Ricoh fax4700l Operator's Manual page 841

TROUBLESHOOTING
Contents
GETTING AQUAINTED IC FAX Com
WITH NIC FAX Redirector
GETTING READY TROUBLESHOOTING
INTERNET FAXING APPENDIX
USING FUNCTIONS
GLOSSARY
Index
IC FAX Monitor
Message
[FAX command error]
Bad command.
[FAX command error]
Bad parameter.
[Application Error]
Cannot restore using the
specified backup file.
[Application Error]
You entered an invalid
backup file.
[Network error]
Could not connect to
specified host.
172
Causes and Recommended Actions
• The command you are trying to use cannot be
processed by NIC FAX. Check that you are
inputting the command correctly.
• The connected fax machine is not supported by
this version of NIC FAX Monitor. Install the
correct version of software.
• The command you are trying to use cannot be
processed by NIC FAX. Check that you are
inputting the command correctly.
• The connected fax machine is not supported by
this version of NIC FAX Monitor. Install the
correct version of software.
• The backup file you specified is not a NIC FAX
restoring memory data. Specify a proper backup
file. (Page 64)
• The backup file you specified is not a backup
file. Specify a proper backup file. (Page 64)
• Confirm that the NIC FAX host name or IP
address is set correctly. (Pages 56~58)
• Confirm that NIC FAX is turned on.
• Confirm that the LAN cable is correctly con-
nected to NIC FAX. (Page 24)
• Confirm that the IP address and subnet mask
are set correctly on NIC FAX. (Page 26)
• Confirm that TCP/IP protocols are installed on
the computer where IC FAX Monitor is installed.
• Confirm that the DNS (Domain Name Server)
settings on the computer where IC FAX Monitor
is installed are correct.
• Confirm that NIC FAX is registered on the DNS.
• When NIC FAX is not on the same network,
confirm that the settings of the computer where
IC FAX Monitor is installed and those on the
NIC FAX gateway are correct. (Page 58)
• Contact your net work administrator.
• The Saving energy mode on the computer is
activated. Turn off the Energy Saving mode.