Ricoh fax4700l Operator's Manual page 842

TROUBLESHOOTING
Contents
GETTING AQUAINTED IC FAX Com
WITH NIC FAX Redirector
GETTING READY TROUBLESHOOTING
INTERNET FAXING APPENDIX
USING FUNCTIONS
GLOSSARY
Index
IC FAX Monitor
Message
[Network error]
Connection error.
[Application Error]
Please enter the name
of the host to connect to.
[FAX command error]
Sorry, busy for doing
some other tasks.
[FAX command error]
Do not have access
permission to change
that value.
[Application Error]
Stopped due to an
error when retrieving
the journal.
173
Causes and Recommended Actions
• Confirm that the NIC FAX host name or IP
address is set correctly. (Pages 56, 58)
• Confirm that NIC FAX is turned on.
• Confirm that the LAN cable is correctly con-
nected to NIC FAX. (Page 24)
• Confirm that the IP address and subnet mask
are set correctly on NIC FAX. (Page 26)
• Confirm that the DNS (Domain Name Server)
settings on the computer where IC FAX Monitor
is installed are correct.
• Contact your network administrator.
• Input the NIC FAX host name or IP address on
the other device. (Pages 26, 56)
• Function settings are being performed on the
operation panel of the connected NIC FAX or
the Administrator Mode of another IC FAX
Monitor is currently in use. Wait until the conflict-
ing procedure is finished and try again.
• The command you are trying to use is already in
being used by a NIC FAX process and cannot
be executed.
• Restart IC FAX Monitor, enter the Administrator
Mode, and change the value. (Pages 116, 121)
• A network error occurred while getting NIC FAX
journal data. Check the following points, recon-
nect, and try again.
• Confirm that NIC FAX is turned on.
• Confirm that the LAN cable is correctly con-
nected to NIC FAX. (Page 24)
• Check whether NIC FAX network settings have
been changed. (Page 56)