Paper Jam Open Rear Cover/Clear Paper Path Message (E4) - Xerox DOCUPRINT N17 Service Manual

7.3.7 "Paper Jam Open Rear Cover/Clear Paper Path" Message
(E4)
1 The problem appears when power comes on.
Y: Go to step 2.
N: Go to step 3.
2 There is a sheet of paper or foreign object actuating the Exit Actuator.
Y: Remove the paper or object.
N: Go to step 9.
3 The Decurl Roll of the Fuser Assembly is rotating normally.
NOTE: Open the Rear Cover Assembly and insert a piece of paper into the Cover Sensor. Perform a
visual inspection by generating a test print.
Y: Go to step 4.
N: Replace the Fuser Assembly.
4 There is nothing wrong with paper being fed into the Decurl Roll.
Y: Go to step 5.
N: Replace the Fuser Assembly.
5 Ensure the Exit Actuator uncovers the Photo Sensor Assembly when it detects the presence of a
sheet and covers it when no sheet is present.
NOTE: Diagnostics Mode 1, Sensor Input Test.
Y: Go to step 6.
N: Go to RAP 7.4.22 Exit Assembly Failure.
6 The parameter for the Diagnostic Mode 1 (Paper Tray Size) is compatible with the sheet size
present in the paper tray being used.
Y: Go to step 8.
N: Go to step 7.
NOTE: This error message code could appear on the LCD when the length in the paper feed direction of
the paper now loaded is longer than that of the sheet size set for the printer.
NOTE: Ensure the paper guide in the back of the paper tray is adjusted properly.
7 Ensure the Size Sensor Assembly shows a correct switch combination for the sheet size present
in Tray 1 when the tray presses the Size Spring. See Table 7.4.15.1 Tray 1 .
Y: Replace the Paper Tray.
N: Go to RAP 7.4.15 Size Sensor Assembly Failure.
Repair Analysis Procedures (RAPs)
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