Fuji Xerox DocuPrint CM215 series User Manual

Fuji Xerox DocuPrint CM215 series User Manual

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DocuPrint CM215 Series
User Guide
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Summary of Contents for Fuji Xerox DocuPrint CM215 series

  • Page 1 DocuPrint CM215 Series User Guide...
  • Page 2 In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before performing the required procedures. Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking. WARNING: This equipment will be inoperable when mains power fails.
  • Page 3: Preface

    Preface Thank you for purchasing the DocuPrint CM215 series. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the print, copy, scan, and fax functions. Please read this guide to achieve the best performance from this printer.
  • Page 4 Preface...
  • Page 5: Table Of Contents

    Contents Preface ........................3 Types of Manuals ..................... 13 Using This Guide...................... 14 Organization ....................14 Conventions....................15 Safety Notes......................16 Electrical Safety................... 17 Machine Installation..................19 Operational Safety..................22 Consumable ....................24 Warning and Caution Labels ............... 25 Environment ......................26 Regulation ........................
  • Page 6 Printer Management Software ........... 55 Print and Scan Drivers................. 56 CentreWare Internet Services (DocuPrint CM215 f/CM215 fw Only) ..57 Creating an Administrative Password..........57 Printer Setting Utility (Windows Only)............58 SimpleMonitor (Windows Only) ..............59 Launcher (Windows Only) ................60 Address Book Editor (DocuPrint CM215 f/CM215 fw Only) ......
  • Page 7 Printing Basics ................. 127 About Print Media ..................128 Print Media Usage Guidelines ............128 Automatic Document Feeder (ADF) Guidelines (DocuPrint CM215 f/CM215 fw Only) ........129 Print Media That Can Damage Your Printer ......... 130 Print Media Storage Guidelines ............ 130 Supported Print Media................
  • Page 8 Gray Balance ................185 N-Up ..................... 186 Margin Top/Bottom................ 188 Margin Left/Right ................189 Margin Middle ................190 Changing the Default Settings..............191 Scanning.................. 193 Scanning Overview..................194 Scanning - From Computer ............194 Scanning - From Printer..............194 Scanning to a Computer................195 Scanning From the Operator Panel - Scan to Application ....
  • Page 9: Contents

    Lighten/Darken ................244 Inserting a Pause................244 Sending a Fax Automatically ............245 Sending a Fax Manually ............... 246 Confirming Transmissions ............247 Automatic Redialing..............247 Sending a Delayed Fax ................248 Sending a Fax from the Driver (Direct Fax)..........249 For Windows.................
  • Page 10 Using the Operator Panel Menus and Keypad ......273 Understanding the Printer Menus.............. 274 Report / List .................. 274 Meter Readings ................275 Admin Menu.................. 276 Defaults Settings................303 Tray Settings................. 313 Panel Language................314 Panel Lock Function .................. 315 Enabling the Panel Lock ...............
  • Page 11: Contents

    The Top Margin Is Incorrect............349 Color Registration Is Out of Alignment ......... 350 Protrudent/Bumpy Paper .............. 351 Copy Problem.................... 352 Copy Quality Problems................353 Adjusting Color Registration ..............354 Performing Auto Correct ............... 354 Printing the Color Registration Chart ..........355 Determining Values ..............
  • Page 12 Checking Printer Status Through E-mail (DocuPrint CM215 f/CM215 fw Only) ........400 Conserving Supplies.................. 401 Checking Page Counts................402 Moving the Printer ..................403 Contacting Fuji Xerox .............. 407 Technical Support..................408 Online Services ..................409 Index ....................411 Contents...
  • Page 13: Types Of Manuals

    Types of Manuals Paper Manuals Safety Guide Describes the information you need to know before using the printer and to operate the printer safely. Setup Guide Provides step-by-step instructions on how to set up your printer including the initial settings of the Fax and Scan functions. (The fax feature is available only on the DocuPrint CM215 f/CM215 fw.) Also describes how to setup wireless network.
  • Page 14: Using This Guide

    Describes the troubleshooting tips for printer problems such as paper jams. 11 Maintenance Describes how to clean the printer, how to replace toner cartridges, and how to see the printer status. 12Contacting Fuji Xerox Describes support information. Using This Guide...
  • Page 15: Conventions

     Conventions • In this guide, personal computers and workstations are collectively called “computers”. • The following terms are used throughout this guide: IMPORTANT: • Important information that must be read and followed. NOTE: • Additional information that merits emphasis. See also: •...
  • Page 16: Safety Notes

    • Any unauthorized alteration including an addition of new functions or connection to external devices may not be covered by the product warranty. Contact your local Fuji Xerox representative for more information. Follow all warning instructions marked on this product. The warning marks stand for the followings: Used for item that if not followed strictly, can lead death or severe or fatal injuries and the possibility to do it is comparatively high.
  • Page 17: Electrical Safety

    If the power cord is damaged or insulated wires are exposed, contact your local Fuji Xerox representative for its replacement. Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire accident.
  • Page 18 • the power cord is not cracked or worn down. Once you notice any unusual condition, switch off and unplug this product first and contact your local Fuji Xerox representative. Safety Notes...
  • Page 19: Machine Installation

     Machine Installation WARNING Do not locate this product where people might step on or trip over the power cord. Friction or excessive pressure may generate heat and eventually cause electric shock or a fire accident. CAUTION Never locate this product in the following places: •...
  • Page 20 Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product. Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug the product if an abnormal condition is noted. DocuPrint CM215 f/CM215 fw: 131 mm 100 mm 200 mm...
  • Page 21 10° 10° The illustrations show the DocuPrint CM215 f/CM215 fw. To bundle wires and cables, always use the cable ties and spiral tubes that Fuji Xerox supplies. Otherwise, it may cause some defects. Others To keep this product in a good performance and condition, always use it in the following environment: •...
  • Page 22: Operational Safety

    To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the following conditions, then contact your local Fuji Xerox representative. •...
  • Page 23 Do not apply excessive force to hold thick document on the document glass. It may break the glass and cause injuries. Ventilate well during extended operation or mass copying. It may affect the office air environment due to odor such as ozone in a poorly ventilated room. Provide proper ventilation to ensure the comfortable and safe environment.
  • Page 24: Consumable

    Never throw a toner cartridge into an open flame. Remaining toner in the cartridge may catch fire and cause burn injuries or explosion. If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.
  • Page 25: Warning And Caution Labels

     Warning and Caution Labels Always follow all warning instructions marked on or supplied with this product. To avoid the risk of burn injuries and electric shock, never touch the area with the "High Temperature" or "High Voltage" marks on. The illustrations show the DocuPrint CM215 fw.
  • Page 26: Environment

    Environment • For environmental protection and efficient use of resources, Fuji Xerox reuses returned toner cartridges and drums (photoreceptors) to make recycle parts, recycle materials or energy recovery. • Proper disposal is required for toner cartridges no longer needed. Do not open toner cartridges.
  • Page 27: Regulation

    • Consult the dealer or an experienced radio/TV technician for help. Changes and modifications to this product not specifically approved by Fuji Xerox may void the user’s authority to operate this product.  Product Safety Certification (UL, CB) This product is certified by the following agency using the safety standards listed.
  • Page 28: Illegal Copies And Printouts

    Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country. •...
  • Page 29: Security Precautions For Using Wireless Lan Products

    Security Precautions for Using Wireless LAN Products One of the advantages of wireless LAN is that connections are possible anywhere within the range of the radio waves. This is possible because instead of cables, wireless LAN uses radio waves to connect computers and wireless access points.
  • Page 30: Product Features

    Product Features This section describes the product features and indicates their links. Manual Duplex Print N-Up (2-in-1 Copy) The N-Up copy feature allows you to print The Duplex print feature allows you to print two multiple pages on a single sheet of paper. This or more pages on the front and back sides of a feature helps reduce paper consumption.
  • Page 31 The Wireless LAN feature is unavailable depending on the region you purchased. For more information, see "Wireless Connection (DocuPrint CM215 fw Only)" on page Fuji Xerox Imaging Technology Conventional technology Jagged line Enhanced image Smooth line This printer reproduces smooth lines and gradations by 1200 x 2400 dpi high-resolution LED print heads and Micro Accurate Control Screen (MACS) Technology.
  • Page 32 Product Features...
  • Page 33: Specifications

    Specifications This chapter lists the main specifications of the printer. Note that the specifications of the product may change without prior notice. NOTE: • Some features are not available on some models. This chapter includes: • "Copy Function" on page 34 •...
  • Page 34: Copy Function

    Output Paper Weight Multipurpose feeder/Priority sheet inserter: 60 – 163 gsm IMPORTANT: • Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions. First Copy Output Time Monochrome: 24 seconds (for A4 /monochrome mode)
  • Page 35 150 sheets (Multipurpose feeder) + 10 sheets (Priority sheet inserter) Maximum paper capacity: 160 sheets (standard) IMPORTANT: • When using Fuji Xerox P paper (64 gsm) Continuous Copy 99 images NOTE: • The machine may pause temporarily to perform image stabilization.
  • Page 36 Power Consumption DocuPrint CM215 f/CM215 fw: Maximum power consumption: 810 W Low Power mode: 11 W or less Sleep mode: 2 W or less Standby mode: 55 W or less DocuPrint CM215 b: Maximum power consumption: 950 W Low Power mode: 16 W or less Sleep mode: 7 W or less...
  • Page 37: Print Function

    Print Function Type Built-in Continuous Print Speed Same as the Copy Function Output resolution: 1200 × 2400 dpi Print Resolution Data processing resolution: 600 × 600 dpi — (Host-based) Protocol DocuPrint CM215 f: Ethernet (standard): TCP/IP (LPD, Port9100, WSD) (DocuPrint CM215 f/CM215 fw only) DocuPrint CM215 fw: Ethernet (standard): TCP/IP (LPD, Port9100, WSD)
  • Page 38: Scan Function

    Scan Function Type Color scanner Original Paper Size Same as the Copy Function 1200 × 1200 dpi, 600 × 600 dpi, 300 × 300 dpi, 200 × 200 dpi Scanning Resolution Scanning Halftone Monochrome : 8 bit Color : 24 bit Scanning Speed Monochrome : 10 sheets/minute (DocuPrint CM215 f/CM215 fw...
  • Page 39 Scan to PC Protocol (DocuPrint CM215 f/CM215 fw only): TCP/IP (SMB, FTP) Operating System: ® ® Microsoft Windows ® ® Microsoft Windows Vista ® ® Microsoft Windows Server 2003, ® ® Microsoft Windows Server 2008, ® ® Microsoft Windows ® ®...
  • Page 40: Fax Function (Docuprint Cm215 F/Cm215 Fw Only)

    Fax Function (DocuPrint CM215 f/CM215 fw Only) Send Document Size Document glass: Maximum: A4/Letter Automatic document feeder: Maximum: Legal Recording Paper Size Maximum: Legal Minimum: A4/Letter Transmission Time 3 seconds IMPORTANT: • When transmitting an A4 size 700-character document in the standard quality (8 x 3.85 lines/mm) and high speed mode (28.8 kbps or above: JBIG).
  • Page 41: Direct Fax Function (Docuprint Cm215 F/Cm215 Fw Only)

    Direct Fax Function (DocuPrint CM215 f/CM215 fw Only) Document Size A4, Letter, Folio, Legal Transmission Speed Same as the Fax Function Transmission Resolution Standard: 203 × 98 dpi (8 × 3.85 dots/mm) High Quality: 203 × 196 dpi (8 × 7.7 dots/mm) Superfine: 203 ×...
  • Page 42 Specifications...
  • Page 43: Basic Operation

    Basic Operation This chapter includes: • "Main Components" on page 44 • "Turning On the Printer" on page 51 • "Setting Initial Settings on the Operator Panel" on page 52 • "Printing a Panel Settings Page" on page 53 • "Power Saver Mode" on page 54 Basic Operation...
  • Page 44: Main Components

    Main Components This section provides an overview of your printer. This section includes: • "Front View" on page 44 • "Rear View" on page 46 • "Automatic Document Feeder (ADF) (DocuPrint CM215 f/CM215 fw Only)" on page 47 • "Operator Panel" on page 48 ...
  • Page 45 DocuPrint CM215 b 14 13 12 11 10 Output Tray Extension Center Output Tray Operator Panel Document Cover Toner Access Cover Document Glass Print Head Cleaning Rod Power Switch Front Cover 10 Paper Width Guides 11 Slide Bar 12 Length Guide 13 Multipurpose Feeder (MPF) 14 USB Drive 15 Priority Sheet Inserter (PSI)
  • Page 46: Rear View

     Rear View DocuPrint CM215 f/CM215 fw ADF Cover Ethernet Port USB Port Wall Jack Connector Phone Connector Rear Cover Handle Power Connector Rear Cover Transfer Roller 10 Paper Chute 11 Paper Feed Roller 12 Transfer Belt 13 Levers DocuPrint CM215 b USB Port Rear Cover Handle Power Connector...
  • Page 47: Automatic Document Feeder (Adf)

     Automatic Document Feeder (ADF) (DocuPrint CM215 f/CM215 fw Only) ADF Cover Document Guides ADF Glass Document Glass Document Feeder Tray Document Cover Basic Operation...
  • Page 48: Operator Panel

     Operator Panel The operator panel has a 4-line by 28-character liquid crystal display (LCD), light-emitting diodes (LED), control buttons, one-touch buttons, and numeric keypad, which allow you to control the printer. (The one-touch buttons are available only on the DocuPrint CM215 f/CM215 fw.) 5 6* 10* 11 12 Wi-Fi...
  • Page 49: (Docuprint Cm215 F/Cm215 Fw Only)

    # button Enters characters "(space) & ( )". (DocuPrint CM215 f/CM215 fw only) C (Clear) button Deletes numbers. (DocuPrint CM215 b only) Address Book button Pressing this button at the Fax menu, moves to the top level of the Address Book menu. button Confirms the entry of values.
  • Page 50 (Wi-Fi) LED Printer Status Error Message Wi-Fi settings* Blinking No wireless LAN access point or Wireless Error fast router on which the WPS 016-920 System Setup operation is being performed Fail found within the specified time WPS Connection failure; Security Wireless Error setting of the wireless LAN 016-921 System Setup...
  • Page 51: Turning On The Printer

    Turning On the Printer IMPORTANT: • Do not use extension cords or power strips. • The printer should not be connected to an uninterruptible power supply (UPS) system. Connect the power cord to the power connector on the rear of your printer (see "Rear View"...
  • Page 52: Setting Initial Settings On The Operator Panel

    Setting Initial Settings on the Operator Panel You need to set the printer language, clock date, and time when you turn on the printer for the first time. (Clock date and time are available only on the DocuPrint CM215 f/CM215 fw.) When you turn on the printer, a wizard appears on the LCD panel.
  • Page 53: Printing A Panel Settings Page

    The following procedure uses Microsoft Windows 7 as an example. NOTE: • The reports and lists are all printed in English. Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer Printer Setting Utility. → NOTE: •...
  • Page 54: Power Saver Mode

    Power Saver Mode The printer has a power saving feature which reduces power consumption during periods of inactivity. This feature operates in two modes: Low Power mode and Sleep mode. As delivered, the printer switches to the Low Power mode five minutes after the last job is finished. The printer then switches to the Sleep mode after another six minutes of inactivity.
  • Page 55: Printer Management Software

    Printer Management Software Use the Software Pack CD-ROM that is shipped with your printer to install a combination of software programs, depending on your operating system. This chapter includes: • "Print and Scan Drivers" on page 56 • "CentreWare Internet Services (DocuPrint CM215 f/CM215 fw Only)" on page 57 •...
  • Page 56: Print And Scan Drivers

    Print and Scan Drivers To access all of your printer’s features, install the print and scan drivers from the Software Pack CD- ROM. • The print driver enables your computer and printer to communicate and provides access to your printer features. •...
  • Page 57: Centreware Internet Services (Docuprint Cm215 F/Cm215 Fw Only)

    CentreWare Internet Services (DocuPrint CM215 f/CM215 fw Only) This section provides information on the CentreWare Internet Services. The CentreWare Internet Services is a hypertext transfer protocol (HTTP)-based web page service that is accessed through your web browser. Using the CentreWare Internet Services you can confirm the printer status, and change the printer configuration options easily.
  • Page 58: Printer Setting Utility (Windows Only)

    Printer Setting Utility (Windows Only) The Printer Setting Utility is installed with your print driver. The Printer Setting Utility allows you to view or specify the system settings. You can also diagnose the system settings by using the Printer Setting Utility. The Printer Setting Utility consists of the Printer Settings Report, Printer Maintenance, and Diagnosis tabs.
  • Page 59: Simplemonitor (Windows Only)

    SimpleMonitor (Windows Only) The SimpleMonitor is installed with your print driver. You can check the printer status with the SimpleMonitor. Double-click the SimpleMonitor printer icon on the taskbar at the bottom right of the screen. The Printer Selection window appears, which displays the printer name, printer connection port, printer status, and model name.
  • Page 60: Launcher (Windows Only)

    DocuPrint CM215 f/CM215 fw.) The following procedure uses Windows 7 as an example. To open the Launcher-Btype window: Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer →...
  • Page 61 The Launcher-Btype window provides several buttons; Status Window, Printer Setting Utility, Troubleshooting, Address Book Editor, and Express Scan Manager. (The Address Book Editor is available only on the DocuPrint CM215 f/CM215 fw.) To exit, click the X button at the top-right of the window. For details, click the Help button/icon of each application.
  • Page 62: Address Book Editor (Docuprint Cm215 F/Cm215 Fw Only)

    Address Book Editor (DocuPrint CM215 f/CM215 fw Only) The Address Book Editor is installed with your print driver. It is available for Windows and Mac OS X. The Address Book Editor provides a convenient interface for modifying the printer’s Address Book entries.
  • Page 63: Express Scan Manager

    Express Scan Manager The Express Scan Manager is installed with your print driver. It is available for Windows and Mac OS The Express Scan Manager handles scan jobs sent from the printer to your computer via USB. When scan jobs are sent from the printer to the computer, the Express Scan Manager automatically manages the scan jobs.
  • Page 64: Setup Disk Creation Tool (Windows Only)

    Setup Disk Creation Tool (Windows Only) The Setup Disk Creation Tool program located in the MakeDisk folder of the Utilities folder on the Software Pack CD-ROM and the print driver located on the Software Pack CD-ROM are used to create driver installation packages that contain custom driver settings. A driver installation package can contain a group of saved print driver settings and other data for things such as: •...
  • Page 65: Docuworks (Windows Only) (Docuprint Cm215 F/Cm215 Fw Only)

    DocuWorks (Windows Only) (DocuPrint CM215 f/CM215 fw Only) When installing the DocuWorks, run the appropriate EXE file in the DocuWorks document handling software. Windows supports the DocuWorks and the DocuWorks Viewer Light. The DocuWorks is available only for Windows. NOTE: •...
  • Page 66 Printer Management Software...
  • Page 67: Printer Connection And Software Installation

    Printer Connection and Software Installation This chapter includes: • "Overview of Printer Connection and Software Installation" on page 68 • "Connecting Your Printer" on page 71 • "Setting the IP Address (for IPv4 Mode) (DocuPrint CM215 f/CM215 fw Only)" on page 83 •...
  • Page 68: Overview Of Printer Connection And Software Installation

    Overview of Printer Connection and Software Installation Read this section to know the overall steps required for each connection method to complete the printer connection and software installation. Select one of the following connection methods. • USB connection • Ethernet connection (DocuPrint CM215 f/CM215 fw only) •...
  • Page 69: Ethernet Connection (Docuprint Cm215 F/Cm215 Fw Only)

     Ethernet Connection (DocuPrint CM215 f/CM215 fw Only) • For Windows Connect the printer to a wired network. Refer to "Ethernet Connection (DocuPrint CM215 f/CM215 fw Only)" on page Set the printer's IP address. • If DHCP is available on your network, refer to "Dynamic Methods of Setting the Printer’s IP Address"...
  • Page 70: Wireless Connection (Docuprint Cm215 Fw Only)

     Wireless Connection (DocuPrint CM215 fw Only) • For Windows Connect the printer to a wireless network. Refer to "Wireless Connection (DocuPrint CM215 fw Only)" on page Perform the following steps as necessary. If you set up wireless connection using the installer on the Software Pack CD-ROM, the following steps are not necessary.
  • Page 71: Connecting Your Printer

    Connecting Your Printer The interface cables of your printer must meet the following requirements: Connection Type Connection Specifications Ethernet 10 Base-T/100 Base-TX compatible (DocuPrint CM215 f/CM215 fw only) USB2.0 compatible Wireless IEEE 802.11b/802.11g (DocuPrint CM215 fw only) Wall Jack Connector RJ11 (DocuPrint CM215 f/CM215 fw only)
  • Page 72: Available Features For Each Connection Type

     Available Features for Each Connection Type Connect the printer via USB, Ethernet, or Wireless. A USB connection is a direct connection and is not used for networking. Ethernet and wireless connections are used for networking. Hardware and cabling requirements vary for the different connection methods. Ethernet cable and wireless LAN access point (Registrar) or router are not included with your printer and must be purchased separately.
  • Page 73: Connecting Printer To Your Computer

    • DocuPrint CM215 b Connection Type Available Feature You can: • Instruct print jobs from a computer. • Scan and print an image into an application. • Scan and print an image to a folder on the computer. • Use the Express Scan Manager to handle scan jobs sent from the printer to your computer.
  • Page 74 Ethernet Connection (DocuPrint CM215 f/CM215 fw Only) To connect the printer to a computer via Ethernet: Make sure that the printer is turned off and all cables have been disconnected. Connect one end of the Ethernet cable into the Ethernet port at the rear of the printer, and the other end to an Ethernet port of a router or hub.
  • Page 75 IMPORTANT: • The Wireless LAN feature is not available in all locations. Please check with your local Fuji Xerox representative for availability of wireless in your location. • If you are using a method other than WPS to configure your wireless network settings, be sure to get the SSID and security information from a system administrator before starting the setup procedure.
  • Page 76 You can select a method to configure a wireless setting from the following: Using the installer on the Software Pack CD-ROM (Windows Only) (Recommended for initial setup) Refer to "Launching the Printer Setup Screen" on page WPS-PBC ( (WPS) button) Refer to "WPS-PBC (WPS Button)"...
  • Page 77 • WPS-PBC (WPS Button) You can start WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) by pressing the (WPS) button. NOTE: • WPS-PBC is available only when the wireless LAN access point (Registrar) or router supports WPS-PBC. • Before starting WPS-PBC with the (WPS) button, confirm the position of the WPS button (button name may vary) on the wireless LAN access point (Registrar) or router.
  • Page 78 • WPS-PBC (Operator Panel Menu) You can start WPS-PBC (Wi-Fi Protected Setup-Push Button Configuration) from the operator panel. NOTE: • WPS-PBC is available only when the wireless LAN access point (Registrar) or router supports WPS-PBC. • Before starting WPS-PBC, confirm the position of the WPS button (button name may vary) on the wireless LAN access point (Registrar) or router.
  • Page 79 • WPS-PIN The PIN code of WPS-PIN can only be configured from the operator panel. NOTE: • WPS-PIN is available only when the wireless LAN access point (Registrar) or router supports WPS-PIN. • For WPS operation on the wireless LAN access point (Registrar) or router, refer to the manual supplied with the product.
  • Page 80 • Auto SSID Setup Press the System button. Select Admin Menu, and then press the button. Select Network, and then press the button. Select Wireless Setup, and then press the button. The printer automatically searches the access points on wireless network. Select the desired access point, and then press the button.
  • Page 81 • Manual SSID Setup Press the System button. Select Admin Menu, and then press the button. Select Network, and then press the button. Select Wireless Setup, and then press the button. Select Manual Setup, and then press the button. Enter the SSID, and then press the button.
  • Page 82 Select WEP for the encryption type. IMPORTANT: • Be sure to use one of the supported encryption methods to protect your network traffic. Select WEP, and then press the button. Enter the WEP key, and then press the button. Select the desired transmit key from WEP Key 1 to WEP Key 4, and then press the button.
  • Page 83: Setting The Ip Address (For Ipv4 Mode) (Docuprint Cm215 F/Cm215 Fw Only)

    Setting the IP Address (for IPv4 Mode) (DocuPrint CM215 f/CM215 fw Only) This section describes how to set an IP address of the printer in IPv4 mode. NOTE: • When you set an IP address in IPv6 mode, use the CentreWare Internet Services. For more information, refer to the Help on the CentreWare Internet Services.
  • Page 84: Dynamic Methods Of Setting The Printer's Ip Address

     Dynamic Methods of Setting the Printer’s IP Address The DHCP and AutoIP protocols are available for dynamically setting the printer’s IP address. They are enabled by default in your printer. You can turn on/off both protocols using the operator panel or the CentreWare Internet Services. NOTE: •...
  • Page 85: Assigning An Ip Address Manually

     Assigning an IP Address Manually NOTE: • Assigning an IP address is considered as an advanced function and is normally done by a system administrator. • Depending on the address class, the range of the IP address assigned may be different. On Class A, for example, an IP address in the range from 0.0.0.0 to 127.255.255.255 will be assigned.
  • Page 86 • "Operator Panel" on page 48 Using the Printer Setting Utility (Windows Only) The following procedure uses Windows 7 as an example. Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer Printer Setting Utility.
  • Page 87: Verifying The Ip Settings

    Using the Installer on the Software Pack CD-ROM (Windows Only) You can assign the IP address to the printer when setting up the printer with the installer on the Software Pack CD-ROM. When you use the Ethernet or the manual Wireless setup method, and Get IP Address is set to DHCP/AutoIP on the operator panel menu, the installer detects the printer by the automatically assigned IP address.
  • Page 88: Printing And Checking The System Settings Page

    "Assigning an IP Address Manually" on page Using the Printer Setting Utility (Windows Only) The following procedure uses Windows 7 as an example. Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer Printer Setting Utility.
  • Page 89: Configuring Printer And Installing Software On Windows

    Configuring Printer and Installing Software on Windows This section includes: • "Identifying Print Driver Pre-install Status (for Network Connection Setup) (DocuPrint CM215 f/CM215 fw Only)" on page 89 • "Using Installer to Set Up Connection and Install Software" on page 91 •...
  • Page 90: Changing The Firewall Settings Before Installing Your Printer

    Changing the Firewall Settings Before Installing Your Printer You may need to change the firewall settings before installing the printer software. Contact your network administrator for more information. The following procedure uses Windows 7 as an example. Insert the Software Pack CD-ROM into your computer. Click Start Control Panel.
  • Page 91: Using Installer To Set Up Connection And Install Software

     Using Installer to Set Up Connection and Install Software NOTE: • The following procedure sets up printer connection and then install the drivers and software. If you have already established printer connection, go to "Using Installer to Install Software" on page 94 to install the print driver and software immediately.
  • Page 92 Select a connection method to the printer. For the wireless connection, go to "Configuring Wireless Connection Settings (DocuPrint CM215 fw Only)" on page For the USB connection, go to "Configuring USB Connection Settings" on page For the Ethernet connection, go to "Configuring Ethernet Connection Settings (DocuPrint CM215 f/CM215 fw Only)"...
  • Page 93 Configuring USB Connection Settings Confirm that the USB cable is connected to the computer and the printer, and the printer is turned on. NOTE: • For Windows XP or Windows Vista, if Found New Hardware Wizard appears, click Cancel at this time. Click the USB button on the Select a connection Method screen.
  • Page 94: Using Installer To Install Software

     Using Installer to Install Software If the printer connection via USB/Ethernet/Wireless is already configured and you want to perform the driver and software installation only, follow the procedure below. If you have executed the steps in "Using Installer to Set Up Connection and Install Software" on page 91, the following procedure is not necessary.
  • Page 95: Installing The Xml Paper Specification (Xps) Print Driver

     Installing the XML Paper Specification (XPS) Print Driver This section describes how to install the XML Paper Specification (XPS) print driver using the Windows Add Printer wizard. NOTE: • The XML Paper Specification (XPS) driver is supported on the following operating systems: Windows Vista, Windows Vista 64-bit Edition, Windows Server 2008, Windows Server 2008 64-bit Edition, Windows Server 2008 R2, Windows 7, Windows 7 64-bit Edition, Windows 8, Windows 8 64-bit Edition, and Windows Server 2012.
  • Page 96: Installing The Print Driver

    Installing the Print Driver • USB Connection Setup Windows Vista or Windows Vista 64-bit Edition Click Start Control Panel Hardware and Sound Printers. → → → Click Add a printer. Click Add a local printer. Select the port connected to your printer, and then click Next. Click Have Disk to display the Install From Disk dialog box.
  • Page 97 Windows Server 2008 or Windows Server 2008 64-bit Edition NOTE: • You must log in as an administrator. Click Start Control Panel Hardware and Sound Printers. → → → Click Add a printer. Click Add a local printer. Select the port connected to your printer, and then click Next. Click Have Disk to display the Install From Disk dialog box.
  • Page 98 Windows 7, Windows 7 64-bit Edition, or Windows Server 2008 R2 Click Start Devices and Printers. → Click Add a printer. If the User Account Control dialog box appears, click Yes. NOTE: • If you are an administrator on the computer, click Yes; otherwise, contact your administrator to continue the desired action.
  • Page 99 Windows 8, Windows 8 64-bit Edition, or Windows Server 2012 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse down, and then select Settings. Click Control Panel Hardware and Sound (Hardware for Windows Server 2012) Devices →...
  • Page 100: Network Connection Setup

    • Network Connection Setup Windows Vista and Windows Vista 64-bit Edition Click Start Control Panel Hardware and Sound Printers. → → → Click Add a printer. Click Add a network, wireless or Bluetooth printer. Select a printer or click The printer that I want isn't listed. If you have selected your printer, go to step 7.
  • Page 101 Windows Server 2008 and Windows Server 2008 64-bit Edition NOTE: • You must log in as an administrator. Click Start Control Panel Hardware and Sound Printers. → → → Click Add a printer. Click Add a network, wireless or Bluetooth printer. Select a printer or click The printer that I want isn't listed.
  • Page 102 Windows Server 2008 R2 Click Start Devices and Printers. → Click Add a printer. Click Add a network, wireless or Bluetooth printer. Select a printer or click The printer that I want isn't listed. NOTE: • If you click The printer that I want isn't listed, the Find a printer by name or TCP/IP address screen appears.
  • Page 103 Windows 7 and Windows 7 64-bit Edition Click Start Devices and Printers. → Click Add a printer. Click Add a network, wireless or Bluetooth printer. Select a printer or click The printer that I want isn't listed. If you have selected your printer, go to step 7. If you have clicked The printer that I want isn't listed, go to step 5.
  • Page 104 Windows 8, Windows 8 64-bit Edition, or Windows Server 2012 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse down, and then select Settings. Click Control Panel Hardware and Sound (Hardware for Windows Server 2012) Devices →...
  • Page 105: Setting Up For Web Services On Devices (Wsd) (Docuprint Cm215 F/Cm215 Fw Only)

     Setting Up for Web Services on Devices (WSD) (DocuPrint CM215 f/CM215 fw Only) This section provides information for network printing with WSD, the Microsoft protocol for Windows Vista, Windows Server 2008, Windows Server 2008 R2, Windows 7, Windows 8, and Windows Server 2012.
  • Page 106: Wsd Printer Setup

    • For Windows Server 2012: On the Start screen, click Server Manager. Click Add roles and features to start Add Roles and Features Wizard. Specify the settings and click Next until the Select server roles screen is displayed. Select the Print and Document Services check box. On the pop-up window, click Add Features.
  • Page 107 In the list of available printers, select the one you want to use, and then click Next. NOTE: • In the list of available printers, the WSD printer is displayed in the form of http://IP address/ws/. • If no WSD printer is displayed in the list, enter the printer's IP address manually to create a WSD printer. To enter the printer's IP address manually, follow the instructions below.
  • Page 108: Setting Up For Shared Printing (Docuprint Cm215 F/Cm215 Fw Only)

     Setting Up for Shared Printing (DocuPrint CM215 f/CM215 fw Only) You can share your new printer on the network using the Software Pack CD-ROM that shipped with your printer, or using Windows Point and Print or peer-to-peer method. This section describes Point and Print and peer-to-peer methods. Configure the printer sharing settings on the server computer, and then install its driver on all the client computers that use the shared printer using Point and Print or peer-to-peer method.
  • Page 109 • For Windows Vista and Windows Vista 64-bit Edition Click Start → Control Panel → Hardware and Sound Printers. → Right-click the printer icon and select Sharing. Click the Change sharing options button. The "Windows needs your permission to continue" appears. Click Continue.
  • Page 110 • For Windows 8, Windows 8 64-bit Edition, and Windows Server 2012 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse down, and then select Settings. Click Control Panel → Hardware and Sound (Hardware for Windows Server 2012) → Devices and Printers.
  • Page 111: Point And Print

    Point and Print Point and Print is a Microsoft Windows technology that allows you to connect to a remote printer. This feature automatically downloads and installs the print driver. • For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, and Windows Server 2003 x64 Edition On the Windows desktop of the client computer, double-click My Network Places.
  • Page 112 • For Windows Vista and Windows Vista 64-bit Edition Click Start → Network. Locate and double-click the host name of the server computer. Right-click the shared printer name, and then click Connect. Click Install driver. Click Continue in the User Account Control dialog box. Wait until the driver is copied from the server to the client computer.
  • Page 113 • For Windows 7, Windows 7 64-bit Edition, and Windows Server 2008 R2 Click Start → Computer → Network (Start → Network for Windows Server 2008 R2). Locate the host name of the server computer, and then double-click the host name. Right-click the shared printer name, and then click Connect.
  • Page 114 • For Windows 8, Windows 8 64-bit Edition, and Windows Server 2012 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse down, and then select Settings. Click Control Panel → Network and Internet → View network computers and devices. Locate the host name of the server computer, and then double-click the host name.
  • Page 115 Peer-to-Peer Peer-to-Peer is a technology that allows you to connect to a printer connected to a host computer. You are required to download and install the print driver during the connection set up. • For Windows XP, Windows XP 64-bit Edition, Windows Server 2003, and Windows Server 2003 x64 Edition Click start (Start for Windows Server 2003/Windows Server 2003 x64 Edition) →...
  • Page 116 • For Windows Vista and Windows Vista 64-bit Edition Click Start → Control Panel → Hardware and Sound → Printers. Click Add a printer to launch the Add Printer wizard. Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next.
  • Page 117 • For Windows Server 2008 and Windows Server 2008 64-bit Edition Click Start → Control Panel → Hardware and Sound → Printers. Click Add a printer to launch the Add Printer wizard. Select Add a network, wireless or Bluetooth printer, and then click Next. If the printer is listed, select the printer and click Next.
  • Page 118 • For Windows 7, Windows 7 64-bit Edition, and Windows Server 2008 R2 Click Start → Devices and Printers. Click Add a printer to launch the Add Printer wizard. Select Add a network, wireless or Bluetooth printer. If the printer is listed, select the printer and click Next. If the printer is not listed, click The printer that I want isn't listed.
  • Page 119 • For Windows 8, Windows 8 64-bit Edition, and Windows Server 2012 On the Desktop screen, place the mouse pointer in the upper right corner of the screen and move the mouse down, and then select Settings. Click Control Panel → Hardware and Sound (Hardware for Windows Server 2012) → Devices and Printers.
  • Page 120: Configuring Printer And Installing Software On Mac Os X

    Configuring Printer and Installing Software on Mac OS X This section includes: • "Installing Software" on page 120 • "Adding a Printer" on page 121  Installing Software Run the Software Pack CD-ROM on the Mac OS X. Double-click the CD-ROM icon displayed on the desktop. Double-click the installer icon.
  • Page 121: Adding A Printer

     Adding a Printer Adding a Printer on Mac OS X 10.7/10.8 • When Using a USB connection Turn on the printer. Connect the printer and your computer with the USB cable. Display System Preferences, and then click Print & Scan. Confirm your USB printer is added to Print &...
  • Page 122: When Using A Usb Connection

    • When Using IP Printing (DocuPrint CM215 f/CM215 fw Only) Turn on the printer. Make sure that your computer is connected to the network. If you use wired connection, make sure that the Ethernet cable is connected between the printer and the network.
  • Page 123 • When Using Bonjour (DocuPrint CM215 f/CM215 fw Only) Turn on the printer. Make sure that your computer is connected to the network. If you use wired connection, make sure that the Ethernet cable is connected between the printer and the network. If you use wireless connection, make sure that wireless connection is configured properly on your computer and printer.
  • Page 124 Adding a Printer on Mac OS X 10.4.11 • When Using a USB Connection Turn on the printer. Connect the printer and your computer with the USB cable. Start Printer Setup Utility. NOTE: • You can find Printer Setup Utility in the Utilities folder in Applications. Confirm your USB printer is added to Printer List.
  • Page 125 • When Using IP Printing (DocuPrint CM215 f/CM215 fw Only) Turn on the printer. Make sure that your computer is connected to the network. If you use wired connection, make sure that the Ethernet cable is connected between the printer and the network.
  • Page 126 Printer Connection and Software Installation...
  • Page 127: Printing Basics

    Printing Basics This chapter includes: • "About Print Media" on page 128 • "Supported Print Media" on page 131 • "Loading Print Media" on page 133 • "Setting Paper Sizes and Types" on page 152 • "Printing" on page 153 Printing Basics...
  • Page 128: About Print Media

    To achieve the best performance from your printer, we recommend you to use only the paper described in this section. When using paper other than that recommended, contact the Fuji Xerox local representative office or an authorized dealer.
  • Page 129: Automatic Document Feeder (Adf) Guidelines (Docuprint Cm215 F/Cm215 Fw Only)

     Automatic Document Feeder (ADF) Guidelines (DocuPrint CM215 f/CM215 fw Only) The ADF accommodates the following original sizes: • Width: 148–215.9 mm (5.83–8.50 inches) • Length: 210–355.6 mm (8.27–14.00 inches) The weight range includes 60–105 gsm. Follow these guidelines when loading original documents into the ADF: •...
  • Page 130: Print Media That Can Damage Your Printer

     Print Media That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: •...
  • Page 131: Supported Print Media

    • The toner may come off the print media if it gets wet by water, rain, steam and so on. For details, contact the Fuji Xerox local representative office or an authorized dealer.  Usable Print Media The types of print media that can be used on this printer are as follows: Multipurpose Feeder (MPF) ×...
  • Page 132 Priority Sheet Inserter (PSI) × Paper Size A4 SEF (210 297 mm) × B5 SEF (182 257 mm) × A5 SEF (148 210 mm) × Letter SEF (8.5 11 inches) × Legal SEF (8.5 14 inches) × Folio SEF (8.5 13 inches) ×...
  • Page 133: Loading Print Media

    Loading Print Media Loading print media properly helps prevent jams and ensures trouble-free printing. Before loading print media, identify the recommended print side of the print media. This information is usually on the print media package. NOTE: • After loading paper in the feeder, specify the same paper type on the operator panel. This section includes: •...
  • Page 134: Loading Print Media In The Multipurpose Feeder (Mpf)

     Loading Print Media in the Multipurpose Feeder (MPF) NOTE: • To avoid paper jams, do not remove the priority sheet inserter (PSI) while printing is in progress. • Use only laser print media. Do not use ink jet paper in this printer. Open the front cover.
  • Page 135 Pull the PSI out. NOTE: • When you use the MPF for the first time, remove the instruction sheet attached to the PSI with adhesive tape. • Read the instruction sheet before you use the PSI. Pull the slide bar forward until it stops. Pinch the length guide and pull it forward until it stops.
  • Page 136 Adjust the paper width guides to their maximum width. Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. Load print media on the MPF with the top edge first and with the recommended print side facing Printing Basics...
  • Page 137 Adjust the paper width guides until they rest lightly against the edges of the stack of print media. Pinch the length guide and slide it towards the printer until it touches the print media. NOTE: • Depending on the size of print media, first slide the slide bar backward until it stops, and then pinch the length guide and slide it backward until it touches print media.
  • Page 138 Insert the PSI into the printer and then align the PSI to the marking on the MPF. Select the paper type from the print driver if the loaded print media is not plain paper. If a user- specified print media is loaded in the MPF, you must specify the paper size setting by using the print driver.
  • Page 139: Loading Envelope In The Multipurpose Feeder (Mpf)

    Loading Envelope in the Multipurpose Feeder (MPF) NOTE: • When you print on envelopes, be sure to specify the envelope setting on the print driver. If not specified, the print image will be rotated 180 degrees. • When Loading Com 10, DL, or Monarch Load envelopes with the side to be printed on facing up, the flap side facing down, and the flap turned to the right.
  • Page 140 • When Loading C5 Load envelopes with the side to be printed on facing up, flap opened and facing you. IMPORTANT: • Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer.
  • Page 141 • If envelopes are still not fed correctly, add some bending to the flap of the envelopes as shown in the following illustration. The amount of the bending shall be 5 mm (0.20 inches) or less. • To confirm the correct orientation of envelopes, see the instruction on the Envelope/Paper Setup Navigator on the print driver.
  • Page 142: Loading Print Media In The Priority Sheet Inserter (Psi)

     Loading Print Media in the Priority Sheet Inserter (PSI) NOTE: • To avoid paper jams, do not remove the PSI while printing is in progress. • Use only laser print media. Do not use ink jet paper in this printer. Open the front cover.
  • Page 143 Before loading the print media, flex the sheets back and forth, and then fan them. Straighten the edges of the stack on a level surface. Load print media on the PSI with the top edge first and with the recommended print side facing Adjust the paper width guides until they rest lightly against the edges of the stack of print media.
  • Page 144: Loading Envelope In The Priority Sheet Inserter (Psi)

    Loading Envelope in the Priority Sheet Inserter (PSI) NOTE: • Be sure to fully insert the envelope until it stops. Otherwise, print media that is loaded on the MPF will be fed. • When you print on envelopes, be sure to specify the envelope setting on the print driver. If not specified, the print image will be rotated 180 degrees.
  • Page 145 • When Loading C5 Load the envelope with the side to be printed on facing up, flap opened and facing you. IMPORTANT: • Never use envelopes with windows, or coated linings. These lead to paper jams and can cause damage to the printer.
  • Page 146 • If envelopes are still not fed correctly, add some bending to the flap of the envelopes as shown in the following illustration. The amount of the bending shall be 5 mm (0.20 inches) or less. • To confirm the correct orientation of envelopes, see the instruction on the Envelope/Paper Setup Navigator on the print driver.
  • Page 147: Manual Duplex Printing

     Manual Duplex Printing This section includes: • "Operations on Your Computer" on page 147 • "Loading Print Media in the Multipurpose Feeder (MPF)" on page 149 • "Loading Print Media in the Priority Sheet Inserter (PSI)" on page 150 NOTE: •...
  • Page 148 From Paper Type, select the paper type to be used. Click OK to close the Printing Preferences dialog box. Click Print in the Print dialog box to start printing. IMPORTANT: • When you start manual duplex printing, the instruction window appears. Note that the window cannot be reopened once it is closed.
  • Page 149 Loading Print Media in the Multipurpose Feeder (MPF) First print the even pages (back sides). For a six page document, back sides are printed in the order of page 6, page 4, then page 2. (Data) LED blinks and the Insert Output to Tray message appears on the LCD panel when the even pages finish printing.
  • Page 150 Loading Print Media in the Priority Sheet Inserter (PSI) First print the even pages (back sides). For a six page document, back sides are printed in the order page 6, page 4, then page 2. (Data) LED blinks and the Insert Output to Tray message appears on the LCD panel when the even pages finish printing.
  • Page 151: Using The Output Tray Extension

     Using the Output Tray Extension The output tray extension is designed to prevent print media from falling from the printer after the print job is complete. Before printing a long length document, make sure that the output tray extension is fully extended. NOTE: •...
  • Page 152: Setting Paper Sizes And Types

    Setting Paper Sizes and Types When loading print media, set the paper size and type on the operator panel before printing. This section describes how to set the paper size and type on the operator panel. See also: • "Understanding the Printer Menus" on page 274 ...
  • Page 153: Printing

    Printing This section covers how to print documents from your printer and how to cancel a job. This section includes: • "Printing from the Computer" on page 153 • "Canceling a Print Job" on page 154 • "Selecting Printing Options" on page 156 •...
  • Page 154: Canceling A Print Job

    Printing from the Computer (Mac OS X) The following procedure uses Mac OS X 10.8 TextEdit as an example. Open the file you want to print. From the File menu, select Print. Verify that the correct printer is selected in Printer. Modify the system settings as needed (such as the pages you want to print or the number of copies).
  • Page 155 • Canceling a Print Job From the Desktop Minimize all programs to reveal the desktop. For Windows XP, click start → Printers and Faxes. ® 2003, click Start → Printers and Faxes. For Windows Server For Windows 7 and Windows Server 2008 R2, click Start → Devices and Printers. ®...
  • Page 156: Selecting Printing Options

    • Canceling a Print Job From System Preferences For Mac OS X 10.4.11-10.6, display System Preferences, and then click Print & Fax. For Mac OS X 10.7-10.8, display System Preferences, and then click Print & Scan. Select the printer from the printer list on the left. For Mac OS X 10.4.11, click Print Queue.
  • Page 157: Printing Options For Windows

    Selecting Options for an Individual Job (Windows) If you want to use special printing options for a particular job, change the driver settings before sending the job to the printer. For example, if you want to use Photo print-quality mode for a particular graphic, select this setting in the driver before printing that job.
  • Page 158 Driver Tab Printing Options Layout tab • Image Orientation • Multiple Up • Image Order • Image Border • Poster/Mixed Document • Output Size • Reduce / Enlarge • Margin Shift/Margin • Restore Defaults Watermarks/Forms tab • Watermarks – New Text –...
  • Page 159: Selecting Options For An Individual Job (Mac Os X)

    Selecting Options for an Individual Job (Mac OS X) To select print settings for a particular job, change the driver settings before sending the job to the printer. With the document open in your application, click File, and then click Print. Select your printer from Printer.
  • Page 160 Item Printing Options Image Options • Output Color • Image Quality • Brightness • Image Types • Screen • Color Balance Printer Features • Detailed Settings – Image Rotation (180deg) – Toner Saving Mode • Paper Handling – Paper Type –...
  • Page 161: Printing On Custom Size Paper

     Printing on Custom Size Paper This section explains how to print on custom size paper using the print driver. The way to load custom size paper is the same as the one to load standard size paper. See also: •...
  • Page 162: Printing On Custom Size Paper

    Printing on Custom Size Paper Use the following procedures to print using either the Windows or Mac OS X print drivers. • Using the Windows Print Driver This section explains the procedure using Windows 7 as an example. NOTE: • The way to display the printer Properties/Printing Preferences dialog box differs according to the application software.
  • Page 163: Checking Status Of Print Job

    For more information about the SimpleMonitor, see Help. The following procedure uses Windows 7 as an example: Click Start → All Programs. Select Fuji Xerox. Select Fuji Xerox Printer Software for Asia-Pacific. Select your printer. Select SimpleMonitor-Btype for Asia-Pacific. The Printer Selection window appears.
  • Page 164: Printing A Report Page

    The following procedure uses Windows 7 as an example. NOTE: • The reports and lists are all printed in English. Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer Printer Setting Utility.
  • Page 165: Printer Settings

     Printer Settings This section includes: • "Using the Operator Panel to Change the Printer Settings" on page 165 • "Using the Printer Setting Utility to Change the Printer Settings (Windows Only)" on page 166 • "Adjusting the Language" on page 166 Using the Operator Panel to Change the Printer Settings You can select menu items and corresponding values from the operator panel.
  • Page 166: Adjusting The Language

    These settings are active until new ones are selected or the factory defaults are restored. To select a new value as a setting: Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer Printer Setting Utility.
  • Page 167 • Using the Printer Setting Utility (Windows Only) The following procedure uses Windows 7 as an example. Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer Printer Setting Utility. → NOTE: •...
  • Page 168 Printing Basics...
  • Page 169: Copying

    Copying This chapter includes: • "Loading Paper for Copying" on page 170 • "Preparing a Document" on page 171 • "Making Copies From the Document Glass" on page 172 • "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174 •...
  • Page 170: Loading Paper For Copying

    Loading Paper for Copying The instructions for loading print documents are the same whether you are printing, faxing, or copying. (The fax feature is available only on the DocuPrint CM215 f/CM215 fw.) See also: • "Usable Print Media" on page 131 •...
  • Page 171: Preparing A Document

    Preparing a Document You can use the document glass or the automatic document feeder (ADF) to load an original document for copying, scanning and sending a fax. (The ADF and fax feature are available only for the DocuPrint CM215 f/CM215 fw.) You can load up to 15 sheets of 64 gsm documents for one job using the ADF or one sheet at a time using the document glass.
  • Page 172: Making Copies From The Document Glass

    Making Copies From the Document Glass NOTE: • A computer connection is not required for copying. • For the DocuPrint CM215 f/CM215 fw, make sure that no document is in the ADF. If any document is detected in the ADF, it takes priority over the document on the document glass. •...
  • Page 173 Press the Copy button. Customize the copy settings such as the number of copies, copy size, and image quality. See also: • "Setting Copy Options" on page 175 To clear the settings, use the (Clear All) button. Press the (Start) button to begin copying. NOTE: •...
  • Page 174: Making Copies From The Adf (Docuprint Cm215 F/Cm215 Fw Only)

    Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only) IMPORTANT: • Do not load more than 15 sheets on the ADF or allow more than 15 sheets to be fed to the document output tray. The document output tray should be emptied before it holds more than 15 sheets or your source documents may be damaged.
  • Page 175: Setting Copy Options

    Setting Copy Options Set the following options for the current copy job before pressing the (Start) button to make copies. NOTE: • After a copy job is completed, the copy options would be kept until the screen returns to Select Function (auto-reset or the (Back) button is pressed), the (Clear All) button is pressed, or the Copy button is...
  • Page 176: Number Of Copies

     Number of Copies Specify the number of copies from 1 to 99. For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into the ADF or place a single document facing down on the document glass and close the document cover.
  • Page 177: Collated

     Collated Sort the copy outputs. For examples, if you make two copies of three page documents, first set of three-pages documents will be printed followed by the second set. NOTE: • Copying documents with a large amount of data may exhaust available memory. If a memory shortage occurs, cancel the collating by turning Collated to Off on the operator panel.
  • Page 178: Reduce/Enlarge

     Reduce/Enlarge Reduce or enlarge the size of a copied image, from 25% to 400%. NOTE: • When you make a reduced copy, black lines may appear at the bottom of your copy. Size reducing may cause black lines to appear at the bottom of copies. •...
  • Page 179 NOTE: • You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press the button to increase the zoom ratio or press the button to reduce the zoom ratio in 1% interval. See the following table for specific zoom ratios.
  • Page 180: Document Size

     Document Size Specify the default document size. For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into the ADF or place a single document facing down on the document glass and close the document cover.
  • Page 181: Original Type

     Original Type Select the copy image quality. For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into the ADF or place a single document facing down on the document glass and close the document cover.
  • Page 182: Lighten/Darken

     Lighten/Darken Adjust density level to create lighter or darker copy of original document. For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into the ADF or place a single document facing down on the document glass and close the document cover.
  • Page 183: Sharpness

     Sharpness Adjust the sharpness to make the copy sharper or softer than the original. For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into the ADF or place a single document facing down on the document glass and close the document cover.
  • Page 184: Auto Exposure

     Auto Exposure Suppress the background of the original to enhance text on the copy. For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into the ADF or place a single document facing down on the document glass and close the document cover.
  • Page 185: Color Balance B

     Color Balance B Specify the default color balance level of blue within the range of -2 to +2. Press the System button. Select Defaults Settings, and then press the button. Select Copy Defaults, and then press the button. Select Color Balance B, and then press the button.
  • Page 186: N-Up

     N-Up Print two original images to fit onto one sheet of paper. Auto: ID Card Copy: Manual: Automatically Always prints two Reduces the pages in the reduces the sides of the ID card custom size depending on pages to fit in in one page in the the setting of the one page.
  • Page 187 Select the desired setting, and then press the button. NOTE: • Asterisk (*) is the factory default setting. Does not perform N-Up printing. Off* Automatically reduces the original pages to fit onto one sheet of Auto paper. Prints the original pages onto one sheet of paper in the original size. ID Card Copy Prints the original pages onto the one sheet of paper in the size Manual...
  • Page 188: Margin Top/Bottom

     Margin Top/Bottom Specify the top and bottom margins of the copy. For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into the ADF or place a single document facing down on the document glass and close the document cover.
  • Page 189: Margin Left/Right

     Margin Left/Right Specify the left and right margins of the copy. For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into the ADF or place a single document facing down on the document glass and close the document cover.
  • Page 190: Margin Middle

     Margin Middle You can specify the middle margin of the copy. For the DocuPrint CM215 f/CM215 fw, firstly load the top edge of document(s) with facing up into the ADF or place a single document facing down on the document glass and close the document cover.
  • Page 191: Changing The Default Settings

    Changing the Default Settings The COPY menu options such as color mode and image quality can be set to your most frequent use modes. To create your own default settings: Press the System button. Select Defaults Settings, and then press the button.
  • Page 192 Copying...
  • Page 193: Scanning

    Scanning This chapter includes: • "Scanning Overview" on page 194 • "Scanning to a Computer" on page 195 • "Scanning to a Computer or Server via SMB/FTP (DocuPrint CM215 f/CM215 fw Only)" on page 202 • "Scanning to a USB Storage Device" on page 226 •...
  • Page 194: Scanning Overview

    Scanning Overview You can use your printer to turn pictures and text into editable images on your computer. The resolution setting to use when you scan an item depends on the item type and how you plan to use the image or document after you scan it into your computer. For the best results, use these recommended settings.
  • Page 195: Scanning To A Computer

    Scanning to a Computer This section includes: • "Scanning From the Operator Panel - Scan to Application" on page 195 • "Scanning From the Operator Panel - Scan to WSD (DocuPrint CM215 f/CM215 fw Only)" on page 196 • "Scanning Using the TWAIN Driver" on page 198 •...
  • Page 196: Printer Setup For Scan To Wsd

     Scanning From the Operator Panel - Scan to WSD (DocuPrint CM215 f/CM215 fw Only) If the printer is connected to a computer via network using Web Services on Devices (WSD), you can use the Scan to WSD function to send scanned images to a computer. NOTE: •...
  • Page 197: Procedures For Wsd Scan

    Procedures for WSD Scan Load the document(s) facing up with top edge in first into the ADF or place a single document facing down on the document glass. See also: • "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174 •...
  • Page 198: Scanning Using The Twain Driver

     Scanning Using the TWAIN Driver Your printer supports the Tool Without An Interesting Name (TWAIN) driver for scanning images. ® TWAIN is one of the standard components provided by Windows XP, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Vista, Windows 7, Windows 8, Windows Server 2012, and Mac OS X 10.4/10.5/10.6/10.7/10.8, and works with various scanners.
  • Page 199 Select your scanning preferences and click Preview to display the preview image. NOTE: • For the DocuPrint CM215 f/CM215 fw, Preview is grayed out and disabled when you select Document Feeder Tray from Scan From. • File type of scanned data vary depends on application on computer. Select the desired properties from the Image Quality and Image Options tabs.
  • Page 200: Scanning Using The Wia Driver

     Scanning Using the WIA Driver Your printer also supports the Windows Image Acquisition (WIA) driver for scanning images. WIA is one of the standard components provided by Windows XP and later operating systems and works with digital cameras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan an image and easily manipulate those images without using additional software.
  • Page 201 Click the Paint button → Save as. Enter a picture name, and select a file format and destination to save the picture. Scanning...
  • Page 202: Scanning To A Computer Or Server Via Smb/Ftp (Docuprint Cm215 F/Cm215 Fw Only)

    Scanning to a Computer or Server via SMB/FTP (DocuPrint CM215 f/CM215 fw Only) This section includes: • "Overview" on page 202 • "Confirming a Login name and Password" on page 204 • "Specifying a Destination to Store the Document" on page 206 •...
  • Page 203 • Using FTP To transfer data via FTP, one of the following FTP servers and an account to the FTP server (login name and password) are required. • Windows XP FTP service of Microsoft Internet Information Server 3.0/4.0 or Internet Information Services 5.0/5.1 •...
  • Page 204: Confirming A Login Name And Password

     Confirming a Login name and Password When Using SMB The Scan to Computer/Server feature requires a user login account with a valid and non-empty password for authentication. Confirm a login user name and password. If you do not use a password for your user login, you need to create a password for your user login account with the following procedure.
  • Page 205 • For Windows Vista and Windows 7: Click Start → Control Panel. Click User Accounts and Family Safety. Click User Accounts. Click Create a password for your account and add in a password for your user login account. • For Windows 8 and Windows Server 2012: Place the mouse pointer in the upper right corner of the screen and move the mouse down, and then select Settings →...
  • Page 206: Specifying A Destination To Store The Document

     Specifying a Destination to Store the Document When Using SMB Share a folder to store the scanned document using the following procedure. • For Windows XP Home Edition: Create a folder in the desired directory on your computer (Example of folder name, MyShare). Right-click the folder, and then select Properties.
  • Page 207 NOTE: • When the following screen appears, click If you understand the security risks but want to share files without running the wizard, click here, then select Just enable file sharing, and then click OK. Select Allow network users to change my files. Click Apply, and then click OK.
  • Page 208 • For Windows XP Professional Edition: Create a folder in the desired directory on your computer (Example of folder name, MyShare) and double-click the folder. Select Folder Options from Tools. Click View tab, and then deselect the Use simple file sharing (Recommended) check box. Click OK, and then close the window.
  • Page 209 Enter a shared name in the Share name box. NOTE: • Write down this shared name because you will use this name in the next setting procedure. Click Permissions to create a write permission for this folder. Click Add. Search user login name by clicking Advanced, or enter the user login name in the Enter the object names to select box and click Check Names to confirm (Example of user login name, MySelf).
  • Page 210 Click the user login name that you have just entered. Select the Full Control check box. This will grant you permission to send the document into this folder. NOTE: • Do not use Everyone as the user login name. Click OK. Click Apply, and then click OK.
  • Page 211 • For Windows Server 2003: Create a folder in the desired directory on your computer (Example of folder name, MyShare). Right-click the folder, and then select Properties. Click the Sharing tab, and then select the Share this folder. Enter a shared name in the Share name box. NOTE: •...
  • Page 212 Click the user login name that you have just entered. Select the Full Control check box. This will grant you permission to send the document to this folder. NOTE: • Do not use Everyone as the user login name. Click OK. Configure other settings as necessary, and then click Apply and click OK.
  • Page 213 • For Windows Vista, Windows 7, Windows Server 2008, and Windows Server 2008 R2: Create a folder in the desired directory on your computer (Example of folder name, MyShare). Right-click the folder, and then select Properties. Click the Sharing tab, and then select Advanced Sharing. For Windows Vista, when User Account Control window appears, click Continue.
  • Page 214 Click Permissions to give write permission for this folder. Click Add. Search user login name by clicking Advanced, or enter the user login name in the Enter the object names to select box and click Check Names to confirm (Example of user login name, MySelf).
  • Page 215 Click Close. NOTE: • To add sub-folders, create new folders in the shared folder you have created. Example: Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John You should now see MyShare\MyPic\John in your directory. After you created a folder, go to "Configuring the Printer Settings"...
  • Page 216 • For Windows 8 and Windows Server 2012: Create a folder in the desired directory on your computer (Example of folder name: MyShare). Right-click the folder, and then select Properties. Click the Sharing tab, and then click Advanced Sharing. Select the Share this folder check box. Enter a shared name in the Share name box.
  • Page 217 Search user login name by clicking Advanced, or enter the user login name in the Enter the object names to select box and click Check Names to confirm (Example of user login name: MySelf). Click OK. Click the user login name that you have just entered. Select the Full Control check box. This will grant you permission to send the document into this folder.
  • Page 218 • For Mac OS X 10.4: Select Home from the Go menu. Double-click Public. Create a folder (Example of folder name, MyShare). NOTE: • Note down the folder name as you need to use this name in the next setting procedure. Open System Preferences, and then click Sharing.
  • Page 219: Configuring The Printer Settings

     Configuring the Printer Settings You can configure the printer settings to use the Scan to Server/Computer feature with the CentreWare Internet Services or Address Book Editor. The following procedure uses Windows 7 as an example. From the CentreWare Internet Services Launch your web browser.
  • Page 220 Select any unused number and click Add. The Add Network Scan Address page appears. To fill in the fields, enter the information as follows: Name (Displayed on Enter a friendly name that you want it to appear on the Address Book. Printer) Network Type Select Server FTP if you use a FTP server.
  • Page 221 Host Address (IP Enter a server name or IP address of your computer or the FTP Address or DNS Name) server that you have shared out. The following are examples: • For Server FTP: Server name: myhost.example.com (myhost: host name, example.com: domain name) IP address: 192.168.1.100 •...
  • Page 222 From the Address Book Editor Click start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer → Address Book Editor. NOTE: • The window to select a device appears when multiple fax drivers are installed on your computer. In this case, click the name of the desired printer listed in Device Name.
  • Page 223 To fill in the fields, enter the information as follows: Name Enter a friendly name that you want it to appear on the Address Book. Server Type Select Computer if you store the document in a shared folder of your computer.
  • Page 224 Path For Computer To store the scanned document in the share folder directly without creating any subfolder, leave the space blank. To store the scanned document in the folder you created under the share folder, enter the path as following. Example: Share Folder name: MyShare, Second-level folder name: MyPic, Third-level folder name: John You should now see MyShare\MyPic\John in your directory.
  • Page 225: Sending The Scanned File To The Network

     Sending the Scanned File to the Network Load the document(s) facing up with top edge in first into the ADF or place a single document facing down on the document glass. See also: • "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174 •...
  • Page 226: Scanning To A Usb Storage Device

    Scanning to a USB Storage Device The Scan to USB Memory feature allows you to scan documents and save the scanned data to a USB storage device. To scan documents and save them, follow the steps below: For the DocuPrint CM215 f/CM215 fw, load the top edge of document(s) first with facing up into the ADF or place a single document face down on the document glass and close the document cover.
  • Page 227: Sending An E-Mail With The Scanned Image (Docuprint Cm215 F/Cm215 Fw Only)

    Sending an E-Mail With the Scanned Image (DocuPrint CM215 f/CM215 fw Only) To send an e-mail attached with the scanned image from your printer, follow the steps below: • Set up your SMTP (Simple Mail Transfer Protocol) server information. SMTP is a protocol for sending e-mail.
  • Page 228 Select any unused number and click Add. The Add Personal Address page appears. Enter a name in the Name field and e-mail address in the E-mail Address field. Click the Apply button. Scanning...
  • Page 229: Sending An E-Mail With The Scanned File

     Sending an E-mail With the Scanned File Load the document(s) facing up with top edge in first into the ADF or place a single document facing down on the document glass. See also: • "Making Copies From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 174 •...
  • Page 230: Adjusting Scanning Options

    Adjusting Scanning Options This section includes: • "Adjusting the Default Scan Settings" on page 230 • "Changing the Scan Settings for an Individual Job" on page 233  Adjusting the Default Scan Settings This section includes: • "Setting the Scanned Image File Type" on page 230 •...
  • Page 231: Setting The Scan Resolution

    Setting the Color Mode You can scan an image in color or in black and white. Selecting black and white significantly reduces the file size of the scanned images. An image scanned in color will have a larger file size than the same image scanned in black and white.
  • Page 232: Automatically Suppressing Background Variations

    Setting the Original Size To specify the size of the original: Press the System button. Select Defaults Settings, and then press the button. Select Scan Defaults, and then press the button. Select Document Size, and then press the button. Select a specific paper size to determine the area to be scanned, and then press the button.
  • Page 233: Changing The Scan Settings For An Individual Job

     Changing the Scan Settings for an Individual Job Scanning to a Computer • Scan to Computer (Network) (DocuPrint CM215 f/CM215 fw Only) Press the Scan button. Select Scan to Network, and then press the button. Select Scan to, and then press the button.
  • Page 234 Emailing the Scanned Image (DocuPrint CM215 f/CM215 fw Only) To temporarily change a scan setting when emailing the scanned image: Press the Scan button. Select Scan to E-Mail, and then press the button. Select the e-mail destination, and then press the button.
  • Page 235: Faxing (Docuprint Cm215 F/Cm215 Fw Only)

    Faxing (DocuPrint CM215 f/CM215 fw Only) This chapter includes: • "Connecting the Telephone Line" on page 236 • "Configuring Fax Initial Settings" on page 238 • "Sending a Fax" on page 241 • "Sending a Delayed Fax" on page 248 •...
  • Page 236: Connecting The Telephone Line

    Connecting the Telephone Line IMPORTANT: • PTC 200 warning General warning The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
  • Page 237 Plug one end of a telephone line cord to the wall jack connector and the other end to an active wall jack. Wall jack connector To the wall jack To connect a telephone and/or answering machine to your printer, plug the telephone or answering machine line cord into the phone connector ( Phone connector To an external telephone...
  • Page 238: Configuring Fax Initial Settings

    Configuring Fax Initial Settings This section includes: • "Setting Your Region" on page 238 • "Setting the Printer ID" on page 239 • "Setting the Time and Date" on page 240 • "Changing the Clock Mode" on page 240 NOTE: •...
  • Page 239: Setting The Printer Id

     Setting the Printer ID You may be required to indicate your fax number on any fax you send. The printer ID, containing your telephone number and name or company name, will be printed at the top of each page sent from your printer.
  • Page 240: Setting The Time And Date

     Setting the Time and Date NOTE: • It may be necessary to reset the correct time and date if loss of power to the printer occurs. Press the System button. Select Admin Menu, and then press the button. Select System Settings, and then press the button.
  • Page 241: Sending A Fax

    Sending a Fax You can fax data from your printer. This section includes: • "Loading an Original Document on the ADF" on page 241 • "Loading an Original Document on the Document Glass" on page 242 • "Resolution" on page 243 •...
  • Page 242: Loading An Original Document On The Document Glass

     Loading an Original Document on the Document Glass Open the document cover. Place the document facing down on the document glass and align it with the registration guide on the top left corner of the document glass. CAUTION: • Do not apply excessive force to hold thick document on the document glass.
  • Page 243: Resolution

     Resolution To specify the resolution level to be used for fax transmission: Press the Fax button. Select Resolution, and then press the button. Select the desired menu item, and then press the button. NOTE: • Asterisk (*) is the factory default setting. Standard * Suitable for documents with normal sized characters.
  • Page 244: Lighten/Darken

     Lighten/Darken To adjust the contrast to make the fax lighter or darker than the original: Press the Fax button. Select Lighten/Darken, and then press the button. Select the desired setting, and then press the button. NOTE: • Asterisk (*) is the factory default setting. Makes the fax lighter than the original.
  • Page 245: Sending A Fax Automatically

     Sending a Fax Automatically Load the document(s) facing up with top edge in first into the ADF or place a single document facing down on the document glass and close the document cover. See also: • "Loading an Original Document on the ADF" on page 241 •...
  • Page 246: Sending A Fax Manually

     Sending a Fax Manually Load the document(s) facing up with top edge in first into the ADF or place a single document facing down on the document glass and close the document cover. See also: • "Loading an Original Document on the ADF" on page 241 •...
  • Page 247: Confirming Transmissions

     Confirming Transmissions When the last page of your document has been sent successfully, the printer beeps and returns to the standby mode. If something goes wrong while sending your fax, an error message appears on the LCD panel. If you receive an error message, press the button to clear the message and try to send the document again.
  • Page 248: Sending A Delayed Fax

    Sending a Delayed Fax The Delayed Start mode can be used to save scanned documents for transmission at a specified time to take advantage of lower long distance rates. Load the document(s) facing up with top edge in first into the ADF or place a single document facing down on the document glass and close the document cover.
  • Page 249: Sending A Fax From The Driver (Direct Fax)

    Sending a Fax from the Driver (Direct Fax) ® ® You can send a fax directly from the computer running a Microsoft Windows operating system or Mac OS X by using the driver. NOTE: • Only black and white faxes can be sent using Direct Fax. This section includes: •...
  • Page 250 Specify the fax settings. For more information, click Help of the driver. NOTE: • The settings done here are only applied to a single fax job. Click OK to close the Printing Preferences window. Click Print. The Set / Check Fax Transmission window appears. Faxing (DocuPrint CM215 f/CM215 fw Only)
  • Page 251 Specify the destination for the recipient in one of the following ways: • Enter a name and phone number directly. • Select a recipient from the PC Fax Address Book saved on your computer or Device Address Book. • Select a recipient from a database other than the PC Fax Address Book or Device Address Book.
  • Page 252: For Mac Os X

     For Mac OS X NOTE: • The following procedure uses Mac OS X 10.8 TextEdit as an example. The names of the windows and the buttons may be different from those given in the following procedure depending on the OS and application you are using.
  • Page 253 Specify the destination for the recipient in one of the following ways: • Specify a recipient directly. Enter a name and phone number directly. Click Add. • Select a recipient from the PC Fax Address Book saved on your computer. Click Look Up Address Book.
  • Page 254: Receiving A Fax

    Receiving a Fax This section includes: • "About Receiving Modes" on page 254 • "Loading Paper for Receiving Faxes" on page 254 • "Receiving a Fax Automatically in the FAX Mode" on page 254 • "Receiving a Fax Manually in the TEL Mode" on page 255 •...
  • Page 255: Receiving A Fax Manually In The Tel Mode

     Receiving a Fax Manually in the TEL Mode To receive a fax manually, pick up the handset of the external telephone, and follow the instructions below. Press the Fax button when you hear fax tones on the external telephone. OffHook appears.
  • Page 256: Receiving Faxes Using The Drpd Mode

     Receiving Faxes Using the DRPD Mode The Distinctive Ring Pattern Detection (DRPD) is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers. The particular number someone uses to call you on is identified by different ringing patterns, which consist of various combinations of long and short ringing sounds.
  • Page 257: Automatic Dialing

    Automatic Dialing This section includes: • "Speed Dialing" on page 257 • "Storing a Number for Speed Dialing" on page 257 • "Sending a Fax Using a Speed Dial" on page 258 • "Group Dialing" on page 259 • "Setting Group Dial" on page 259 •...
  • Page 258: Sending A Fax Using A Speed Dial

     Sending a Fax Using a Speed Dial Load the document(s) facing up with top edge in first into the ADF or place a single document facing down on the document glass and close the document cover. See also: • "Loading an Original Document on the ADF" on page 241 •...
  • Page 259: Group Dialing

     Group Dialing If you frequently send the same document to several destinations, you can create a group of these destinations. You can create up to six groups. This enables you to use a group dial number setting to send the same document to all the destinations in the group. NOTE: •...
  • Page 260: Editing Group Dial

     Editing Group Dial You can delete a specific speed dial number from a selected group or add a new number to the selected group. Press the System button. Select Admin Menu, and then press the button. Select Phone Book, and then press the button.
  • Page 261: Printing An Address Book List

     Printing an Address Book List You can check your automatic dial setting by printing an Address Book List. NOTE: • The list is printed in English. Press the System button. Select Report / List, and then press the button. Select Address Book, and then press the button.
  • Page 262: Other Ways To Fax

    Other Ways to Fax This section includes: • "Using the Secure Receiving Mode" on page 262 • "Using an Answering Machine" on page 263 • "Using a Computer Modem" on page 264  Using the Secure Receiving Mode You may need to prevent your received faxes from being accessed by unauthorized people. You can turn on the secure receiving mode using the Secure Receive option to restrict printing out all of the received faxes when the printer is unattended.
  • Page 263: Using An Answering Machine

    To print received documents: Press the Job Status button. Select Secure Receive, and then press the button. Enter the password, and then press the button. The faxes stored in memory are printed. To turn the secure receiving mode off: Access the Secure Receive Set menu by following steps mentioned above in "To turn the secure receiving mode...
  • Page 264: Using A Computer Modem

     Using a Computer Modem Line Printer Telephone Answering Device Phone To the Computer Internet If you want to use your computer modem for faxing or for a dial-up Internet connection, connect the computer modem directly to the rear of your printer with the TAD as shown above. •...
  • Page 265: Setting Sounds

    Setting Sounds This section includes: • "Speaker Volume" on page 265 • "Ringer Volume" on page 265  Speaker Volume Press the System button. Select Admin Menu, and then press the button. Select Fax Settings, and then press the button. Select Line Monitor, and then press the button.
  • Page 266: Specifying The Fax Settings

    Specifying the Fax Settings This section includes: • "Changing the Fax Settings Options" on page 266 • "Available Fax Setting Options" on page 267  Changing the Fax Settings Options Press the System button. Select Admin Menu, and then press the button.
  • Page 267: Available Fax Setting Options

     Available Fax Setting Options You can use the following setting options for configuring the fax system: Option Description Automatic fax reception is turned off. You can receive a fax by Ans Select TEL Mode picking up the handset of the external telephone, and then pressing the remote receive code, or setting OnHook to On (you can hear voice or fax tones from the remote machine), pressing the...
  • Page 268 Option Description Specifies the remote receive code in two digits to start Remote Receive. Remote Rcv Tone Sets whether to print the information of sender on the header of faxes. Send Header Sets the name of sender to be printed on the header of faxes. Up to 30 Company Name alphanumeric characters can be entered.
  • Page 269: Prefix Dial

    • Prefix Dial NOTE: • Prefix Dial only supports the environment where you send a fax to the external line number. To use Prefix Dial, you must do the following from the operator panel. Press the System button. Select Admin Menu, and then press the button.
  • Page 270: Changing Setting Options

    Changing Setting Options The fax menu options can be set to the most frequently used modes. To create your own default settings: Press the System button. Select Defaults Settings, and then press the button. Select Fax Defaults, and then press the button.
  • Page 271: Printing A Report

    Printing a Report The following reports may be useful when using fax: • Address Book List This list shows all the addresses currently stored in the memory of the printer as Address Book information. • Fax Activity Report This report shows information about the recent 50 faxes you received or sent. •...
  • Page 272 Faxing (DocuPrint CM215 f/CM215 fw Only)
  • Page 273: Using The Operator Panel Menus And Keypad

    Using the Operator Panel Menus and Keypad This chapter includes: • "Understanding the Printer Menus" on page 274 • "Panel Lock Function" on page 315 • "Limiting Access to Printer Operations" on page 317 • "Setting the Time for the Power Saver Mode" on page 318 •...
  • Page 274: Understanding The Printer Menus

    Understanding the Printer Menus This section describes menu options that can be accessed by pressing the System button on the operator panel. This section includes: • "Report / List" on page 274 • "Meter Readings" on page 275 • "Admin Menu" on page 276 •...
  • Page 275: Meter Readings

    Demo Page Purpose: To print a test page. Protocol Monitor (DocuPrint CM215 f/CM215 fw Only) Purpose: To print a detailed list of monitored protocols. Address Book (DocuPrint CM215 f/CM215 fw Only) Purpose: To print the list of all addresses stored as Address Book information. Fax Activity (DocuPrint CM215 f/CM215 fw Only) Purpose: To print the report of faxes you recently received or sent.
  • Page 276: Admin Menu

     Admin Menu Use Admin Menu to configure a variety of printer features. NOTE: • A password is required to enter Admin Menu when Panel Lock Set is set to Enable. In this case, enter the password you specified, and press the button.
  • Page 277 Network (DocuPrint CM215 f/CM215 fw Only) Use the Network menu to change the printer settings affecting jobs sent to the printer through the network. NOTE: • Asterisk (*) is the factory default setting. • Ethernet Purpose: To specify the communication speed and the duplex settings of Ethernet. The change becomes effective after the printer is turned off and then on.
  • Page 278 • Wireless Setup (DocuPrint CM215 fw Only) Purpose: To configure the wireless network interface. Values: Select the access point from the list. The access points are listed starting with the one in Select the best communication condition. Access When you select an access point using WEP as the security method, WEP Key Entry enter the WEP key.
  • Page 279 Specify a name to identify the wireless network. Up to 32 Manual Enter Network alphanumeric characters can be entered. Setup (SSID) Select to configure the wireless settings through the access point Infrastructure such as a wireless router. Select to configure the wireless settings with no No Security encryption settings.
  • Page 280 • WPS (DocuPrint CM215 fw Only) Purpose: To configure wireless networks in accordance with the WPS standards. Values: Disables the security method of WPS-PBC. Push Button PBC Start No* Control Configures the wireless setting with the security method of WPS-PBC. Configures the wireless setting using the PIN code assigned PIN Code Start...
  • Page 281 • TCP/IP Purpose: To configure TCP/IP settings. The change becomes effective after the printer is turned off and then on. Values: Uses both IPv4 and IPv6 to set the IP address. IP Mode Dual Stack* Uses IPv4 to set the IP address. IPv4 DHCP/AutoIP* Automatically sets the IP address.
  • Page 282: Initialize Nvm

    • IP Filter NOTE: • The IP Filter feature is supported for IPv4 addresses and available only for LPD or Port 9100. Purpose: To block data received from certain IP addresses through the network. You can set up to five IP addresses.
  • Page 283: Ans Select

    Fax Settings (DocuPrint CM215 f/CM215 fw Only) Use the Fax Settings menu to configure the basic fax settings. NOTE: • Asterisk (*) is the factory default setting. • Ans Select Purpose: To select the default fax receiving mode. Values: Automatic fax reception is turned off. You can receive a fax by picking TEL Mode up the handset of the external telephone, and then pressing the remote receive code, or setting OnHook to On (you can hear voice or...
  • Page 284: Line Monitor

    • Line Monitor Purpose: To set the volume of the line monitor, which audibly monitors a transmission through the internal speaker until a connection is made. Values: Turns off the volume of the line monitor. Sets the volume of the line monitor. Middle* •...
  • Page 285: Interval Timer

    • Interval Timer Purpose: To specify the interval between transmission attempts within the range of 3 to 255 seconds. The default is eight seconds. • Number of Redial Purpose: To specify the number of redial attempts to make when the destination fax number is busy, within the range of 0 to 9.
  • Page 286: Company Name

    • Send Header Purpose: To print the information of sender on the header of faxes. Values: Does not print the information of sender on the header of faxes. Prints the information of sender on the header of faxes. • Company Name Purpose: To set the name of sender to be printed on the header of faxes.
  • Page 287: Drpd Pattern

    • DRPD Pattern Purpose: To provide a separate number for faxing with a distinctive ring pattern. Values: DRPD is a service provided by some telephone companies. DRPD Pattern1-7 patterns are specified by your telephone company. The patterns provided with your printer are shown below: Pattern1 Pattern2 Pattern3...
  • Page 288: Forward Settings

    • Forward Settings Purpose: To specify whether to forward incoming faxes to a specified destination. Values: Incoming faxes will not be forwarded. Off* Incoming faxes will be forwarded to a specified destination. Forward Only Incoming faxes will be forwarded to a specified destination by Fax Forward and Print and printed.
  • Page 289: Discard Size

    • Discard Size Purpose: To set whether to discard text or images at the bottom of a fax page when the entire page does not fit onto the output paper. Values: Prints any excess at the bottom of a fax page without discarding it. Discards any excess at the bottom of a fax page.
  • Page 290: Fax Activity

    • Fax Activity Purpose: To set whether to automatically print a fax activity report after every 50 incoming and outgoing fax communications. Values: Automatically prints a fax activity report after every 50 incoming and Auto Print* outgoing fax communications. Does not automatically print a fax activity report. No Auto Print •...
  • Page 291: Auto Reset

    System Settings Use the System Settings menu to configure a variety of printer features. NOTE: • Asterisk (*) is the factory default setting. • Power Saver Timer Purpose: To specify the time for transition to the Power Saver mode. Values: Specifies the time taken by the printer before it enters the Low Low Power 5min*...
  • Page 292: Clock Settings

    • Job Time-Out Purpose: To specify the amount of time that the printer waits for data to arrive from the computer. The print job is cancelled if it times out. Values: Disables the job time-out. Specifies the amount of time that the printer waits for data to 60sec* arrive from the computer.
  • Page 293: Power On Wizard

    Does not emit a tone when a job is complete. Job Tone Emits a tone at the specified volume when a job is complete. Middle* Does not emit a tone when a problem occurs. Alert Tone Emits a tone at the specified volume when a problem occurs. Middle* Does not emit a tone when the printer runs out of paper.
  • Page 294: Adjust Paper Type

    Maintenance Use the Maintenance menu for maintenance work including initialization of the NVM (non-volatile memory). NOTE: • Asterisk (*) is the factory default setting. • F/W Version Purpose: To display the version of the controller. • Adjust Paper Type Purpose: To adjust the paper type.
  • Page 295 • Adjust BTR Purpose: To specify the optimum voltage settings for printing for the transfer roller (BTR). To lower the voltage, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. If you see mottles on the print output, try to increase the voltage.
  • Page 296 • Adjust Fusing Unit Purpose: To specify the optimum temperature settings for printing for the fusing unit. To lower the temperature, set negative values. To increase, set positive values. The default settings may not give the best output on all paper types. When the printed paper has curled, try to lower the temperature.
  • Page 297: Clean Developer

    • Adjust ColorRegi Purpose: To automatically adjust color registration. Color registration adjustment need to be made during the initial setup of the printer or when the printer is moved to a different location. NOTE: • The Adjust ColorRegi feature can be configured when Auto Regi Adjust is set to Off. Values: Automatically corrects color registration.
  • Page 298 Using non-genuine toner cartridges may make some printer features unusable, reduce print quality and decrease the reliability of your printer. Fuji Xerox recommends only new Fuji Xerox brand toner cartridges for your printer. Fuji Xerox does not provide warranty coverage for problems caused by using consumables not supplied by Fuji Xerox.
  • Page 299: Adjust Altitude

    • Adjust Altitude Purpose: To specify the altitude of the location where the printer is installed. The discharge phenomenon for charging the photo conductor varies with barometric pressure. Adjustments are performed by specifying the altitude of the location where the printer is being used. NOTE: •...
  • Page 300: Secure Settings

    Secure Settings Use the Secure Settings menu to set a password to limit access to the menus. This prevents items from being changed accidentally. NOTE: • Asterisk (*) is the factory default setting. • Panel Lock Purpose: To restrict access to Admin Menu and Report / List with a password. See also: •...
  • Page 301: Service Lock

    • Service Lock Purpose: To specify whether to enable each of the printer services or to require a password to use the services, and to set or change the password. See also: • "Limiting Access to Printer Operations" on page 317 NOTE: •...
  • Page 302: Usb Settings

    • Software Download Purpose: To specify whether to allow downloading firmware updates. Values: Disables downloading of firmware updates. Disable Enables downloading of firmware updates. Enable* Scan to E-Mail (DocuPrint CM215 f/CM215 fw Only) Use the Scan to E-Mail menu to edit the transmission source. NOTE: •...
  • Page 303: Defaults Settings

     Defaults Settings Use the Defaults Settings menu to configure the default copy, scan, and fax settings of the printer. (The fax feature is available only on the DocuPrint CM215 f/CM215 fw.) Copy Defaults Use the Copy Defaults menus to configure a variety of copy features. NOTE: •...
  • Page 304 • Reduce/Enlarge Purpose: To set the default value for copy reduction/enlargement ratio. Values: mm systems 200% A5→A4(141%) A5→B5(122%) 100%* B5→A5(81%) A4→A5(70%) inch systems 200% Stmt→Lgl(154%) Stmt→Ltr(129%) 100%* Lgl→Ltr (78%) Ldgr→Ltr(64%) NOTE: • You can also use the numeric keypad to input the desired zoom ratio from 25% to 400%, or press the button to enlarge the zoom ratio or press the button to reduce the zoom ratio in 1% intervals.
  • Page 305 • Original Type Purpose: To select the copy image quality. Values: Suitable for documents with text. Text Suitable for documents with both text and photos/gray tones. Mixed* Suitable for documents with photos. Photo • Lighten/Darken Purpose: To set the default copy density level. Values: Makes the copy lighter than the original.
  • Page 306 • Color Balance G Purpose: To specify the default color balance level of green within the range of -2 to +2. The factory default menu setting is 0. • Color Balance B Purpose: To specify the default color balance level of blue within the range of -2 to +2. The factory default menu setting is 0.
  • Page 307: Scan Defaults

    • Margin Middle Purpose: To specify the value of the middle margin. Values: Specify the value in increments of 1 mm/0.1 inch. 0mm*/0.0 inch* 0-50mm/0.0-2.0 inch • Paper Error Purpose: To specify whether to display a paper error when the size of print media loaded in the printer is different from the setting specified on the operator panel.
  • Page 308: Color Button Set

    • Color Purpose: To set the color mode. Values: Scans in black and white mode. This is available only when File Black & White Format is set to PDF or TIFF. Scans in color mode. Color* • Color Button Set Purpose: To assign color mode to the Color Mode button.
  • Page 309 • Lighten/Darken Purpose: To set the default scan density level. Values: Makes the scanned image lighter than the original. Works well with Lighten2 dark print. Lighten1 Works well with standard type or printed documents. Normal* Makes the scanned image darker than the original. Works well with Darken1 light print or faint pencil markings.
  • Page 310: Tiff File Format

    • Margin Left/Right Purpose: To specify the value of the left and right margins. Values: Specify the value in increments of 1 mm/0.1 inch. 2mm*/0.1 inch* 0-50mm/0.0-2.0 inch • Margin Middle Purpose: To specify the value of the middle margin. Values: Specify the value in increments of 1 mm/0.1 inch.
  • Page 311 Fax Defaults (DocuPrint CM215 f/CM215 fw Only) Use the Fax Defaults menus to configure a variety of fax features. NOTE: • The Fax service cannot be used unless you set up a region code under Region. If Region is not set up, a message Set The Region Code appears on the LCD panel.
  • Page 312: Delayed Start

    • Delayed Start Purpose: This feature enables you to set a specific time for the fax transmission to start. Once Delayed Start mode is activated, your printer stores all of the documents to be faxed into its memory and sends them at the specified time.
  • Page 313: Tray Settings

     Tray Settings Use the Tray Settings menu to set the paper size and type of paper loaded in the multipurpose feeder (MPF). NOTE: • Asterisk (*) is the factory default setting. Purpose: To specify the default paper size loaded in the MPF. Values: Paper Size A4 (210 ×...
  • Page 314: Panel Language

    Does not display a screen. Display Screen Displays a screen that prompts the user to set Paper Size and Paper Type when the paper is loaded in the MPF. NOTE: • For more information on supported paper sizes, see "Usable Print Media" on page 131.
  • Page 315: Panel Lock Function

    Panel Lock Function When your printer is configured as a network printer available to a number of users, the access to Admin Menu and Report / List can be limited by enabling the Panel Lock. This prevents unauthorized users from changing the settings made by the administrator. However, you can select settings for individual print jobs using the print driver.
  • Page 316: Disabling The Panel Lock

     Disabling the Panel Lock NOTE: • For the DocuPrint CM215 f/CM215 fw, you can select Disable for Panel Lock Set when all items under Service Lock are set to Unlocked and Secure Receive Set is set to Disable. • For the DocuPrint CM215 b, you can select Disable for Panel Lock Set when all items under Service Lock are set to Unlocked.
  • Page 317: Limiting Access To Printer Operations

    Limiting Access to Printer Operations Enabling the Copy Lock, FAX Lock and Scan Lock options function which limits access to copy, fax and scan operations. (FAX Lock is available only on the DocuPrint CM215 f/CM215 fw.) Taking Copy Lock as an example, the following procedure explains how to enable or disable the option.
  • Page 318: Setting The Time For The Power Saver Mode

    Setting the Time for the Power Saver Mode You can set the power saver timer for the printer. The printer switches to the Power Saver mode after the specified time. Press the System button. Select Admin Menu, and then press the button.
  • Page 319: Resetting To Factory Defaults

    Resetting to Factory Defaults After executing Initialize NVM and rebooting the printer, the menu parameters or data are reset to their factory default values. NOTE: • The following procedure does not initialize the network settings. – For the DocuPrint CM215 f/CM215 fw, to initialize the wired network settings, refer to "Initialize NVM"...
  • Page 320: Using The Numeric Keypad

    Using the Numeric Keypad As you perform various tasks, you may need to enter numbers. For example, when you enter the password, you enter four-digit number. For the DocuPrint CM215 f/CM215 fw, you may also need to enter names. For example, when you set up your printer, you enter your name or your company name.
  • Page 321: Troubleshooting

    Troubleshooting This chapter includes: • "Clearing Jams" on page 322 • "Basic Printer Problems" on page 335 • "Display Problem" on page 336 • "Printing Problems" on page 337 • "Print Quality Problems" on page 339 • "Copy Problem" on page 352 •...
  • Page 322: Clearing Jams

    Clearing Jams This section includes: • "Avoiding Jams" on page 322 • "Identifying the Location of Paper Jams" on page 323 • "Clearing Paper Jams From the ADF (DocuPrint CM215 f/CM215 fw Only)" on page 324 • "Clearing Paper Jams From the Front of the Printer" on page 328 •...
  • Page 323: Identifying The Location Of Paper Jams

    Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller. Otherwise, it may cause injuries or burns. Switch off the product immediately and contact your local Fuji Xerox representative. IMPORTANT: •...
  • Page 324: Clearing Paper Jams From The Adf (Docuprint Cm215 F/Cm215 Fw Only)

     Clearing Paper Jams From the ADF (DocuPrint CM215 f/CM215 fw Only) When a document jams while it passes through the automatic document feeder (ADF), remove jams in the following procedure. IMPORTANT: • To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance.
  • Page 325 If you find it difficult to pull the document, open the document feeder tray. Remove the jammed document from the document output tray. Close the document feeder tray. Troubleshooting...
  • Page 326 Close the ADF cover, and then load the documents back into the ADF. NOTE: • Make sure that you adjust the document guides before printing a Legal-size document. If you cannot remove the jammed document from the document output tray or cannot find any jammed document there, open the document cover.
  • Page 327 Remove the document from the ADF feed roller or the feed area by carefully pulling the document in the direction of the arrow shown in the following illustration. Troubleshooting...
  • Page 328: Clearing Paper Jams From The Front Of The Printer

     Clearing Paper Jams From the Front of the Printer NOTE: • To resolve the error displayed on the LCD panel, you must clear all print media from the print media path. Pull the PSI out. Remove any paper jammed from the front of the printer. Replace the PSI in the printer.
  • Page 329: Clearing Paper Jams From The Rear Of The Printer

     Clearing Paper Jams From the Rear of the Printer IMPORTANT: • To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use.
  • Page 330 Lower the levers to their original position. Close the rear cover. Troubleshooting...
  • Page 331: Clearing Paper Jams From The Center Output Tray

     Clearing Paper Jams From the Center Output Tray IMPORTANT: • To prevent electric shock, always turn off the printer and disconnect the power cord from the grounded outlet before performing maintenance. • To avoid burns, do not clear paper jams immediately after printing. The fusing unit becomes extremely hot during use.
  • Page 332 If no paper is found in the paper path, lift and open the scanner. Remove any paper jammed out of the center output tray. Lower and close the scanner. Troubleshooting...
  • Page 333 Lower the levers to their original position. Close the rear cover. Troubleshooting...
  • Page 334: Jam Problems

     Jam Problems Misfeed jam Problem Action Print media misfeeds occur. Remove the paper from the PSI, and then make sure that the paper is properly inserted in the MPF. Depending on the print media you use, take any of the following actions: •...
  • Page 335: Basic Printer Problems

    Basic Printer Problems Some printer problems can be easy to resolve. If a problem occurs with your printer, check each of the following: • The power cord is connected to the printer, and to a properly grounded electrical outlet. • The printer is turned on.
  • Page 336: Display Problem

    Display Problem Problem Action Menu settings changed from the Settings in the print driver, or the printer utilities have precedence operator panel have no effect. over the settings made on the operator panel. Change the menu settings from the print driver or the printer utilities instead of the operator panel.
  • Page 337: Printing Problems

    Printing Problems Problem Action Job did not print or incorrect Confirm that the Select Function screen appears on the LCD characters printed. panel before you send a job to print. Make sure that print media is loaded in the printer. Verify that you are using the correct print driver.
  • Page 338 Problem Action Page breaks in unexpected Increase the value for Job Time-Out in the System Settings menu, places. that is on the Printer Maintenance tab in the Printer Setting Utility. For the DocuPrint CM215 f/CM215 fw, increase the time-out value for the protocol in use in the Protocol Settings menu on the CentreWare Internet Services.
  • Page 339: Print Quality Problems

    Print Quality Problems This section includes: • "The Output Is Too Light" on page 340 • "Toner Smears or Print Comes Off/Stain on Back Side" on page 341 • "Random Spots/Blurred Images" on page 342 • "The Entire Output Is Blank" on page 342 •...
  • Page 340: The Output Is Too Light

     The Output Is Too Light Problem Action The output is too light. The toner cartridges may be low or need to be replaced. Confirm the amount of toner in each toner cartridge. Check the toner level in the Consumables tab in the Printer Status window of the SimpleMonitor.
  • Page 341: Toner Smears Or Print Comes Off/Stain On Back Side

     Toner Smears or Print Comes Off/Stain on Back Side Problem Action Toner smears or print comes off. The print media surface may be uneven. Try changing the paper type The output has stain on the back setting in the print driver. For example, change Plain to Lightweight side.
  • Page 342: Random Spots/Blurred Images

    If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer.  The Entire Output Is Blank If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer. Troubleshooting...
  • Page 343: Streaks Appear On The Output

     Streaks Appear on the Output If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer.  Pitched Color Dots If this trouble happens, contact the Fuji Xerox local representative office or an authorized dealer.
  • Page 344: Mottle

     Mottle Problem Action The printed result has mottled Adjust the transfer bias. appearance. Launch the Printer Setting Utility, and click Adjust BTR on the Printer Maintenance tab. Adjust the setting for the type of print media being used. Click the Apply New Settings button. If you use non-recommended print media, use the print media recommended for the printer.
  • Page 345: Ghosting

     Ghosting Problem Action The printed result has ghosting. Adjust the transfer bias. Launch the Printer Setting Utility, and click Chart Print on the Diagnosis tab. Click the Ghost Configuration Chart button. The Ghost Configuration Chart is printed. Click BTR Refresh Mode on the Printer Maintenance tab. Select the check box next to On, and then click the Apply New Settings button.
  • Page 346: Fog

    Problem Action The printed result is foggy. When the whole is printed light, contact the Fuji Xerox local representative office or an authorized dealer. When the printed page is partly light, start Clean Developer. Launch the Printer Setting Utility, and click Clean Developer on the Diagnosis tab.
  • Page 347: Auger Mark

     Auger Mark Problem Action The printed result has auger The toner cartridges may be low or need to be replaced. Confirm the mark. amount of toner in each toner cartridge. Check the toner level in the Consumables tab in the Printer Status window of the SimpleMonitor.
  • Page 348: Wrinkled/Stained Paper

     Wrinkled/Stained Paper Problem Action The output is wrinkled. Verify that the correct print media is being used. The output is stained. If not, use the print media recommended for the printer. If excessive wrinkles occur, use paper or other media from a new package.
  • Page 349: The Top Margin Is Incorrect

     The Top Margin Is Incorrect Problem Action The top margin is incorrect. Make sure that the margins are set correctly on the application being used. NOTE: • If the problem continues even though you have taken suggested actions described above, contact the Fuji Xerox local representative office or an authorized dealer.
  • Page 350: Color Registration Is Out Of Alignment

     Color Registration Is Out of Alignment Problem Action Color registration is out of Execute an auto color registration adjustment. alignment. Launch the Printer Setting Utility, and click Registration Adjustment on the Printer Maintenance tab. Deselect the check box next to On. Click the Start button next to Auto Correct.
  • Page 351: Protrudent/Bumpy Paper

     Protrudent/Bumpy Paper Problem Action Printed surface got Clean up the fusing unit. protrudent/bumpy. Load one sheet of paper on the MPF, and then print a solid image all over the paper. Load the printed sheet with the printed side facing down, and then print a blank sheet of paper.
  • Page 352: Copy Problem

    Copy Problem Problem Action (DocuPrint CM215 f/CM215 fw Make sure that the ADF cover is firmly closed. only) A document loaded in the ADF cannot be copied. Troubleshooting...
  • Page 353: Copy Quality Problems

    Copy Quality Problems Problem Action (DocuPrint CM215 f/CM215 fw There is debris on the ADF glass. When scanning, the paper from the only) ADF passes over the debris creating lines or streaks. There are lines or streaks in Clean the ADF glass with a lint free cloth. copies made from the ADF.
  • Page 354: Adjusting Color Registration

    Auto Correct is performed. Using the Printer Setting Utility (Windows Only) The following procedure uses Windows 7 as an example. Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer Printer Setting Utility.
  • Page 355: Printing The Color Registration Chart

     Printing the Color Registration Chart Using the Printer Setting Utility (Windows Only) The following procedure uses Windows 7 as an example. Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer Printer Setting Utility.
  • Page 356: Determining Values

     Determining Values On the color registration chart printed, find the straightest lines where the two black lines and the colored line are most closely aligned for each color (Y, M, and C). If you find the straightest line, make a note of the value (-5 – +5) indicated by the straightest line for each color.
  • Page 357: Entering Values

    The following procedure uses Windows 7 as an example. Click Start → All Programs → Fuji Xerox → Fuji Xerox Printer Software for Asia-Pacific → your printer Printer Setting Utility. → NOTE: • The window to select a printer appears in this step when multiple print drivers are installed on your computer.
  • Page 358: Fax Problems (Docuprint Cm215 F/Cm215 Fw Only)

    Fax Problems (DocuPrint CM215 f/CM215 fw Only) Problem Action The printer is not working, there Unplug the power cord and plug it in again. is no display and the buttons are Make sure that there is power to the electrical receptacle. not working.
  • Page 359 Problem Action Blank areas appear at the bottom You may have chosen the wrong paper settings in the user option of each page or on other pages, setting. Correct the paper settings. with a small strip of text at the See also: top.
  • Page 360: Scanning Problems

    Scanning Problems Problem Action The scanner does not work. Make sure that you place the document to be scanned facing down on the document glass, or facing up in the ADF. (ADF is available only for the DocuPrint CM215 f/CM215 fw.) There may not be enough available memory to hold the document you want to scan.
  • Page 361 Problem Action (DocuPrint CM215 f/CM215 fw If the document uses thick media, try scanning it from the document only) glass. Diagonal lines appear jagged when scanned using the ADF. (DocuPrint CM215 f/CM215 fw Check if the following settings have been set correctly on the only) CentreWare Internet Services.
  • Page 362 Problem Action Cannot scan using TWAIN or Install the Desktop Experience feature on the computer. WIA on a Windows Server 2008, To install Desktop Experience: Windows Server 2008 R2, or For Windows Server 2008 and Windows Server 2008 R2: Windows Server 2012 computer. Click Start, point to Administrative Tools, and then click Server Manager.
  • Page 363: Scan Driver/Printer Utility Problems

    Scan Driver/Printer Utility Problems Problem Action (DocuPrint CM215 f/CM215 fw Make sure that your computer and the printer is properly connected only) with the USB cable or Ethernet cable. Unable to retrieve the Address Make sure that the printer is turned on. Book data from the printer on the Make sure that the print driver is installed on your computer.
  • Page 364: Wireless Problems (Docuprint Cm215 Fw Only)

    Wireless Problems (DocuPrint CM215 fw Only) Problem Action Cannot setup wireless Make sure that the Ethernet cable is disconnected from the printer. connection. Make sure that Wi-Fi is set to On. See also: • "Wi-Fi (DocuPrint CM215 fw Only)" on page 282 Try disabling the firewall on your computer.
  • Page 365: Other Problem

    Other Problem Problem Action Condensation has occurred This usually occurs within several hours after you heat the room in inside the printer. winter. This also occurs when the printer is operating in a location where relative humidity reaches 85% or more. Adjust the humidity or relocate the printer to an appropriate environment.
  • Page 366: Understanding Printer Messages

    016-720 016-744 Press the button to clear the message. If this does not solve the problem, contact the Fuji Xerox local representative office or an authorized dealer. 016-745 See also: • "Online Services" on page 409 016-749 Press the button to cancel the current job.
  • Page 367 Error Code What You Can Do 016-766 Press the button to clear the message. Ping the IP address of the SMTP server and check if the server is available. If this does not solve the problem, contact SMTP server administrator. 016-767 Press the button to clear the message.
  • Page 368 Error Code What You Can Do 026-721 Press the button to clear the message. Check if the USB memory device is write- protected or gets any disk problem. 026-722 026-723 Press the button to clear the message. Check if the path and file name to save the data is too long.
  • Page 369 Contact your server administrator to check if the scanned file has wrong setting while being stored to FTP server. If this does not solve the problem, contact the Fuji Xerox local representative office or an authorized dealer.
  • Page 370 Error Code What You Can Do 034-703 Press the button to clear the message. If the error continues to appear after the redial for the specified number of times, try the following: 034-704 • Check if the phone line is connected properly. 034-705 •...
  • Page 371 Error Code What You Can Do 034-720 Press the button to clear the message. If the error continues to appear after the retry for the specified number of times, it will be cancelled. When retrying sending the fax, try the following: •...
  • Page 372 Error Code What You Can Do 034-767 Press the button to clear the message. Check if the phone line is connected properly. See also: • "Connecting the Telephone Line" on page 236 034-768 Press the button to clear the message. Lower Modem Speed. 041-340 Turn off the printer, and then on.
  • Page 373 Error Code What You Can Do 092-310 Clean the CTD sensor. See also: • "Cleaning the Color Toner Density (CTD) Sensor" on page 389 092-651 Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local representative office or an authorized dealer.
  • Page 374 117-346 117-348 Retry, and check the report. Turn off the printer, and then on. If this does not solve the problem, contact the Fuji Xerox local representative office or an authorized dealer. See also: • "Online Services" on page 409 117-350 Open the rear cover and close to continue.
  • Page 375: Contacting Service

    Contacting Service When you call for printer service, be prepared to describe the problem you are experiencing or the error message on the LCD panel. You need to know the model of your printer and serial number. See the label on the rear cover of your printer.
  • Page 376: Getting Help

    • "SimpleMonitor Alerts (Windows Only)" on page 376 • "Obtaining the Product Information" on page 377 Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality.  LCD Panel Messages The LCD panel provides you with information and troubleshooting help. When an error or warning condition occurs, the LCD panel displays a message informing you of the problem.
  • Page 377: Obtaining The Product Information

    The communication fee shall be borne by users. In your print driver's Properties window, click the Configuration tab and then click About. Click Fuji Xerox Web Site. Your web browser launches and our web site is displayed. Follow the instructions on the web site and download an appropriate print driver.
  • Page 378: Non-Genuine Mode

    Non-Genuine Mode When toner within a toner cartridge is empty, the XXXX Cartridge is Close to Life or Replace XXXX Cartridge (XXXX: Yellow, Magenta, Cyan, or Black) message appears. When you want to use the printer in the Non-Genuine Mode, enable the Non-Genuine Mode and replace the toner cartridge.
  • Page 379: Using The Printer Setting Utility (Windows Only)

     Using the Printer Setting Utility (Windows Only) The following procedure uses Windows 7 as an example. Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer Printer Setting Utility. → NOTE: •...
  • Page 380 Troubleshooting...
  • Page 381: Maintenance

    Maintenance This chapter includes: • "Cleaning the Printer" on page 382 • "Replacing Toner Cartridges" on page 390 • "Ordering Supplies" on page 395 • "Storing Consumables" on page 397 • "Managing the Printer" on page 398 • "Conserving Supplies" on page 401 •...
  • Page 382: Cleaning The Printer

    Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. WARNING: • When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product.
  • Page 383: Cleaning The Scanner

     Cleaning the Scanner Keep the scanner clean to ensure the best possible copies. Clean the scanner at the start of each day and during the day, as needed. Slightly dampen a soft lint-free cloth or paper towel with water. Open the document cover.
  • Page 384 For the DocuPrint CM215 f/CM215 fw, wipe the underside of the white document cover and film until they are clean and dry. For the DocuPrint CM215 b, wipe the underside of the white document cover until it is clean and dry.
  • Page 385: Cleaning The Adf Feed Roller (Docuprint Cm215 F/Cm215 Fw Only)

     Cleaning the ADF Feed Roller (DocuPrint CM215 f/CM215 fw Only) Keep the ADF feed roller clean to ensure the best possible copies. Clean the ADF feed roller at regular intervals. Open the ADF cover. Wipe the ADF feed roller with a dry soft lint-free cloth or paper towel until it is clean. If the ADF feed roller gets soiled with ink stains, paper from the ADF may also be soiled.
  • Page 386: Cleaning Inside The Printer

     Cleaning Inside the Printer Turn off the printer and disconnect the power cord. Open the toner access cover. Pinch the toner cartridge firmly as shown in the illustration. Pull the toner cartridge out. IMPORTANT: • Always pull the toner cartridge out slowly so you do not spill any toner. Pull the other three toner cartridges out as well.
  • Page 387 Pull the print head cleaning rod out. Insert the print head cleaning rod fully into the hole beside the arrow on the printer until its tip reaches the interior of the printer as illustrated below, and then pull it out. Repeat the same procedure for the other three holes.
  • Page 388 Replace the black toner cartridge by adjusting it to the associated cartridge holder, and then insert it firmly by pressing near the center of the label until the toner cartridge clicks. Replace the other three toner cartridges as well. Close the toner access cover. Maintenance...
  • Page 389: Cleaning The Color Toner Density (Ctd) Sensor

     Cleaning the Color Toner Density (CTD) Sensor Clean the CTD sensor only when an alert for the CTD sensor is shown on the Printer Status window or operator panel. Turn off the printer and disconnect the power cord. Push the rear cover handle and open the rear cover. Clean the CTD sensor inside the printer with a clean dry cotton swab.
  • Page 390: Replacing Toner Cartridges

    Fuji Xerox toner cartridges are available only through Fuji Xerox. It is recommended that you use Fuji Xerox toner cartridges for your printer. Fuji Xerox does not provide warranty coverage for problems caused by using consumables not supplied by Fuji Xerox.
  • Page 391: Overview

    • 093-931: Magenta • 093-930: Yellow : This warning appears only when Fuji Xerox toner cartridges are used (Non-Genuine Mode is set to Off.) IMPORTANT: • When placing a used toner cartridge on the floor or on a table, place a few sheets of paper under the toner cartridge to catch any toner that may spill.
  • Page 392: Removing The Toner Cartridges

     Removing the Toner Cartridges Turn off the printer. Open the toner access cover. Spread a few sheets of paper on the floor or table where the removed toner cartridge is to be placed. Pinch the toner cartridge firmly as shown in the illustration. Pull the toner cartridge out.
  • Page 393: Installing A Toner Cartridge

     Installing a Toner Cartridge Unpack a new toner cartridge of the desired color and shake it five to six times to distribute the toner evenly. NOTE: • Confirm that the color of the new toner cartridge matches that on the handle before replacing it. •...
  • Page 394 Close the toner access cover. Turn on the printer. Pack the removed toner cartridge in the box in which the installed toner cartridge was packed up. Take care not to contact with the spilled toner and remove the sheets of paper spread under the removed toner cartridge.
  • Page 395: Ordering Supplies

    The toner cartridges need to be ordered occasionally. Each toner cartridge includes installation instructions on the box.  Consumables IMPORTANT: • Use of consumables not recommended by Fuji Xerox can impair machine quality and performance. Use only consumables recommended by Fuji Xerox. Product Name Product Code Printable number of pages...
  • Page 396: When To Order Toner Cartridges

    It is important to order a toner cartridge when the messages first appear to avoid interruptions to your printing. The LCD panel displays an error message when the toner cartridge must be replaced. To order toner cartridges, contact the Fuji Xerox local representative office or an authorized dealer. IMPORTANT: •...
  • Page 397: Storing Consumables

    Storing Consumables Store consumables in their original packaging until you need to use them. Do not store consumables • Temperatures greater than 40 °C (140 °F). • An environment with extreme changes in humidity or temperature. • Direct sunlight. • Dusty places.
  • Page 398: Managing The Printer

    Managing the Printer This section includes: • "Checking or Managing the Printer with the CentreWare Internet Services (DocuPrint CM215 f/CM215 fw Only)" on page 398 • "Checking Printer Status with the SimpleMonitor (Windows Only)" on page 399 • "Checking Printer Status Through E-mail (DocuPrint CM215 f/CM215 fw Only)" on page 400 ...
  • Page 399: Checking Printer Status With The Simplemonitor (Windows Only)

    If the SimpleMonitor icon is not displayed on the taskbar, open the SimpleMonitor from the start menu. ® ® The following procedure uses Microsoft Windows 7 as an example. Click Start All Programs Fuji Xerox Fuji Xerox Printer Software for Asia-Pacific → → → → your printer SimpleMonitor-Btype for Asia-Pacific. → The Printer Selection window appears.
  • Page 400: Checking Printer Status Through E-Mail (Docuprint Cm215 F/Cm215 Fw Only)

     Checking Printer Status Through E-mail (DocuPrint CM215 f/CM215 fw Only) When connected in a network environment where sending and receiving of e-mail is possible, the printer can send an e-mail report to specified e-mail addresses containing the error status which has occurred on the printer.
  • Page 401: Conserving Supplies

    Conserving Supplies You can change several settings in your print driver to conserve toner cartridge and paper. Supply Setting Function Toner cartridge Windows print driver: This feature allows the users to select a print mode that uses less toner. When this feature is used, the image Toner Saving Mode in quality will be lower than when it is not used.
  • Page 402: Checking

    Checking Page Counts The total number of printed pages can be checked at the operator panel. Three meters are available: Meter 1 (color prints), Meter 2 (monochrome prints), and Meter 4 (Meter 1 + Meter 2). Meter 3 always shows 0 on your printer. The Meter Readings counts the number of pages printed properly.
  • Page 403: Moving The Printer

    Moving the Printer Turn off the printer. For the DocuPrint CM215 f/CM215 fw, disconnect the power cord, interface cable, and any other cables. For the DocuPrint CM215 b, disconnect the power cord and USB cable, and go to step 4. Remove any paper in the document output tray.
  • Page 404 Remove any paper in the center output tray if there is. Close the output tray extension if it is extended. Remove any paper in the priority sheet inserter (PSI) or multipurpose feeder (MPF). Keep the paper wrapped and away from humidity and dirt. Push the PSI in.
  • Page 405 Slide the slide bar backward until it stops. Close the front cover. Lift the printer and move it gently. Adjust the color registration before using your printer. See also: • "Adjusting Color Registration" on page 354 Maintenance...
  • Page 406 Maintenance...
  • Page 407: Contacting Fuji Xerox

    Contacting Fuji Xerox This chapter includes: • "Technical Support" on page 408 • "Online Services" on page 409 Contacting Fuji Xerox...
  • Page 408: Technical Support

    If the Customer’s product contains features that enable Fuji Xerox or its authorized service representative to diagnose and repair problems with the product remotely, Fuji Xerox may request that the Customer allow such remote access to the product.
  • Page 409: Online Services

    Fuji Xerox Online Support Assistant provides instructions and troubleshooting guides to resolve your printer problems. It is an easy-to-use, searchable online help. To find out more, please visit our online support at http://www.fujixerox.com/support/docuprint/...
  • Page 410 Contacting Fuji Xerox...
  • Page 411: Index

    Index ......398 Symbols Managing printer ......398 ..........49 Online Help for # button ........398 Starting ........297 Clean Developer ........48 Clear All button ........275 Address Book ........322 Clearing jam ........49 Address Book button Clearing paper jam ........62 Address Book Editor ........
  • Page 412 ......... 268 Discard Size ........336 Display problems ......310 Image Compression ........ 45 Document cover Images ......44 Document feeder tray ......231 Setting color mode ......45 Document glass ........298 Initialize NVM ........47 Document guides ....... 393 Installing a toner cartridge .......44 Document output tray Installing print driver...
  • Page 413 ........310 ........115 Max E-Mail Size Peer-to-Peer ..........34 ......... 276 Memory Phone Book ........275 ....... 46 Meter Readings Phone connector .......402 ........... 295 Total printed pages Plain ........111 Meters Point and Print ......402 ..........281 Total page counts Port 9100 ..........293 ........
  • Page 414 ......268 .......... 33 Remote Rcv Tone Specification ......267 ........... 276 Remote Receive Speed Dial ....392 ........48 Removing the toner cartridges Speed Dial button .........164 ..........48 Report page Start button ........280 ........281 Reset Wireless StatusMessenger ....319 ....
  • Page 415 ......268 Your Fax Number Index...
  • Page 416 Index...
  • Page 418 DocuPrint CM215 Series User Guide Fuji Xerox Co., Ltd. ME6374E2-1 (Edition 1) July 2013 Copyright© 2013 by Fuji Xerox Co., Ltd.

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