Ricoh fax4700l Operator's Manual page 558

SOLVING PROBLEMS
Problem
Transmission cannot take
place; the Line Fail indicator
blinks.
Note: Before taking action,
wait until the Communicating
indicator goes out, then press
the Stop key.
Consistent difficulty in
communicating with a
particular terminal.
Consistent poor image quality
when communicating with a
particular terminal.
RECEPTION
The telephone keeps ringing
and no fax is printed.
RECEPTION/COPYING
No printout; the Add Paper
indicator is lit.
No printout; CLEAR
COPY appears.
Copies appear dirty.
Copies are too light.
Copies are blank.
Copy paper misfeeds occur
frequently.
Action Required
The other machine is out of order.
•
Check the error report.
•
Ask the other party to check their machine and correct
the fault.
The line is busy or noisy.
•
Check that the dial tone is sent out. Try to retransmit.
There are some bad lines between you and that other
terminal.
•
Store that terminal's number as a Quick Dial Key or
Speed Dial Code.
Then call a service technician. Inform them of the
nature of the problem and give the Quick Dial Key or
Speed Dial Code that you stored the number in.
You are in Manual Receive mode.
•
Change to Auto Receive mode (see page 39).
Power is switched off.
•
Switch the power on.
The cassettes are empty.
•
Add paper (see page 176).
The printer has jammed.
•
Clear the jam (see page 203).
Does the original have a gray or colored background?
•
Select the Lighten contrast setting.
Does the original have a low contrast image?
•
Select the Darken contrast setting.
The original must be placed face down in the document feeder
•
Position the original correctly. See page 16.
Is the proper paper in the paper tray?
•
Paper size and weight must be within the standards set
for this machine.
Is folded, wrinkled, damp, or curled paper in the paper tray?
•
Always use dry, undamaged paper.
Is the paper set properly in the paper tray?
•
Always load paper correctly. See page 176.
Make sure that there is not too much paper in the trays;
do not fill them up over the load limit mark.
Are there any pieces of misfed paper or other foreign objects
in the machine?
•
Make sure that the paper path is
completely clear of paper and other
material after a misfeed.
Are you copying onto recycled paper?
•
Fan the stack of recycled paper and load
it in the paper tray.
OPERATING DIFFICULTIES
213