Part Or The Entire Output Is Black - Fuji Xerox DocuPrint M355df Service Manual

Chapter 3 Image Quality Troubleshooting
3.2 Image Quality Troubleshooting
IQ-6

Part or the entire output is black

Step
Checking the error mode.
1
Does the error occur only during copying?
Checking the original.
2
Is the original placed correctly?
Checking the platen glass and DADF Feed Roller.
3
Are there any damages or foreign substances?
Checking the printing.
Checked by [CE-Mode] - [Printer Diag] - [Test Print] -
4
[Gradation] in diagnosis.
Is the image printed correctly?
Checking the TONER CARTRIDGE.
5 Is the toner cartridges installed to the printer the FUJI XEROX
toner?
Set the Non-FUJI XEROX toner option to [off].
6 (Refer to [Non-Genuine] in [Maintenance] of [Admin Menu].)
Is the image printed correctly?
Checking after resetting the Drum Cartridge.
7 Reseat the Drum Cartridge.
Is the image printed correctly?
Checking after replacing the Drum Cartridge.
8 Replace the Drum Cartridge.
Is the image printed correctly?
Possible causative parts
- IIT ASSY (PL21.1.14)
- DADF ASSY (PL21.1.1)
- TONER CARTRIDGE (PL8.1.2)
- Drum Cartridge [XERO ASSY] (PL8.1.1)
- ROS ASSY (PL2.1.1)
- HVPS (PL18.2.5)
Check and Action
3-16
Yes
Go to step 2. Go to step 4.
End, set the orig-
Go to step 3.
inal correctly.
Remove the for-
eign substances
or Clean up the
IIT/DADF. If
platen glass has
Go to step 5.
been damaged,
Replace the IIT
ASSY (REP
21.1). Then go to
step 5.
Printing data is
incorrect, then
check the print-
ing data which Go to step 5.
the problem gen-
erated.
End of work.
Go to step 7. Go to step 6.
End of work. Go to step 7.
End of work. Go to step 8.
End of work. Go to step 9.
No