message. The LED may also be used for visual indication of normal function. Vibrator: Incoming call/message Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 616 Storage of contacts: 250 contacts ● 48 character name ● 24 digit work number ● 24 digit mobile phone number ● 24 digit other number ● A selectable ring tone ● Telephony Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 617 0°C to +40°C Storage temperature: -20°C to +60°C Enclosure protection: IP44, IEC EN60529 Immunity to electromagnetic fields: 3V/m EN61000-4-3 Immunity to ESD: 4 kV contact discharge and 8 kV air discharge (EN61000-4-2) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 618 QD ID: B016451 Radio: EN 301 406, TBR22 Bluetooth: EN 300 328-2, EN 301489-17 SAR (Specific Absorption Rate): EN50360 and EN62209-1, 0.074 W/kg (10 gram) Safety: EN60950-1 EMC: EN301489- 6, EN 301 489-1 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 619 CS-03 Compliance to Australian regulations and standards Product marking: For models production date until March 2010: QD ID: B014317 For models since production date April 2010: QD ID: B016451 Radio: EN301406 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 620 EN 300 328-2, EN 301489-17, AUS/NZS-4771 SAR (Specific Absorption Rate): EN 50360 and EN62209-1, 0.074 W/kg (10 gram) Safety: AUS/NZS 60950-1 EMC: EN301489- 6, EN 301 489-1 DECT: AS/ACIF 5004, TS028 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 621: Avaya 3720 Dect Telephone

    LED may also be used for visual indication of normal function. Vibrator: Incoming call Keypad: Soft keys ● Hook off ● On hook and Power On/Off on the same key ● Four way navigation key ● Numerical keys ● Audio Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 622 Call list storage capacity: 25 received, dialled and missed calls with time stamp Radio Automatic DECT protocol detection: Automatic detection and configuration for US DECT and EU DECT at first registration. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 623 Note that storing Li-Ion batteries at high temperature dramatically reduces its capacity. For example storage around maximum temperature reduces capacity with 20% in less than a month, permanently. Compliance to European regulations and standards Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 624 CSA 60950-1 EMC/Radio: RSS 213, ICES-03 Hearing aid: CS-03 Compliance to Australian regulations and standards Product marking: Radio: EN301 406 SAR (Specific Absorption Rate): EN50360 and EN62209-1, 0.075 W/kg (10 gram) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 625: Avaya 3740 Dect Telephone

    128 × 160 pixel LCD with white LED backlighting. Indicator: LED on top for visual indication of incoming call/ message. The LED may also be used for visual indication of normal function. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 626 40 characters in a name and 20 digits in a number Company Phonebook Maximum name and number length: 24 characters in a name and 24 digits in a number (1 number per name). Entries: 1000 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 627 Frequency range: 1880-1900 MHz 1920-1930 MHz 1910-1930 MHz 1910-1920 MHz Modulation: GFSK Channel spacing: 1.728 MHz Antenna: Integral Radiated power: EU: 250 mW US: 100 mW LA: 250 mW BR: 250 mW Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 628 Headset with microphone on boom Desktop charger, Advanced Headset adapter for Mic on boom Separate battery pack charger Peltor hearing protection headset Charging rack Headset adapter for standard Peltor headset (ATEX classified) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 629 UL 60950-1 EMC/Radio: FCC Part 15 D Hearing Aid: 47 CFR Part 68, Subpart D and TIA-968-A Compliance to Canadian regulations and standards Product marking: IC: 3724B-DH5 EMC/Radio: RSS-213 and ICES-003 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 630 Normal operation 0.008 W/kg (1 gram) Body worn operation 0.011 W/kg (1 gram) Safety: CSA 60950-1 Hearing aid: CS-03 1. Requires the headset adapter for Mic on boom, that is ordered separately. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 631: Avaya 3745 Dect Telephone

    × 160 pixel LCD with white LED backlight Indicator: LED on top for visual indication of incoming call or message. The LED may also be used for visual indication of normal function. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 632 40 characters in a name and 20 digits in a number Company Phonebook Maximum name and number length: 24 characters in a name and 24 digits in a number (1 number per name). Entries: 1000 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 633 EU/LA/BR: 10 mW (maximum average power) BR: 120mW US: 4 mW (maximum average power) Bluetooth radio: Radio spectrum: ISM 2.4000-2.4835 MHz Environmental Operating temperature: -10°C to +40°C Storage temperature -20°C to +60°C Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 634 60% Chlorhexidin 0.5mg/ml Keypad Abrasion Test 20 NB 0500-B Accessories Hinge-type/Swivel-type clip ● Desktop charger, Basic ● Desktop charger, Advanced ● Charging Rack ● Battery pack opener ● Verified Bluetooth Headsets Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 635 Jabra STEALTH ● Jabra SUPREME ● Plantronics BlackBeat GO 2 ● Plantronics Blackwire 710 ● Plantronics M70 ● Plantronics M90 ● Plantronics ML20 ● Plantronics Voyager Edge ● Plantronics Voyager Legend ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 636 EN 300 328-2, EN 301489-17, AUS/NZS-4771 Safety: AUS/NZ 60950-1 EMC: EN301489- 6, EN 301 489-1 SAR (Specific Absorption Rate): EN 50360 and EN 62209-1, 0.137 W/kg (10 gram) DECT: AS/ACIF S004 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 637: Avaya 3749 Dect Telephone

    × 160 pixel LCD with white LED backlight Indicator: LED on top for visual indication of incoming call or message. The LED may also be used for visual indication of normal function. Vibrator: Incoming call/message Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 638 40 characters in a name and 20 digits in a number Company Phonebook Maximum name and number length: 24 characters in a name and 24 digits in a number (1 number per name). Entries: 1000 Local Phonebook Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 639 1.728 MHz Antenna: Integral Dynamic Output power: EU/LA/BR: 10 mW (maximum average power) US: 4 mW (maximum average power) Bluetooth radio: Radio spectrum: ISM 2.4000-2.4835 MHz Environmental Operating temperature: -10°C to +40°C Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 640 Peltor M2RX7-WS4 1. Note that storing Li-Ion batteries at high temperature dramatically reduces its capacity. For example, storage around maximum temperature reduces the capacity with 20% in less than a month, permanently. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 641 Avaya 3749 DECT Telephone 2. Sira has tested the enclosure to IP64. IPX5 marking is based on Avaya tests and is not validated by Sira. 3. In hazardous areas; it is only permitted to use EX classified accessories/Bluetooth headsets. Intrinsically safe classification 0470 SIRA 10ATEX2072 IECEx SIR 10.0038 II 2G, II 2D Ex ib IIC T4 Gb Ex ib IIIC T55°C Db IP65,...
  • Page 642 EN 300 328-2, EN 301489-17, AUS/NZS-4771 Safety: AUS/NZS 60950-1 EMC: EN301489- 6, EN 301 489-1 SAR (Specific Absorption Rate): EN 50360 and EN 62209-1, 0.137 W/kg (10 gram) DECT: AS/ACIF S004 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 643: Advanced Charger For 3720 And 3725 Dect Telephones

    1. Disclaimer: Explosive atmosphere; The approvals are valid exclusively for surface industry. Avaya explosion protected telephone 3749 shall therefore not be used in mining (underground) location. Avaya does not support or take responsibility for any change in the product or its designation.
  • Page 644 Compliance to Canadian regulations and standards Product marking: Safety: CSA 60950-1 EMC: FCC CFR 47 Part 15 Compliance to Australian regulations and standards Product marking: Safety: IEC 60950-1 EMC: EN 55022 (class B), EN61000-4-3 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 645: Advanced Charger For 3740, 3745, And 3749 Telephones

    4 kV contact discharge and 8 kV air discharge (EN61000-4-2) Compliance to European regulations and standards EU directives: 2004/108/EC(EMC) Product marking: Safety: EN60950-1 EMC: EN 55022 (class B), EN61000-4-3 Compliance to US regulations and standards Product marking: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 646 Compliance to Canadian regulations and standards Product marking: Safety: CSA 60950-1 EMC: FCC CFR 47 Part 15 Compliance to Australian regulations and standards Product marking: Safety: IEC 60950-1 EMC: EN 55022 (class B), EN61000-4-3 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 647: Basic Charger For 3720 And 3725 Dect Telephones

    EMC: EN 55022 (class B), EN61000-4-3 Compliance to US regulations and standards Product marking: Safety: UL 60950-1 EMC: FCC CFR 47 Part 15 Compliance to Canadian regulations and standards Product marking: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 648 Technical Data Safety: CSA 60950-1 EMC: FCC CFR 47 Part 15 Compliance to Australian regulations and standards Product marking: Safety: IEC 60950-1 EMC: EN 55022 (class B), EN61000-4-3 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 649: Basic Charger For 3740, 3745, And 3749 Telephones

    EN 60950-1 EMC: EN 55022 (class B), EN 61000-4-3 Compliance to US regulations and standards Product marking: Safety: UL 60950-1 EMC: FCC CFR 47 Part 15 Compliance to Canadian regulations and standards Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 650 Technical Data Product marking: Safety: CSA 60950-1 EMC: FCC CFR 47 Part 15 Compliance to Australian regulations and standards Product marking: Safety: IEC 60950-1 EMC: EN 55022 (class B), EN61000-4-3 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 651: Multiple Battery Charger

    Power cord with IEC C13 connector Compliance to European regulations and standards EU directives: 2004/108/EC(EMC) Product marking: Safety: EN60950-1 EMC: EN 55022 (class B), EN61000-4-3 Compliance to US regulations and standards Product marking: Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 652 Compliance to Canadian regulations and standards Product marking: Safety: CSA 60950-1 EMC: FCC CFR 47 Part 15 Compliance to Australian regulations and standards Product marking: Safety: IEC 60950-1 EMC: EN 55022 (class B), EN61000-4-3 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 653: Rackmount Charger

    Rackmount Charger Rackmount Charger There are two kinds of Rackmount charger, one for the Avaya 3720/3725 DECT telephones and another for the Avaya 3740/3749 DECT Telephones. Both chargers are with the same hardware and housing but with a slightly different holder for the different handset types.
  • Page 654 Compliance to Australian regulations and standards Product marking: Safety: IEC 60950-1 EMC: EN 55022 (class B), EN 301 489-6 Compliance to Russia regulations and standards Product marking Safety GOST R IEC 60950-1 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 655: Portable Device Manager (Winpdm)

    English as standard, additional languages can be added. Accessories Used for programming 372x and 374x. Requires USB port. Advanced Desktop Charger, DC4 Used for programming 372x and 374x. Requires USB port. Rack Charger, CR3 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 656: Avaya In-Building Wireless Server (Aiws)

    Power Supply AC cord for EU, UK, US, Australia Build-inCentral Phonebook Number of entries: 500 (editable) or 2000 (view only), csv format import and export External Central Phonebook Supported protocols: LDAP Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 657 Other Unite module with time server ability Manual setting Messaging IP-DECT Max capacity: 4 000 messages / hour Supported special characters: Swedish, Norwegian, Danish, Finnish and German language Supported Telephone Systems DECT IP-DECT Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 658: Variants

    Max. No. of predefined messages: 30 common messages, max. 20 kB in total 30 local messages, max. 4 kB in total Software download via Advanced Charger or Max. 120 devices Rackmount Charger or OTA Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 659: Avaya In-Building Wireless Server 2 (Aiws2 Hardware)

    Rackmount Charger or OTA 1. only with AIWS SW release above 2.32 2. multi AIWS configuration supported (same as in Avaya AIWS Standard) 3. AIWS Standard, OAP and Enterprise Management can be combined in the same system 4. Cookies have to be enabled.
  • Page 660 Solid state relay used for error indications, 100 mA, 30 V DC AUX outputs: Not used PC Requirements Installation and Windows Internet Explorer® 8.0 through 9 administration: Mozilla Firefox® 3.6 through 12 Sun™ Java™ Runtime Environment (JRE) 7 or 8 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 661 FE3-EDCAAC AIWS2 OAP including hardware and license with. Central Phonebook, SMS Handset to Handset, Basic Web Messaging, and OAP Messaging protocol. Expandable with additional FE3-EBCAAC or with FE3-ECCAAC, FE3-EDCAAC and FE3-EECAAC Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 662 AIWS2 Standard or AIWS2 Enterprise) External phonebook LDAP protocol Supported LDAP servers Active Directory® in Windows 2000 Server Active Directory® in Windows Server 2003 Time Synchronisation Time server ability Yes, can act as NTP server Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 663 Carrier System Interface Supported IP-DECT system IP-DECT R4 connected via Ethernet Open Access Protocol Messaging to handsets and alarm from handsets (OAP) includes Supported OAP protocol: OAP version 3 OAP version 4 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 664 Backup of individual settings, including contact list ● Download of company phonebook and contact list to ● handset Download of language file to handset (for additional ● handset languages) Simultaneous handling of multiple devices ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 665: Variants

    Centralized device management for maximum 32 devices. AIWS2 Standard Built-in Central Phonebook Directory External Central Phonebook Directory SMS Handset to Handset Advanced Web Messaging Centralized device management for maximum 120 devices AIWS2 OAP Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 666 Built-in Central Phonebook SMS Handset to Handset Basic Web Messaging OAP Messaging protocol AIWS2 Enterprise Built-in Central Phonebook Directory SMS Handset to Handset Basic Web Messaging Centralized device management for maximum 1000 devices. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 667: Omnidirectional Single Antenna

    (E-plane) at -3 dB: ≈ 24° Radiation in vertical plane: Maximum power: 10 watts Connector: MCX male connector at the end of a 1 m RG316 coaxial cable (minimum bending radius: 20 mm) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 668 Technical Data Radiation pattern 0 dB 0 dB 60˚ 60˚ 30˚ 30˚ 0˚ 0˚ 30˚ 30˚ 60˚ 60˚ Typical radiation in horizontal plane Typical radiation in vertical plane Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 669: Directional Dual Antenna

    Front to back ratio: 12 dB Isolation between ports: 30 dB Maximum power: 75 watts (CW) at 25 °C Connector: MCX male connector at the end of a 1 m ENVIROFLEX 316D coaxial cable Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 670 Technical Data Radiation pattern 0 dB 0 dB Typical radiation in horizontal plane Typical radiation in vertical plane Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 671: Directional Single Antenna

    (E-plane) at -3 dB: ≈ 31° Radiation in vertical plane: Maximum power: 10 watts Connector: MCX male connector at the end of a 1 m RG316 coaxial cable (minimum bending radius: 20 mm) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 672: Tdm Dect Base Station

    Locally, or centrally via 2 data pairs (UTP) and 1 optional pair Operating voltage 21 to 56 Vdc Power consumption 1.3 W to 2.0 W depending on number of slots currently in use. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 673 FCC part 15 (Class B), RSS-213 and ICES-003 Product marking FCC ID: BXZDB1, IC:3724B-DB1 Compliance to Australian regulations and standards Radio Radiocommunications (Digital Cordless Communications Devices — DECT Devices) Standard 2007 Safety AS/NZS 60950-1 Product marking Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 674: Outdoor Housing Dect Base Stations

    (can be ordered separately) Dimension: The flexible mounting strip enables mounting on a pole with a circumference up to 750 mm. Material: stainless steel, aluminium and zinc plated metal Weight: ca. 1.5 kilogram Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 675: Troubleshooting

    IP-DECT Base Station (IPBS) ● Avaya 3720/3725 and 3740/3749 DECT Telephones ● Advanced Charger ● Multiple Battery Charger ● Rackmount Charger ● Portable Device Manager (PDM) ● Avaya In-Building Wireless Server (AIWS) ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 676: Ip-Dect Base Station (Ipbs)

    Finally, the handset sometimes cannot receive calls or make calls. Fault Code Descriptions This section lists the possible fault codes and their descriptions. Description Code Interface down (Gateway) 0x00010001 Registration down (Gateway) 0x00010002 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 677 Media configuration failed (SIP) 0x00070005 Unexpected restart (watchdog/reset/power on) 0x000b0001 Certificate validation is disabled until system time is set 0x000c1000 RFP disconnected 0x000e0001 RFP malfunctioning 0x000e0002 RFP disabled 0x000e0003 RFP software download failed 0x000e0004 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 678 No route to destination 0x0011005a No route to destination, if down 0x0011005b No route to destination, if unknown 0x0011005c No route to destination, if unconfigured 0x0011005d No route to destination, no gateway 0x0011005e Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 679: Remote Lan Sniffer Traces

    3. In the Remote PCAP section, select the Enable check box to enable the Remote PCAP interface. Now the Remote PCAP interface “rpcap://xxx.xxx.xxx.xxx/trace” can be used in your wireshark tool to connect to the IP interface. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 680 Troubleshooting Figure 209: Remote LAN sniffer traces Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 681: Avaya 3720/3725 And 3740/3749 Dect Telephones

    Parameter configuration name from the local contacts phonebook look up is set on needs to be changed by for the calling number the handset WinPDM or AIWS DM (Integral systems only) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 682 In call menu, Call service menu or My favorites. One option is to enter the R-key before sending the feature access code, e.g. "*05". If it is preprogrammed, you need to add the "R" in the value field for the feature, e.g. "R*05". Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 683 E.g. if "Klaus Dieter" is entered as the first name and "Müller" as last name the LDAP request will search for "Klaus" as first name and "Dieter" as last name. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 684: Display Information

    Upgrade the telephone’s Note: This display message software to version 3.0.0 or is only shown in English. greater If the problem persists send the telephone for service. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 685 Central phonebook is not The Central phonebook does Verify Central phonebook available at the moment. not respond or is not configuration in the AIWS. activated. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 686: Led Error Indications

    The charger has found that Easy Replacement does not work. Change back to the "new" ● telephone. LED is flashing red, long flash (800 ms on, 100 ms off) Error during Easy Replacement. Both telephones need to be sent for service. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 687: Advanced Charger

    Check that the handsets are of the same device type. Check the handset software version. (refer to the configuration manual for details) Check that the Advanced Charger software version is at least 1.3.7, see Software update page 276. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 688: Multiple Battery Charger

    Troubleshooting Multiple Battery Charger Charging does not start Check that the battery is properly inserted in the charger. Check the AC power supply connection. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 689: Rackmount Charger

    AIWS on page 274). Easy Handset Replacement doesn't start at the Rackmount Charger Easy handset replacement is only supported in the first slot (most left) of the Rackmount Charger. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 690 Easy handset replacement doesn't start Try a software reset.To reset the Rackmount Charger, press the embedded LED on the front of the charger, for example with a pen or a screw driver. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 691: Portable Device Manager (Pdm)

    If the handset has many local contacts or a big local company phonebook, it takes some time until the contacts are available after restart. The handset will come online after the contacts have been loaded, which could take some minutes. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 692 Verify device is still online. Handset needs to be plugged into the Advanced Charger or Rackmount Charger. Chargers need to be connected via USB to the PC. If device is still online try to restart the software upgrade again. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 693: Avaya In-Building Wireless Server (Aiws)

    5. Save the settings with OK button. Firewall issues, or No Indication of Connected Device If there is a firewall between AIWS and any devices, the firewall may need some configuration to allow communication. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 694: Centralized Phonebook Via Ldap To Active Directory

    This method also requires all the users that should be searchable to be placed in the OU that is specified or in sub containers. This is not always the case. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 695: Netpage Troubleshooting

    - other settings - backup/restore. Restore the old setting by choosing your backup file and select restore. Finally a reboot is needed to activate the old parameter settings. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 696: Troubleshooting The Elise 3 Server (Aiws2 Hardware)

    IP mass storage mode and address from the DHCP network mode, it takes server. about 30 seconds before an IP address is obtained from the DHCP server. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 697 When reporting an error to your supplier, always include the appropriate log file. 1. Enter Boot Mode, see Starting in boot mode on page 565. 2. Click the Troubleshoot button. 3. Click “OK” in the Troubleshoot dialogue window. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 698: Built-In Tools In Aiws

    Built-in tools in AIWS For Elise 2 Server (AIWS Hardware) The AIWS hardware has different LEDs to indicate the status and besides that the possibility to show active faults and logging the faults. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 699 Error Relay connector DECT or GSM Tools Description Function Indicator Refer to the table Function indicator on page 530 or Getting Started with the AIWS on page 505. LED6 ON: Communication on Ethernet Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 700: Built-In Tools In Aiws2

    Built-in tools in AIWS2 The hardware has different LEDs to indicate the status and besides that the possibility to show active faults and logging the faults through the GUI. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 701 50 oldest entries are removed. System You can view the snapshots of logs or complete logs Information on the Advanced configuration page. Access to the Advanced configuration page requires administrator privileges. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 702: Advanced Troubleshooting

    Module Fault List ● Level of seriousness for different kinds of log events can be set. These events can appear in the Status Log (further described in chapter Status on page 455). Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 703: Aiws Factory Reset

    What to consider when replacing a module Refer to Installing Elise 2 Server, General information on page 527 and Installation on page 532 to find information about: Address ● Jumpers ● Switches ● Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 704 Elise 2. Getting Started with the AIWS on page 505 and Installation on page 532 for a detailed description on how to work with the Elise 2 hardware. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 705: Configuring Ptt On Meeting Exchange

    Creating a DDI on the SMGR (Session Manager) If you want to configure the direct conference for PTT calls, then you must create DDI aon SMGR and boot the conference using the Avaya Bridge Talk software. On the SMGR 1. Access the SMGR page.
  • Page 706 8. Go to Meeting Exchange / Audio Conferencing / Bridge feature. 9. Click on checkbox of Meeting exchange server and click “Configure” button. 10. Go to Meeting Exchange / Audio Conferencing / Bridge feature /Sign In Users. 11. Click Edit button. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 707 Introduction List of Sign-in users is displayed. 12. Sign in as the Operator/Maintenance/Scheduler Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 708 Configuring PTT on Meeting Exchange The screen displays the Bridge Sign-ins and roles. 13. Go to Meeting Exchange / Audio Conferencing / Conferencing features / Conference Settings. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 709: Adding A Call Branding Entry

    14. Enable “Original Dial Out” to All. 15. Apply change. Adding a call branding entry The purpose of this task is to create an association between a particular DDI and a Meeting Exchange call flow. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 710: Procedure On Smgr

    4. Click Call Branding to display the Call Branding Entry table and click Add. 5. Enter a call branding entry using a DDI from your deployment. 6. Click Save. 7. Click on Add. Note: Select Direct to Conference. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 711: Configuring Patterns For Dialing Out

    1. Navigate to Elements > Meeting Exchange > Audio Conferencing. 2. If necessary, select the IP address of the application server and click Configure. 3. Click Call Routing. 4. Click Edit at the Telnum to URI field. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 712 5. Click Add to display a new empty row. 6. Enter the pattern details that you require. Meeting Exchange adds the pattern to the Telnum to URI file. TelnumPattern TelnumConversion comment Default sip:$1@100.20.250.36;transport=tcp SM address sip:$1@100.20.250.36;transport=udp 7. Click Save. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 713: Configuring Patterns For Dialing In

    4. Click Edit at the URI to Telnum field. 5. Click Add to display a new empty row. 6. Enter the pattern details that you require. Meeting Exchange adds the pattern to the URI to Telnum file. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 714 Configuring PTT on Meeting Exchange 7. Check the Audio codecs. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 715 Introduction On the Avaya Bridge Talk 1. Use the user id that we configured earlier to login. 2. View > conference scheduler Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 716 Configuring PTT on Meeting Exchange 3. File > Schedule conference 4. Fill out the parameters for the conference. Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 717 In the present scenario, TMA lab is using conference number 2090101. When Note: using MX to run PTT call, you will require to disable branding when calling to conference SSH to MX craft/craft01 --> su sroot/sroot01 cbutil list Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 718 Configuring PTT on Meeting Exchange cbutil update 2090101 -m 0 (to turn off Avaya branding when call to 2090101) Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 719: Glossary

    PDM System version running on an AIWS2, for management of portable devices, charging racks, etc. Device Group Handler Device handler DHCP Dynamic Host Configuration Protocol a protocol for automating the configuration of computers that use TCP/IP DTMF Dual Tone Multiple-Frequency Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 720 Avaya PBX ISDN Integrated Services Digital Network Sun Java Runtime Environment Local Area Network: a group of computers and associated devices that share a common communication line. LDAP Lightweight Directory Access Protocol Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 721 Radio Fixed Part. DECT base-station part of the DECT Infrastructure. RFPI Radio Fixed Part Identity. RSSI Radio Signal Strength Information RS232 Industry standard serial communication protocol Real-Time Transport Protocol Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 722 (WLAN) products that are based on the Institute of Electrical and Electronics Engineers' (IEEE) 802.11 standards. Today, most people use WiFi as a reference to wireless connectivity. see AIWS Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

  • Page 723: Related Documents

    User Manual, Avaya 3725 DECT Telephone 21-603358 User Manual, Avaya 3720 DECT Telephone 21-603360 Function Description, IP-DECT System for Avaya 21-603368 User Manual, Avaya 3740, 3745, and 3749 DECT Telephones 21-603690 Avaya DECT System Description 21-604149 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 724 Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 725 ....My Groups ....Factory reset Avaya DECT R4 - Installation and Maintenance Guide 02/2016...
  • Page 726 ....Telephone charging ... . . Telephone disconnection Avaya DECT R4 - Installation and Maintenance Guide 02/2016...

Table of Contents