OPERATING DIFFICULTIES
Problem
Transmission cannot take
place; the Line Fail indicator
blinks.
Note: Before taking action,
wait until the Communicating
indicator goes out, then press
the Stop key.
Consistent difficulty in
communicating with a
particular terminal
Consistent poor image quality
when communicating with a
particular terminal
RECEPTION
The telephone keeps ringing
and no fax is printed.
RECEPTION/COPYING
No printout; the Add Paper
indicator is lit.
No printout; CLEAR
COPY appears.
Copies appear dirty.
Copies are too light.
Copies are blank.
Copy paper misfeeds occur
frequently.
218
The other machine is out of order.
•
Check the error report.
•
Ask the other party to check their machine and correct
the fault.
The line is busy or noisy.
•
Check that the dial tone is sent out. Try to retransmit.
There are some bad lines between you and that other
terminal.
•
Store that terminal's number as a Quick Dial Key or
Speed Dial Code.
Then call a service technician. Inform the
nature of the problem and give the Quick Dial Key or
Speed Dial Code that you stored the number in.
You are in Manual Receive mode.
•
Change to Auto Receive mode (see page 46).
Power is switched off.
•
Switch the power on.
The cassettes are empty.
•
Add paper (see page 181).
The printer has jammed.
•
Clear the jam (see page 208).
Does the original have a gray or colored background?
•
Select the Lighten contrast setting.
Does the original have a low contrast image?
•
Select the Darken contrast setting.
The original must be placed face down in the document feeder
•
Position the original correctly. See page 24.
Is the proper paper in the paper tray?
•
Paper size and weight must be within the standards set
for this machine.
Is folded, wrinkled, damp, or curled paper in the paper tray?
•
Always use dry, undamaged paper.
Is the paper set properly in the paper tray?
•
Always load paper correctly. See page 181.
Make sure that there is not too much paper in the trays;
do not fill them up over the load limit mark.
Are there any pieces of misfed paper or other foreign objects
in the machine?
•
Make sure that the paper path is
completely clear of paper and other
material after a misfeed.
Are you copying onto recycled paper?
•
Fan the stack of recycled paper and load
it in the paper tray.
SOLVING PROBLEMS
Action Required