Centralized Phonebook Via Ldap To Active Directory - Avaya DECT R4 Installation And Administration Manual

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Troubleshooting
Unable to Access FTP Area
Make sure the client is set in active mode.
Example for Internet Explorer:
In the menu, select Tools -> Internet Options... -> Advanced. Under "Browsing", uncheck the
"Use Passive FTP (for firewall and DSL modem compatibility)" checkbox.
When secure mode is enabled, see
access via HTTPS and FTPES is allowed. HTTP is automatically redirected to HTTPS and FTP
access is not allowed. The FileZilla Client freeware (not included) supports FTPES.
Get stuck while installing a new software image
After booting AIWS in image installation mode the browser is not redirected to the next page,
there is a Network Error (tcp_errror) and the page was not found because the web server is not
running. This is mostly observed once after a power on cycle when the internal battery of the
AIWS is not activated by jumper J1, please refer to
Press back on your browser to boot the AIWS in the image installation mode again. Now
you should get redirected to the next page even if the battery is not active.
Sometimes the browser try to use a secured connection to https://xxx.xxx.xxx.xxx/install
what is not supported. Connect manually to http://xxx.xxx.xx.xx/install to
continue the update.
Installation of the new AIWS software is not successful
While installing a new software using the eas file, the installation is canceled and an error
message like "Installation NOT successful, please use the complete image to upgrade the
software" is displayed. In such a case, the software update needs to be restarted using the
"image upgrade" option and the img file, for example, while upgrading from Edition 2 v2.4x to
Edition 3 v2.7x.

Centralized phonebook via LDAP to Active Directory

When doing LDAP queries against MS AD it sometimes returns referrals. This will cause the
LDAP query to not return the expected results. This is because OpenLDAP that Elise modules
are using follows referals anonymously this is something that is not allowed in MS AD.
Referals will usually be returned when the Search Base DN is set to "wide". In order to avoid
referrals in most cases it's enough to specify at least one OU in addition to the the DCs in the
DN. This is dependent on the AD implementation though so it's not sure this will completely stop
the referrals. This method also requires all the users that should be searchable to be placed in
the OU that is specified or in sub containers. This is not always the case.
694
Avaya DECT R4 - Installation and Maintenance Guide
Web access security settings
Activation of battery
on page 380, only secure
on page 543.
02/2016

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