Page 1 OPERATOR’S MANUAL RICOH FAX2400L Please read all of these instructions and keep this manual by your machine.
Page 2 Optional Equipment Memory (FEATURE EXPANDER TYPE 100 2M, FEATURE EXPANDER TYPE 100 4M) Either a 2-Mbyte memory card or a 4-Mbyte memory card can be added. PC Printer Interface Kit (PRINTER INTERFACE TYPE 100) This allows you to use the machine as a laser printer for an IBM or compatible personal computer.
Page 3 WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Page 4 The Telephone Consumer Protection Act of 1991 among other things makes it unlawful for any person to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each...
Page 5: Important Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions. 2. Save these instructions for later use. 3. Follow all warnings and instructions marked on the product. 4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Page 6: Table Of Contents
Table of Contents INTRODUCTION SOME OF THE THINGS THAT THIS MACHINE CAN DO HOW TO USE THIS MANUAL MANUAL OVERVIEW CONVENTIONS Keynames Displays Symbols GENERAL PRECAUTIONS POWER AND GROUNDING COLD WEATHER POWER-UP THUNDERSTORMS COPY PAPER TONER CARTRIDGES OPERATING PRECAUTIONS GENERAL GUIDE TO COMPONENTS 1.
Page 7 ADVANCED FEATURES TRANSMISSION Transfer Request Programming Keystrokes Sending Confidential Messages Storing an Often Used Document (Auto Document) Restricting Access to the Machine Tonal Signals Storing Part of a Number Closed Network (Transmission) Preventing Transfer to a Wrong Connections ECM (Error Correction Mode) and Page Retransmission Batch Transmission (Feature Expander Required) Well Log Transmission RECEPTION...
Page 8 Report Formats USER-INITIATED REPORTS Descriptions of Available Reports LOOKING AFTER THE MACHINE REPLACING PAPER REPLACING THE TONER CASSETTE AND CLEANING PAD Replacement Procedure USER MAINTENANCE PROCEDURES Cleaning Reference Table Cleaning Procedure Cleaning the Corona Wire Replacing the ADF Roller Assembly and the Separation Pad Replacing the Photoconductor SOLVING PROBLEMS DOCUMENT JAMS...
Page 9 APPENDIX A INSTALLATION AND INITIAL SETTINGS LOCATION ATTACHING THE DOCUMENT TABLE AND DOCUMENT TRAY INSTALLING THE PHOTOCONDUCTOR, TONER CASSETTE AND CLEANING PAD CONNECTING THE MACHINE LOADING PAPER IN THE CASSETTE ATTACHING THE OPTIONAL HANDSET INSTALLING THE OPTIONAL FEATURE EXPANDER SOME ITEMS MUST BE PROGRAMMED FIRST Overview Selecting the Display Language Selection Setting the Date and Time...
Page 10: Introduction
What Does a Fax Machine Do? The fax machine scans your letter, and converts it into a series of black and white dots (the number of dots that there are across and down the page depends on the resolution that you selected;...
Page 11: Some Of The Things That This Machine Can Do
INTRODUCTION SOME OF THE THINGS THAT THIS MACHINE CAN DO This machine has many features. Here is a sample of what the machine can do. Sending a Fax to More Than One Location See page 20. Restricting Access to the Machine See page 56.
Page 12 Keystroke Programs See page 47. Auto Document (sends a commonly transmitted page with one touch) See page 53. Forwarding See page 80. Transmission Deadline See page 29. INTRODUCTION Printer Interface See page 112. Authorized Reception (cuts out junk fax mail) Batch Transmission Protection against Wrong Connections See page 77.
Page 13: How To Use This Manual
Advanced Features - This section explains how to take advantage of the special features of your fax machine, including how to set up networks for economical distribution of fax messages over long distances. Reports - This section explains the reports that the machine generates.
Page 14: Conventions
HOW TO USE THIS MANUAL CONVENTIONS The following conventions were used when writing this manual. Keynames These have been printed in a bold typeface. For example: When you see a command in bold such as "Start" means "Press the Start key on the operation panel". On the operation panel, there are four arrow keys (up, down, left, right).
Page 15: Symbols
CONVENTIONS Most procedures start from standby mode, that is, when the display is as shown on the right. The value after " much memory space is remaining. NOTE: If you start a procedure and do not enter anything at the operation panel for more than 5 minutes, the machine returns to standby mode.
Page 16: General Precautions
GENERAL PRECAUTIONS WARNING: Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage. POWER AND GROUNDING Pay attention to the following. Power Supply 1.
Page 17: Cold Weather Power-Up
COLD WEATHER POWER-UP COLD WEATHER POWER-UP Avoid raising the room temperature abruptly when it is below 57 F, or condensation may form inside the machine. 1. Raise the room temperature to 68 F at less than 18 F per hour. 2.
Page 18: Copy Paper
GENERAL PRECAUTION COPY PAPER 16 to 24 lb. copy paper is recommended: letter or legal sizes are the most commonly used. Do not use damp paper, or copies will be defective. Do not touch copy paper if your fingers are wet or oily; fingerprints may appear on the copy.
Page 19: General
GENERAL GENERAL Read the Important Safety Information at the front of this manual. Since some parts of the machine are supplied with high voltage, make sure that you do not attempt any repairs or attempt to access any part of the machine except those described in this manual.
Page 20: Guide To Components
GUIDE TO COMPONENTS 1. MAIN BODY Document Table Document Guide Operation Panel Power Switch Document Tray Paper Cassette Copy Tray...
Page 21: Operation Panel
OPERATION PANEL 2. OPERATION PANEL Communicating Indicator Receive File Indicator Check Display Indicator Add Toner Indicator Add Paper Indicator PC Printer Option Indicators Reception Mode Selector Key Contrast Selector Key Resolution Selector Halftone Key Lights when a fax message is being transmitted or received. Lights when an incoming message was received into memory.
Page 22 GUIDE TO COMPONENTS Display Printer Key Function Key Yes/No Keys Scroll Key Memory Key Quick Dial Keys Speed Dial Key Pause/Redial Key On Hook Dial Key Clear Key Ten Keypad Energy Saver Key Copy Key Stop Key Start Key Displays prompts, warnings, and selected modes. Press this when you wish to enter the printer mode.
Page 23: Routine Operation
ROUTINE OPERATION SENDING A FAX MESSAGE Precautions Concerning Unacceptable Document Types Before you send your document, make sure that it meets the following requirements. Caution: Documents that do not meet these requirements can cause your machine to jam or may cause some components of the machine to become damaged or dirty.
Page 24 ROUTINE OPERATION SENDING A FAX MESSAGE Page Condition Do not place damaged pages in the automatic document feeder. Originals that contain the following materials should not be placed in the document feeder. Make copies of these originals and scan the copies. NOTE: Copies made with a copier that uses silicone oil may cause a misfeed.
Page 25: Transmission Procedure At A Glance
SENDING A FAX MESSAGE Transmission Procedure at a Glance Overview There are two ways to send a fax message: Immediate Transmission Memory Transmission Sending Quickly (Immediate Transmission) This feature is known as Immediate Transmission. This is convenient when: You wish to send a message immediately. You quickly wish to check whether you have successfully connected with the other party.
Page 26 While your fax message is being sent, another user can operate the machine (people will not have to wait by the fax machine too long). You can send the same message to more than one place with the same operation.
Page 27 SENDING A FAX MESSAGE Sending to Just One Location 1. Make sure that the machine is in standby mode: The display on the operation panel must be as shown on the right. 2. Carefully place your fax message face down into the auto document feeder. NOTE: You can dial without placing the message in the feeder first.
Page 28 ROUTINE OPERATION 3. Dial in one of the following ways. a) Ten Keypad If your machine is behind a PBX, dial the access code, then a pause, then the telephone number. For an international number, press the Pause key after entering the country code. 4.
Page 29 SENDING A FAX MESSAGE Sending to More Than One Location (Broadcasting) 1. Make sure that the machine is in standby mode (see page 18). 2. Make sure that the Memory indicator is lit. If it is not, press Memory. 3. Place your fax message face down into the feeder.
Page 30 ROUTINE OPERATION 5. Yes. 6. Either: Dial another number: Go to step 4. Press Start. The machine will dial the first destination (or, if you selected Send Later, it will return to standby mode and the fax message will be sent at the time that you selected).
Page 31 SENDING A FAX MESSAGE Possible Problems You want to take out the document Open the scanner, and take out the document. Caution: Do not pull out the document without opening the scanner, or you will damage the machine. You want to send more than 30 pages While the last page is being fed in, place more pages (up to 30) in the feeder.
Page 32: Sending A Page With Very Fine Detail
ROUTINE OPERATION Sending a Page with Very Fine Detail You may wish to send many different types of fax message. Some of these may be difficult to reproduce at the other end. However, your machine has three settings that you can adjust to help you transmit your document with the best possible image quality.
Page 33 SENDING A FAX MESSAGE ROUTINE OPERATION Contrast The text and diagrams in your document must stand out clearly from the paper they are written on. If your document has a darker background than normal (for example, a newspaper clipping), or if the writing is faint, adjust the contrast. There are three grades.
Page 34 ROUTINE OPERATION Selecting the Halftone Type This model has two types of Halftone: the Dither Process and the higher quality Error Diffusion Process. To change the currently used Halftone type, perform the following procedure. 1. Function 6 2 2 2 2 6 3 and Yes. 2.
Page 35 SENDING A FAX MESSAGE 3. The settings for switch 00 are now shown on the bottom line of the display. The settings that you may need to change are those for digits 0, 1, 2, 3, 4, 5, 6, and 7. The functions of these are as follows. Digit Do not use this setting.
Page 36: Optional Features For Transmission
They allow you to keep track of machine usage (for example, for billing purposes). If everybody uses a Personal Code when they use the fax machine, the codes, or the names programmed into the codes, will be printed on the report that is called the TCR (Transaction Confirmation Report).
Page 37 SENDING A FAX MESSAGE If you input your Personal Code, your name will appear on the TCR and Transmission Result Report. 1. Press and make sure that the display is as shown opposite. 2. Yes. 3. Enter the personal code. Example: 7 3 6 2 4.
Page 38 ROUTINE OPERATION 2. Example: Send at 11:30pm. 1 1 3 0 from the ten keypad. To change AM/PM, press ten keypad. 3. Yes. The Send Later time cannot be more than 24 hours into the future. Sending by a Specific Time (TRD) (Feature Expander Required) This feature is called Transmission Deadline.
Page 39 SENDING A FAX MESSAGE Printing the Page Number (Immediate Transmission only) When your fax message is printed at the other end, page numbers will be printed on the top of each page. Using the Page Count feature, you can select the format in which the page numbers are printed.
Page 40 ROUTINE OPERATION Sending Your Identification at the Top of Your Message Normally, the TTI programmed in your machine is printed at the top of each of the pages you transmit when they are received at the other end. The top of the image will be overprinted if there is no margin at the top of the transmitted page.
Page 41: Sending Quickly
SENDING A FAX MESSAGE Sending Quickly Procedure If you do not wish to store the fax message in memory before sending it out, use the following procedure. The advantages and drawbacks of Immediate Transmission and Memory Transmission are discussed on pages 16 and 17. 1.
Page 42 ROUTINE OPERATION Immediate Transmission as Your First Choice The default mode of your machine is Memory Transmission. If you wish, you can change this home position to Immediate Transmission. The procedure is as follows (see page 156 if you need more information about the User Parameter settings adjustment procedure).
Page 43: Redialing
SENDING A FAX MESSAGE Redialing If a message was not transmitted successfully, that does not mean that you have to enter the telephone number again. In many cases, the machine will redial the destination automatically. Or, with the Redial key, you can redial with just a few keystrokes.
Page 44: Receiving Fax Messages
This mode is selected when the Manual Receive indicator is lit. This setting is convenient if you wish to use your fax machine’s handset to answer telephone calls coming in on the same line as fax messages. However, your fax machine cannot automatically receive fax messages;...
Page 45: Receiving Fax Messages When There Is A Problem
RECEIVING FAX MESSAGES 1. The machine rings continuously until you answer the call. Pick up the handset. 2. If you hear a voice from the other end, speak in reply. If you hear a tone every few seconds, the other end is a fax terminal. NOTE: Remove any documents that are in the feeder.
Page 46 ROUTINE OPERATION Switching Substitute Reception On or Off There are two conditions under which you may wish to disable this feature. If you do not like keeping received fax messages in memory: After your machine has received a fax message to memory, it sends an OK signal to the other end.
Page 47: Telephone Calls
A handset is required to execute the procedures in this section. You can use your fax machine for dialing in the same way as you would use a telephone. This is useful when calling fax machines that are usually kept in Manual Receive Mode, as well as for telephone conversations.
Page 48 ROUTINE OPERATION Using the Handset Using the fax machine’s built-in or optional handset, you can use the fax machine in the same way as a normal telephone. Pick up the handset and dial on the fax machine’s ten-keypad (or use a Quick Dial key or Speed Dial Code if you wish).
Page 49: Answering The Telephone
TELEPHONE CALLS Answering the Telephone If the telephone rings just once: A fax is coming in. Do not pick up the handset. If the telephone rings continuously: 1. Pick up the handset and speak to the other party. If you hear a high-pitched tone, a fax is coming in. Press Start then hang up.
Page 50: Speaker And Buzzer Volume Adjustments
ROUTINE OPERATION 6. Replace the handset. Do not replace the handset if you wish to speak to the other party again. When your machine emits a tone, press Stop then speak. Speaker and Buzzer Volume Adjustments Your machine has a built in speaker. With this speaker, you can listen to the telephone line without picking up the handset.
Page 51: Advanced Features
The ID Code of your machine must be the same as the ID Code of the Transfer Station. Your fax machine’s telephone number must have been programmed in advance. The Transfer Station must have memory space available, and must be able to act as a Transfer Station (some machines cannot do this, or can but the capability has been switched off).
Page 52 Store your fax terminal’s telephone number using this feature. If you do not do this, you will not be able to use the Transfer Request feature. If your fax machine’s telephone number changes, do not forget to change the stored telephone number data.
Page 53 TRANSMISSION Storing the ID Code Before programming the ID Code, confer with other users in your fax network to agree on an ID Code. This is because communications using ID Codes will fail if the codes are not the same. The ID Code can be any four-digit code (using digits 0 to 9 and letters A to F), except 0000 and FFFF.
Page 54 ADVANCED FEATURES Programming the ID code To store an ID Code, do the following. 1. Function 6 2 2 2 2 6 1 and Yes. 2. Press until the opposite display appears. 3. Yes. 4. Input the ID Code that you will be using. Example: 4 3 6 3 Do not use 0000 or FFFF.
Page 55 TRANSMISSION 3. Function 1 3 and Yes. 4. Input the telephone number of the Trans- fer Station, then press Yes. This machine must be of the same manufacturer as yours, and it must be able to act as a Transfer Station. 5.
Page 56: Programming Keystrokes
ADVANCED FEATURES Programming Keystrokes Overview If you regularly transmit to a particular destination or set of destinations using the same features, you can save a lot of repetitive key pad operations by storing the features and destinations in a Keystroke Program. Keystroke Programs are stored in Quick Dial keys.
Page 57 TRANSMISSION Storing a Keystroke Program 1. Make sure that the machine is in standby mode (see page 18). 2. Place a sheet of paper in the feeder. Skip step 2 if you are making a Polling Reception program. 3. Select all required features (such as Trans- fer Request) and telephone numbers as you would normally do.
Page 58 ADVANCED FEATURES 5. Yes. 6. Either: Label another program: Go to step 2. Return to standby: Function. Using a Program Before using a program, make sure that the machine is in standby mode (see page 18 for details). Transmission Program 1.
Page 59: Sending Confidential Messages
TRANSMISSION Erasing a Program When you wish to delete a Keystroke program, do the following. 1. Function 3 4 and Yes. 2. Press the Quick Dial key that holds the program that you wish to erase, or scroll the Quick Dials using Example: Quick Dial key 08.
Page 60 ADVANCED FEATURES NOTE: The machine at the other end must have enough memory space avail- able and it must have the Confidential Reception feature. This is a proprietary feature, and as such it only functions with ma- chines produced by the same manufacturer that have this feature. Before sending a confidential message, it is recommended that you call the receiver and advise them that you are sending a fax message in this manner.
Page 61 TRANSMISSION Procedure To set up a confidential transmission, do the following. 1. Place your document in the feeder. 2. Function 1 2 and Yes. 3. Dial then press Yes. 4. Either: Dial another number: Go to step 3. Press Start. Confidential ID Override Option This procedure will override the Confidential ID stored in the other party’s machine.
Page 62: Storing An Often Used Document (Auto Document)
ADVANCED FEATURES Storing an Often Used Document (Auto Document) Overview If you often find that you have to send a particular page to people (for example, a map, a standard attachment, or a set of instructions), store that page in the memory as an Auto Document, using a Quick Dial key.
Page 63 TRANSMISSION 5. Yes. The document is scanned. 6. Either: If you label this document: Yes. If no: No and go to step 9. 7. Input a label using the Quick Dial keys. 8. Yes. 9. Either: Program another Auto Document; place the document that you want to be an Auto Document and go to step Finish: Function.
Page 64 ADVANCED FEATURES 5. Either: Dial another number: go to step 4. No more destinations: press Start. NOTE: If you send the message to more than one location, and you enter the Quick Dial key which contains the Auto Document, it will be at- tached to all destinations.
Page 65: Restricting Access To The Machine
TRANSMISSION Restricting Access to the Machine Overview When your machine arrives from the factory and is installed for the first time, anybody can use it. However, using a system of Personal Codes, the machine can be set up to prevent unauthorized persons from using the machine. The necessary procedures are given in the following sections.
Page 66 ADVANCED FEATURES Each user can be given a Personal Code. While programming, you can store the following items with each Personal Code: A name: This will be printed on reports, such as the TCR, to identify the users of the machine. A Confidential ID: This must be different for each Personal Code, and different from your machine’s Confidential ID.
Page 67 TRANSMISSION 6. Input a name for this Personal Code using the Quick Dial keys or the ten key- pad. Example: JOHNSON How to enter the label; see page 154. If you so not wish to store an ID: No. Go to step 8. 7.
Page 68 ADVANCED FEATURES 7. Either: If you do not have an optional feature expander, go to step 8. Edit the Confidential ID stored with this code; press Yes then input the When the ID is correct, press Yes. 8. Either: Enter or edit another code: Go to step 2. Finish: Function.
Page 69: Tonal Signals
TRANSMISSION 5. If you wish to change the setting, press 4 on the ten keypad. 6. Finish: Yes and Function. Operating the Machine with Restricted Access Switched On If you have switched Restricted Access on, the display is as shown below when the machine is in standby mode.
Page 70 ADVANCED FEATURES Program the Tone Key 1. Function 3 1 and Yes. 2. Press the Quick Dial key 31. 3. Yes. 4. Yes. The Quick Dial key 31 is pro- grammed as the Tone key. Operating the Tone Key 1. Make sure that the machine is in standby mode, and that there is no document in the feeder.
Page 71: Storing Part Of A Number
TRANSMISSION Storing Part of a Number This feature is called Chain Dialing. It allows you to compose a telephone number from various parts, some of which may be stored as Quick Dial keys or Speed Dial codes, and some of which may be input at the key pad.
Page 72 ADVANCED FEATURES Example: 01133-1-5553333 (From the USA to Paris). Assuming that the following Quick Dial and Speed Dial numbers have already been programmed: Quick Dial 01 = 01133 (Overseas to France) Quick Dial 02 = 1 (Paris) Speed Dial 10 = 555 When the machine asks you to dial: On Hook Dial or Handset Mode: Press the Quick Dial key 01, next press the Quick Dial key 02.
Page 73: Closed Network (Transmission)
TRANSMISSION Closed Network (Transmission) This feature helps avoid accidentally sending a fax message to a terminal that is outside your fax network. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped. 1.
Page 74: Preventing Transfer To A Wrong Connections
ADVANCED FEATURES Preventing Transfer to a Wrong Connections This feature prevents the automatic switching equipment in the telephone network from accidentally connecting you to the wrong fax terminal. However, it does not help you if you dialed the wrong number yourself. So, even if this feature is switched on, you should still check your operation panel display to check whether you have reached the correct terminal, and be ready to press Stop if the wrong terminal’s RTI or CSI is displayed.
Page 75: Ecm (Error Correction Mode) And Page Retransmission
TRANSMISSION ADVANCED FEATURES ECM (Error Correction Mode) and Page Retransmission ECM is a signaling system that greatly reduces the chance of data being lost because of a bad telephone line. ECM is useful if you frequently communicate over poor telephone lines. With ECM switched on, the communication cost will increase if the line is bad, but the data will be sent much more reliably.
Page 76: Batch Transmission (Feature Expander Required)
ADVANCED FEATURES Batch Transmission ( Feature Expander Required) Overview This feature will save communication costs if you often send more than one message to the same location. Example: If various people in your office send messages to the Tokyo branch office, sending all these messages on separate calls can be expensive.
Page 77: Well Log Transmission
TRANSMISSION Turning the Batch Transmission On/Off In a new machine, this setting is "Off". If you wish to change this it, use the following procedure. (See page 156 if you need more information about the User Parameter settings adjustment procedure). 1.
Page 78: Reception
ADVANCED FEATURES RECEPTION Receiving Confidential Messages (Feature Expander Required) Overview This feature is called Confidential Reception. If the other party sent you a message using Confidential Transmission, the message is stored in the memory, and not printed. The "Receive File" indicator on the operation panel blinks to inform you when a confidential message has come in.
Page 79 RECEPTION Storing a Confidential ID This can be any four-digit code (using digits 0 to 9). It must be used to print any confidential messages that your machine has received. 1. Function 6 2 2 2 2 6 1 and Yes. 2.
Page 80 ADVANCED FEATURES Printing a Confidential Fax Message If the Receive File indicator is blinking, do the following to print the message. 1. Function 5 4 and Yes. 2. Input the ID. Example: 6 7 5 4 from the ten keypad. If you cannot output a confidential file with this ID, you have input the wrong ID or the sender may have over-ridden...
Page 81: Locking Incoming Messages (Memory Lock)
RECEPTION 5. If you wish to change the setting press 0. 6. Finish: Yes and Function. Cross-reference Personal Codes: see page 56. If you wish, you can prevent unidentified senders from sending you confidential messages. See page 76. Locking Incoming Messages (Memory Lock) Overview If Memory Lock is switched on, the machine will not print any incoming fax messages.
Page 82 ADVANCED FEATURES Storing a Memory Lock ID This can be any four-digit code (using digits 0 to 9), except 0000. 1. Function 6 2 2 2 2 6 1 and Yes. 2. Press until the screen is as shown oppo- site.
Page 83 RECEPTION Switching Memory Lock On/Off Before you can use Memory Lock, you have to switch it on using Function 62. After you switch Memory Lock on, when the machine is in standby mode. NOTE: If you switch Memory Lock on, Forwarding will be automatically disabled. 1.
Page 84 ADVANCED FEATURES 3. The settings for switch 00 are now shown on the bottom line of the display. 4. Press until the settings for switch 09 are shown. 5. The setting that you need to change is that for digit 1 (double underlined). Set as shown opposite.
Page 85: Rejection Of Messages From Unidentified Senders
RECEPTION Rejection of Messages from Unidentified Senders If you wish, you can make the machine reject incoming messages that require storage to your machine’s memory, if they are not accompanied with an identifier such as the RTI or CSI. Features that would be affected are Substitute Reception, Memory Lock, and Confidential Reception, Forwarding, and Action as a Transfer Station.
Page 86: Authorized Reception
ADVANCED FEATURES Authorized Reception Overview This feature helps you to reject junk fax mail. It lets you specify which terminals you wish to receive fax messages from; all others will be shut out. To authorize reception from a particular sender: Switch Authorized Reception on.
Page 87 RECEPTION Switching Authorized Reception On/Off Before you use Authorized Reception, you have to switch it on using Function 62. If it is switched off, the machine will accept any incoming fax message. 1. Function 6 2 2 2 2 6 2 and Yes. 2.
Page 88 ADVANCED FEATURES 4. Set as shown opposite. Press 3 on the ten keypad to change the setting of digit 3. 5. Finish: Yes and Function. List of Special Terminals Reception on/off (Function 81) (Function 62) Empty Empty/Not empty Not empty Not empty If you only want to accept incom- ing messages from the Special...
Page 89: Forwarding (Feature Expander Required)
Overview Using this feature, you can send fax messages coming in from certain locations on to another fax machine. The terminals that receive your forwarded messages are called "Forwarding Terminals". If other fax machines in your organization have this feature, you can use Forwarding to set up distribution chains for incoming fax messages.
Page 90 ADVANCED FEATURES If the RTI/CSI of the machine sending you a fax is not the same as any of those that you have programmed into this feature, the message will not be forwarded. Cross-references RTI and CSI: see page 173. TCR: see page 117.
Page 91 RECEPTION 8. Either: If you want to store another RTI/CSI, press Yes and go to step 5. Otherwise: No and go to step 9. 9. Either: Store another forwarding station; go to step 3. Finish: Function. Editing or Deleting the Forwarding Feature 1.
Page 92 ADVANCED FEATURES To edit RTI’s/CSI’s allocated to this number: press until the RTI/CSI you wish to edit appears. Then press Yes. Go to step 6. 6. Either: Edit the RTI/CSI and press Yes. Then go to step 7. To delete the RTI/CSI: No and Yes. Then go to step 5.
Page 93 RECEPTION 4. Change the on/off setting by pressing 5. Finish: Yes and Function. Selecting which Messages to Forward You have to select one of the following two things. Forward messages only from specified senders. Forward messages except those from specified senders. 1.
Page 94 ADVANCED FEATURES 3. If you wish to change the setting, press 6 using the ten keypad. 4. Finish: Press Yes, then press Function. Enabling and Disabling the Forwarding Mark The forwarding mark is printed at the receiving end on the top of each page of the fax messages that are forwarded from your machine.
Page 95: Wild Cards
RECEPTION Wild Cards This feature greatly enhances the effectiveness of the following features: Authorized Reception Forwarding Memory Lock Multi-Sort Document In each of these features, you have to store the RTI or CSI of various terminals that you normally receive fax messages from. Then, when your machine detects an incoming call, it checks the RTI or CSI of the other terminal, and acts accordingly.
Page 96: Reverse Order Printing (Feature Expander Required)
ADVANCED FEATURES Reverse Order Printing (Feature Expander Required) Normally, the machine prints the pages of received messages in the order that they were received uncollated. However, with Reverse Order Printing, the machine will collate the sequence by printing the message from the last page first collated. This will make it easier to distribute the received fax messages, and more convenient for reading them.
Page 97: Multi-Copy Document Reception (Feature Expander Required)
RECEPTION Multi-copy Document Reception (Feature Expander Required) Using this feature, more than one copy of each incoming fax message can be printed. You may also choose to have more than one copy from only select senders. This feature eliminates the extra steps needed to have someone make photocopies.
Page 98 ADVANCED FEATURES Switching Multi-copy Document On or Off Before you can make multiple copies, you have to switch it on using Function 62. 1. Function 6 2 2 2 2 6 2 and Yes. 2. Scroll through the list of features with until the screen is as shown opposite.
Page 99 RECEPTION 1. Function 6 2 2 2 2 6 3 and Yes. 2. Yes. The settings for switch 00 are now shown on the bottom line of the display. 3. Press until the settings for switch 08 are shown. The settings that you need to change are digit 1 (double underline).
Page 100: Printing A Center Mark
ADVANCED FEATURES Printing a Center Mark If you switch this feature on, a mark is printed halfway down each received page on the left hand side. This makes it easy for you to position the hole puncher correctly when you file away the received fax messages. The center mark is not printed when you use the machine for making copies.
Page 101: Reducing The Page Length
RECEPTION ADVANCED FEATURES Reducing the Page Length If the machine receives a page that is longer than the paper in the cassette, the machine reduces the length of the received image so that it will fit on one page, if the image length is within the following limits.
Page 102: Closed Network (Reception)
ADVANCED FEATURES Closed Network (Reception) This feature may help you to prevent reception of excessive junk fax mail. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped. NOTE: This feature may not be reliable if you are communicating with a terminal produced by a different manufacturer.
Page 103: Entering A List Of Senders To Treat Differently
RECEPTION Entering a List of Senders to Treat Differently (Function 81: Special Terminals) You can enter a list of up to 50 identifications (RTI, CSI and wild cards) for senders you wish to treat differently. For instance, for each identification in the list, you have the following options.
Page 104 ADVANCED FEATURES 12. Either: To program another special terminal; go to step 3. To finish; Function. Editing the RTI/CSI for the Special Terminals 1. Function 6 2 2 2 2 8 1 and Yes. 2. Press scroll through the list. When RTI/CSI you want to change appears, press Yes.
Page 105 RECEPTION Erasing the Special Terminal 1. Function 6 2 2 2 2 8 1 and Yes. 2. Press scroll the RTI/CSI. And the RTI/CSI you want to change appears, press Yes. 3. Press No and Yes. 4. Function. Some features which are concerned with the special terminals (Authorized Reception, Multi-Copy and Memory Lock) or Forwarding cannot be available for the same RTI/CSI.
Page 106: Other
ADVANCED FEATURES OTHER Calling to Request a Message (Polling) Overview Polling means "picking up" a document that has been left for you at a remote fax terminal. You can also leave a document in your machine’s memory for other machines to poll from you. Message Transmitter With polling, telephone line costs are charged to the person receiving the message (the Message Receiver).
Page 107 OTHER Leaving a Document to be Picked Up by Others (Polling Transmission) Use Polling Transmission when you wish to leave a document in the memory for others to pick up. You cannot specify the telephone number of the Message Receiver (the terminal that you wish to poll your document), but using the ID Code there are ways to make sure that the message does not go to the wrong place, as explained below.
Page 108 ADVANCED FEATURES 3. Start. Your fax message is stored and held on polling standby. NOTE: If you see " Polling Standby. To clear the old message: Clear the old polling transmission file using function 23 (see page 104). Then start from the step 1 again.
Page 109 OTHER 4. Yes. 5. Enter the ID code that you wish to use for this message. Example: 2 5 6 7 from the ten keypad. NOTE: If you see " you already have a message on Secured Polling standby. To erase the old message: Clear the old polling file by Function 23 (see page 104).
Page 110 ADVANCED FEATURES Options for Polling Transmission When you store a document in memory for Polling Transmission, you also have the following options: Personal Code: This is the same as for normal transmission (see page 27 ) Page Count:This is the same as for normal transmission (see page 30 ) TTI On/Off: This is the same as for normal transmission (see page 31).
Page 111 OTHER Picking Up Messages Stored Elsewhere (Polling Reception) Message Receiver Use this feature when you wish to poll a message from another terminal. You can poll documents from many terminals with only one operation (use Groups and Keystroke Programs to make the most out of this feature). You have three options: Free Polling, Secured Polling, and Stored ID Override, as described for Polling Transmission (see page 98).
Page 112 ADVANCED FEATURES Stored ID Override Option This procedure overrides the ID Code that is stored in your machine. The override is effective for this operation only. is displayed: 1. Press until the screen is as shown oppo- site. 2. Yes. 3.
Page 113: File Management
OTHER File Management Every time you store a fax message in your machine’s memory, a new file is created. Each file is given a number. To see which files are currently in the memory, print a File List. NOTE: A new file is also created for each Polling Transmission, Substitute Recep- tion, and Confidential Reception.
Page 114 ADVANCED FEATURES Printing a File If you need to see the contents of any of the files, use this feature. 1. You can print these kinds of file: Fax message file (Memory Transmission): Fax message file (Polling Transmission): (Example: Using Function 51.) 2.
Page 115: Saving Energy
OTHER Saving Energy To print a fax message your fax machine uses a heating roller to fuse the image to the print. This roller must already be hot when the paper passes under it. To maintain a temperature high enough to permit proper fusing, electricity is consumed.
Page 116 ADVANCED FEATURES Which Saving Energy Mode is Best for You? You have two choices: You can let the roller cool to room temperature or you can let it cool to the midpoint. To choose which of the two settings you would prefer, set the user parameter switch.
Page 117: Night Timer
OTHER Night Timer Overview Laser printing requires the application of heat to bond toner to the printer paper. For incoming messages to be output quickly, a heating element inside the machine must be kept hot. This will affect your electricity bills. The Night Timer feature lets you program timers to switch this heating element on and off.
Page 118 ADVANCED FEATURES Switching the Night Timer On or Off The night timer feature must be switched on using Function 62. If it is switched off, the heating elements will stay on all the time. 1. Function 6 2 2 2 2 6 2 and Yes. 2.
Page 119 OTHER 8. Repeat from step 5 for the second timer. Press to move the cursor under the time. Input on the time, 0 6 0 0, for example, on the ten keypad. To change AM to PM and the other way around, press #.
Page 120: Counters
ADVANCED FEATURES Counters These counters will help you if you wish to keep a regular check on how many pages your machine has sent, received, and copied. The machine has the following software counters: Tx (Transmit) Counter:The number of pages that your machine has sent. Rx (Receive) Counter: The number of pages that your machine has received Scan Counter: Print Counter:...
Page 121: Entering Pc Printer Mode (Printer Interface Required)
OTHER Entering PC Printer Mode (Printer Interface Required) Using PC Printer Mode, you can connect your fax machine to an IBM or compatible personal computer and use it as a printer. Documents printed from your computer will be sent to your fax machine as text (ASCII characters) or graphics (vector or dot image), depending on the application that you are using.
Page 122: Copying
If you need to make a copy of something, and there is no copier available, use your fax machine. Just place your original in the feeder, and press the Copy key. Copying an original is a good way to test contrast and resolution before sending a document, if you are not sure that the settings that you have chosen are appropriate.
Page 123: Dual Access
OTHER Dual Access Dual Access means that even if the machine is already carrying out a task, you may be able to operate the machine. For instance, if your machine is currently receiving a long fax message, but you want to send a message and go back to your desk without having to wait by the machine, you can place your message in the feeder, select the required transmission features (such as Confidential Transmission), dial the number, and press Start.
Page 124: Rds (Remote Diagnostic System)
ADVANCED FEATURES RDS (Remote Diagnostic System) Overview If your machine has a problem, a service technician can perform various diagnostic tasks over the telephone line from the service station to try to find out what is wrong with your machine. The service technician can also use RDS to change some of your machine’s settings if you request it.
Page 125: Ai Short Protocol
OTHER ADVANCED FEATURES AI Short Protocol This feature employs Artificial Intelligence (AI) to learn the communication characteristics of the machines programmed as Speed Dials or Quick Dials. AI Short Protocol helps you to reduce communication costs between machines produced by the same manufacturer. AI Short Protocol only works if you dial using Quick Dial, Speed Dial, or Redial;...
Page 126: Reports
REPORTS AUTOMATICALLY PRINTED REPORTS The following reports are automatically printed out at the appropriate time. Descriptions of the Available Reports TCR (Transmission Confirmation Report) This report gives detail on each communication made by your terminal. It is automatically output after a certain number of communications. Transmission Result Report This report is printed out after Immediate Transmission.
Page 127 AUTOMATICALLY PRINTED REPORTS REPORTS Power Failure Report This report is printed if the machine’s power was off. The report gives details of the files that were lost. With this information, you may store messages for transmission again, and contact the senders of any received messages that were lost.
Page 128: Switching Reports On/Off
REPORTS Switching Reports On/Off Some of these reports can be switched on or off. To switch a report on or off, do the following (see page 156 if you need more information about the User Parameter settings adjustment procedure). 1. Function 6 2 2 2 2 6 3 and Yes. 2.
Page 129: Printing A Sample Of Data On The Reports
AUTOMATICALLY PRINTED REPORTS Printing a Sample of Data on the Reports For reference purposes, the machine prints the first few inches of the fax message on the following reports. Transmission Result Report Memory Storage Report Polling Clear Report Communication Failure Report Transfer Result Report Polling Confirmation List The procedure to switch this feature on or off is as follows (see page 156 if you...
Page 130: Report Formats
REPORTS Report Formats Example 1. Error Report The following report means that the machine sent four pages but there were errors during the first two pages. ERROR REPORT FILE PERS. NAME ADDRESS ------------------------------------------------------------------------- JOHNSON XYZ CO. NEW YORK Personal Code of the Sender Example 2.
Page 131 AUTOMATICALLY PRINTED REPORTS The following pages explain the symbols that appear in certain columns of the reports. The Mode Column See the bottom of the TCR for a full listening of the symbols that are used on the TCR. The Result Column OK: Successful Communication E: An error occurred The Footnote on the TCR...
Page 132: User-Initiated Reports
REPORTS USER-INITIATED REPORTS USER-INITIATED REPORTS These reports can be printed at any time by executing a procedure on the operation panel. Descriptions of Available Reports In addition to the automatic output of this report, you can print the TCR at any time.
Page 133 USER-INITIATED REPORTS Telephone Number List Quick Dial List:This is a list of the telephone numbers and other items that you have stored in the machine’s Quick Dial Keys. Speed Dial List: This is a list of the telephone numbers that you have stored as Speed Dial Codes.
Page 134 REPORTS Forwarding List (Feature Expander Required) This list shows details of how you have programmed the Forwarding feature. It also includes the Wild Cards. 1. Press Function 6 2 2 2 2 8 2 and Yes. and Start. User Parameter List This shows the current settings of the User Parameters.
Page 135: Looking After The Machine
LOOKING AFTER THE MACHINE REPLACING PAPER When the Add Paper indicator ( cassette is empty. To refill the main cassette: 1. Slide the cassette all the way out, and place it on a large flat surface. CAUTION To avoid dropping the cassette, hold it by the front and side while pulling it out.
Page 136: Replacing The Toner Cassette And Cleaning Pad
LOOKING AFTER THE MACHINE REPLACING TONER CASSETTE AND CLEANING PAD When the Add Toner indicator ( almost empty. You will be able to make 100 more copies before you have to change the toner cassette. When the Add Toner indicator ( toner cassette.
Page 137 REPLACING TONER CASSETTE AND CLEANING PAD 4. Pull out the transparent sheet from the side of the new cassette, as shown. Then, remove the black sheet from the front of the cassette. 5. Slide the toner cassette into the machine as far as it will go. Gently push down the cassette to secure it in place.
Page 138: User Maintenance Procedures
LOOKING AFTER THE MACHINE USER MAINTENANCE PROCEDURES To ensure that your fax continues to operate properly, some simple maintenance is required. This entails cleaning and replacing a few components. Cleaning should be done once every 6 months. Replacements should be done after a specified number of scannings or printings.
Page 139: Cleaning Procedure
USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE Cleaning Procedure Scanner...
Page 140 LOOKING AFTER THE MACHINE USER MAINTENANCE PROCEDURES 1. Prepare a soft damp cloth. 2. Turn off the main power switch. 3. Lift up the operation panel. 4. Clean the separation roller [A] with the soft damp cloth, while rotating the roller.
Page 141 USER MAINTENANCE PROCEDURES 5. Clean the white strip [B] with the soft damp cloth. CAUTION: Do not damage the sensor actuator [G] (black plastic) on the white stripe. 6. Clean the R1 and R2 rollers [D] with the soft damp cloth. To rotate the roll- ers, gently hold the cloth down on the rollers and turn the main power switch on.
Page 142 LOOKING AFTER THE MACHINE 6. Turn the main power switch off. 7. Clean the exposure glass [E] with the soft damp cloth. 8. Clean the pick-up and feed rollers [F] with the soft damp cloth, while turning the roll- ers in the direction shown in the diagram. 9.
Page 143: Cleaning The Corona Wire
USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE Cassette 1. Pull out the cassette. 2. Clean the roller [G] using the soft damp cloth. 3. Close the cassette. Cleaning the Corona Wire Please clean the corona wire if vertical black lines appear on the printing image. 1.
Page 144 LOOKING AFTER THE MACHINE 4. Gently drag the blue lever from end to end twice. Make sure the lever is re- turns to the original position. 5. Re-install the toner cassette. Slide the toner cassette into the ma- chine as far as it will go. Gently push down the cassette to secure it in place.
Page 145: Replacing The Adf Roller Assembly And The Separation Pad
USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE Replacing the ADF Roller Assembly and the Separation Pad You should replace the ADF (Auto Document Feeder) roller assembly and the separation pad to prevent misfeeds about every 30,000 sheets. To check how many sheets you’ve scanned, please refer to the section titled "Counters"...
Page 146 LOOKING AFTER THE MACHINE USER MAINTENANCE PROCEDURES 4. Install the new ADF roller assembly. 5. Install the new separation pad. 6. Close the operation panel.
Page 147: Replacing The Photoconductor
USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE Replacing the Photoconductor You should replace the photoconductor to maintain the copy quality after about every 30,000 sheets have been printed. If the following display appears, replace the photoconductor. To check how many sheets you’ve printed, please refer to the section titled "Counters"...
Page 148 LOOKING AFTER THE MACHINE 4. Remove the old the photoconductor. 5. Place the photoconductor in the ma- chine. Pay attention to the green knobs. One of them is marked "R" for right side. 6. Remove the black sheet as shown in the lower picture.
Page 149 USER MAINTENANCE PROCEDURES 8. Replace the toner cassette. Slide the toner cassette into the ma- chine as far as it will go. Gently push down the cassette to secure it in place. 9. Close the upper cover and the scanner. After you replace the photoconductor, reset the counter for photoconductor inside the machine.
Page 150: Solving Problems
SOLVING PROBLEMS CAUTION: Do not attempt to make any repairs other than those described in this manual. Removing covers may expose you to dangerous voltages and other risks. Refer all servicing to qualified personnel. CHECK THE INDICATORS AND DISPLAY PANEL The Check Display indicator lights if there are any problems.
Page 151: Adjusting The Document Feeder
SOLVING PROBLEMS Adjusting the Document Feeder Depending on the thickness of the paper, three settings can be selected; thin, normal, and thick. 1. Open the operation panel. 2. To meet the paper type to be scanned, adjust the lever position as shown in the following table.
Page 152: Copy Jams
COPY JAMS COPY JAMS If " " appears in the display, there is a copy jam. There are three possible locations: Cassette entrance Copy Feed Area (Inside the Machine Copy Exit Area) Cassette Entrance 1. Pull open the cassette. 2. Gently pull out the misfed paper. Do not leave any pieces inside.
Page 153: Copy Feed Area
SOLVING PROBLEMS COPY JAMS Copy Feed Area Inside the machine 1. Remove the copy tray. 2. Pull up and open the operation panel. 3. Open the upper cover. 4. Open the front cover.
Page 154 COPY JAMS 5. Pull out the jammed paper carefully. CAUTIONS: Do not touch the fusing unit . It may be hot. Do not touch the photoconductor drum. Any toner on the paper will not be fixed to the paper. Be careful not to get your hands or clothing dirty.
Page 155 SOLVING PROBLEMS COPY JAMS Copy Exit Area 1. Open the copy exit cover. 2. Gently pull the jammed paper. 3. Close the copy exit cover.
Page 156: Communication Problems
OPERATING DIFFICULTIES COMMUNICATION PROBLEMS If " Press Stop. A poor line caused the communication to fail. The line is busy or noisy. Try to retransmit. The other machine is out of order. Ask the other party to check their machine. OPERATING DIFFICULTIES Problem STANDBY MODE...
Page 157 SOLVING PROBLEMS Problem Frequent original misfeeds Action Required Multifeeds Incorrect positioning of originals Put the document in the feeder correctly. See page 18. Incorrect alignment of originals Align the edges of the document. See page 18. Curled pages Flatten the document. See page 15. Incorrect document type Use a proper document type.
Page 158 OPERATING DIFFICULTIES Transmission cannot take place; CLEAR ORIGINAL appears. Transmission cannot take place; the Line Fail indicator blinks. NOTE: Before taking action, wait until the Communicating indicator goes out, then press the Stop key. Consistent difficulty in communicating with a particular terminal Consistent poor image quality when communicating with a...
Page 159 SOLVING PROBLEMS Copy paper misfeeds occur frequently. Stripes on copies. TELEPHONING You can’t receive phone calls; the unit only rings once then goes into receive mode. You can’t receive phone calls; the unit does not ring. POLLING Dialing took place, but polling could not.
Page 160: Displayed Error Messages
DISPLAYED ERROR MESSAGES DISPLAYED ERROR MESSAGES The following messages may appear while you are operating or programming the machine. You cannot use the auto-dialer at the moment. Use the ten keypad or the handset. No polling reception operations have been programmed. There are no messages in memory waiting for transmission.
Page 161: Error Codes
SOLVING PROBLEMS ERROR CODES Fax machines use a telephone line. The same types of problems you experience while making phone calls (such as noisy lines, crosstalk, disconnection during conversation, weak signals) also occur with faxing. Telephone callers can deal with the problems themselves (for example, by speaking a bit louder), but fax machines cannot.
Page 162 ERROR CODES Code 2-xx Possible fault in your machine. The page took too long to send. Send again at a lower resolution, or without 4-00 halftone. The line may be bad. There is a bad line. The telephone line at the rear of the machine may be 4-01 disconnected.
Page 163: Calling The Service Station
SOLVING PROBLEMS CALLING THE SERVICE STATION The machine has a feature called Service Report Transmission. Use this feature when your machine is having problems. The machine will transmit information about the condition of your machine to your service representative. A technician will then be able to find out what the problem is before making a visit.
Page 164: Technical Reference
TECHNICAL REFERENCE STORING TELEPHONE NUMBERS To dial a telephone number or store it as a Quick Dial or Speed Dial, type it into the machine at the ten keypad on the operation panel. STORING NAMES AND LABELS You can enter names using the Quick Dial keys. Use Quick Dial keys 01 to 26 for the letters of the alphabet, and use Quick Dial 27 as a spacebar.
Page 165: Punctuation Marks And Symbols
TECHNICAL REFERENCE Punctuation Marks and Symbols If you press Quick Dial key 28 while entering a label, you can enter symbols. Select the symbol you require using the These are the symbols you can enter: & $ ! " # $ % & ’ ( ) * + , / : ; < > ? @ [ ¥ ] ^ Press Yes when you get the symbol you want to enter.
Page 166: On/Off Switches And User Parameters
ON/OFF SWITCHES AND USER PARAMETERS ON/OFF SWITCHES AND USER PARAMETERS Some of the features in this machine can be switched on or off, and some of them do not work unless they are switched on first. Other features can be adjusted in various ways.
Page 167: User Parameter Settings
TECHNICAL REFERENCE On/off switches available in this menu are Feature Telephone Line Type Authorized Reception Night Timer User Parameter Settings A wide range of features can be switched on or off by using the User Parameters. However, this feature is more difficult to use than the On/Off Switches. The switches and adjustments are presented on the screen as rows of digits.
Page 168 ON/OFF SWITCHES AND USER PARAMETERS The user parameter switches are outlined below. (*: Factory setting) Switch 00 - Home position settings Digit Do not use this setting. Contrast home position Digit 2 Digit 1 Setting Do not use this setting. Resolution Digit 5 Digit 4 Setting Transmission mode...
Page 169 TECHNICAL REFERENCE Switch 03 - Automatic printing of reports Digit Communication result report Do not change this setting. File Reserve Report File Reserve Report ( Communication Result Report Transmission result report Polling clear report Switch 04 - Automatic printing of reports, various Digit Confidential reception report 1 to 6...
Page 170 ON/OFF SWITCHES AND USER PARAMETERS Switch 07 - Do not change these settings Digit 0 to 7 Do not change these settings. Switch 08 - Various Digit Multicopy reception (Feature Expander Required) 0, 1 Authorized Reception 2, 3 4, 5 Do not use these settings.
Page 171 TECHNICAL REFERENCE Switch 09 - Various Digit Memory lock (Feature Expander Required) Locked messages are printed 0, 1 when you enter the memory lock ID. 2 to 7 Do not change these settings. Switch 10 Various Digit Reverse order printing (Feature Expander Required) 0: Off* 1 to 6 Do not change these settings.
Page 172: Installation And Initial Settings
APPENDIX A INSTALLATION AND INITIAL SETTINGS LOCATION For the best possible performance, install your machine in a place which satisfies the following conditions. Not exposed to direct sunlight Well ventilated (air turnover at least three times per hour); to avoid the build-up of ozone, make sure to locate the machine in a large well-ventilated room which has an air turnover of more than 30 yd Level...
Page 173: Attaching The Document Table And Document Tray
INSTALLATION ATTACHING THE DOCUMENT TABLE AND DOCUMENT TRAY 1. Open the front cover. 2. Attach the document table and the docu- ment tray as shown. 3. Close the front cover until you hear it click. If your documents are large, pull the extensions out.
Page 174: Installing The Photoconductor, Toner Cassette And Cleaning Pad
APPENDIX A INSTALLING THE PHOTOCONDUCTOR, TONER CASSETTE AND CLEANING PAD Before using the machine, install the photoconductor, toner cassette and cleaning pad as follows: 1. Lift up the operation panel. 2. Open the front cover. (Push the button on the cover.) 3.
Page 175 INSTALLATION 6. Pull out the transparent sheet from the side of the cassette, then remove the black sheet from the front. 7. Slide the toner cassette into the ma- chine as far as it will go. Gently push down the cassette to secure it in place.
Page 176: Connecting The Machine
APPENDIX A CONNECTING THE MACHINE CAUTION: Do not switch on until everything is connected properly. Before using the machine it must be connected to the telephone line correctly (see below). When this has been done, plug in the power cable and switch the machine on.
Page 177: Loading Paper In The Cassette
INSTALLATION LOADING THE PAPER IN THE CASSETTE When you load the paper in the cassette, do the following. 1. Remove the cassette. CAUTION: To avoid dropping the cassette hold it by the front and side while pulling it out. 2. Push the metal plate down. 3.
Page 178 APPENDIX A 4. Make sure the positions of the two side fences match the paper size by checking them against the scale printed on the bottom of the paper tray. The fences should be aligned so that the inside edge of each fence is just touching the line of the scale (top left caption).
Page 179: Attaching The Optional Handset
INSTALLATION ATTACHING THE OPTIONAL HANDSET 1. Attach the handset stand to the bracket by two screws. (A) Then attach the bracket with stand to the machine by two screws. (B) 2. To avoid slack wire hanging at the rear of the machine, attach the cord clip.
Page 180: Some Items Must Be Programmed First
TTI (Transmit Terminal Identification): see page 174. CSI (Called Subscriber Identification): see page 175. In addition, you also have to make sure that the fax machine’s dialing circuits are set up correctly. There are two settings: Pulse Dial, and Tone Dial. If you select the wrong setting, your machine will not be able to dial fax numbers.
Page 181: Setting The Date And Time
INITIAL SETTINGS Setting the Date and Time Your fax machine has an internal clock. It controls the following features. The time display on the operation panel while the machine is idle. Operation of time-delay features like Send Later. The date and time that is printed out on pages that you receive, if Reception Time is switched on.
Page 182: Setting Your Machine's Identification
These labels are called the RTI, the TTI, and the CSI. RTI (Remote Terminal Identification) and CSI (Called Subscriber Identification): These appear on the receiving fax machine in the display on the operation panel during communication, and on reports after communication.
Page 183 INITIAL SETTINGS RTI (Remote Terminal Identification) Your RTI appears on the other party’s operation panel during communication, providing the other machine was made by the same manufacturer as yours. The RTI can have up to 20 characters (numbers and letters can be used, along with some punctuation marks).
Page 184 The CSI can have up to 20 characters (only numbers and spaces can be used). Enter your fax machine’s telephone number, because some features of your machine may not work if the CSI is not the same as the telephone number.
Page 185: Pulse Dial Or Tone Dial
If you are not sure what type your local exchange is, ask the telephone company. NOTE: If there is a handset connected to your fax machine, make sure that it is also set up in the correct dialing mode.
Page 186: Quick Dial, Speed Dial, And Group Dial
QUICK DIAL, SPEED DIAL, AND GROUP DIAL Three Convenient Ways to Dial Instead of dialing the full number on the fax machine’s keypad, you can use Speed Dial, Quick Dial or Group Dial. These features allow you to store telephone numbers in your machine’s memory.
Page 187 INITIAL SETTINGS You can store up to 32 Quick Dial keys and 50 Speed Dial Codes in this model. When you store a Quick Dial or Speed Dial, you can also store the name of the other party as a quick reference (this name will be displayed on the operation panel before you press the Start key, so you can check whether you have selected the correct number).
Page 188: Programming Quick Dials
APPENDIX A Programming Quick Dial This machine has 32 Quick Dial keys (01 to 32), each of which can be programmed as one of the following: Quick Dial key, Group, Auto Document, or Keystroke Program. The page number in the following table shows the location of the programming procedure.
Page 189 INITIAL SETTINGS 6. To enter a label for this Quick Dial press Yes. NOTE: If you do not wish to enter a la- bel, press No. Go to step 9. 7. Enter the label Example: NEW YORK OFFICE Enter the characters using the Quick Dial keys and the ten keypad.
Page 190 APPENDIX A 5. Either Change the label: Edit the existing label, then press Yes. Go to step 6. Keep the label as it is: press Yes twice. Go to step 8 6. Edit the label . Example: LONDON OFFICE For how to edit: See page 154. 7.
Page 191: Programming Speed Dials
INITIAL SETTINGS Programming Speed Dials Using this feature, you can store telephone numbers as Speed Dial Codes. Programming a New Speed Dial 1. Function 3 2 and Yes. 2. Input the Speed Dial Code that you wish to program (from 00 to 49). Example: If you want to program Speed Dial code 01;...
Page 192 APPENDIX A Editing a Speed Dial 1. Function 3 2 and Yes. 2. Input the Speed Dial Code that you wish to edit (from 00 to 49). Example: If you want to edit Speed Dial code 01, enter 0 1 on the ten keypad. NOTE: You can search through Speed Dial codes using 3.
Page 193: Programming Groups
INITIAL SETTINGS Erasing a Speed Dial 1. Function 3 2 and Yes. 2. Input the Speed Dial Code that you wish to erase. Example: If you want to erase Speed Dial code 01; press 0 and 1 on the ten keypad. If the wrong number is displayed, use to scroll through the Speed Dial Codes on the screen...
Page 194 APPENDIX A Example: Group: 1 Enter 1 on the ten keypad and Yes. If this group already exists, go to step 4. If you input the wrong group number, press No. 3. Either: If you do not want to program this group into a Quick Dial key: No and go to step 6.
Page 195 INITIAL SETTINGS 10. Yes. If " either; Keep the number: No. Erase the number : Yes. NOTE: Do not store more than 132 numbers in a Group. 11. Either: Input another number: Go to step 9. Finish storing numbers in this group: No.
Page 196 APPENDIX A 4. Either: If you want change the label, press Yes. Edit the label and press Yes. If you want to keep this label, press 5. Input a number that you wish to store in or erase from the group. Example: Quick Dial 01: Quick Dial key 01.
Page 197: Storage Capacity For Telephone Numbers
INITIAL SETTINGS Storage Capacity for Telephone Numbers When you use the three features listed in the following table, you can dial more than one number. Some functions have different capacities. COMMUNICATION PAGE FEATURE Broadcasting Polling Reception The following table shows how many telephone numbers you can store in the machine.
Page 198: Dealing With Junk Fax Mail
Programming Keystrokes: see page 47. Storing And Dialing Part Of Number: see page 62. To use the full range of features provided by this fax machine, you need to program other items. These procedures are all given in the relevant sections of the manual.
Page 199: Glossary
GLOSSARY ADF (Automatic Document Feeder): A device which feeds the pages of a multi-page document one at a time, in the order that you arranged the pages in the stack. Batch Numbering (Page Count): This is a way of numbering pages that allows you to check whether you received all pages, and if not, which ones are missing.
Page 200 GLOSSARY Handset: This is the telephone that is connected to the jack marked "TEL". Home Position: Some of your machine’s features can be adjusted. The home position is the setting to which the machine always returns at the end of an operation. International Dialing Code: This is the code that must be dialed at the beginning of the number if the destination is outside your country.
Page 201: Function List
FUNCTION LIST Polling Reception Confidential Transmission Transfer Request Secured Polling Transmission Free Polling Transmission Erasing Memory Files Erasing Polling Reception Files Erasing Polling Transmission Files Programming Quick Dials/ Printing the Quick Dial List, Programming the Tone Key, Programming the Group Key Programming Speed Dials/ Printing the Speed Dial List Programming Group Dials/ Printing the Group Dial List Keystroke Programs: Labelling and Erasing...
Page 202 Index Activity Report (TCR) Add Paper Indicator Add Toner Indicator AI Short Protocol Authorized Reception Authorized Reception List On/Off switch Auto Document Auto Receive Mode Batch Transmission Broadcasting Buzzer Alarm Volume Control Clear Original Clock Closed Network Reception Transmission Communication Failure Report 117 Communication Result Report 118 Confidential File Report On/Off Switch...
Page 203 Language Selection Lightning protection Line Fail Indicator Manual Receive Mode Memory % Display Memory Lock On/Off switch Memory Transmission Multi-sort Document Reception 88 Multicopy Mode Night Timer On Hook Dial On/Off Switches Authorized Reception Confidential File Report Forwarding Forwarding Mark Image sample on reports Memory Lock Memory Storage Report...
Page 204 Receiving Confidential Messages Substitute Reception Redialing Reducing the Page Length Replacing Copy Paper Replacing the Toner Cassette Report Special Terminal List Reports Authorized Reception List Communication Failure Repor 117 Communication Result Report 118 Communication Result Report On/Off Confidential File Report Error Report File List File Reserve Report...
Page 205 7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the telephone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
Page 206: Certification Label
CERTIFICATION LABEL Certification Label RICOH UNITECHNO CO., LTD. standards, 21 CFR Subchapter J. TSURUGASONE YASHIO-SHI SAITAMA-KEN JAPAN. MANUFACTURED: Complies with FDA radiation performance PPC2100S...
Page 207 Headquarters: Ricoh Corporation, 5 Dedrick Place, West Caldwell, NJ 07006. 201-882-2000 U.S. Government Marketing: Ricoh Corporation, 1700 N. Moore Street, Suite 1200, Arlington, VA 22209. 703-525-3234 Ricoh Company Ltd., 15-5, Minami-Aoyama 1-Chome, Minato-ku, Tokyo 107, Japan Part No. H5278600A...
Page 208 Errata P27,53,57,62,Table of Contents and index Label Insertion Feature is not available with this model. "Advance Features" section starts from this page. From P117 to P120 and P159 Replace " Memory Storage Report" and "Polling Reserve Report" with "File Reserve Report ". This report is printed after storage for memory transmission and/or polling reception.
Page 209 OPERATOR’S MANUAL RICOH FAX2700L Please read all of these instructions and keep this manual by your machine.
Page 210 Optional Equipment Memory (FEATURE EXPANDER TYPE 100 2M, FEATURE EXPANDER TYPE 100 4M) Either a 2-Mbyte memory card or a 4-Mbyte memory card can be added. PC Printer Interface Kit (PRINTER INTERFACE TYPE 100) This allows you to use the machine as a laser printer for an IBM personal computer.
Page 211 WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Page 212 IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions. 2. Save these instructions for later use. 3. Follow all warnings and instructions marked on the product. 4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Page 213 Table of Contents INTRODUCTION WHAT DOES A FAX MACHINE DO? TELEPHONE LINE PROBLEMS AFFECT FAX COMMUNICATION SOME OF THE THINGS THAT THIS MACHINE CAN DO HOW TO USE THIS MANUAL MANUAL OVERVIEW CONVENTIONS Keynames Displays Symbols STORING TELEPHONE NUMBERS STORING NAMES AND LABELS...
Page 214 INSTALLING THE MACHINE LOCATION ATTACHING THE DOCUMENT TABLE AND DOCUMENT TRAY INSTALLING THE PHOTOCONDUCTOR, TONER CASSETTE AND CLEAN- ING PAD CONNECTING THE MACHINE LOADING THE PAPER IN THE CASSETTE INSTALLING THE REMOVABLE CASSETTE AND LOADING PAPER (OP- TION) ATTACHING THE OPTIONAL HANDSET INSTALLING THE OPTIONAL FEATURE EXPANDER USING MANUAL FEED Using Manual Feed with the Removable Cassette (Option)
Page 215 Substitute Reception TELEPHONE CALLS Making a Telephone Call Answering the Telephone Phoning and Faxing on the Same Call Speaker and Buzzer Volume Adjustments ADVANCED FEATURES TRANSFER REQUEST Overview Transfer Request TRANSMISSION Keystroke Programs Confidential Transmission Auto Document Restricting Access to the Machine Tonal Signals Chain Dialing Closed Network (Transmission)
Page 216 Copying Dual Access RDS (Remote Diagnostic System) AI Short Protocol REPORTS AUTOMATICALLY PRINTED REPORTS Descriptions of the Available Reports Switching Reports On/Off Printing a Sample of Data on the Reports Report Formats USER-INITIATED REPORTS Descriptions of Available Reports LOOKING AFTER THE MACHINE REPLACING PAPER CHANGING THE PAPER SIZE REPLACING TONER CASSETTE AND CLEANING PAD...
Page 217: Specifications
SPECIFICATIONS GLOSSARY...
Page 218: Introduction
However, you may not be aware of its arrival until you get a return letter. A fax machine speeds up this process. After you have written your letter, place it in your fax machine’s document feeder or on the exposure glass, dial the destination’s fax number, then press the Start key.
Page 219 INTRODUCTION Sending a Fax to More Than One Location Network Feature (Transfer Request) See page 62. See page 90. Restricting Access to the Machine Quick Dial, Speed Dial, and Group Dial See page 107. See page 42. Sending a Fax Later Confidential Communication See pages 101 and 121.
Page 220 INTRODUCTION Keystroke Programs See page 96. Auto Document (sends a commonly Authorized Reception (cuts out junk fax mail) transmitted page with one touch) See page 103. See page 130. Forwarding Batch Transmission See page 119. See page 133. Protection against Wrong Connections Transmission Deadline See page 117.
Page 221: How To Use This Manual
Advanced Features - This section explains how to take advantage of the special features of your fax machine, including how to set up networks for economical distribution of fax messages over long distances. Reports - This section explains the reports that the machine generates.
Page 222: Conventions
CONVENTIONS The following conventions were used when writing this manual. Keynames These have been printed in a bold typeface. For example: When you see a command in bold such as " Start " means "Press the Start key on the operation panel". If you see something like "...
Page 223: Symbols
HOW TO USE THIS MANUAL Most procedures start from standby mode, that is, when the display is as shown on the right. The value after " READY much memory space is remaining. NOTE: If you start a procedure and do not enter anything at the operation panel for more than 5 minutes, the machine returns to standby mode.
Page 224: Storing Telephone Numbers
STORING TELEPHONE NUMBERS To dial a telephone number or store it as a Quick Dial or Speed Dial, type it into the machine at the ten-key pad on the operation panel. STORING NAMES AND LABELS You can enter names using the Quick Dial Keys. Use Quick Dial Keys 01 to 26 for the letters of the alphabet, and use Quick Dial 27 as a spacebar.
Page 225: Punctuation Marks And Symbols
HOW TO USE THIS MANUAL Punctuation Marks and Symbols If you press 28 of the Quick Dial key while entering a label, you can enter the symbols. And scroll the symboles using Followings are the symboles you can enter. & $ ! " # $ % & ’ ( ) * + , / : ; < > ? @ [ ¥ ] ^ Press Yes when you get the symbol you want to enter.
Page 226: On/Off Switches And User Parameters
ON/OFF SWITCHES AND USER PARAMETERS Some of the features in this machine can be switched on or off, and some of them do not work unless they are switched on first. Other features can be adjusted in various ways. Each adjustment or on/off switch is explained in the relevant sections of the manual.
Page 227: User Parameter Settings
HOW TO USE THIS MANUAL On/off switches available in this menu are Feature Telephone Line Type Authorized Reception Night Timer : Optional Feature Expander required.) User Parameter Settings A wide range of features can be switched on or off by using the User Parameters. However, this feature is more difficult to use than the On/Off Switches.
Page 228 4. Either: Scroll through the switches with Then go to step 3. Finish: Yes and Function. The user parameter switches are outlined below. *: Default Switch 00 - Home position settings Digit Stamp 0: Off * 1: On (successfully scanned documents will be marked) Contrast home position Digit 3 Digit 2 Digit 1 Setting Digit 3 Digit 2 Digit 1 Setting Resolution...
Page 229 HOW TO USE THIS MANUAL Switch 03 - Automatic printing of reports Digit Transmission result report (memory transmission) Do not change this setting. Memory storage report Polling reserve report (polling reception) Polling result report (polling reception) Transmission result report (immediate transmission) Polling clear report Switch 04 - Automatic printing of reports, Various Digit...
Page 230 Switch 07 - Do not change these settings Digit 0 to 7 Do not change these settings. Switch 08 - Various Digit Multicopy reception (Feature Expander Required) 0, 1 Authorized Reception 2, 3 4, 5 Do not use these settings. Forwarding (Feature Expander Required) 6, 7...
Page 231 HOW TO USE THIS MANUAL Switch 09 - Various Digit Memory lock (Feature Expander Required) 0, 1 2 to 7 Do not change these settings. Switch 10 Various Digit Reverse order printing (Feature Expander Required) 0: Off* 1 to 6 Do not change these settings Halftone mode Switch 11 Various...
Page 232 HOW TO USE THIS MANUAL Switch 13 Do not change these settings Digit Purpose 0 to 7 Do not change these settings.
Page 233: General Precautions
GENERAL PRECAUTIONS WARNING: Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage. POWER AND GROUNDING Pay attention to the following. Power Supply 1.
Page 234: Cold Weather Power-Up
COLD WEATHER POWER-UP Avoid raising the room temperature abruptly when it is below 57 F, or condensation may form inside the machine. 1. Raise the room temperature to 68 F at less than 18 F per hour. 2. Wait for 30 to 60 minutes. 3.
Page 235: Copy Paper
GENERAL PRECAUTION COPY PAPER 16 to 24 lb. copy paper is recommended: letter or legal sizes are the most commonly used Do not use damp paper, or copies will be defective. Do not touch copy paper if your fingers are wet or oily; fingerprints may appear on the copy.
Page 236: General
GENERAL Read the Important Safety Information at the front of this manual. Since some parts of the machine are supplied with high voltage, make sure that you do not attempt any repairs or attempt to access any part of the machine except those described in this manual.
Page 237: Guide To Components
GUIDE TO COMPONENTS Document Table Document Guide Operation Panel Power Switch Document Tray Paper cassette Copy Tray...
Page 238 This page is intentionally blank...
Page 239: Operation Panel
OPERATION PANEL Communicating Check Display Receive File PC Printer Option Darken Standard Auto Receive Normal Detail Manual Recei v e Lighten Fine Halftone Space Symbol Communicating Indicator Receive File Indicator Check Display Indicator Add Toner Indicator Add Paper Indicator PC Printer Option Indicators Reception Mode Selector Key...
Page 240 Display Displays prompts, warnings, and selected modes. Stamp Key Press to enable or disable the tramsmission.scanning verification stamp feature. Function Key Press to use one of the numbered functions explained in this manual. Yes/No Keys Use to answer questions on the display. Scroll Key When an arrow is shown on the display, use this key to access the options, items, or functions shown by the arrow.
Page 241: Installing The Machine
INSTALLING THE MACHINE LOCATION For the best possible performance, install your machine in a place which satisfies the following conditions. Not exposed to direct sunlight Well ventilated (air turnover at least three times per hour); to avoid the build-up of ozone, make sure to locate the machine in a large well-ventilated room which has an air turnover of more than 30 yd Level Not subject to vibration...
Page 242: Attaching The Document Table And Document Tray
ATTACHING DOCUMENT TABLE AND DOCUMENT TRAY 1. Open the front cover. 2. Attach the document table and the docu- ment tray as shown. 3. Close the front cover until you hear it clicks. If your document is large, pull the extensions out. Attaching the Copy Tray 1.
Page 243: Installing The Photoconductor, Toner Cassette And Cleaning Pad
INSTALLING THE MACHINE INSTALLING THE PHOTOCONDUCTOR, TONER CASSETTE AND CLEANING PAD Before using the machine, install the photoconductor, toner cassette and cleaning pad the as in the following procedure 1. Lift up the operation panel. 2. Open the front cover. (Push the button on the cover.) 3.
Page 244 6. Shake the toner cassette before installing it. Pull out the sheet of the toner cassette. And remove the black sheet. 7. Slide the toner cassette into the machine as far as it will go. Gently push down the cassette to secure it in place. 8.
Page 245: Connecting The Machine
INSTALLING THE MACHINE CONNECTING THE MACHINE Before using the machine, connect the machine to the telephone line properly. And plug the power cable and switch on. Main Power Switch Power Source 115 Vac. 60Hz Make sure that it is properly connected to the telephone line and the power outlet, as shown above.
Page 246: Loading The Paper In The Cassette
LOADING THE PAPER IN THE CASSETTE When you load the paper in the cassette, do the following. 1. Remove the cassette. CAUTION: To avoid dropping the cassette hold it by the front and side while pulling it out. 2. Push the metal plate down. 3.
Page 247 INSTALLING THE MACHINE 4. Push down the metal plate on the base of the cassette until it clicks. Make sure the positions of the two side fences match the paper size by checking them against the scale printed on the bottom of the paper cassette. The fences should be aligned so that the inside edge of each fence is just touching the line of the scale.
Page 248: Installing The Removable Cassette And Loading Paper (Op- Tion)
INSTALLING REMOVABLE CASSETTE AND LOADING PAPER (OPTION) 1. Pull out and remove the cassette. 2. Turn over the cassette and remove the front cover attached to the cassette as shown in the picture. Then close the cassette. 3. Remove the cover of the cassette. 4.
Page 249 INSTALLING THE MACHINE 5. Adjust the position of the back fence. 6. Adjust the position of the side fence Installing the long paper extension. 7. Turn over the cassette. Remove the extension. 8. Turn over the cassette again and install the extension.
Page 250 9. Rotate the dial until the appropriate size appears. 10. Set the paper under the corners. And push the side fence to the paper. 11. Set the cover of the removable cassette. 12. Install the removable cassette. INSTALLING THE MACHINE...
Page 251: Attaching The Optional Handset
INSTALLING THE MACHINE ATTACHING THE OPTIONAL HANDSET 1. Attach the handset stand to the bracket using the shorter screws. (A) Then attach the bracket and stand to the machine using the longer screws. (B) 2. To avoid slack wire hanging at the rear of the machine, attach the cord clip.
Page 252: Using Manual Feed
USING MANUAL FEED You can set a sheet of paper using the manual feeder when you make a copy or print from the PC (Optional Printer Interface is required). 1. Insert a sheet of paper and align it with the right edge. Note The acceptable paper size from the man- ual feed is 7.5"...
Page 253: Before You Send Your First Fax
TTI (Transmit Terminal Identification): see page 39. CSI (Called Subscriber Identification): see page 40. In addition, you also have to make sure that the fax machine’s dialing circuits are set up correctly. There are two settings: Pulse Dial, and Tone Dial. If you select the wrong setting, your machine will not be able to dial fax numbers.
Page 254: Date And Time
Date and Time Your fax machine has an internal clock. It controls the following features. The time display on the operation panel while the machine is idle. Operation of time-delay features like Send Later. The date and time that is printed out on pages that you receive, if Reception Time is switched on.
Page 255: Terminal Identification
These labels are called the RTI, the TTI, and the CSI. RTI (Remote Terminal Identification) and CSI (Called Subscriber Identification): These appear on the receiving fax machine in the display on the operation panel during communication, and on reports after communication.
Page 256 Note: You can switch the TTI off for a particular transmission if you do not wish it to be printed on your pages as they are printed at the other end. See page 76. RTI (Remote Terminal Identification) Your RTI appears on the other party’s operation panel during communication, if the other machine was made by the same manufacturer as yours.
Page 257 The CSI can have up to 20 characters (only numbers and spaces can be used). Enter your fax machine’s telephone number, because some features of your machine may not work if the CSI is not the same as the telephone number.
Page 258: Telephone Line Type
If you are not sure what type your local exchange is, ask the telephone company. Note: If there is a handset connected to your fax machine, make sure that it is also set up in the correct dialing mode.
Page 259: Quick Dial, Speed Dial, And Group Dial
QUICK DIAL, SPEED DIAL, AND GROUP DIAL Three Convenient Ways to Dial Instead of dialing the full number on the fax machine’s keypad, you can use Speed Dial, Quick Dial or Group Dial. These features allow you to store telephone numbers in your machine’s memory.
Page 260 When you store a Quick Dial or Speed Dial, you can also store the name of the other party as a quick reference (this name will be displayed on the operation panel before you press the Start key, so you can check whether you have selected the correct number).
Page 261: Programming Quick Dial
BEFORE YOU SEND YOUR FIRST FAX Programming Quick Dial This machine has 32 Quick Dial Keys (01 to 32), each of which can be programmed as one of the following: Quick Dial Key, Group, Auto Document, or Keystroke Program. The page number in the following table shows the location of the programming procedure.
Page 262 6. To enter the label for this Quick Dial press Note: If you do not wish to enter a label, press No. Go to step 9. 7. Enter the label Example: NEW YORK OFFICE Enter the characters using the Quick Dial Key and the ten key pad.
Page 263: Programming Speed Dials
BEFORE YOU SEND YOUR FIRST FAX 6. Edit the label . Example: LONDON OFFICE How to edit: See page 7. 7. Yes 8. Either Edit another: Go to step 2. Finish: Function. Erasing a Quick Dial 1. Function 3 1 and Yes 2.
Page 264 3. Yes 4. Enter the telephone number at the opera- tion panel’s ten key pad. If your machine is behind a PBX, include the access code and a pause before the telephone number. For an international number, place a pause after the country code. To input a pause, press the Pause key.
Page 265 BEFORE YOU SEND YOUR FIRST FAX 4. Edit the number. to move the cursor, and use Clear to delete the character at the cursor, and enter the correct characters. You can enter the character before the cursor position. After entering the new number, press Yes 5.
Page 266: Programming Groups
Programming Groups Groups allow you to combine some numbers into one group, for easy sequential transmission to all the numbers in that group. These numbers can be selected from those already stored in Quick Dial Keys or Speed Dial Codes, or you can select other numbers by entering them at the keypad.
Page 267 BEFORE YOU SEND YOUR FIRST FAX If you want to program a label for this Group: Press Yes and go to step 7. If you do not wish to program the label: Press No and go to step 9. 7.Input a label using the Quick Dial keys and the ten key pad (such as DISTRIBU- TORS).
Page 268 1. Function 3 3 and Yes. 2. Input the number of the group that you wish to program. Example: If you want to delete or edit the contents of the Group 1; press 1 of the ten key pad . And press Yes. 3.
Page 269 BEFORE YOU SEND YOUR FIRST FAX 7. Either: - Store or erase another number: Go to step 5. - Finish: Function - To erase a group completely, you must erase every telephone number from the group individually, using steps 5 and 6. Programming the Group Key You can program the 7 Groups.
Page 270: Storage Capacity For Telephone Numbers
Storage Capacity for Telephone Numbers When you use the three features listed in the following table, you can dial more than one number. Some functions have different capacities. COMMUNICATION PAGE FEATURE Broadcasting Polling Reception The following table shows how many telephone numbers you can store in the machine.
Page 271: Dealing With Junk Fax Mail
Keystroke Programs: see page 96. Chain Dialing: see page 114. To use the full range of features provided by this fax machine, you need to program other items. These procedures are all given in the relevant sections of the manual.
Page 272: Routine Operation
ROUTINE OPERATION SENDING A FAX MESSAGE Precautions Concerning Unacceptable Document Types Before you send your document, make sure that it meets the following requirements. Caution: Documents that do not meet these requirements can cause your machine to jam or may cause some components of the machine to become damaged or dirty.
Page 273 ROUTINE OPERATION SENDING A FAX MESSAGE Page Condition Do not place damaged pages in the automatic document feeder. Originals that contain the following materials should not be placed in the document feeder. Make copies of these originals and scan the copies. Note: Copies made with a copier that uses silicone oil may cause a misfeed.
Page 274: Transmission Procedure At A Glance
SENDING A FAX MESSAGE Transmission Procedure at a Glance Overview There are two ways to send a fax message. Immediate Transmission Memory Transmission Immediate Transmission Immediate Transmission is convenient when: You wish to send a message immediately You quickly wish to check whether you have successfully connected with the other party Your machine’s memory is getting full The machine dials immediately after you press Start (or at the specified later time,...
Page 275 While your fax message is being sent, another user can operate the machine (people will not have to wait by the fax machine too long). You can send the same message to more than one place with the same operation.
Page 276 SENDING A FAX MESSAGE Sending to Just One Location 1. Make sure that the machine is in standby mode: The display on the operation panel must be as shown on the right. 2. Carefully place your fax message face down into the auto document feeder. Note: You can dial without placing the message in the feeder first.
Page 277 ROUTINE OPERATION 3. Dial in one of the following ways. a) Ten Key Pad b) Quick Dial If your machine is behind a PBX, dial the access code, then a pause, then the telephone number. For an international number, press the Pause key after entering the country code. 4.
Page 278 SENDING A FAX MESSAGE Sending to More Than One Location (Broadcasting) 1. Make sure that the machine is in standby mode (see page 60). 2. Make sure that the Memory indicator is lit. If it is not, press Memory. 3. Place your fax message face down into the feeder. You can dial without placing the message in the feeder first.
Page 279 ROUTINE OPERATION If your machine is behind a PBX, dial the access code, then a pause, then the telephone number. For an international number, place a pause after the country code. To input a pause, press the Pause key. 5. Yes 6.
Page 280 SENDING A FAX MESSAGE You want to send more than 30 pages While the last page is being fed in, place more pages (up to 30) in the feeder. You made a mistake while dialing If you already pressed Start, press Stop immediately. If you haven’t pressed Start yet, either No.
Page 281 ROUTINE OPERATION Check Display Indicator are blinking If the CLEAR ORIGINAL appears in the display: Take out the document (see page 199). Then redial the destination. If the ERROR PRESS STOP KEY appears in the display: If the Communicating lamp is not lit, press Stop. If the Communicating lamp is lit, wait until it goes out, then press Stop.
Page 282: Contrast, Resolution, And Halftone Modes
SENDING A FAX MESSAGE Contrast, Resolution, and Halftone Modes You may wish to send many different types of fax message. Some of these may be difficult to reproduce at the other end. However, your machine has three settings that you can adjust to help you transmit your document with the best possible image quality.
Page 283 ROUTINE OPERATION SENDING A FAX MESSAGE Contrast The text and diagrams in your document must stand out clearly from the paper they are written on. If your document has a darker background than normal (for example, a newspaper clipping), or if the writing is faint, adjust the contrast. There are three grades.
Page 284 SENDING A FAX MESSAGE Selecting the Halftone Type This model has two types of Halftone: the Dither Process and the higher quality Error Diffusion Process. To change the currently used Halftone type, perform the following procedure. 1. Function 6 2 2 2 2 6 3 and Yes 2.
Page 285 ROUTINE OPERATION Home Position Setting Adjustments For the contrast, resolution, and halftone, you can select whether the settings return to home position at the end of transmission (in a new machine, they do). Also, you can change the home positions of these settings. If you need other adjustments, contact a service representative.
Page 286 SENDING A FAX MESSAGE ROUTINE OPERATION 3. If you wish to change one of the settings, press the key on the ten key pad that corresponds to the digit that you wish to change. Example: 3 from the ten key pad. The value of digit 3 changes. 4.
Page 287: Optional Features For Transmission
They allow you to keep track of machine usage (for example, for billing purposes). If everybody uses a Personal Code when they use the fax machine, the codes, or the names programmed into the codes, will be printed on the report that is called the TCR (Transaction Confirmation Report).
Page 288 SENDING A FAX MESSAGE If you input your Personal Code, your name will appear on the TCR and Transmission Result Report. 1. Press and make sure that the display is as shown opposite. 2. Yes. 3. Enter the personal code Example: 7 3 6 2 4.
Page 289 ROUTINE OPERATION Send Later Using this feature, you can instruct the machine to delay transmission of your fax message until a later time, which you specify. This allows you to take advantage of off-peak telephone line charges without having to be by the machine at the time. CAUTION If your machine’s memory is full, you will have to keep the message in the document feeder.
Page 290 SENDING A FAX MESSAGE Transmission Deadline (TRD) (Feature Expander Required) If your message has to be sent to the other end before a certain time, use the Transmission Deadline option and input this deadline. If the line is busy, the machine will redial at set intervals either until the message gets through or until the deadline passes.
Page 291 ROUTINE OPERATION Page Count (Immediate Transmission only) When your fax message is printed at the other end, page numbers will be printed on the top of each page. Using the Page Count feature, you can select the format in which the page numbers are printed. If you use Page Count: Page numbers will be printed in batch-numbering format (for example, p1/3, p2/3, and p3/3 for a three-page message).
Page 292 SENDING A FAX MESSAGE Normally, the TTI programmed in your machine is printed at the top of each of the pages you transmit when they are received at the other end. The top of the image will be overprinted if there is no margin at the top of the transmitted page. In some cases, you may wish the other party to receive an unmarked copy of your original.
Page 293: Immediate Transmission
ROUTINE OPERATION Immediate Transmission Procedure If you do not wish to store the fax message in memory before sending it out, use the following procedure. The advantages and drawbacks of Immediate Transmission and Memory Transmission are discussed on pages 58 and 59. 1.
Page 294 SENDING A FAX MESSAGE Transmission Mode Home Position Adjustment The default mode of your machine is Memory Transmission. If you wish, you can change this home position to Immediate Transmission. The procedure is as follows (see page 11 if you need more information about the User Parameter settings adjustment procedure).
Page 295: Using The Stamp
ROUTINE OPERATION Using the Stamp Press the Stamp key to achieve the transmission verification stamp.When the Stamp indicator is lit, the machine stamps a small mark on the bottom of each page. During memory transmission, the stamp indicates that the page was successfully stored.
Page 296: Redialing
SENDING A FAX MESSAGE Redialing If a message was not transmitted successfully, that does not mean that you have to enter the telephone number again. In many cases, the machine will redial the destination automatically. Or, with the Redial key, you can redial with just a few keystrokes.
Page 297 ROUTINE OPERATION Using the Redial Key The machine remembers the last telephone number that you input. If you have to redial this number, just press the Redial key, then press the Start key. This feature has the following uses. If the machine is waiting to redial the other party, you do not have to wait for the redialing interval to expire.
Page 298: Receiving Fax Messages
This mode is selected when the Manual Receive indicator is lit. This setting is convenient if you wish to use your fax machine’s handset to answer telephone calls coming in on the same line as fax messages. However, your fax machine cannot automatically receive fax messages;...
Page 299: Substitute Reception
ROUTINE OPERATION 1. The machine rings continuously until you answer the call. Pick up the handset. 2. If you hear a voice from the other end, speak in reply. If you hear a tone every few seconds, the other end is a fax terminal. Note: Remove any documents that are in the feeder.
Page 300 RECEIVING FAX MESSAGES Switching Substitute Reception On or Off There are two conditions under which you may wish to disable this feature. If you do not like keeping received fax messages in memory: After your machine has received a fax message to memory, it sends an OK signal to the other end.
Page 301: Telephone Calls
A handset is required to execute the procedures in this section. You can use your fax machine for dialing in the same way as you would use a telephone. This is useful when calling fax machines that are usually kept in Manual Receive Mode, as well as for telephone conversations.
Page 302: Using Redial
TELEPHONE CALLS Using the Handset Using the fax machine’s built-in or optional handset, you can use the fax machine in the same way as a normal telephone. Pick up the handset and dial on the fax machine’s ten-key pad (or use a Quick Dial Key or Speed Dial Code if you wish).
Page 303: Answering The Telephone
ROUTINE OPERATION Answering the Telephone If the telephone rings just once: A fax is coming in. Do not pick up the handset. If the telephone rings continuously: 1. Pick up the handset and speak to the other party. If you hear a high-pitched tone, a fax is coming in. Press Start then hang up.
Page 304: Speaker And Buzzer Volume Adjustments
TELEPHONE CALLS Do not replace the handset if you wish to speak to the other party again. When your machine emits a tone, press Stop then speak. Speaker and Buzzer Volume Adjustments Your machine has a built in speaker. With this speaker, you can listen to the telephone line without picking up the handset.
Page 305 ROUTINE OPERATION TELEPHONE CALLS This page is intentionally blank.
Page 306: Advanced Features
ADVANCED FEATURES TRANSFER REQUEST Overview This section explains how you can use this machine to distribute fax messages over networks of fax machines. As we have seen (Sending to More Than One Location, page 62), you can send the same fax message directly from your machine to more than one location. The diagram in that section shows your machine sending the same fax to three locations.
Page 307: Transfer Request
The ID Code of your machine must be the same as the ID Code of the Transfer Station. Your fax machine’s telephone number must have been programmed in advance. The Transfer Station must have memory space available, and must be able to act as a Transfer Station (some machines cannot do this, or can but the capability has been switched off).
Page 308 Store your fax terminal’s telephone number using this feature. If you do not do this, you will not be able to use the Transfer Request feature. If your fax machine’s telephone number changes, do not forget to change the stored telephone number data.
Page 309 ADVANCED FEATURES Storing the ID Code Before programming the ID Code, confer with other users in your fax network to agree on an ID Code. This is because communications using ID Codes will fail if the codes are not the same. The ID Code can be any four-digit code (using digits 0 to 9 and letters A to F), except 0000 and FFFF.
Page 310 TRANSFER REQUEST Programming the ID code To store an ID Code, do the following. 1. Function 6 2 2 2 2 6 1 and Yes. 2. Press until the opposite display appears. 3. Yes. 4. Input the ID Code that you will be using. Example: 4 3 6 3 Do not use 0000 or FFFF.
Page 311 ADVANCED FEATURES 3. Function 1 3 and Yes. 4. Input the telephone number of the trans- fer broadcasting station, then press Yes. This machine must be of the same manufacturer as yours, and it must be able to act as a Transfer Station. 5.
Page 312: Transmission
TRANSMISSION TRANSMISSION Keystroke Programs Overview If you regularly transmit to a particular destination or set of destinations using the same features, you can save a lot of repetitive keypad operation by storing the features and destinations in a Keystroke Program. Keystroke Programs are stored as Quick Dial Keys.
Page 313 ADVANCED FEATURES Storing a Keystroke Program 1. Make sure that the machine is in standby mode (see page 60). 2. Place a sheet of paper in the feeder. Skip step 2 if you are making a Polling Reception program. 3. Select all required features (such as Transfer Request) and telephone num- bers as you would normally do.
Page 314 TRANSMISSION Labeling a Program If you store a label for your keystroke programs, the label will appear on the display when you use the program. 1. Function 3 4 and Yes. If you press and Start, a Program List will be printed. 2.
Page 315 ADVANCED FEATURES Using a Program Before using a program, make sure that the machine is in standby mode (see page 60 for details). Transmission Program 1. Place your document in the feeder. 2. Press the programmed Quick Dial Key. The program begins at once, or at the later time specified by the program.
Page 316 TRANSMISSION Erasing a Program When you wish to delete a keystroke program, do the following. 1. Function 3 4 and Yes . 2. Press the Quick Dial key that holds the program that you wish to erase, or scroll the Quick Dial using Example: 08 of the Quick Dial Key.
Page 317: Confidential Transmission
ADVANCED FEATURES Confidential Transmission Overview Use this feature if you do not want your message to be picked up casually by anybody at the other end. The message will be stored in the memory at the other end. It will not be printed until an ID known as the Confidential ID is entered. Note: The machine at the other end must have memory space available and it must have the Confidential Reception feature.
Page 318 TRANSMISSION If the intended receiver has a Personal Code with a Confidential ID stored with it, you can override the receiving machine’s ID with that Confidential ID. Then: The receiver can print the message by inputting the Confidential ID that is stored with that person’s Personal Code.
Page 319: Auto Document
ADVANCED FEATURES 3. Enter the Confidential ID that you wish to use for this message. Example: 2 5 6 7 of the ten key pad and press Yes . 4. Dial and press Start . For how to use other options, see page 71 and the pages following. Auto Document Overview If you often find that you have to send a particular page to people (for example, a...
Page 320 TRANSMISSION Storing an Auto Document 1. Take the document that you want to be an Auto Document and place it into the feeder. 2. Function 3 5 and Yes. 3. Press the Quick Dial Key that you wish to store the Auto Document in. Example: 08 of the Quick Dial Key.
Page 321 ADVANCED FEATURES Using an Auto Document 1. Make sure that the machine is in standby mode (see page 60). 2. If you wish to attach a fax message to your Auto Document, place the fax face down into the feeder. 3.
Page 322 TRANSMISSION Erasing an Auto Document If you wish to delete an Auto Document, do the following. 1. Function 3 5 and Yes. 2. Press the Quick Dial Key that contains the Auto Document that you wish to erase. Example: 08 of the Quick Dial Key. 3.
Page 323: Restricting Access To The Machine
ADVANCED FEATURES Restricting Access to the Machine Overview When your machine arrives from the factory and is installed for the first time, anybody can use it. However, using a system of Personal Codes, the machine can be set up to prevent unauthorized persons from using the machine. The necessary procedures are given in the following sections.
Page 324 TRANSMISSION Each user can be given a Personal Code. While programming, you can store the following items with each Personal Code: A name: This will be printed on reports, such as the TCR, to identify the users of the machine. A Confidential ID: This must be different for each Personal Code, and different from your machine’s Confidential ID.
Page 325 ADVANCED FEATURES 6. Input a name for this Personal Code using the Quick Dial keys or the ten key pad. Example: JOHNSON How to enter the label; see page 7. - If you so not wish to store an ID: No. Go to step 8 7.
Page 326 TRANSMISSION Edit the Confidential ID stored with this code; press Yes then input the When the ID is correct, press Yes. 8. Either: Enter or edit another code: Go to step 2. Finish: Function. Switching on Restricted Access Restricted Access allows you to keep a closer track of machine usage, and deters passers-by from casually using your machine.
Page 327 ADVANCED FEATURES To switch Restricted Access On or Off, do the following: If you wish to switch Restricted Access on or off, do the following procedure. (See page 11 if you need more information about the User Parameter settings adjustment procedure). 1.
Page 328: Tonal Signals
TRANSMISSION Tonal Signals Some organizations offer you special services by telephone, which you can access by transmitting Touch Tone or DTMF tones. If your phone service provides only pulse dialing, or if you are calling over a digital network, the ability to generate Tonal Signals will allow you to access these services.
Page 329 ADVANCED FEATURES 5. Input the digits that you need to use the remote facility. These digits will depend on the remote facility. Note:Do not press Start . 6. After you have finished your business with the remote facility, hang up. Cross-reference Tone Dial (Telephone Line Type): see page 41.
Page 330: Chain Dialing
TRANSMISSION Chain Dialing This feature allows you to compose a telephone number from various parts, some of which may be stored as Quick Dial Keys or Speed Dial Codes, and some of which may be input at the keypad. For example, you can program commonly used area or country codes into Speed Dial Codes or Quick Dial Keys.
Page 331 ADVANCED FEATURES TRANSMISSION This page is intentionally blank.
Page 332: Closed Network (Transmission)
TRANSMISSION Closed Network (Transmission) This feature helps to stop you from accidentally sending a fax message to a terminal that is outside your fax network. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped. If you are interested in this feature, change the user parameter switch 06 bit 2 to 1.
Page 333: Protection Against Wrong Connections
ADVANCED FEATURES Protection Against Wrong Connections This feature prevents the automatic switching equipment in the telephone network from accidentally connecting you to the wrong fax terminal. However, it does not help you if you dialed the wrong number yourself. So, even if this feature is switched on, you should still check your operation panel display to check whether you have reached the correct terminal, and be ready to press Stop if the wrong terminal’s RTI or CSI is displayed.
Page 334 TRANSMISSION ADVANCED FEATURES ECM (Error Correction Mode) and Page Retransmission ECM is a signaling system that greatly reduces the chance of data being lost because of a bad telephone line. ECM is useful if you frequently communicate over poor telephone lines. With ECM switched on, the communication cost will increase if the line is bad, but the data will be sent much more reliably.
Page 335: Batch Transmission (Feature Expander Required)
ADVANCED FEATURES Batch Transmission ( Feature Expander Required) Overview This feature will save communication costs if you often send more than one message to the same location. Example: If various people in your office send messages to the Tokyo branch office, sending all these messages on separate calls can be expensive.
Page 336: Well Log Transmission
TRANSMISSION Changing the Batch Transmission On/Off In a new machine, this setting is "Off". If you wish to change this setting, use the following procedure. (See page 11 if you need more information about the User Parameter settings adjustment procedure). 1.
Page 337: Reception
ADVANCED FEATURES RECEPTION Confidential Reception (Feature Expander Required) Overview If the other party sent you a message using Confidential Transmission, the message is stored in the memory, and not printed. The "Receive File" indicator on the operation panel blinks to inform you when a confidential message has come in.
Page 338 RECEPTION Storing a Confidential ID This can be any four-digit code (using digits 0 to 9). It must be used to print any confidential messages that your machine has received. 1. Function 6 2 2 2 2 6 1 and Yes 2.
Page 339 ADVANCED FEATURES 2. Input the ID. Example: 6 7 5 4 from the ten key pad. If you cannot output a confidential file with this ID, you have input the wrong ID or the sender may have over-ridden your ID. Contact your sender.
Page 340 RECEPTION Confidential File Report This report informs you when a confidential message has been received. You can store a separate Confidential ID with each of the Personal Codes. If the sender of the message uses Confidential ID Override, the sender can specify one of these IDs.
Page 341: Memory Lock (Feature Expander Required)
ADVANCED FEATURES Memory Lock (Feature Expander Required) Overview To use Memory Lock, you must first: Store a Memory Lock ID. Switch Memory Lock on. To make Memory Lock more versatile you may choose to receive messages from select locations into memory or execlude certain select locations from coming into memory.
Page 342 RECEPTION 3. Input the Memory Lock ID that you will be using. Example: 6 7 5 4 from the ten key pad. 4. Store the ID: Yes and Function. Editing the Memory Lock ID 1. Function 6 2 2 2 2 6 1 and Yes 2.
Page 343 ADVANCED FEATURES Specifying Which Senders Messages to Lock in Memory If you like to receive information from only select locations into memory lock, you can program the RTI code or CSI code of those locations. A terminal sending an incoming messages always identifies itself to your terminal. The identification consists of an RTI or a CSI.
Page 344 RECEPTION Printing from Memory Lock (Feature Expander Required) If the Receive File indicator is blinking, a message has been stored using Memory Lock. Print it using the following procedure. 1. Function 5 5 and Yes. 2. Input the Memory Lock ID. Example: 4 6 3 3 from the ten key pad.
Page 345: Rejection Of Messages From Unidentified Senders
ADVANCED FEATURES Rejection of Messages from Unidentified Senders If you wish, you can make the machine reject incoming messages that require storage to your machine’s memory, if they are not accompanied with an identifier such as the RTI or CSI. Features that would be affected are Substitute Reception, Memory Lock, and Confidential Reception, Forwarding, and Action as a Transfer Station.
Page 346: Authorized Reception
RECEPTION Authorized Reception Overview This feature helps you to reject junk fax mail. It lets you specify which terminals you wish to receive fax messages from; all others will be shut out. To authorize reception from a particular sender: Switch Authorized Reception on. Specify the senders whose messages you want accept.
Page 347 ADVANCED FEATURES Switching Authorized Reception On/Off Before you use Authorized Reception, you have to switch it on using Function 62. If it is switched off, the machine will accept any incoming fax message. 1. Function 6 2 2 2 2 6 2 and Yes. 2.
Page 348 RECEPTION 3. Press until the settings for switch 08 are shown. The settings that you need to change are digit 2 (double underline) and 3 (sin- gle underline). 4. Set one of the two as shown opposite Press 2 of the ten key pad to change the setting of digit 2.
Page 349: Forwarding (Feature Expander Required)
Overview Using this feature, you can send fax messages coming in from certain locations on to another fax machine. The terminals that receive your forwarded messages are called "forwarding terminals". If other fax machines in your organization have this feature, you can use Forwarding to set up distribution chains for incoming fax messages.
Page 350 RECEPTION Notes: Your machine prints all the messages that it forwards. If you do not want it to do this, change the setting of the user parameter (Function 63) switch 11 bit 6 to ’0’. You can select whether or not your machine transmits a forwarding mark to be printed at the other end on the top of each page of the output.
Page 351 ADVANCED FEATURES Programming the Forwarding Feature This section shows you how to set up your machine to forward incoming fax messages to another location or locations. 1. Function 6 2 2 2 2 8 2 and Yes. To print a list, press 2.
Page 352 RECEPTION Editing the Forwarding Feature 1. Function 6 2 2 2 2 8 2 and Yes. 2. Press until the forwarding station num- ber you wish to edit appears. Then press Yes. 3. Either: - Erase this forwarding station’s number and all RTIs/CSIs stored with it: Press No, then Yes to erase.
Page 353 ADVANCED FEATURES 6. Either: -Edit the RTI/CSI and press Yes. Then go to step 7. - To delete the RTI/CSI: No and Yes. Then go to step 5. Caution: If you delete all the RTIs and CSIs for a forwarding station, you must also delete the forwarding station (see step 3).
Page 354 RECEPTION 4. Set one of the two as shown opposite Press 6 of the ten key pad to change the setting of digit 6. Press 7 to change the setting of digit 7. 5. Finish: Yes and Function ADVANCED FEATURES If you want to forward all incom- ing messages from special termi- nals.
Page 355 ADVANCED FEATURES Switching Forwarding On/Off Before you use Forwarding, you have to switch it on using Function 62. If it is switched off, the machine will not forward any incoming fax messages. After you switch Forwading on, when the machine is in standby mode. Note: Forwarding cannot be switched on if Memory Lock is switched on.
Page 356 RECEPTION ADVANCED FEATURES 4. If you wish to change the setting, press 0 of the ten key pad. 5. Finish: Yes and Function.
Page 357: Wild Cards
ADVANCED FEATURES Wild Cards This feature greatly enhances the effectiveness of the following features: Authorized Reception Forwarding Memory Lock Multi-Sort Document In each of these features, you have to store the RTI or CSI of various terminals that you normally receive fax messages from. Then, when your machine detects an incoming call, it checks the RTI or CSI of the other terminal, and acts accordingly.
Page 358: Reverse Order Printing (Feature Expander Required)
RECEPTION Reverse Order Printing (Feature Expander Required) Normally, the machine prints the pages of received messages in the order that they were received uncollated. However, with Reverse Order Printing, the machine will collate the sequence by printing the message from the last page first collated. This will make it easier to distribute the received fax messages, and more convenient for reading them.
Page 359: Multi-Sort Document Reception (Feature Expander Required)
ADVANCED FEATURES Multi-sort Document Reception (Feature Expander Required) Using this feature, more than one copy of each incoming fax message can be printed. You may also choose to have more than one copy from only select senders. This feature eliminates the extra steps needed to have someone make photocopies.
Page 360 RECEPTION 2. Scroll through the list of features with until the screen is as shown opposite. 3. Yes. 4. Change the on/off setting by pressing 5. Finish: Yes and Function Setting the Number of Copies 1. Function 6 2 2 2 2 8 3 and Yes. 2.
Page 361 ADVANCED FEATURES 3. Press until the settings for switch 08 are shown. The settings that you need to change are digit 0 (double underline) and 1 (sin- gle underline). Press 0 of the ten key pad to change the setting of digit 0. Press 1 to change the setting of digit 1.
Page 362: Center Mark
RECEPTION Center Mark If you switch this feature on, a mark is printed halfway down each received page on the left hand side. This makes it easy for you to position the hole puncher correctly when you file away the received fax messages. The center mark is not printed when you use the machine for making copies.
Page 363: Length Reduction
ADVANCED FEATURES Length Reduction If the machine receives a page that is longer than the paper in the cassette, the machine reduces the length of the received image so that it will fit on one page, if the image length is within the following limits. Paper size in the cassette Letter (11")
Page 364: Closed Network (Reception)
RECEPTION Closed Network (Reception) This feature may help you to prevent reception of excessive junk fax mail. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped. Note: This feature may not be reliable if you are communicating with a terminal produced by a different manufacturer.
Page 365: Entering A List Of Senders To Treat Differently (Function 81: Special Terminals)
ADVANCED FEATURES Entering a List of Senders to Treat Differently (Function 81: Special Terminals) You can enter a list of up to 50 identifications (RTI,CSI and wild cards) for senders you wish to treat differently. For instance, for each identification in the list, you have the following options.
Page 366 RECEPTION 12. Either; To program another special terminal; go to step 3. To finish; Function. Editing the RTI/CSI for the Special Terminals 1. Function 6 2 2 2 2 8 1 and Yes. 2. Press scroll through the list. When RTI/CSI you want to change appears, press Yes.
Page 367 ADVANCED FEATURES 2. Press scroll the RTI/CSI. And the RTI/CSI you want to change appears, press Yes. 3. Press No and Yes. 4. Function. Some features which are concerned with the special terminals (Authorized Reception, Multi-Copy and Memory Lock) or Forwarding cannot be available for the same RTI/CSI.
Page 368: Other
OTHER OTHER Polling Overview Polling means "picking up" a document that has been left for you at a remote fax terminal. You can also leave a document in your machine’s memory for other machines to poll from you. Polled Terminal With polling, telephone line costs are charged to the person receiving the message (the polling terminal).
Page 369 ADVANCED FEATURES Polling Transmission Use Polling Transmission when you wish to leave a document in the memory for others to pick up. You cannot specify the telephone number of the polling terminal (the terminal that you wish to poll your document), but using the ID Code there are ways to make sure that the message does not go to the wrong place, as explained below.
Page 370 OTHER Note:If you see ALREADY INPUT,you already have a message on Free Polling Standby. To clear the old message: Clear the old polling transmission file by function 23. ( See page 159 .) And start from the step 1 again. Secured Polling 1.
Page 371 ADVANCED FEATURES 4. Yes. 5. Enter the ID code that you wish to use for this message. Example: 2 5 6 7 from the ten key pad. Note: If you see ALREADY INPUT you already have a message on Secured Polling standby.
Page 372 OTHER Options for Polling Transmission When you store a document in memory for Polling Transmission, you also have the following options: Personal Code: This is the same as for normal transmission (see page 71 ) Page Count:This is the same as for normal transmission (see page 75 ) TTI On/Off: This is the same as for normal transmission (see page 76).
Page 373 ADVANCED FEATURES Polling Reception Use this feature when you wish to poll a message from another terminal. You can poll documents from many terminals with only one operation (use Groups and Keystroke Programs to make the most out of this feature). You have three options: Free Polling, Secured Polling, and Stored ID Override, as described for Polling Transmission (see page 153).
Page 374 OTHER Stored ID Override Option This procedure overrides the ID Code that is stored in your machine. The override is effective for this operation only. If OPTION is displayed: 1. Press until the screen is as shown oppo- site. 2. Yes. 3.
Page 375: File Management
ADVANCED FEATURES File Management Every time you store a fax message in your machine’s memory, a new file is created. Each file is given a number. To see which files are currently in the memory, print a File List. Note: A new file is created for each Polling Transmission, Substitute Reception, and Confidential Reception also.
Page 376 OTHER Printing a File If you need to see the contents of any of the files, use this feature. 1. You can print these kinds of file: Fax message file (Memory Transmission): Fax message file (Polling Transmission): (Example: Using Function 51) 2.
Page 377: Saving Energy
ADVANCED FEATURES Saving Energy To print a fax message your fax machine uses a heating roller to fuse the image to the print. This roller must already be hot when the paper passes under it. To maintain a temperature high enough to permit proper fusing, electricity is consumed.
Page 378 OTHER When you press any key on the operation panel. (When the heater roller is cool halfway.) Which saving energy mode is best for you? You have two choices: You can let the roller cool to room temperature or you can let it cool to the midpoint.
Page 379: Night Timer
ADVANCED FEATURES Night Timer Overview Laser printing requires the application of heat to bond toner to the printer paper. For incoming messages to be output quickly, a heating element inside the machine must be kept hot. This will affect your electricity bills. The Night Timer feature lets you program timers to switch this heating element on and off.
Page 380 OTHER Switch the Night Timer feature on. Switching the Night Timer On or Off The night timer feature must be switched on using Function 62. If it is switched off, the heating elements will stay on all the time. 1. Function 6 2 2 2 2 6 2 and Yes. 2.
Page 381 ADVANCED FEATURES 7. Input the time: 0 9 0 0 from the ten key pad. To change AM to PM and the other way around, press # . And press Yes. 8. Repeat from the step 5 for the second timer.
Page 382: Counters
OTHER Counters These counters will help you if you wish to keep a regular check on how many pages your machine has sent, received, and copied. The machine has the following software counters: Tx (Transmit) Counter: The number of pages that your machine has sent Rx (Receive) Counter: The number of pages that your machine has received Scan Counter: The number of pages that your machine has scanned (includes copy mode)
Page 383: Entering Pc Printer Mode (Printer Interface Required)
OTHER Entering PC Printer Mode (Printer Interface Required) Using PC Printer Mode, you can connect your fax machine to an IBM or compatible personal computer and use it as a printer. Documents printed from your computer will be sent to your fax machine as text (ASCII characters) or graphics (vector or dot image), depending on the application that you are using.
Page 384: Copying
If you need to make a copy of something, and there is no copier available, use your fax machine. Just place your original in the feeder, and press the Copy key. Copying an original is a good way to test contrast and resolution before sending a document, if you are not sure that the settings that you have chosen are appropriate.
Page 385: Dual Access
ADVANCED FEATURES Dual Access Dual Access means that even if the machine is already carrying out a task, you may be able to operate the machine. For instance, if your machine is currently receiving a long fax message, but you want to send a message and go back to your desk without having to wait by the machine, you can place your message in the feeder, select the required transmission features (such as Confidential Transmission), dial the number, and...
Page 386: Rds (Remote Diagnostic System)
OTHER RDS (Remote Diagnostic System) Overview If your machine has a problem, a service technician can perform various diagnostic tasks over the telephone line from the service station to try to find out what is wrong with your machine. The service technician can also use RDS to change some of your machine’s settings if you request it.
Page 387: Ai Short Protocol
ADVANCED FEATURES OTHER AI Short Protocol This feature employs Artificial Intelligence (AI) to learn the communication characteristics of the machines programmed as Speed Dials or Quick Dials. AI Short Protocol helps you to reduce communication costs between machines produced by the same manufacturer. AI Short Protocol only works if you dial using Quick Dial, Speed Dial, or Redial;...
Page 388: Reports
REPORTS AUTOMATICALLY PRINTED REPORTS The following reports are automatically printed out at the appropriate time. Descriptions of the Available Reports TCR (Transmission Confirmation Report) This report gives detail on each communication made by your terminal. It is automatically output after a certain number of communications. Transmission Result Report This report is printed out after immediate transmission.
Page 389 REPORTS AUTOMATICALLY PRINTED REPORTS Power Failure Report This report is printed if the machine’s power was off for long enough to erase the memory. The report gives details of the files that were lost. With this information, you may store messages for transmission again, and contact the senders of any received messages that were lost.
Page 390: Switching Reports On/Off
AUTOMATICALLY PRINTED REPORTS Switching Reports On/Off Some of these reports can be switched on or off. To switch a report on or off, do the following. (See page 11 if you need more information about the User Parameter settings adjustment procedure). 1 .Function 6 2 2 2 2 6 3 a nd Yes.
Page 391: Printing A Sample Of Data On The Reports
REPORTS Note: To switch the Confidential File Report on or off, use Function 63 (see page 124). To switch the Error Report on or off, contact a service technician. Printing a Sample of Data on the Reports For reference purposes, the machine prints the first few inches of the fax message on the following reports.
Page 392: Report Formats
AUTOMATICALLY PRINTED REPORTS Report Formats Example 1. Error Report The following report means that the machine sent four pages but there were errors during the first two pages. ERROR REPORT FILE PERS. NAME ADDRESS ------------------------------------------------------------------------- JOHNSON XYZ CO. NEW YORK Personal Code of the Sender Example 2.
Page 393 REPORTS The following pages explain the symbols that appear in certain columns of the reports. The Mode Column See the bottom of the TCR for a full listening of the symbols that are used on the TCR. The Results Column OK: Successful Communication E: An error occurred The Footnote on the TCR...
Page 394: User-Initiated Reports
USER-INITIATED REPORTS REPORTS USER-INITIATED REPORTS These reports can be printed at any time by executing a procedure on the operation panel. Descriptions of Available Reports In addition to the automatic output of this report, you can print the TCR at any time.
Page 395 REPORTS Telephone Number List Quick Dial List:This is a list of the telephone numbers and other items that you have stored in the machine’s Quick Dial Keys. Speed Dial List: This is a list of the telephone numbers that you have stored as Speed Dial Codes.
Page 396 USER-INITIATED REPORTS Forwarding List (Feature Expander Required) This list shows details of how you have programmed the Forwarding feature. It also includes the Wild Cards. 1. Press Function 6 2 2 2 2 8 2 and Yes. and Start. User Parameter List This shows the current settings of the User Parameters.
Page 397: Looking After The Machine
LOOKING AFTER THE MACHINE REPLACING PAPER When the Add Paper indicator ( cassette is empty. 1. Slide the cassette all the way out, and place it on a large flat surface. CAUTION To avoid dropping the cassette, hold it by the front and side while pulling it out.
Page 398: Replacing Toner Cassette And Cleaning Pad
REPLACING TONER CASSETTE AND CLEANING PAD REPLACING TONER CASSETTE AND CLEANING PAD When the Add Toner indicator ( almost empty. You will be able to make 100 more copies before you have to change the toner cassette. When the Add Toner indicator ( toner cassette.
Page 399 LOOKING AFTER THE MACHINE 4. Shake the toner cassette before installing it. On the new toner cassette, pull out the sheet. And remove the black sheet. 5. Slide the toner cassette into the machine as far as it will go. Gently push down the cassette to secure it in place.
Page 400: Replacing The Stamp
REPLACING THE STAMP REPLACING THE STAMP When the mark made by the verification stamp becomes pale, replace the stamp as described below. 1. Pull up the scanner. 2. Replace the stamp. If tweezers are not available, you may press the point of a pencil down vertically into the stamp and remove it by lifting straight up.
Page 401: Changing The Paper Size (Optional Cassette)
LOOKING AFTER THE MACHINE CHANGING THE PAPER SIZE (OPTIONAL CASSETTE) 1. Pull out the removable cassette. 2. Remove the cover of the cassette. 3. Push the paper until it clicks.
Page 402 CHANGING THE PAPER SIZE (OPTIONAL CASSETTE) LOOKING AFTER THE MACHINE 4. Remove the paper. 5. Adjust the position of the back fence. 6. Adjust the position of the side fence. 7. Rotate the dial until the appropriate size appears.
Page 403 LOOKING AFTER THE MACHINE 8. Set the paper under the corners. 9. Set the cover of the removable cassette. 10. Install the removable cassette...
Page 404: User Maintenance Procedures
USER MAINTENANCE PROCEDURES USER MAINTENANCE PROCEDURES To ensure that your fax continues to operate properly, some simple maintenance is required. This entails cleaning and replacing a few components. Cleaning should be done once every 6 months. Replacements should be done after a specified number of scannings or printings.
Page 405 LOOKING AFTER THE MACHINE User Maintenance Procedure of Cleaning Scanner...
Page 406 USER MAINTENANCE PROCEDURES 1. Prepare a soft damp cloth. 2. Turn off the main power switch. 3. Lift up the operation panel. 4. Clean the separation roller [A] with the soft damp cloth, while rotating the roller. 5. Clean the white strip [B] with the soft damp cloth.
Page 407 LOOKING AFTER THE MACHINE 6. Turn the main power switch off. 7. Clean the exposure glass [E] with the soft damp cloth. 8. Clean the pick-up and feed rollers [F] with the soft damp cloth, while turning the roll- ers in the direction shown in the diagram. 9.
Page 408: Cleaning The Corona Wire
USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE Cassette 1. Pull out the cassette. 2. Clean the roller using the soft damp cloth. 3. Close the cassette. Cleaning the Corona Wire Please clean the corona wire if the vertical black lines appear on the printing image.
Page 409 LOOKING AFTER THE MACHINE 4. Gently drag the blue lever from end to end twice. Make sure the lever is re- turned on the original position. 5. Re-install the toner cassette. Slide the toner cassette into the ma- chine as far as it will go. Gently push down the cassette to secure it in place.
Page 410: Replacing The Adf Roller Assembly And The Separation Pad
USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE Replacing the ADF Roller Assembly and the Separation Pad You should replace the ADF(Auto Document Feeder) roller assembly and the separation pad to prevent misfeeds about every 30,000 sheets. To check how many sheets you’ve scanned, please refer the section titled "Counters" (See page166 .) To get the new roller and pad, contact your service representative.
Page 411 LOOKING AFTER THE MACHINE 5. Install the new separation pad. 6. Close the operation panel.
Page 412: Replacing The Photoconductor
USER MAINTENANCE PROCEDURES Replacing the Photoconductor You should replace the photoconductor to maintain the copy quality about every after you print about 30,000 sheets. If the following display appears, replace the photoconductor. To check how many sheets you’ve printed, please refer the section titled "Counters"...
Page 413 LOOKING AFTER THE MACHINE 4. Remove the old the photoconductor. 5. Place the photoconductor in the ma- chine. Pay attention to the green knob. One of them is marked "R" for right side. 6.Remove the black sheet as shown in the lower picture.
Page 414 USER MAINTENANCE PROCEDURES 8. Replace the toner cassette. Slide the toner cassette into the ma- chine as far as it will go. Gently push down the cassette to secure it in place. 9. Close the upper cover and the scanner. After you replace the photoconductor, reset the counter for photoconductor inside the machine.
Page 415: Solving Problems
SOLVING PROBLEMS Caution: Do not attempt to make any repairs other than those described in this manual. Removing covers may expose you to dangerous voltages and other risks. Refer all servicing to qualified personnel. CHECK THE INDICATORS AND DISPLAY PANEL Check Display indicator lights if there are any problems.
Page 416: Adjusting The Document Feeder
DOCUMENT JAMS Adjusting the Document Feeder Depending on the thickness of the paper, three settings can be selected; thin, normal, and thick. 1. Open the operation panel. 2. To meet the paper type to be scanned, adjust the lever position as shown in the following table.
Page 417: Copy Jams
SOLVING PROBLEMS COPY JAMS If the CLEAR COPY appears in the display, there is a copy jam. There are three possible locations: Cassette entrance Inside the machine Copy feed-out area Cassette Entrance 1. Pull open the cassette. 2. Gently pull out the misfed paper. Do not leave any pieces inside.
Page 418 COPY JAMS SOLVING PROBLEMS 3. Replace the cassette.
Page 419 SOLVING PROBLEMS COPY JAMS Developing area or inside the machine 1. Remove the copy tray. 2. Pull up and open the operation panel. 3. Open the upper cover. 4. Open the front cover.
Page 420 COPY JAMS 5. Pull out the jammed paper carefully. CAUTIONS: Do not touch the fusing unit . It may be hot. Do not touch the photoconductor drum. Any toner on the paper will not be fixed to the paper. Be careful not to get your hands or clothing dirty.
Page 421 SOLVING PROBLEMS COPY JAMS Copy Exit Area 1. Open the copy exit cover. 2. Gently pulled the jammed paper. 3. Close the copy exit cover.
Page 422: Copy Jams When You Use The Optional Removable Cassette (Cassette Area)
COPY JAMS SOLVING PROBLEMS Copy Jams When You Use the Optional Removable Cassette (Cassette Area) 1. Remove the removable cassette. 2. Pull out the cassette. 3. Gently pull out the misfed paper. Do not leave any pieces inside. 4. Replace the cassette. 5.
Page 423: Communication Problems
SOLVING PROBLEMS COMMUNICATION PROBLEMS If the ERROR PRESS STOP KEY appears in the display: Press Stop. A poor line caused the communication to fail. The line is busy or noisy. Try to retransmit. The other machine is out of order. Ask the other party to check their machine.
Page 424: Operating Difficulties
OPERATING DIFFICULTIES OPERATING DIFFICULTIES Problem STANDBY MODE Nothing happens when the switch is turned on. SET DOC. OR DIAL NO is not displayed. The display does not show the Ready condition, or the machine stops during an operation. TRANSMISSION The original is not pulled into the auto docment feeder.
Page 425 SOLVING PROBLEMS Problem Fequent original misfeeds Action Required Multifeeds Incorrect positioning of originals Put the document in the feeder correctly. See page 60. Incorrect alignment of originals Align the edges of the document. See page 60. Curled pages Flatten the document. See page 57. Incorrect document type Use a proper document type.
Page 426 OPERATING DIFFICULTIES Transmission cannot take place; CLEAR ORIGINAL appears. Transmission cannot take place; the Line Fail indicator blinks. Note: Before taking action, wait until the Communicating indicator goes out, then press the Stop key. Consistent difficulty in communicating with a particular terminal Consistent poor image quality when communicating with a...
Page 427 SOLVING PROBLEMS Copy paper mIsfeeds occur frequently. Stripes on copies. TELEPHONING You can’t receive phone calls; the unit only rings once then goes into receive mode. You can’t receive phone calls; the unit does not ring. POLLING Dialing took place, but polling could not.
Page 428: Displayed Error Messages
DISPLAYED ERROR MESSAGES DISPLAYED ERROR MESSAGES The following messages may appear while you are operating or programming the machine. CHECK AUT O- DI AL I NG NO F I L E EXI ST S T OO MANY DEST . USED AS GROUP USED AS PROGRAM USED AS DI AL USED AS AUT O DOC.
Page 429: Error Codes
SOLVING PROBLEMS ERROR CODES Fax machines use a telephone line. The same types of problems you experience while making phone calls (such as noisy lines, crosstalk, disconnection during conversation, weak signals) also occur with faxing. Telephone callers can deal with the problems themselves (for example, by speaking a bit louder), but fax machines cannot.
Page 430 ERROR CODES Code 2-xx Possible fault in your machine The page took too long to send. Send again at a lower resolution, or without 4-00 halftone. The line may be bad. There is a bad line. The telephone line at the rear of the machine may be 4-01 disconnected.
Page 431: Calling The Service Station
SOLVING PROBLEMS CALLING THE SERVICE STATION The machine has a feature called Service Report Transmission. Use this feature when your machine is having problems. The machine will transmit information about the condition of your machine to your service representative. A technician will then be able to find out what the problem is before making a visit.
Page 432 SPECIFICATIONS Dimensions: 18.7" x 18.1" x 9.4" (W x D x H) Excluding trays, handset, and optional kits. Weight: 37.1 lbs Excluding the toner cassette, trays and printer paper. Power Supply: 115 Vac, 60 Hz; single phase Maximum Power Standby: Minimum - 2W, Normal -20 W Consumption: Transmission: 25 W Reception: 210 W...
Page 433 GLOSSARY GLOSSARY ADF (Automatic Document Feeder): A device which feeds the pages of a multipage document one at a time, in the order that you arranged the pages in the stack. Batch Numbering (Page Count): This is a way of numbering pages that allows you to check whether you received all pages, and if not, which ones are missing.
Page 434 GLOSSARY DPI (Dots Per Inch), or l/mm (Lines Per Millimeter): This is the unit of resolution. The scanner scans your document according to the selected resolution. An 8-1/2" x 11" page is broken down into about 1,728,000 dots if standard resolution is used. (Digital compression techniques for G3 convert these into about 200,000 bits.) ECM (Error Correction Mode): This is signaling method that is designed to eliminate transmission errors on even the noisiest of telephone lines.
Page 435 GLOSSARY Polling File: This is a set of instructions (destinations to be polled, time of polling) for polling reception. Pulse Dialing: This method of dialing uses a string of pulses to represent each dialed digit. Reception: The act of receiving a document. Reduction: If your document is wider than the paper available in the other terminal, your terminal will automatically reduce it so that it will fit.
Page 436 Index Activity Report (TCR) Add Paper Indicator Add Toner Indicator AI Short Protocol Authorized Reception Authorized Reception List On/Off switch Auto Document Auto Receive Mode Batch Transmission Broadcasting Buzzer Alarm Volume Control Center Mark, on/off Chain Dialing Clear Original Clock Closed Network Reception Transmission...
Page 437 Language Selection Length Reduction Lightning protection Line Fail Indicator Manual Receive Mode Marker (Stamp) Memory % Display Memory Lock Memory Lock ID On/Off switch Memory Storage Report On/Off switch Memory Transmission Multi-sort Document Reception 143 Multicopy Mode Night Timer On Hook Dial On/Off Switches Authorized Reception Center Mark...
Page 438 RDS (Remote Diagnostic System) 170 Receive File Indicator Reception Auto Receive Mode Confidential Reception Manual Receive Mode Mode Selection Substitute Reception Redialing Reduction Length Reduction Replacing Copy Paper Replacing the Stamp Replacing the Toner Cassette Report Special Terminal List Reports Authorized Reception List Communication Failure Report 172 Confidential File Report...
Page 439 Well Log Transmission Wild Cards Your Machine’s Telephone Number...
Page 440 7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the telephone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
Page 441 FUNCTION LIST Polling Reception Confidential Transmission Transfer Request Secured Polling Transmission Free Polling Transmission Erasing Memory Files Erasing Polling Reception Files Erasing Polling Transmission Files Programming Quick Dial/ Printing the Quick Dial List, Programming the Tone Key, Programming the Group Key Programming Speed Dial/ Printing the Speed Dial List Programming Group Dial/ Printing the Group Dial List Keystroke Programs: Labelling and Erasing...
Page 442 CERTIFICATION LABEL Certification Label RICOH UNITECHNO CO., LTD. TSURUGASONE YASHIO-SHI SAITAMA-KEN JAPAN. MANUFACTURED: Complies with FDA radiation performance standards, 21 CFR Subchapter J. PPC2100S...
Page 443 Headquarters: Ricoh Corporation, 5 Dedrick Place, West Caldwell, NJ 07006. 201-882-2000 U.S. Government Marketing: Ricoh Corporation, 1700 N. Moore Street, Suite 1200, Arlington, VA 22209. 703-525-3234 Ricoh Company Ltd., 15-5, Minami-Aoyama 1-Chome, Minato-ku, Tokyo 107, Japan Part No. H5168600F...
Page 444 Quick Reference Card Function List: To access the functions below, press the function key, then enter the function’s number. Function Polling Reception Confidential Transmission Transfer Request Secured polling Transmission Free Polling Transmission Erasing Memory Files Erasing Polling Reception Files Erasing Polling Transmission Files Programming Quick Dial/ Printing the Quick Dial List Programming Speed Dial/ Printing the...
Page 445: Basic Transmission Procedure
Basic transmission procedure Memory Transmission Make sure that the machine is in standby mode. Check that the Memory indicator is lit. If it is not lit, press MEMORY Carefully place the document in the feeder. Select the contrast and resolusion (and halftone if neccessary) You may select one or more of the following options.
Page 446: Quick Dial
Programming Quick Dial Function 31 Yes Press the Quick Dial Key that you wish to program Enter the telephone number with the Ten key pad Press Yes Input a label using Quick Dial Key, then Press Yes or Do not program a label Press NO. Press Function to finish Key Stroke Program 1.
Page 447 REPORT Automatically Printed Report Confidential File Report Communication Failure Re- port Error Report Memory Storage Report Polling Result Report Polling Reserve Report Polling Clear Report Power Failure Report Transmission Result Report (Memory Transmission) Transfer Request report Feature Expander required. [NOTE] If the Transmission Result Report is switched off, a Communication Failure Report will be printed when a comunication fails.
Page 448 OPERATOR’S MANUAL RICOH FAX3700L Please read all of these instructions and keep this manual by your machine.
Page 449 Optional Equipment Memory (FEATURE EXPANDER TYPE 100 2M, FEATURE EXPANDER TYPE 100 4M) Either a 2-Mbyte memory card or a 4-Mbyte memory card can be added. PC Printer Interface Kit (PRINTER INTERFACE TYPE 100) This allows you to use the machine as a laser printer for an IBM or compatible personal computer.
Page 450 WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Page 451 The Telephone Consumer Protection Act of 1991 among other things makes it unlawful for any person to send any message via a telephone fax machine unless such message clearly contains in a margin at the top or bottom of each...
Page 452 IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions. 2. Save these instructions for later use. 3. Follow all warnings and instructions marked on the product. 4. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
Page 453 Table of Contents INTRODUCTION SOME OF THE THINGS THAT THIS MACHINE CAN DO HOW TO USE THIS MANUAL MANUAL OVERVIEW CONVENTIONS Keynames Displays Symbols GENERAL PRECAUTIONS POWER AND GROUNDING COLD WEATHER POWER-UP THUNDERSTORMS COPY PAPER TONER CARTRIDGES OPERATING PRECAUTIONS GENERAL GUIDE TO COMPONENTS 1.
Page 454 Phoning and Faxing on the Same Call Speaker and Buzzer Volume Adjustments ADVANCED FEATURES TRANSMISSION Transfer Request Programming Keystrokes Sending Confidential Messages Storing an Often Used Document (Auto Document) Restricting Access to the Machine Tonal Signals Storing Part of a Number Printing Your Personal Identification at the Other End Closed Network (Transmission) Preventing Transfer to a Wrong Connections...
Page 455 Copying REPORTS AUTOMATICALLY PRINTED REPORTS Descriptions of the Available Reports Switching Reports On/Off Printing a Sample of Data on the Reports Report Formats USER-INITIATED REPORTS Descriptions of Available Reports LOOKING AFTER THE MACHINE REPLACING PAPER REPLACING THE TONER CASSETTE AND CLEANING PAD Replacement Procedure REPLACING THE STAMP CHANGING THE PAPER SIZE...
Page 456 TECHNICAL REFERENCE STORING TELEPHONE NUMBERS STORING NAMES AND LABELS Punctuation Marks and Symbols Editing with the Clear Key and Cursor IF YOU MAKE A MISTAKE ON/OFF SWITCHES AND USER PARAMETERS On/Off Switches User Parameter Settings SPECIFICATIONS APPENDIX INSTALLATION AND INITIAL SETTINGS LOCATION ATTACHING THE DOCUMENT TABLE AND DOCUMENT TRAY INSTALLING THE PHOTOCONDUCTOR, TONER CASSETTE AND...
Page 457: Introduction
What Does a Fax Machine Do? The fax machine scans your letter, and converts it into a series of black and white dots (the number of dots that there are across and down the page depends on the resolution that you selected;...
Page 458: Some Of The Things That This Machine Can Do
INTRODUCTION SOME OF THE THINGS THAT THIS MACHINE CAN DO This machine has many features. Here is a sample of what the machine can do. Sending a Fax to More Than One Location See page 20. Restricting Access to the Machine See page 58.
Page 459 Keystroke Programs See page 49. Auto Document (sends a commonly transmitted page with one touch) See page 55. Forwarding See page 82. Transmission Deadline See page 30. INTRODUCTION Printer Interface See page 119. Authorized Reception (cuts out junk fax mail) Batch Transmission Protection against Wrong Connections See page 79.
Page 460: How To Use This Manual
Advanced Features - This section explains how to take advantage of the special features of your fax machine, including how to set up networks for economical distribution of fax messages over long distances. Reports - This section explains the reports that the machine generates.
Page 461: Conventions
HOW TO USE THIS MANUAL CONVENTIONS The following conventions were used when writing this manual. Keynames These have been printed in a bold typeface. For example: When you see a command in bold such as "Start" means "Press the Start key on the operation panel". On the operation panel, there are four arrow keys (up, down, left, right).
Page 462: Symbols
CONVENTIONS Most procedures start from standby mode, that is, when the display is as shown on the right. The value after " much memory space is remaining. NOTE: If you start a procedure and do not enter anything at the operation panel for more than 5 minutes, the machine returns to standby mode.
Page 463: General Precautions
GENERAL PRECAUTIONS WARNING: Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage. POWER AND GROUNDING Pay attention to the following. Power Supply 1.
Page 464: Cold Weather Power-Up
COLD WEATHER POWER-UP COLD WEATHER POWER-UP Avoid raising the room temperature abruptly when it is below 57 F, or condensation may form inside the machine. 1. Raise the room temperature to 68 F at less than 18 F per hour. 2.
Page 465: Copy Paper
GENERAL PRECAUTION COPY PAPER 16 to 24 lb. copy paper is recommended: letter or legal sizes are the most commonly used. Do not use damp paper, or copies will be defective. Do not touch copy paper if your fingers are wet or oily; fingerprints may appear on the copy.
Page 466: General
GENERAL GENERAL Read the Important Safety Information at the front of this manual. Since some parts of the machine are supplied with high voltage, make sure that you do not attempt any repairs or attempt to access any part of the machine except those described in this manual.
Page 467: Guide To Components
GUIDE TO COMPONENTS 1. MAIN BODY Document Table Document Guide Operation Panel Power Switch Document Tray Paper Cassette Copy Tray...
Page 468: Operation Panel
OPERATION PANEL 2. OPERATION PANEL Communicating Indicator Receive File Indicator Check Display Indicator Add Toner Indicator Add Paper Indicator PC Printer Option Indicators Reception Mode Selector Key Contrast Selector Key Resolution Selector Halftone Key Lights when a fax message is being transmitted or received. Lights when an incoming message was received into memory.
Page 469 GUIDE TO COMPONENTS Display Stamp Key Function Key Yes/No Keys Scroll Key Memory Key Quick Dial Keys Speed Dial/Tel Directory Key Pause/AI Redial Key On Hook Dial Key Clear Key Ten Keypad Energy Saver Key Copy Key Stop Key Start Key Displays prompts, warnings, and selected modes.
Page 470: Routine Operation
ROUTINE OPERATION SENDING A FAX MESSAGE Precautions Concerning Unacceptable Document Types Before you send your document, make sure that it meets the following requirements. Caution: Documents that do not meet these requirements can cause your machine to jam or may cause some components of the machine to become damaged or dirty.
Page 471 ROUTINE OPERATION SENDING A FAX MESSAGE Page Condition Do not place damaged pages in the automatic document feeder. Originals that contain the following materials should not be placed in the document feeder. Make copies of these originals and scan the copies. NOTE: Copies made with a copier that uses silicone oil may cause a misfeed.
Page 472: Transmission Procedure At A Glance
SENDING A FAX MESSAGE Transmission Procedure at a Glance Overview There are two ways to send a fax message: Immediate Transmission Memory Transmission Sending Quickly (Immediate Transmission) This feature is known as Immediate Transmission. This is convenient when: You wish to send a message immediately. You quickly wish to check whether you have successfully connected with the other party.
Page 473 While your fax message is being sent, another user can operate the machine (people will not have to wait by the fax machine too long). You can send the same message to more than one place with the same operation.
Page 474 SENDING A FAX MESSAGE Sending to Just One Location 1. Make sure that the machine is in standby mode: The display on the operation panel must be as shown on the right. 2. Carefully place your fax message face down into the auto document feeder. NOTE: You can dial without placing the message in the feeder first.
Page 475 ROUTINE OPERATION 3. Dial in one of the following ways. a) Ten Keypad If your machine is behind a PBX, dial the access code, then a pause, then the telephone number. For an international number, press the Pause key after entering the country code. 4.
Page 476 SENDING A FAX MESSAGE Sending to More Than One Location (Broadcasting) 1. Make sure that the machine is in standby mode (see page 18). 2. Make sure that the Memory indicator is lit. If it is not, press Memory. 3. Place your fax message face down into the feeder.
Page 477 ROUTINE OPERATION 5. Yes. 6. Either: Dial another number: Go to step 4. Press Start. The machine will dial the first destination (or, if you selected Send Later, it will return to standby mode and the fax message will be sent at the time that you selected).
Page 478 SENDING A FAX MESSAGE Possible Problems You want to take out the document Open the scanner, and take out the document. Caution: Do not pull out the document without opening the scanner, or you will damage the machine. You want to send more than 30 pages While the last page is being fed in, place more pages (up to 30) in the feeder.
Page 479: Sending A Page With Very Fine Detail
ROUTINE OPERATION Sending a Page with Very Fine Detail You may wish to send many different types of fax message. Some of these may be difficult to reproduce at the other end. However, your machine has three settings that you can adjust to help you transmit your document with the best possible image quality.
Page 480 SENDING A FAX MESSAGE ROUTINE OPERATION Contrast The text and diagrams in your document must stand out clearly from the paper they are written on. If your document has a darker background than normal (for example, a newspaper clipping), or if the writing is faint, adjust the contrast. There are three grades.
Page 481 ROUTINE OPERATION Selecting the Halftone Type This model has two types of Halftone: the Dither Process and the higher quality Error Diffusion Process. To change the currently used Halftone type, perform the following procedure. 1. Function 6 2 2 2 2 6 3 and Yes. 2.
Page 482 SENDING A FAX MESSAGE 3. The settings for switch 00 are now shown on the bottom line of the display. The settings that you may need to change are those for digits 0, 1, 2, 4, 5, 6, and 7. The functions of these are as follows. Digit Stamp Contrast home position...
Page 483: Dialing With The Telephone Directory
ROUTINE OPERATION Dialing with the Telephone Directory This can be done for any number that you have stored as a Speed Dial code with a label programmed for it. Example: You wish to Dial "XYZ CO. LONDON". 1. Make sure that the machine is in standby mode.
Page 484: Optional Features For Transmission
They allow you to keep track of machine usage (for example, for billing purposes). If everybody uses a Personal Code when they use the fax machine, the codes, or the names programmed into the codes, will be printed on the report that is called the TCR (Transaction Confirmation Report).
Page 485 ROUTINE OPERATION If you input your Personal Code, your name will appear on the TCR and Transmission Result Report. 1. Press and make sure that the display is as shown opposite. 2. Yes. 3. Enter the personal code. Example: 7 3 6 2 4.
Page 486 SENDING A FAX MESSAGE 2. Example: Send at 11:30pm. 1 1 3 0 from the ten keypad. To change AM/PM, press ten keypad. 3. Yes. The Send Later time cannot be more than 24 hours into the future. Sending by a Specific Time (TRD) (Feature Expander Required) This feature is called Transmission Deadline.
Page 487 ROUTINE OPERATION Printing the Page Number (Immediate Transmission only) When your fax message is printed at the other end, page numbers will be printed on the top of each page. Using the Page Count feature, you can select the format in which the page numbers are printed.
Page 488 SENDING A FAX MESSAGE Sending Your Identification at the Top of Your Message Normally, the TTI programmed in your machine is printed at the top of each of the pages you transmit when they are received at the other end. The top of the image will be overprinted if there is no margin at the top of the transmitted page.
Page 489: Sending Quickly
ROUTINE OPERATION Sending Quickly Procedure If you do not wish to store the fax message in memory before sending it out, use the following procedure. The advantages and drawbacks of Immediate Transmission and Memory Transmission are discussed on pages 16 and 17. 1.
Page 490: Using The Stamp
SENDING A FAX MESSAGE Immediate Transmission as Your First Choice The default mode of your machine is Memory Transmission. If you wish, you can change this home position to Immediate Transmission. The procedure is as follows (see page 168 if you need more information about the User Parameter settings adjustment procedure).
Page 491: Redialing
ROUTINE OPERATION 2. Press Yes. The settings for switch 00 are now shown on the bottom line of the dis- play. The setting that you need to change is that for digit 0. 3. If you wish to change the setting, press 0 on the ten keypad.
Page 492 SENDING A FAX MESSAGE Using the AI Redial Key The machine remembers the last 10 telephone number that you input. If you have to redial one of these numbers, just press the AI Redial key, until the required telephone number or name is displayed, then press the Start key. This feature has the following uses: If the machine is waiting to redial the other party, you do not have to wait for the redialing interval to expire.
Page 493: Receiving Fax Messages
This mode is selected when the Manual Receive indicator is lit. This setting is convenient if you wish to use your fax machine’s handset to answer telephone calls coming in on the same line as fax messages. However, your fax machine cannot automatically receive fax messages;...
Page 494: Receiving Fax Messages When There Is A Problem
RECEIVING FAX MESSAGES 1. The machine rings continuously until you answer the call. Pick up the handset. 2. If you hear a voice from the other end, speak in reply. If you hear a tone every few seconds, the other end is a fax terminal. NOTE: Remove any documents that are in the feeder.
Page 495 ROUTINE OPERATION Switching Substitute Reception On or Off There are two conditions under which you may wish to disable this feature. If you do not like keeping received fax messages in memory: After your machine has received a fax message to memory, it sends an OK signal to the other end.
Page 496: Telephone Calls
A handset is required to execute the procedures in this section. You can use your fax machine for dialing in the same way as you would use a telephone. This is useful when calling fax machines that are usually kept in Manual Receive Mode, as well as for telephone conversations.
Page 497 ROUTINE OPERATION Using the Handset Using the fax machine’s built-in or optional handset, you can use the fax machine in the same way as a normal telephone. Pick up the handset and dial on the fax machine’s ten-keypad (or use a Quick Dial key or Speed Dial Code if you wish).
Page 498: Answering The Telephone
TELEPHONE CALLS Answering the Telephone If the telephone rings just once: A fax is coming in. Do not pick up the handset. If the telephone rings continuously: 1. Pick up the handset and speak to the other party. If you hear a high-pitched tone, a fax is coming in. Press Start then hang up.
Page 499: Speaker And Buzzer Volume Adjustments
ROUTINE OPERATION 6. Replace the handset. Do not replace the handset if you wish to speak to the other party again. When your machine emits a tone, press Stop then speak. Speaker and Buzzer Volume Adjustments Your machine has a built in speaker. With this speaker, you can listen to the telephone line without picking up the handset.
Page 500: Advanced Features
The ID Code of your machine must be the same as the ID Code of the Transfer Station. Your fax machine’s telephone number must have been programmed in advance. The Transfer Station must have memory space available, and must be able to act as a Transfer Station (some machines cannot do this, or can but the capability has been switched off).
Page 501 Store your fax terminal’s telephone number using this feature. If you do not do this, you will not be able to use the Transfer Request feature. If your fax machine’s telephone number changes, do not forget to change the stored telephone number data.
Page 502 TRANSMISSION Storing the ID Code Before programming the ID Code, confer with other users in your fax network to agree on an ID Code. This is because communications using ID Codes will fail if the codes are not the same. The ID Code can be any four-digit code (using digits 0 to 9 and letters A to F), except 0000 and FFFF.
Page 503 ADVANCED FEATURES Programming the ID code To store an ID Code, do the following. 1. Function 6 2 2 2 2 6 1 and Yes. 2. Press until the opposite display appears. 3. Yes. 4. Input the ID Code that you will be using. Example: 4 3 6 3 Do not use 0000 or FFFF.
Page 504 TRANSMISSION 3. Function 1 3 and Yes. 4. Input the telephone number of the Trans- fer Station, then press Yes. This machine must be of the same manufacturer as yours, and it must be able to act as a Transfer Station. 5.
Page 505: Programming Keystrokes
ADVANCED FEATURES Programming Keystrokes Overview If you regularly transmit to a particular destination or set of destinations using the same features, you can save a lot of repetitive key pad operations by storing the features and destinations in a Keystroke Program. Keystroke Programs are stored in Quick Dial keys.
Page 506 TRANSMISSION Storing a Keystroke Program 1. Make sure that the machine is in standby mode (see page 18). 2. Place a sheet of paper in the feeder. Skip step 2 if you are making a Polling Reception program. 3. Select all required features (such as Trans- fer Request) and telephone numbers as you would normally do.
Page 507 ADVANCED FEATURES 5. Yes. 6. Either: Label another program: Go to step 2. Return to standby: Function. Using a Program Before using a program, make sure that the machine is in standby mode (see page 18 for details). Transmission Program 1.
Page 508: Sending Confidential Messages
TRANSMISSION Erasing a Program When you wish to delete a Keystroke program, do the following. 1. Function 3 4 and Yes. 2. Press the Quick Dial key that holds the program that you wish to erase, or scroll the Quick Dials using Example: Quick Dial key 08.
Page 509 ADVANCED FEATURES NOTE: The machine at the other end must have enough memory space avail- able and it must have the Confidential Reception feature. This is a proprietary feature, and as such it only functions with ma- chines produced by the same manufacturer that have this feature. Before sending a confidential message, it is recommended that you call the receiver and advise them that you are sending a fax message in this manner.
Page 510 TRANSMISSION Procedure To set up a confidential transmission, do the following. 1. Place your document in the feeder. 2. Function 1 2 and Yes. 3. Dial then press Yes. 4. Either: Dial another number: Go to step 3. Press Start. Confidential ID Override Option This procedure will override the Confidential ID stored in the other party’s machine.
Page 511: Storing An Often Used Document (Auto Document)
ADVANCED FEATURES Storing an Often Used Document (Auto Document) Overview If you often find that you have to send a particular page to people (for example, a map, a standard attachment, or a set of instructions), store that page in the memory as an Auto Document, using a Quick Dial key.
Page 512 TRANSMISSION 5. Yes. The document is scanned. 6. Either: If you label this document: Yes. If no: No and go to step 9. 7. Input a label using the Quick Dial keys. 8. Yes. 9. Either: Program another Auto Document; place the document that you want to be an Auto Document and go to step Finish: Function.
Page 513 ADVANCED FEATURES 5. Either: Dial another number: go to step 4. No more destinations: press Start. NOTE: If you send the message to more than one location, and you enter the Quick Dial key which contains the Auto Document, it will be at- tached to all destinations.
Page 514: Restricting Access To The Machine
TRANSMISSION Restricting Access to the Machine Overview When your machine arrives from the factory and is installed for the first time, anybody can use it. However, using a system of Personal Codes, the machine can be set up to prevent unauthorized persons from using the machine. The necessary procedures are given in the following sections.
Page 515 ADVANCED FEATURES Each user can be given a Personal Code. While programming, you can store the following items with each Personal Code: A name: This will be printed on reports, such as the TCR, to identify the users of the machine. It is also used with the Label Insertion feature. A Confidential ID: This must be different for each Personal Code, and different from your machine’s Confidential ID.
Page 516 TRANSMISSION 6. Input a name for this Personal Code using the Quick Dial keys or the ten key- pad. Example: JOHNSON How to enter the label; see page 166. If you so not wish to store an ID: No. Go to step 8. 7.
Page 517 ADVANCED FEATURES 7. Either: If you do not have an optional feature expander, go to step 8. Edit the Confidential ID stored with this code; press Yes then input the When the ID is correct, press Yes. 8. Either: Enter or edit another code: Go to step 2. Finish: Function.
Page 518: Tonal Signals
TRANSMISSION 5. If you wish to change the setting, press 4 on the ten keypad. 6. Finish: Yes and Function. Operating the Machine with Restricted Access Switched On If you have switched Restricted Access on, the display is as shown below when the machine is in standby mode.
Page 519 ADVANCED FEATURES Program the Tone Key 1. Function 3 1 and Yes. 2. Press the Quick Dial key 31. 3. Yes. 4. Yes. The Quick Dial key 31 is pro- grammed as the Tone key. Operating the Tone Key 1. Make sure that the machine is in standby mode, and that there is no document in the feeder.
Page 520: Storing Part Of A Number
TRANSMISSION Storing Part of a Number This feature is called Chain Dialing. It allows you to compose a telephone number from various parts, some of which may be stored as Quick Dial keys or Speed Dial codes, and some of which may be input at the key pad.
Page 521: Printing Your Personal Identification At The Other End
ADVANCED FEATURES Printing Your Personal Identification at the Other End This feature supplements the TTI. It uses the Personal Code and the Quick Dial or Speed Dial Label to inform the other party who is sending the message, and to state who the message is for.
Page 522: Closed Network (Transmission)
TRANSMISSION Closed Network (Transmission) This feature helps avoid accidentally sending a fax message to a terminal that is outside your fax network. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped. 1.
Page 523: Preventing Transfer To A Wrong Connections
ADVANCED FEATURES Preventing Transfer to a Wrong Connection This feature prevents the automatic switching equipment in the telephone network from accidentally connecting you to the wrong fax terminal. However, it does not help you if you dialed the wrong number yourself. So, even if this feature is switched on, you should still check your operation panel display to check whether you have reached the correct terminal, and be ready to press Stop if the wrong terminal’s RTI or CSI is displayed.
Page 524 TRANSMISSION ADVANCED FEATURES ECM (Error Correction Mode) and Page Retransmission ECM is a signaling system that greatly reduces the chance of data being lost because of a bad telephone line. ECM is useful if you frequently communicate over poor telephone lines. With ECM switched on, the communication cost will increase if the line is bad, but the data will be sent much more reliably.
Page 525: Batch Transmission (Feature Expander Required)
ADVANCED FEATURES Batch Transmission ( Feature Expander Required) Overview This feature will save communication costs if you often send more than one message to the same location. Example: If various people in your office send messages to the Tokyo branch office, sending all these messages on separate calls can be expensive.
Page 526: Well Log Transmission
TRANSMISSION Turning Batch Transmission On/Off In a new machine, this setting is "On". If you wish to change this it, use the following procedure. (See page 168 if you need more information about the User Parameter settings adjustment procedure). 1. Function 6 2 2 2 2 6 3 and Yes. 2.
Page 527: Reception
ADVANCED FEATURES RECEPTION Receiving Confidential Messages (Feature Expander Required) Overview This feature is called Confidential Reception. If the other party sent you a message using Confidential Transmission, the message is stored in the memory, and not printed. The "Receive File" indicator on the operation panel blinks to inform you when a confidential message has come in.
Page 528 RECEPTION Storing a Confidential ID This can be any four-digit code (using digits 0 to 9). It must be used to print any confidential messages that your machine has received. 1. Function 6 2 2 2 2 6 1 and Yes. 2.
Page 529 ADVANCED FEATURES Printing a Confidential Fax Message If the Receive File indicator is blinking, do the following to print the message. 1. Function 5 4 and Yes. 2. Input the ID. Example: 6 7 5 4 from the ten keypad. If you cannot output a confidential file with this ID, you have input the wrong ID or the sender may have over-ridden...
Page 530: Locking Incoming Messages (Feature Expander Required)
RECEPTION 5. If you wish to change the setting press 0. 6. Finish: Yes and Function. Cross-reference Personal Codes: see page 58. If you wish, you can prevent unidentified senders from sending you confidential messages. See page 78. Locking Incoming Messages (Feature Expander required) Overview If Memory Lock is switched on, the machine will not print any incoming fax messages.
Page 531 ADVANCED FEATURES Storing a Memory Lock ID This can be any four-digit code (using digits 0 to 9), except 0000. 1. Function 6 2 2 2 2 6 1 and Yes. 2. Press until the screen is as shown oppo- site.
Page 532 RECEPTION Switching Memory Lock On/Off Before you can use Memory Lock, you have to switch it on using Function 62. After you switch Memory Lock on, when the machine is in standby mode. NOTE: If you switch Memory Lock on, Forwarding will be automatically disabled. 1.
Page 533 ADVANCED FEATURES 3. The settings for switch 00 are now shown on the bottom line of the display. 4. Press until the settings for switch 09 are shown. 5. The setting that you need to change is that for digit 1 (double underlined). Set as shown opposite.
Page 534: Rejection Of Messages From Unidentified Senders
RECEPTION Rejection of Messages from Unidentified Senders If you wish, you can make the machine reject incoming messages that require storage to your machine’s memory, if they are not accompanied with an identifier such as the RTI or CSI. Features that would be affected are Substitute Reception, Memory Lock, and Confidential Reception, Forwarding, and Action as a Transfer Station.
Page 535: Authorized Reception
ADVANCED FEATURES Authorized Reception Overview This feature helps you to reject junk fax mail. It lets you specify which terminals you wish to receive fax messages from; all others will be shut out. To authorize reception from a particular sender: Switch Authorized Reception on.
Page 536 RECEPTION Switching Authorized Reception On/Off Before you use Authorized Reception, you have to switch it on using Function 62. If it is switched off, the machine will accept any incoming fax message. 1. Function 6 2 2 2 2 6 2 and Yes. 2.
Page 537 ADVANCED FEATURES 4. Set as shown opposite. Press 3 on the ten keypad to change the setting of digit 3. 5. Finish: Yes and Function. List of Special Terminals Reception on/off (Function 81) (Function 62) Empty Empty/Not empty Not empty Not empty If you only want to accept incom- ing messages from the Special...
Page 538: Forwarding (Feature Expander Required)
Overview Using this feature, you can send fax messages coming in from certain locations on to another fax machine. The terminals that receive your forwarded messages are called "Forwarding Terminals". If other fax machines in your organization have this feature, you can use Forwarding to set up distribution chains for incoming fax messages.
Page 539 ADVANCED FEATURES If the RTI/CSI of the machine sending you a fax is not the same as any of those that you have programmed into this feature, the message will not be forwarded. Cross-references RTI and CSI: see page 189. TCR: see page 123.
Page 540 RECEPTION 8. Either: If you want to store another RTI/CSI, press Yes and go to step 5. Otherwise: No and go to step 9. 9. Either: Store another forwarding station; go to step 3. Finish: Function. Editing or Deleting the Forwarding Feature 1.
Page 541 ADVANCED FEATURES To edit RTI’s/CSI’s allocated to this number: press until the RTI/CSI you wish to edit appears. Then press Yes. Go to step 6. 6. Either: Edit the RTI/CSI and press Yes. Then go to step 7. To delete the RTI/CSI: No and Yes. Then go to step 5.
Page 542 RECEPTION 4. Change the on/off setting by pressing 5. Finish: Yes and Function. Selecting which Messages to Forward You have to select one of the following two things. Forward messages only from specified senders. Forward messages except those from specified senders. 1.
Page 543 ADVANCED FEATURES 3. If you wish to change the setting, press 6 using the ten keypad. 4. Finish: Press Yes, then press Function. Enabling and Disabling the Forwarding Mark The forwarding mark is printed at the receiving end on the top of each page of the fax messages that are forwarded from your machine.
Page 544 RECEPTION Specified Cassette Selection (Optional Paper Feed Cassette Required) Overview This feature is only available if your machine has the Lower Cassette. Using this feature, you can select fax messages from certain senders to be printed from a specified cassette. Example: Put yellow paper in the specified cassette.
Page 545 ADVANCED FEATURES Switching Cassette Selection On or Off Before you can print messages from specified cassette, you have to switch it on using Function 62 1. Function 6 2 2 2 2 6 2 and Yes. 2. Scroll through the list of features with until the screen is as shown opposite.
Page 546 RECEPTION Choosing how to Treat the Special Terminals You have to select one of the following two things Only messages to print using paper from the specified cassette All messages except those from special terminals. 1. Function 6 2 2 2 2 6 3 and Yes. 2.
Page 547: Specified Cassette Selection (Optional Lower Cassette)
ADVANCED FEATURES Wild Cards This feature greatly enhances the effectiveness of the following features: Authorized Reception Forwarding Memory Lock Multi Copy Specified Cassette Selection In each of these features, you have to store the RTI or CSI of various terminals that you normally receive fax messages from.
Page 548: Reverse Order Printing (Feature Expander Required)
RECEPTION Reverse Order Printing (Feature Expander Required) Normally, the machine prints the pages of received messages in the order that they were received uncollated. However, with Reverse Order Printing, the machine will collate the sequence by printing the message from the last page first collated. This will make it easier to distribute the received fax messages, and more convenient for reading them.
Page 549: Multi-Copy Document Reception (Feature Expander Required)
ADVANCED FEATURES Multi-copy Document Reception (Feature Expander Required) Using this feature, more than one copy of each incoming fax message can be printed. You may also choose to have more than one copy from only select senders. This feature eliminates the extra steps needed to have someone make photocopies.
Page 550 RECEPTION Switching Multi-copy Document On or Off Before you can make multiple copies, you have to switch it on using Function 62. 1. Function 6 2 2 2 2 6 2 and Yes. 2. Scroll through the list of features with until the screen is as shown opposite.
Page 551 ADVANCED FEATURES 1. Function 6 2 2 2 2 6 3 and Yes. 2. Yes. The settings for switch 00 are now shown on the bottom line of the display. 3. Press until the settings for switch 08 are shown. The settings that you need to change are digit 1 (double underline).
Page 552: Printing A Center Mark
RECEPTION Printing a Center Mark If you switch this feature on, a mark is printed halfway down each received page on the left hand side. This makes it easy for you to position the hole puncher correctly when you file away the received fax messages. The center mark is not printed when you use the machine for making copies.
Page 553: Checkered Mark
ADVANCED FEATURES Checkered Mark The machine prints a checkered mark in the top left corner of the first page of received messages. Using this mark, you can find the first page easily. This makes it easier for you to separate the messages that are lying in the copy tray. To switch this feature on or off, do the following.
Page 554: Reception Time
RECEPTION Reception Time When you receive a message, the time is printed at the bottom of the page. However, this is the time at the transmitting end or printing end. To check the local time, you have to print the TCR. However, if you switch on Reception Time, the local time is also printed at the bottom of on each page that you receive.
Page 555: Two In One (Into 1)
ADVANCED FEATURES However, if you wish, the second page can continue from where the first page ended. Contact your service representative if you require any adjustments to this feature. Two in One (Into 1) Received Message Page 2 Page 1 Half-letter size Half-letter size This feature helps you conserve paper.
Page 556: Closed Network (Reception)
RECEPTION 3. Press until the settings for switch 10 are shown. The setting that you need to change is digit 1 (double underlined). 4. If you wish to change the setting, press 1 on the ten keypad. 5. Finish: Yes and Function. Closed Network (Reception) This feature may help you to prevent reception of excessive junk fax mail.
Page 557: Entering A List Of Senders To Treat Differently
ADVANCED FEATURES Entering a List of Senders to Treat Differently (Function 81: Special Terminals) You can enter a list of up to 50 identifications (RTI, CSI and wild cards) for senders you wish to treat differently. For instance, for each identification in the list, you have the following options.
Page 558 RECEPTION 11. Yes. 12. Select whether you set this RTI/CSI as the special terminal for specified Cas- sette Selection using if no: OFF) 13. Yes. 14. Either: To program another special terminal; go to step 3. To finish; Function. Editing the RTI/CSI for the Special Terminals 1.
Page 559 ADVANCED FEATURES 10. Yes. 11. Select whether you set this RTI/CSI as the special terminal for specified Cas- sette Selection using if no: OFF) 12. Yes. 13. Either: To edit another special terminal; go to step 2. To finish; Function. Erasing the Special Terminal 1.
Page 560: Other
OTHER OTHER Calling to Request a Message (Polling) Overview Polling means "picking up" a document that has been left for you at a remote fax terminal. You can also leave a document in your machine’s memory for other machines to poll from you. Message Transmitter With polling, telephone line costs are charged to the person receiving the message (the Message Receiver).
Page 561 ADVANCED FEATURES Leaving a Document to be Picked Up by Others (Polling Transmission) Use Polling Transmission when you wish to leave a document in the memory for others to pick up. You cannot specify the telephone number of the Message Receiver (the terminal that you wish to poll your document), but using the ID Code there are ways to make sure that the message does not go to the wrong place, as explained below.
Page 562 OTHER 3. Start. Your fax message is stored and held on polling standby. NOTE: If you see " Polling Standby. To clear the old message: Clear the old polling transmission file using function 23 (see page 111). Then start from the step 1 again.
Page 563 ADVANCED FEATURES 4. Yes. 5. Enter the ID code that you wish to use for this message. Example: 2 5 6 7 from the ten keypad. NOTE: If you see " you already have a message on Secured Polling standby. To erase the old message: Clear the old polling file by Function 23 (see page 111).
Page 564 OTHER Options for Polling Transmission When you store a document in memory for Polling Transmission, you also have the following options: Personal Code: This is the same as for normal transmission (see page 28 ) Page Count:This is the same as for normal transmission (see page 31 ) TTI On/Off: This is the same as for normal transmission (see page 32).
Page 565 ADVANCED FEATURES Picking Up Messages Stored Elsewhere (Polling Reception) Message Receiver Use this feature when you wish to poll a message from another terminal. You can poll documents from many terminals with only one operation (use Groups and Keystroke Programs to make the most out of this feature). You have three options: Free Polling, Secured Polling, and Stored ID Override, as described for Polling Transmission (see page 105).
Page 566 OTHER Stored ID Override Option This procedure overrides the ID Code that is stored in your machine. The override is effective for this operation only. is displayed: 1. Press until the screen is as shown oppo- site. 2. Yes. 3. Enter the ID code that you wish to use for this operation.
Page 567: File Management
ADVANCED FEATURES File Management Every time you store a fax message in your machine’s memory, a new file is created. Each file is given a number. To see which files are currently in the memory, print a File List. NOTE: A new file is also created for each Polling Transmission, Substitute Recep- tion, and Confidential Reception.
Page 568 OTHER Printing a File If you need to see the contents of any of the files, use this feature. 1. You can print these kinds of file: Fax message file (Memory Transmission): Fax message file (Polling Transmission): (Example: Using Function 51.) 2.
Page 569: Saving Energy
ADVANCED FEATURES Saving Energy To print a fax message your fax machine uses a heating roller to fuse the image to the print. This roller must already be hot when the paper passes under it. To maintain a temperature high enough to permit proper fusing, electricity is consumed.
Page 570 OTHER Which Saving Energy Mode is Best for You? You have two choices: You can let the roller cool to room temperature or you can let it cool to the midpoint. To choose which of the two settings you would prefer, set the user parameter switch.
Page 571: Night Timer
ADVANCED FEATURES Night Timer Overview Laser printing requires the application of heat to bond toner to the printer paper. For incoming messages to be output quickly, a heating element inside the machine must be kept hot. This will affect your electricity bills. The Night Timer feature lets you program timers to switch this heating element on and off.
Page 572 OTHER Switching the Night Timer On or Off The night timer feature must be switched on using Function 62. If it is switched off, the heating elements will stay on all the time. 1. Function 6 2 2 2 2 6 2 and Yes. 2.
Page 573 ADVANCED FEATURES 8. Repeat from step 5 for the second timer. Press to move the cursor under the time. Input on the time, 0 6 0 0, for example, on the ten keypad. To change AM to PM and the other way around, press #.
Page 574: Counters
OTHER Counters These counters will help you if you wish to keep a regular check on how many pages your machine has sent, received, and copied. The machine has the following software counters: Tx (Transmit) Counter:The number of pages that your machine has sent. Rx (Receive) Counter: The number of pages that your machine has received Scan Counter: Print Counter:...
Page 575: Entering Pc Printer Mode (Printer Interface Required)
ADVANCED FEATURES Entering PC Printer Mode (Printer Interface Required) Using PC Printer Mode, you can connect your fax machine to an IBM or compatible personal computer and use it as a printer. Documents printed from your computer will be sent to your fax machine as text (ASCII characters) or graphics (vector or dot image), depending on the application that you are using.
Page 576: Dual Access
OTHER Dual Access Dual Access means that even if the machine is already carrying out a task, you may be able to operate the machine. For instance, if your machine is currently receiving a long fax message, but you want to send a message and go back to your desk without having to wait by the machine, you can place your message in the feeder, select the required transmission features (such as Confidential Transmission), dial the number, and press Start.
Page 577: Rds (Remote Diagnostic System)
ADVANCED FEATURES RDS (Remote Diagnostic System) Overview If your machine has a problem, a service technician can perform various diagnostic tasks over the telephone line from the service station to try to find out what is wrong with your machine. The service technician can also use RDS to change some of your machine’s settings if you request it.
Page 578: Ai Short Protocol
If you need to make a copy of something, and there is no copier available, use your fax machine. Just place your original in the feeder, and press the Copy key. Copying an original is a good way to test contrast and resolution before sending a document, if you are not sure that the settings that you have chosen are appropriate.
Page 579: Reports
REPORTS AUTOMATICALLY PRINTED REPORTS The following reports are automatically printed out at the appropriate time. Descriptions of the Available Reports TCR (Transmission Confirmation Report) This report gives detail on each communication made by your terminal. It is automatically output after a certain number of communications. Transmission Result Report This report is printed out after Immediate Transmission.
Page 580 AUTOMATICALLY PRINTED REPORTS REPORTS Power Failure Report This report is printed if the machine’s power was off for long enough to erase the memory. The report gives details of the files that were lost. With this information, you may store messages for transmission again, and contact the senders of any received messages that were lost.
Page 581: Switching Reports On/Off
REPORTS Switching Reports On/Off Some of these reports can be switched on or off. To switch a report on or off, do the following (see page 168 if you need more information about the User Parameter settings adjustment procedure). 1. Function 6 2 2 2 2 6 3 and Yes. 2.
Page 582: Printing A Sample Of Data On The Reports
AUTOMATICALLY PRINTED REPORTS Printing a Sample of Data on the Reports For reference purposes, the machine prints the first few inches of the fax message on the following reports. Communication Result Report File Reseve Report Polling Clear Report Communication Failure Report Transfer Result Report Polling Confirmation List The procedure to switch this feature on or off is as follows (see page 168 if you...
Page 583: Report Formats
REPORTS Report Formats Example 1. Error Report The following report means that the machine sent four pages but there were errors during the first two pages. ERROR REPORT FILE PERS. NAME ADDRESS ------------------------------------------------------------------------- JOHNSON XYZ CO. NEW YORK Personal Code of the Sender Example 2.
Page 584 AUTOMATICALLY PRINTED REPORTS The following pages explain the symbols that appear in certain columns of the reports. The Mode Column See the bottom of the TCR for a full listening of the symbols that are used on the TCR. The Result Column OK: Successful Communication E: An error occurred The Footnote on the TCR...
Page 585: User-Initiated Reports
REPORTS USER-INITIATED REPORTS USER-INITIATED REPORTS These reports can be printed at any time by executing a procedure on the operation panel. Descriptions of Available Reports In addition to the automatic output of this report, you can print the TCR at any time.
Page 586 USER-INITIATED REPORTS Telephone Number List Quick Dial List:This is a list of the telephone numbers and other items that you have stored in the machine’s Quick Dial Keys. Speed Dial List: This is a list of the telephone numbers that you have stored as Speed Dial Codes.
Page 587 REPORTS Forwarding List (Feature Expander Required) This list shows details of how you have programmed the Forwarding feature. It also includes the Wild Cards. 1. Press Function 6 2 2 2 2 8 2 and Yes. and Start. User Parameter List This shows the current settings of the User Parameters.
Page 588: Looking After The Machine
LOOKING AFTER THE MACHINE REPLACING PAPER When the Add Paper indicator ( cassette is empty. 1. Slide out the cassette until it stops. Then, with both, remove it by holding it up and lifting it out at the same time. NOTE: Pull it out horizontally.
Page 589: Replacing The Toner Cassette And Cleaning Pad
LOOKING AFTER THE MACHINE REPLACING TONER CASSETTE AND CLEANING PAD When the Add Toner indicator ( almost empty. You will be able to make 100 more copies before you have to change the toner cassette. When the Add Toner indicator ( toner cassette.
Page 590 REPLACING TONER CASSETTE AND CLEANING PAD 4. Pull out the transparent sheet from the side of the new cassette, as shown. Then, remove the black sheet from the front of the cassette. 5. Slide the toner cassette into the machine as far as it will go. Gently push down the cassette to secure it in place.
Page 591: Replacing The Stamp
LOOKING AFTER THE MACHINE REPLACING THE STAMP When the mark made by the verification stamp becomes pale, replace the stamp as described below. 1. Pull up the scanner. 2. Replace the stamp. If tweezers are not available, you may press the point of a pencil down vertically into the stamp and remove it by lifting straight up.
Page 592 CHANGING THE PAPER SIZE [Optional Paper Feed Cassette] End fence 5. Change the paper size plate (located at the front of the cassette). To remove an existing plate , squeeze the two vertical tabs slightly inwards while pulling the plate out from below (see diagram).
Page 593: Optional Removable Cassette
LOOKING AFTER THE MACHINE CHANGING THE PAPER SIZE Optional Removable Cassette 1. Pull out the removable cassette. 2. Remove the cover of the cassette. 3. Push the paper until it clicks. 4. Remove the paper. 5. Adjust the position of the end fence.
Page 594 CHANGING THE PAPER SIZE 6. Adjust the position of the side fence. 7. Rotate the dial until the appropriate size appears. 8. Set the paper under the corners. If there is space between the paper and a fences, the paper will not be fed properly.
Page 595: User Maintenance Procedures
LOOKING AFTER THE MACHINE USER MAINTENANCE PROCEDURES To ensure that your fax continues to operate properly, some simple maintenance is required. This entails cleaning and replacing a few components. Cleaning should be done once every 6 months. Replacements should be done after a specified number of scannings or printings.
Page 596: Cleaning Procedure
USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE Cleaning Procedure Scanner...
Page 597 LOOKING AFTER THE MACHINE 1. Prepare a soft damp cloth. 2. Turn off the main power switch. 3. Lift up the operation panel. 4. Clean the separation roller [A] with the soft damp cloth, while rotating the roller. 5. Clean the white strip [B] with the soft damp cloth.
Page 598 USER MAINTENANCE PROCEDURES 6. Turn the main power switch off. 7. Clean the exposure glass [E] with the soft damp cloth. 8. Clean the pick-up and feed rollers [F] with the soft damp cloth, while turning the roll- ers in the direction shown in the diagram. 9.
Page 599 LOOKING AFTER THE MACHINE Main Cassette 1. Pull out the cassette. NOTE:Pull it out horizontally. 2. Clean the roller [G] using the soft damp cloth. 3. Close the cassette. Optional Lower Cassette 1. Pull out the optional lower cassette. NOTE:Pull it out horizontally. 2.
Page 600: Cleaning The Corona Wire
USER MAINTENANCE PROCEDURES Cleaning the Corona Wire Please clean the corona wire if vertical black lines appear on the printing image. 1. Lift up the operation panel. 2. Open the upper cover. 3. Remove the toner cassette. Place it on a sheet of paper.
Page 601: Replacing The Adf Roller Assembly And The Separation Pad
LOOKING AFTER THE MACHINE 5. Re-install the toner cassette. Slide the toner cassette into the ma- chine as far as it will go. Gently push down the cassette to secure it in place. 6. Close the upper cover and lower the op- eration panel.
Page 602 USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE 3. Remove the old separation pad. 4. Install the new ADF roller assembly. 5. Install the new separation pad. 6. Close the operation panel.
Page 603: Replacing The Photoconductor
LOOKING AFTER THE MACHINE USER MAINTENANCE PROCEDURES Replacing the Photoconductor You should replace the photoconductor to maintain the copy quality after about every 30,000 sheets have been printed. If the following display appears, replace the photoconductor. To check how many sheets you’ve printed, please refer to the section titled "Counters"...
Page 604 USER MAINTENANCE PROCEDURES 4. Remove the old the photoconductor. 5. Place the photoconductor in the ma- chine. Pay attention to the green knobs. One of them is marked "R" for right side. 6. Remove the black sheet as shown in the lower picture.
Page 605 LOOKING AFTER THE MACHINE 8. Replace the toner cassette. Slide the toner cassette into the ma- chine as far as it will go. Gently push down the cassette to secure it in place. 9. Close the upper cover and the scanner. After you replace the photoconductor, reset the counter for photoconductor inside the machine.
Page 606: Solving Problems
SOLVING PROBLEMS CAUTION: Do not attempt to make any repairs other than those described in this manual. Removing covers may expose you to dangerous voltages and other risks. Refer all servicing to qualified personnel. CHECK THE INDICATORS AND DISPLAY PANEL The Check Display indicator lights if there are any problems.
Page 607: Adjusting The Document Feeder
SOLVING PROBLEMS Adjusting the Document Feeder Depending on the thickness of the paper, three settings can be selected; thin, normal, and thick. 1. Open the operation panel. 2. To meet the paper type to be scanned, adjust the lever position as shown in the following table.
Page 608: Copy Jams
COPY JAMS COPY JAMS If " " appears in the display, there is a copy jam. There are four possible locations: Cassette entrance (Main Cassette, Optional Paper Feed Cassette) Copy Feed Area (Inside the Machine, Copy Exit Area) Cassette Entrance Main Cassette 1.
Page 609 SOLVING PROBLEMS Optional Lower Cassette 1. Pull out the optional lower cassette. NOTE:Pull it out horizontally. 2. Gently pull out the misfed paper. Do not leave any pieces inside. 3. Replace the lower cassette. COPY JAMS...
Page 610: Copy Feed Area
COPY JAMS SOLVING PROBLEMS Copy Feed Area Inside the machine 1. Remove the copy tray. 2. Pull up and open the operation panel. 3. Open the upper cover. 4. Open the front cover.
Page 611 SOLVING PROBLEMS 5. Pull out the jammed paper carefully. CAUTIONS: Do not touch the fusing unit . It may be hot. Do not touch the photoconductor drum. Any toner on the paper will not be fixed to the paper. Be careful not to get your hands or clothing dirty.
Page 612 COPY JAMS SOLVING PROBLEMS Copy Exit Area 1. Open the copy exit cover. 2. Gently pull the jammed paper. 3. Close the copy exit cover.
Page 613: Copy Jams When You Use The Optional Removable Cassette
SOLVING PROBLEMS COPY JAMS Copy Jams When You Use the Optional Removable Cassette (Cassette Area) 1. Remove the removable cassette. 2. Pull out the cassette. 3. Gently pull out the misfed paper. Do not leave any pieces inside. 4. Replace the cassette. 5.
Page 614: Communication Problems
OPERATING DIFFICULTIES COMMUNICATION PROBLEMS If " Press Stop. A poor line caused the communication to fail. The line is busy or noisy. Try to retransmit. The other machine is out of order. Ask the other party to check their machine. OPERATING DIFFICULTIES Problem STANDBY MODE...
Page 615 SOLVING PROBLEMS Problem Frequent original misfeeds Action Required Multifeeds Incorrect positioning of originals Put the document in the feeder correctly. See page 18. Incorrect alignment of originals Align the edges of the document. See page 18. Curled pages Flatten the document. See page 15. Incorrect document type Use a proper document type.
Page 616 OPERATING DIFFICULTIES Transmission cannot take place; CLEAR ORIGINAL appears. Transmission cannot take place; the Line Fail indicator blinks. NOTE: Before taking action, wait until the Communicating indicator goes out, then press the Stop key. Consistent difficulty in communicating with a particular terminal Consistent poor image quality when communicating with a...
Page 617 SOLVING PROBLEMS Copy paper misfeeds occur frequently. Stripes on copies. TELEPHONING You can’t receive phone calls; the unit only rings once then goes into receive mode. You can’t receive phone calls; the unit does not ring. POLLING Dialing took place, but polling could not.
Page 618: Displayed Error Messages
DISPLAYED ERROR MESSAGES DISPLAYED ERROR MESSAGES The following messages may appear while you are operating or programming the machine. You cannot use the auto-dialer at the moment. Use the ten keypad or the handset. No polling reception operations have been programmed. There are no messages in memory waiting for transmission.
Page 619: Error Codes
SOLVING PROBLEMS ERROR CODES Fax machines use a telephone line. The same types of problems you experience while making phone calls (such as noisy lines, crosstalk, disconnection during conversation, weak signals) also occur with faxing. Telephone callers can deal with the problems themselves (for example, by speaking a bit louder), but fax machines cannot.
Page 620 ERROR CODES Code 2-xx Possible fault in your machine. The page took too long to send. Send again at a lower resolution, or without 4-00 halftone. The line may be bad. There is a bad line. The telephone line at the rear of the machine may be 4-01 disconnected.
Page 621: Calling The Service Station
SOLVING PROBLEMS CALLING THE SERVICE STATION The machine has a feature called Service Report Transmission. Use this feature when your machine is having problems. The machine will transmit information about the condition of your machine to your service representative. A technician will then be able to find out what the problem is before making a visit.
Page 622: Technical Reference
TECHNICAL REFERENCE STORING TELEPHONE NUMBERS To dial a telephone number or store it as a Quick Dial or Speed Dial, type it into the machine at the ten keypad on the operation panel. STORING NAMES AND LABELS You can enter names using the Quick Dial keys. Use Quick Dial keys 01 to 26 for the letters of the alphabet, and use Quick Dial 27 as a spacebar.
Page 623: Punctuation Marks And Symbols
TECHNICAL REFERENCE Punctuation Marks and Symbols If you press Quick Dial key 28 while entering a label, you can enter symbols. Select the symbol you require using the These are the symbols you can enter: & $ ! " # $ % & ’ ( ) * + , / : ; < > ? @ [ ¥ ] ^ Press Yes when you get the symbol you want to enter.
Page 624: On/Off Switches And User Parameters
ON/OFF SWITCHES AND USER PARAMETERS ON/OFF SWITCHES AND USER PARAMETERS Some of the features in this machine can be switched on or off, and some of them do not work unless they are switched on first. Other features can be adjusted in various ways.
Page 625: User Parameter Settings
TECHNICAL REFERENCE On/off switches available in this menu are Feature Telephone Line Type Authorized Reception Night Timer Daylight Saving Time/Summer Time User Parameter Settings A wide range of features can be switched on or off by using the User Parameters. However, this feature is more difficult to use than the On/Off Switches.
Page 626 ON/OFF SWITCHES AND USER PARAMETERS The user parameter switches are outlined below. (*: Factory setting) Switch 00 - Home position settings Digit Stamp Contrast home position Digit 2 Digit 1 Setting Do not use this setting. Resolution Digit 5 Digit 4 Setting Transmission mode Halftone Switch 01...
Page 627 TECHNICAL REFERENCE Switch 03 - Automatic printing of reports Digit Communication result report (Memory Transmission) Do not change this setting. File reserve report File reserve report(polling reception) Communication result report(polling reception) 0: Off Transmission result report (Immediate Transmission) Polling clear report Switch 04 - Automatic printing of reports, various Digit Confidential reception report...
Page 628 ON/OFF SWITCHES AND USER PARAMETERS Switch 07 - Do not change these settings Digit 0 to 7 Do not change these settings. Switch 08 - Various Digit Multicopy reception (Feature Expander Required) 0, 1 Authorized Reception 2, 3 Specified Cassette Selection (Optional Lower Cassette Required) 4, 5...
Page 629 TECHNICAL REFERENCE Switch 09 - Various Digit Memory lock (Feature Expander Required) Locked messages are printed 0, 1 when you enter the memory lock ID. 2 to 7 Do not change these settings. Switch 10 Various Digit Reverse order printing (Feature Expander Required) 0: Off* Two in One (Into 1) 2 to 6 Do not change these settings.
Page 630: Specifications
SPECIFICATIONS SPECIFICATIONS Dimensions: 18.7" x 18.1" x 9.4" (W x D x H) excluding trays, handset, and optional kits. Weight: 38.4 lbs excluding the toner cassette, trays, printer paper, and optional equipments. Power Supply: 115 Vac, 60 Hz; single phase Power Standby: Minimum - 2W, Normal -25 W Consumption:...
Page 631: Location
APPENDIX INSTALLATION AND INITIAL SETTINGS LOCATION For the best possible performance, install your machine in a place which satisfies the following conditions. Not exposed to direct sunlight Well ventilated (air turnover at least three times per hour); to avoid the build-up of ozone, make sure to locate the machine in a large well-ventilated room which has an air turnover of more than 30 yd Level...
Page 632: Attaching The Document Table And Document Tray
INSTALLATION ATTACHING THE DOCUMENT TABLE AND DOCUMENT TRAY 1. Open the front cover. 2. Attach the document table and the docu- ment tray as shown. 3. Close the front cover until you hear it click. If your documents are large, pull the extensions out.
Page 633: Installing The Photoconductor, Toner Cassette And Cleaning Pad
APPENDIX INSTALLING THE PHOTOCONDUCTOR, TONER CASSETTE AND CLEANING PAD Before using the machine, install the photoconductor, toner cassette and cleaning pad as follows: 1. Lift up the operation panel. 2. Open the front cover. (Push the button on the cover.) 3.
Page 634 INSTALLATION 6. Pull out the transparent sheet from the side of the cassette, then remove the black sheet from the front. 7. Slide the toner cassette into the ma- chine as far as it will go. Gently push down the cassette to secure it in place.
Page 635: Connecting The Machine
APPENDIX CONNECTING THE MACHINE CAUTION: Do not switch on until everything is connected properly. Before using the machine it must be connected to the telephone line correctly (see below). When this has been done, plug in the power cable and switch the machine on.
Page 636 INSTALLATION LOADING THE PAPER IN THE CASSETTE When you load the paper in the cassette, do the following. 1. Remove the cassette. NOTE:Pull it out horizontally. CAUTION: To avoid dropping the cassette hold it by the front and side while pulling it out.
Page 637 APPENDIX 4. Make sure the positions of the two side fences match the paper size by checking them against the scale printed on the bottom of the paper tray. The fences should be aligned so that the inside edge of each fence is just touching the line of the scale (top left caption).
Page 638: Installing Removable Cassette And Loading Paper
INSTALLATION INSTALLING REMOVABLE CASSETTE AND LOADING PAPER (OPTION) 1. Pull out and remove the cassette. 2. Turn over the cassette and remove the front cover attached to the cassette as shown in the picture. Then Close the cassette. 3. Remove the cover of the cassette. 4.
Page 639 APPENDIX 5. Adjust the position of the end fence. 6. Adjust the position of the side fence. Installing the long paper extension. 7. Turn over the cassette. Remove the extension. 8. Turn over the cassette again and install the extension. INSTALLATION...
Page 640 INSTALLATION 9. Rotate the dial until the appropriate size appears. 10. Set the paper under the corners. If there is space between the paper and fences, the paper will not be fed properly. To avoid this, carefully move in each fence until it is flush with the paper.
Page 641: Attaching The Optional Handset
APPENDIX ATTACHING THE OPTIONAL HANDSET 1. Attach the handset stand to the bracket by two screws. (A) Then attach the bracket with stand to the machine by two screws. (B) 2. To avoid slack wire hanging at the rear of the machine, attach the cord clip.
Page 642: Using Manual Feed
INSTALLATION USING MANUAL FEED You can set a sheet of paper using the manual feeder when you make a copy or print from the PC (Optional Printer Interface is required). 1. Insert a sheet of paper and align it with the right edge.
Page 643: Some Items Must Be Programmed First
TTI (Transmit Terminal Identification): see page 190. CSI (Called Subscriber Identification): see page 191. In addition, you also have to make sure that the fax machine’s dialing circuits are set up correctly. There are two settings: Pulse Dial, and Tone Dial. If you select the wrong setting, your machine will not be able to dial fax numbers.
Page 644: Setting The Date And Time
INITIAL SETTINGS Setting the Date and Time Your fax machine has an internal clock. It controls the following features. The time display on the operation panel while the machine is idle. Operation of time-delay features like Send Later. The date and time that is printed out on pages that you receive, if Reception Time is switched on.
Page 645: Setting Your Machine's Identification
These labels are called the RTI, the TTI, and the CSI. RTI (Remote Terminal Identification) and CSI (Called Subscriber Identification): These appear on the receiving fax machine in the display on the operation panel during communication, and on reports after communication.
Page 646 INITIAL SETTINGS RTI (Remote Terminal Identification) Your RTI appears on the other party’s operation panel during communication, providing the other machine was made by the same manufacturer as yours. The RTI can have up to 20 characters (numbers and letters can be used, along with some punctuation marks).
Page 647 The CSI can have up to 20 characters (only numbers and spaces can be used). Enter your fax machine’s telephone number, because some features of your machine may not work if the CSI is not the same as the telephone number.
Page 648: Pulse Dial Or Tone Dial
If you are not sure what type your local exchange is, ask the telephone company. NOTE: If there is a handset connected to your fax machine, make sure that it is also set up in the correct dialing mode.
Page 649: Quick Dial, Speed Dial, And Group Dial
QUICK DIAL, SPEED DIAL, AND GROUP DIAL Three Convenient Ways to Dial Instead of dialing the full number on the fax machine’s keypad, you can use Speed Dial, Quick Dial or Group Dial. These features allow you to store telephone numbers in your machine’s memory.
Page 650 INITIAL SETTINGS You can store up to 32 Quick Dial keys and 90 Speed Dial Codes in this model. When you store a Quick Dial or Speed Dial, you can also store the name of the other party as a quick reference (this name will be displayed on the operation panel before you press the Start key, so you can check whether you have selected the correct number).
Page 651: Programming Quick Dials
APPENDIX Programming Quick Dial This machine has 32 Quick Dial keys (01 to 32), each of which can be programmed as one of the following: Quick Dial key, Group, Auto Document, or Keystroke Program. The page number in the following table shows the location of the programming procedure.
Page 652 INITIAL SETTINGS 6. To enter a label for this Quick Dial press Yes. NOTE: If you do not wish to enter a la- bel, press No. Go to step 9. 7. Enter the label Example: NEW YORK OFFICE Enter the characters using the Quick Dial keys and the ten keypad.
Page 653 APPENDIX 5. Either Change the label: Edit the existing label, then press Yes. Go to step 6. Keep the label as it is: press Yes twice. Go to step 8 6. Edit the label . Example: LONDON OFFICE For how to edit: See page 166. 7.
Page 654: Programming Speed Dials
INITIAL SETTINGS Programming Speed Dials Using this feature, you can store telephone numbers as Speed Dial Codes. You can also store a label with each telephone number for use with the Telephone Directory and Label Insertion features. Telephone Directory This makes using Speed Dial Codes more convenient. When you program a Speed Dial Code, you can program a name and a telephone number.
Page 655 APPENDIX 6. Either: If you want to program the label for this Speed Dial, press Yes. Do not program a label for this num- ber: Press No and go to step 9. 7. Enter a label. Inputting and editing labels: see page 166. 8.
Page 656 INITIAL SETTINGS 6. Edit the label. Example: LONDON OFFICE Enter characters at the cursor which can be moved using the delete a digit. For how to edit: See page 166. 7. Yes. 8. Switch Label Insertion On or Off using , then Yes.
Page 657: Programming Groups
APPENDIX Programming Groups Groups allow you to combine some numbers into one group, for easy sequential transmission to all the numbers in that group. These numbers can be selected from those already stored in Quick Dial keys or Speed Dial Codes, or you can select other numbers by entering them at the keypad.
Page 658 INITIAL SETTINGS If you do not wish to program a label: Press No and go to step 9. 7. Input a label using the Quick Dial keys and the ten keypad (such as DISTRIBU- TORS). 8. Yes. 9. Input the number that you wish to store in the group.
Page 659 APPENDIX 2. Input the number of the group that you wish to alter. Example: If you want to delete or edit the contents of the Group 1; press 1 on the ten keypad. And press Yes. 3. Either: If you want to change the Quick Dial key where that Group is stored: Yes.
Page 660 INITIAL SETTINGS Programming the Group Key You can program 7 groups. However, if there aren’t enough free Quick Dial keys for your groups, the Group key can be useful. You have to program Quick Dial 32 as the Group key. 1.
Page 661: Storage Capacity For Telephone Numbers
APPENDIX Storage Capacity for Telephone Numbers When you use the three features listed in the following table, you can dial more than one number. Some functions have different capacities. COMMUNICATION PAGE FEATURE Broadcasting Polling Reception The following table shows how many telephone numbers you can store in the machine.
Page 662: Dealing With Junk Fax Mail
Programming Keystrokes: see page 49. Storing And Dialing Part Of Number: see page 64. To use the full range of features provided by this fax machine, you need to program other items. These procedures are all given in the relevant sections of the manual.
Page 663 GLOSSARY ADF (Automatic Document Feeder): A device which feeds the pages of a multi-page document one at a time, in the order that you arranged the pages in the stack. Batch Numbering (Page Count): This is a way of numbering pages that allows you to check whether you received all pages, and if not, which ones are missing.
Page 664 GLOSSARY Handset: This is the telephone that is connected to the jack marked "TEL". Home Position: Some of your machine’s features can be adjusted. The home position is the setting to which the machine always returns at the end of an operation. International Dialing Code: This is the code that must be dialed at the beginning of the number if the destination is outside your country.
Page 665 FUNCTION LIST Polling Reception Confidential Transmission Transfer Request Secured Polling Transmission Free Polling Transmission Erasing Memory Files Erasing Polling Reception Files Erasing Polling Transmission Files Programming Quick Dials/ Printing the Quick Dial List, Programming the Tone Key, Programming the Group Key Programming Speed Dials/ Printing the Speed Dial List Programming Group Dials/ Printing the Group Dial List Keystroke Programs: Labelling and Erasing...
Page 666 Index Activity Report (TCR) Add Paper Indicator Add Toner Indicator AI Short Protocol Authorized Reception Authorized Reception List On/Off switch Auto Document Auto Receive Mode Batch Transmission Broadcasting Buzzer Alarm Volume Control Checkered Mark, on/off Clear Original Clock Closed Network Reception Transmission Communication Failure Report 123...
Page 667 Language Selection Lightning protection Line Fail Indicator Manual Receive Mode Marker (Stamp) Memory & Display Memory Lock On/Off switch Memory Storage Report On/Off switch Memory Transmission Multi-sort Document Reception 93 Multicopy Mode Night Timer On Hook Dial On/Off Switches Authorized Reception Checkered Mark Confidential File Report Forwarding...
Page 668 Quick Dial Keys Quick Dial List RDS (Remote Diagnostic System) Receive File Indicator Receiving Confidential Messages Reception Auto Receive Mode Manual Receive Mode Mode Selection Receiving Confidential Messages Substitute Reception Reception Time, on/off Redialing Reducing the Page Length Replacing Copy Paper Replacing the Stamp Replacing the Toner Cassette Report...
Page 669 User Maintenance Procedures 139 - 149 User Parameter List User Parameters Verification Stamp Volume Control, Speaker & Buzzer Well Log Transmission Wild Cards Your Machine’s Telephone Number...
Page 670 7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the telephone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
Page 671 CERTIFICATION LABEL Certification Label RICOH UNITECHNO CO., LTD. TSURUGASONE YASHIO-SHI SAITAMA-KEN JAPAN. MANUFACTURED: Complies with FDA radiation performance standards, 21 CFR Subchapter J. PPC2100S...
Page 672 Headquarters: Ricoh Corporation, 5 Dedrick Place, West Caldwell, NJ 07006. 201-882-2000 U.S. Government Marketing: Ricoh Corporation, 1700 N. Moore Street, Suite 1200, Arlington, VA 22209. 703-525-3234 Ricoh Company Ltd., 15-5, Minami-Aoyama 1-Chome, Minato-ku, Tokyo 107, Japan Part No. H5268600B...
Page 673 ERRATA [P70] Wrong In a new machine, this setting is "On" Addition If you wish to turn this feature on, first install the feature expander then switch this feature on using function 63. [P171] Switch 06 Home position (*:Factory setting) Wrong Digit Batch Transmission...
Page 674 Errata [P70] Wrong In a new machine, this setting is "On" Addition If you wish to turn this feature on, first install the feature expander then switch this feature on using function 63. [P171] Switch 06 Home position (*:Factory setting) Wrong Digit Batch Transmission...
Page 675 ERRATA AND ADDITIONAL INFORMATION [P88] Additional Information: Specified Cassette Selection — Specified cassette selection only allows printing from the Optional Lower Cassette. Printing from the Optional Removable Cassette (as stated in the title) is not available. — You do not need to select the specified cassette using Function 37. [P88] Additional Information: Printing received fax messages using specified cassette selection.
Page 676 [Page 136,183] Additional Information After you set the paper in the removable cassette, make sure the two side fences are flush with the paper — move in the paper guides if necessary. Sidefence [Page 174, 205] Errata Memory Capacity: Standard: 40 pages With 2 Mbyte memory: 207 pages With Mbyte memory: 371 pages Mesured using a ITU-T #1 chart (Selexe letter at standard...
Page 677 Quick Reference Card Function List: To access the functions below, press the function key, then enter the function number. Function Polling Reception Confidential Transmission Transfer Request Secured Polling Transmission Free Polling Transmission Erasing Memory Files Erasing Polling Reception Files Erasing Polling Transmission Files Programming Quick Dials/Printing the Quick Dial List Programming Speed Dials/Printing the...
Page 678 Basic Transmission Procedure Memory Transmission Make sure that the machine is in standby mode. Check that the Memory indicator is lit. If it is not lit, press MEMORY Carefully place the document in the feeder. Select the contrast and resolution (and halftone if neccessary) You may select one or more of the following options.
Page 679 Programming Quick Dial Function 31 Yes Press the Quick Dial Key that you wish to program Enter the telephone number with the ten keypad Press Yes Input a label using the Quick Dial keys then press Yes. Alternatively, to not program a label just press No.
Page 680 REPORT Automatically Printed Report Confidential File Report Communication Failure Report Error Report F i le Rese rve Report (Memory Transmission) C om mu ni c a t i o n R e sul t Report (Polling Reception) File Reserve Report (Polling Reception) Polling Clear Report Power Failure Report...
Page 681 OPERATOR’S MANUAL RICOH FAX3800L Read this manual carefully before you use this product and keep it handy for future reference. For safety, please follow the instructions in this manual.
Page 682 Optional Equipment Memory (FAX EXPANSION TYPE10, FAX EXPANSION TYPE20, FAX EXPANSION TYPE40) Either a 1-Mbyte memory card, a 2-Mbyte memory card or a 4-Mbyte memory card can be added. PC Printer Interface Kit (PRINTER INTERFACE TYPE 200) This allows you to use the machine as a laser printer for an IBM or compatible personal computer.
Page 683 INTRODUCTION WHAT DOES A FAX MACHINE DO? ... 1 TELEPHONE LINE PROBLEMS AFFECT FAX COMMUNICATION... 1 SOME OF THE THINGS THAT THIS MACHINE CAN DO... 2 HOW TO USE THIS MANUAL MANUAL OVERVIEW ... 4 CONVENTIONS... 5 Keynames... 5 Displays ... 5 Symbols ...
Page 684 RECEIVING FAX MESSAGES... 43 Selecting the Reception Mode... 43 Receiving Fax Messages When There Is a Problem ... 44 TELEPHONE CALLS ... 46 Making a Telephone Call ... 46 Answering the Telephone ... 48 Phoning and Faxing on the Same Call... 48 Speaker and Buzzer Volume Adjustments ...
Page 685 File Management ... 123 User Function Keys ... 124 Printing a File... 125 Saving Energy ... 126 Night Timer ... 128 Counters ... 131 Entering PC Printer Mode(Printer Interface Required)... 132 Dual Access ... 133 RDS(Remote Diagnostic System) ... 134 AI Short Protocol...
Page 686 OPERATING DIFFICULTIES... 174 DISPLAYED ERROR MESSAGES ... 178 ERROR CODES ... 179 CALLING THE SERVICE STATION... 181 DEDICATED TRANSMISSION PARAMETERS ... 181 TECNICAL REFERENCE STORING TELEPHONE NUMBERS ... 182 STORING NAMES AND LABELS ... 182 Punctuation Marks and Symbols ... 183 Editing with the Clear Key and Cursor ...
Page 687: Glossary
DEALING WITH JUNK FAX MAIL... 222 OTHER ITEMS TO PROGRAM AT YOUR LEISURE ... 222 GLOSSARY...
Page 688 WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 689 IMPORTANT SAFETY INSTRUCTIONS In addition to the warnings and cautions included in the text of this manual, please read and ob- serve the following safety instructions. 1. Read all of these instructions. 2. Save these instructions for later use. 3. Follow all warnings and cautions marked on the product. 4.
Page 690 CERTIFICATION LABEL Certification Label RICOH UNITECHNO CO., LTD. TSURUGASONE YASHIO-SHI SAITAMA-KEN JAPAN. MANUFACTURED: Complies with FDA radiation performance standards, 21 CFR Subchapter J. >PS<...
Page 691 7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the telephone network, the telephone company may request you to disconnect the equipment from the network until the problem is resolved.
Page 692: Introduction
However, you may not be aware of its arrival until you get a return letter. A fax machine speeds up this process. After you have written your letter, place it in your fax machine’s document feeder or on the exposure glass, dial the destination’s fax number, then press the Start key.
Page 693: Some Of The Things That This Machine Can Do
SOME OF THE THINGS THAT THIS MACHINE CAN DO. INTRODUCTION SOME OF THE THINGS THAT THIS MACHINE CAN DO. Sending a Fax to More Than One Location Network Feature (Transfer Request) See page 22. See page 50. Restricting Access to the Machine Quick Dial, Speed Dial, and Group Dial See page 66.
Page 694 INTRODUCTION SOME OF THE THINGS THAT THIS MACHINE CAN DO. Programming Keystrokes See page 55. Auto Document (sends a commonly Authorized Reception (cuts out junk fax mail) transmitted page with one touch) See page 62. See page 89. Forwarding Batch Transmission See page 78.
Page 695: How To Use This Manual
Advanced Features - This section explains how to take advantage of the special features of your fax machine, including how to set up networks for economical distribution of fax messages over long distances. Reports - This section explains the reports that the machine generates.
Page 696: Conventions
HOW TO USE THIS MANUAL CONVENTIONS The following conventions were used when writing this manual. Keynames These have been printed in a bold typeface. For example: When you see a command in bold such as " Start " means "Press the Start key on the operation panel".
Page 697: Symbols
CONVENTIONS Most procedures start from standby mode, that is, when the display is as shown on the right. The value after " much memory space is remaining. Note: If you start a procedure and do not enter anything at the operation panel for more than 3 minutes, the machine returns to standby mode.
Page 698: General Precautions
GENERAL PRECAUTIONS WARNING: Do not attempt any maintenance or troubleshooting other than that mentioned in this manual. This machine contains a laser beam generator and direct exposure to laser beams can cause permanent eye damage. POWER AND GROUNDING Pay attention to the following. Power Supply 1.
Page 699: Cold Weather Power-Up
COLD WEATHER POWER-UP COLD WEATHER POWER-UP Avoid raising the room temperature abruptly when it is below 57 F, or condensation may form inside the machine. 1. Raise the room temperature to 68 F at less than 18 F per hour. 2.
Page 700: Copy Paper
GENERAL PRECAUTIONS COPY PAPER 16 to 24 lb. copy paper is recommended: letter or legal sizes are the most commonly used. Do not use damp paper, or copies will be defective. Do not touch copy paper if your fingers are wet or oily; fingerprints may appear on the copy.
Page 701: General
GENERAL GENERAL Read the Important Safety Information at the front of this manual. Since some parts of the machine are supplied with high voltage, make sure that you do not attempt any repairs or attempt to access any part of the machine except those described in this manual.
Page 702: Guide To Components
GUIDE TO COMPONENTS MAIN BODY Document Table Document Guide Operation Panel Power Switch Document Tray Paper cassette Optional Paper Feed Unit Copy Tray Optional Removable Cassette...
Page 703: Operation Panel
OPERATION PANEL Communicating Indicator Receive File Indicator Check Display Indicator Add Toner Indicator Add Paper Indicator PC Printer Option Indicators Reception Mode Selector Key Contrast Selector Key Resolution Selector Halftone Key Lights when a fax message is being transmitted or received Lights when an incoming message was received into memory.
Page 704 GUIDE TO COMPONENTS Display Stamp Key Function Key Yes/No Keys Scroll Key Memory Key Quick Dial Keys User Function Keys Speed Dial Key Pause/Redial Key On Hook Dial Key Clear Key Ten Key Pad Energy Saver Key Copy Key Stop Key Start Key Displays prompts, warnings, and selected modes.
Page 705 OPERATION PANEL GUIDE TO COMPONENTS...
Page 706: Routine Operation
ROUTINE OPERATION SENDING A FAX MESSAGE Precautions Concerning Unacceptable Document Types Before you send your document, make sure that it meets the following requirements. CAUTION: Documents that do not meet these requirements can cause your machine to jam or may cause some components of the machine to become damaged or dirty.
Page 707 SENDING A FAX MESSAGE ROUTINE OPERATION Page Condition Do not place damaged pages in the automatic document feeder. Originals that contain the following materials should not be placed in the document feeder. Make copies of these originals and scan the copies. Note: Copies made with a copier that uses silicone oil may cause a misfeed.
Page 708: Transmission Procedure At A Glance
ROUTINE OPERATION Transmission Procedure at a Glance Overview There are two ways to send a fax message. Immediate Transmission Memory Transmission Immediate Transmission Immediate Transmission is convenient when: You wish to send a message immediately. You quickly wish to check whether you have successfully connected with the other party.
Page 709 While your fax message is being sent, another user can operate the machine (people will not have to wait by the fax machine too long). You can send the same message to more than one place with the same operation.
Page 710 ROUTINE OPERATION Parallel Memory Transmission With this feature the machine can call destinations while scanning documents. Compared with normal Memory Transmission where the machine calls once all the documents have been stored, it is quick to verify whether a connection has been made or not.
Page 711 SENDING A FAX MESSAGE Sending to Just One Location 1. Make sure that the machine is in standby mode: The display on the operation panel must be as shown on the right. 2. Carefully place your fax message face down into the auto document feeder. Note: You can dial without placing the message in the feeder first.
Page 712 ROUTINE OPERATION 3. Dial in one of the following ways. a) Ten Key Pad b) Quick Dial Example: Quick Dial 12 If your machine is behind a PBX, dial the access code, then a pause, then the telephone number. For an international number, press the Pause key after entering the country code. 4.
Page 713 SENDING A FAX MESSAGE Sending to More Than One Location (Broadcasting) 1. Make sure that the machine is in standby mode (see page 20). 2. Make sure that the Memory indicator is lit. If it is not, press Memory. 3. Place your fax message face down into the feeder. You can dial without placing the message in the feeder first.
Page 714 ROUTINE OPERATION If your machine is behind a PBX, dial the access code, then a pause, then the telephone number. For an international number, place a pause after the country code. To input a pause, press the Pause key. 5. Yes. 6.
Page 715 SENDING A FAX MESSAGE Possible Problems You want to take out the document Open the scanner, and take out the document. CAUTION: Do not pull out the document without opening the scanner, or you will damage the machine. You want to send more than 30 pages While the last page is being fed in, place more pages (up to 30) in the feeder.
Page 716: Cancelling The Memory Transmission
The other party wishes to speak with you. Proceed as shown below. If the other party’s line is busy, your ma- chine will dial again. If the other party’s fax machine answers, both machines will connect and yours will send the message.
Page 717: Sending A Page With Very Fine Detail
SENDING A FAX MESSAGE Sending a Page with Very Fine Detail You may wish to send many different types of fax message. Some of these may be difficult to reproduce at the other end. However, your machine has three settings that you can adjust to help you transmit your document with the best possible image quality.
Page 718 ROUTINE OPERATION SENDING A FAX MESSAGE Contrast The text and diagrams in your document must stand out clearly from the paper they are written on. If your document has a darker background than normal (for example, a newspaper clipping), or if the writing is faint, adjust the contrast. There are three grades.
Page 719 SENDING A FAX MESSAGE Selecting the Halftone Type This model has two types of Halftone: the Dither Process and the higher quality Error Diffusion Process. To change the currently used Halftone type, perform the following procedure. 1. Function 6 2 2 2 2 6 3 and Yes. 2.
Page 720 ROUTINE OPERATION Home Position Setting Adjustments For the contrast, resolution, and halftone, you can select whether the settings return to home position at the end of transmission (in a new machine, they do). Also, you can change the home positions of these settings. If you need other adjustments, contact a service representative.
Page 721 SENDING A FAX MESSAGE 4. If you wish to change one of the settings, press the key on the ten key pad that corresponds to the digit that you wish to change. Example: 3 from the ten key pad. The value of digit 3 changes. 5.
Page 722: Dialing With The Telephone Directory
ROUTINE OPERATION Dialing with the Telephone Directory This can be done for any number that you have stored as a Speed Dial code with a label programmed for it. Example: You wish to Dial "XYZ CO. LONDON". 1. Make sure that the machine is in standby mode.
Page 723: Optional Features For Transmission
SENDING A FAX MESSAGE Optional Features for Transmission When you make a routine transmission, you can access a few optional features. These options are only available if " OPTION " can be seen in the top right corner of the display. Personal Code Personal Codes do the following.
Page 724 ROUTINE OPERATION If you input your Personal Code, your name will appear on the JOURNAL and Transmission Result Report. 1. Press and make sure that the display is as shown opposite. 2. Yes. 3. Enter the personal code Example: 7 3 6 2 4.
Page 725 SENDING A FAX MESSAGE Sending at a Specific Time This feature is called Send Later. Using this feature, you can instruct the machine to delay transmission of your fax message until a later time, which you specify. This allows you to take advantage of off-peak telephone line charges without having to be by the machine at the time.
Page 726 ROUTINE OPERATION Sending by a Specific Time (TRD) This feature is called Transmission Deadline. If your message has to be sent to the other end before a certain time, use the Transmission Deadline option and input this deadline. If the line is busy, the machine will redial at set intervals either until the message gets through or until the deadline passes.
Page 727 SENDING A FAX MESSAGE Printing the Page Number (Immediate T ransmission or Parallel Memory T ransmission only) This feature is called Page Count. When your fax message is printed at the other end, page numbers will be printed on the top of each page. Using the Page Count feature, you can select the format in which the page numbers are printed.
Page 728 ROUTINE OPERATION Sending Your Identification at the Top of Your Message Normally, the TTI programmed in your machine is printed at the top of each of the pages you transmit when they are received at the other end. The top of the image will be overprinted if there is no margin at the top of the transmitted page.
Page 729: Sending Quickly
SENDING A FAX MESSAGE Sending Quickly Procedure If you do not wish to store the fax message in memory before sending it out, use the following procedure. The advantages and drawbacks of Immediate Transmission and Memory Transmission are discussed on pages 17 and 18. 1.
Page 730 ROUTINE OPERATION Immediate Transmission as Your First Choice The default mode of your machine is Memory Transmission. If you wish, you can change this home position to Immediate Transmission. The procedure is as follows (see page 184 if you need more information about the User Parameter settings adjustment procedure).
Page 731: Using The Stamp
SENDING A FAX MESSAGE Using the Stamp Press the Stamp key to achieve the transmission verification stamp.When the Stamp indicator is lit, the machine stamps a small mark on the bottom of each page. During memory transmission, the stamp indicates that the page was successfully stored.
Page 732: Redialing
ROUTINE OPERATION Redialing If a message was not transmitted successfully, that does not mean that you have to enter the telephone number again. In many cases, the machine will redial the destination automatically. Or, with the Redial key, you can redial with just a few keystrokes.
Page 733 SENDING A FAX MESSAGE Using the AI Redial Key The machine remembers the last 10 telephone numbers that you input. If you have to redial one of these numbers, just press the AI Redial key, until the required telephone number or name is displayed, then press the Start key. This feature has the following uses.
Page 734: Receiving Fax Messages
Manual Receive Mode This mode is selected when the Manual Receive indicator is lit. This setting is convenient if you wish to use your fax machine’s handset to answer telephone calls coming in on the same line as fax messages. However, your fax machine cannot automatically receive fax messages;...
Page 735: Receiving Fax Messages When There Is A Problem
RECEIVING FAX MESSAGES 1. The machine rings continuously until you answer the call. Pick up the handset. 2. If you hear a voice from the other end, speak in reply. If you hear a tone every few seconds, the other end is a fax terminal. Note: Remove any documents that are in the feeder.
Page 736 ROUTINE OPERATION Switching Substitute Reception On or Off There are two conditions under which you may wish to disable this feature. If you do not like keeping received fax messages in memory: After your machine has received a fax message to memory, it sends an OK signal to the other end.
Page 737: Telephone Calls
A handset is required to execute the procedures in this section. You can use your fax machine for dialing in the same way as you would use a telephone. This is useful when calling fax machines that are usually kept in Manual Receive Mode, as well as for telephone conversations.
Page 738 ROUTINE OPERATION Using the Handset Using the fax machine’s built-in or optional handset, you can use the fax machine in the same way as a normal telephone. Pick up the handset and dial on the fax machine’s ten-key pad (or use a Quick Dial Key or Speed Dial Code if you wish).
Page 739: Answering The Telephone
TELEPHONE CALLS Answering the Telephone If the telephone rings just once: A fax is coming in. Do not pick up the handset. If the telephone rings continuously: 1. Pick up the handset and speak to the other party. If you hear a high-pitched tone, a fax is coming in. Press Start then hang up.
Page 740: Speaker And Buzzer Volume Adjustments
ROUTINE OPERATION 6. Replace the handset. Do not replace the handset if you wish to speak to the other party again. When your machine emits a tone, press Stop then speak. Speaker and Buzzer Volume Adjustments Your machine has a built in speaker. With this speaker, you can listen to the telephone line without picking up the handset.
Page 741: Advanced Features
The ID Code of your machine must be the same as the ID Code of the Transfer Station. Your fax machine’s telephone number must have been programmed in advance. The Transfer Station must have memory space available, and must be able to act as a Transfer Station (some machines cannot do this, or can but the capability has been switched off).
Page 742 Store your fax terminal’s telephone number using this feature. If you do not do this, you will not be able to use the Transfer Request feature. If your fax machine’s telephone number changes, do not forget to change the stored telephone number data.
Page 743 TRANSMISSION Storing the ID Code Before programming the ID Code, confer with other users in your fax network to agree on an ID Code. This is because communications using ID Codes will fail if the codes are not the same. The ID Code can be any four-digit code (using digits 0 to 9 and letters A to F), except 0000 and FFFF.
Page 744 ADVANCED FEATURES Programming the ID code To store an ID Code, do the following. 1. Function 6 2 2 2 2 6 1 and Yes. 2. Press until the opposite display ap- pears. 3. Yes. 4. Input the ID Code that you will be using. Example: 4 3 6 3 Do not use 0000 or FFFF.
Page 745 TRANSMISSION 3. Function 1 3 and Yes. 4. Input the telephone number of the trans- fer broadcasting station, then press Yes. This machine must be of the same manufacturer as yours, and it must be able to act as a Transfer Station. 5.
Page 746: Programming Keystrokes
ADVANCED FEATURES Programming Keystrokes Overview If you regularly transmit to a particular destination or set of destinations using the same features, you can save a lot of repetitive keypad operation by storing the features and destinations in a Keystroke Program. Keystroke Programs are stored as Quick Dial Keys.
Page 747 TRANSMISSION Storing a Keystroke Program 1. Make sure that the machine is in standby mode (see page 20). 2. Place a sheet of paper in the feeder. Skip step 2 if you are making a Polling Reception program. 3. Select all required features (such as Transfer Request) and telephone num- bers as you would normally do.
Page 748 ADVANCED FEATURES Labeling a Program If you store a label for your keystroke programs, the label will appear on the display when you use the program. 1. Function 3 4 and Yes. If you press k and Start, a Program List will be printed.
Page 749 TRANSMISSION Using a Program Before using a program, make sure that the machine is in standby mode (see page 20 for details). Transmission Program 1. Place your document in the feeder. 2. Press the programmed Quick Dial Key. The program begins at once, or at the later time specified by the program.
Page 750 ADVANCED FEATURES Erasing a Program When you wish to delete a keystroke program, do the following. 1. Function 3 4 and Yes . 2. Press the Quick Dial key that holds the program that you wish to erase, or scroll the Quick Dial using j and k. Example: 08 of the Quick Dial Key.
Page 751: Sending Confidential Messages
TRANSMISSION Sending Confidential Messages Overview This feature is called Confidential Transmission. Use this feature if you do not want your message to be picked up casually by anybody at the other end. The message will be stored in the memory at the other end.
Page 752 ADVANCED FEATURES If the intended receiver has a Personal Code with a Confidential ID stored with it, you can override the receiving machine’s ID with that Confidential ID. Then: The receiver can print the message by inputting the Confidential ID that is stored with that person’s Personal Code.
Page 753: Storing An Often Used Document(Auto Document)
TRANSMISSION 3. Enter the Confidential ID that you wish to use for this message. Example: 2 5 6 7 of the ten key pad and press Yes. 4. Dial and press Start. Storing an Often Used Document (Auto Docoment) Overview If you often find that you have to send a particular page to people (for example, a map, a standard attachment, or a set of instructions), store that page in the memory as an Auto Document, using a Quick Dial Key.
Page 754 ADVANCED FEATURES Storing an Auto Document 1. Take the document that you want to be an Auto Document and place it into the feeder. 2. Function 3 5 and Yes. 3. Press the Quick Dial Key that you wish to store the Auto Document in. Example: Quick Dial Key 08.
Page 755 TRANSMISSION Using an Auto Document 1. Make sure that the machine is in standby mode (see page 20). 2. If you wish to attach a fax message to your Auto Document, place the fax face down into the feeder. 3. Press the Quick Dial Key that contains the Auto Document that you need.
Page 756 ADVANCED FEATURES Erasing an Auto Document If you wish to delete an Auto Document, do the following. 1. Function 3 5 and Yes. 2. Press the Quick Dial Key that contains the Auto Document that you wish to erase. Example: 08 of the Quick Dial Key. 3.
Page 757: Restricting Access To The Machine
TRANSMISSION Restricting Access to the Machine Overview When your machine arrives from the factory and is installed for the first time, anybody can use it. However, using a system of Personal Codes, the machine can be set up to prevent unauthorized persons from using the machine. The necessary procedures are given in the following sections.
Page 758 ADVANCED FEATURES Each user can be given a Personal Code. While programming, you can store the following items with each Personal Code: A name: This will be printed on reports, such as the JOURNAL, to identify the users of the machine. A Confidential ID: This must be different for each Personal Code, and different from your machine’s Confidential ID.
Page 759 TRANSMISSION 6. Input a name for this Personal Code using the Quick Dial keys or the ten key pad. Example: JOHNSON How to enter the label; see page 182. If you so not wish to store an ID: No. Go to step 8. 7.
Page 760 ADVANCED FEATURES 7. Either: Edit the Confidential ID stored with this code; press Yes then input the When the ID is correct, press Yes. 8. Either: Enter or edit another code: Go to step 2. Finish: Function. Switching Restricted Access On Restricted Access allows you to keep a closer track of machine usage, and deters passers-by from casually using your machine.
Page 761 TRANSMISSION Operating the Machine with Restricted Access Switched On If you have switched Restricted Access on, the display is as shown below when the machine is in standby mode. Before you can use the machine, you must enter your personal code that you have already registered in the machine.
Page 762: Tonal Signals
ADVANCED FEATURES Tonal Signals On this model the key on the ten keypad is used as the Tone key. Some organizations offer you a special service by telephone, which you can access by transmitting Touch tone or DTMF tones. If your phone service provides only pulse dialing, or if you are calling over a digital network, the ability to generate Tonal Signals will allow you to access these services.
Page 763: Dialling With The Dial Option Key
TRANSMISSION Dialling with the Dial Option Key Set the Document. Enter the number. Press Quick 29 and Yes. Enter the subaddress. Press Quick 29 and Yes. Enter the selective polling ID. Press Quick 29 and Yes. Enter the password. Press Quick 29 to enter space. Either: Press Yes.
Page 764: Storing Part Of A Number
ADVANCED FEATURES Storing Part of a Number This feature is called Chain Dialing. It allows you to compose a telephone number from various parts, some of which may be stored as Quick Dial Keys or Speed Dial Codes, and some of which may be input at the keypad.
Page 765: Printing Your Personal Identification At The Other End
TRANSMISSION Printing Your Personal Identification at the Other End This feature supplements the TTI. It uses the Personal Code and the Quick Dial or Speed Dial Label to inform the other party who is sending the message, and state who the message is for. To use this feature, you must: Switch Label Insertion on for each Quick Dial and Speed Dial that you wish to use this feature with (see the procedures starting on pages 211 and 214).
Page 766: Closed Network (Transmission)
ADVANCED FEATURES TRANSMISSION Closed Network (Transmission) This feature helps to stop you from accidentally sending a fax message to a terminal that is outside your fax network. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped.
Page 767: Protection Against Wrong Connections
TRANSMISSION Protection Against Wrong Connections This feature prevents the automatic switching equipment in the telephone network from accidentally connecting you to the wrong fax terminal. However, it does not help you if you dialed the wrong number yourself. So, even if this feature is switched on, you should still check your operation panel display to check whether you have reached the correct terminal, and be ready to press Stop if the wrong terminal’s RTI or CSI is displayed.
Page 768: Ecm (Error Correction Mode) And Page Retransmission
ADVANCED FEATURES TRANSMISSION ECM (Error Correction Mode) and Page Retransmission ECM is a signaling system that greatly reduces the chance of data being lost because of a bad telephone line. ECM is useful if you frequently communicate over poor telephone lines. With ECM switched on, the communication cost will increase if the line is bad, but the data will be sent much more reliably.
Page 769: Batch Transmission
TRANSMISSION ADVANCED FEATURES Batch Transmission Overview This feature will save communication costs if you often send more than one message to the same location. Example: If various people in your office send messages to the Tokyo branch office, sending all these messages on separate calls can be expensive. It is cheaper to send them all together on the same call.
Page 770: Well Log Transmission
ADVANCED FEATURES Changing the Batch Transmission On/Off In a new machine, this setting is "On". If you wish to change this setting, use the following procedure. (See page 184 if you need more information about the User Parameter settings adjustment procedure). 1.
Page 771: Reception
RECEPTION RECEPTION Receiving Confidential Messages Overview This feature is called Confidential Reception. If the other party sent you a message using Confidential Transmission, the message is stored in the memory, and not printed. The "Receive File" indicator on the operation panel blinks to inform you when a confidential message has come in.
Page 772 ADVANCED FEATURES Storing a Confidential ID This can be any four-digit code (using digits 0 to 9). It must be used to print any confidential messages that your machine has received. 1. Function 6 2 2 2 2 6 1 and Yes. 2.
Page 773 RECEPTION Printing a Confidential Fax Message If the Receive File indicator is blinking, do the following to print the message. 1. Function 5 5 and Yes. 2. Input the ID. Example: 6 7 5 4 from the ten key pad. If you cannot output a confidential file with this ID, you have input the wrong ID or the sender may have over-ridden...
Page 774: Confidential File Report
ADVANCED FEATURES Confidential File Report This report informs you when a confidential message has been received. You can store a separate Confidential ID with each of the Personal Codes. If the sender of the message uses Confidential ID Override, the sender can specify one of these IDs.
Page 775: Locking Incoming Messages(Memory Lock)
RECEPTION Locking Incoming Messages (Memory Lock) Overview If Memory Lock is switched on, the machine will not print any incoming fax messages. They will be kept in memory until you enter the Memory Lock ID that you previously stored in the machine. Messages received by Confidential Reception will not be printed when you input the Memory Lock ID.
Page 776 ADVANCED FEATURES 3. Yes. 4. Input the Memory Lock ID that you will be using. Example: 6 7 5 4 from the ten key pad. 5. Store the ID: Yes and Function. Editing the Memory Lock ID 1. Function 6 2 2 2 2 6 1 and Yes. 2.
Page 777 RECEPTION If you wish, you can prevent unidentified senders from sending you messages while Memory Lock is on. See page 88. Programming Special Terminals for Lock in Memory If you like to receive information from only select locations into Memory lock, you can program the RTI codes or CSI codes of those locations.
Page 778 ADVANCED FEATURES 6. Finish: Yes and Function. List of Special Memory Lock on/off Terminals (Function 62) (Function 81) Empty Empty/Not empty Not empty Not empty Printing a Memory-Locked Message If the Receive File indicator is blinking, a message has been stored using Memory Lock.
Page 779: Rejection Of Messages From Unidentified Senders
RECEPTION Rejection of Messages from Unidentified Senders If you wish, you can make the machine reject incoming messages that require storage to your machine’s memory, if they are not accompanied with an identifier such as the RTI or CSI. Features that would be affected are Substitute Reception, Memory Lock, and Confidential Reception, Forwarding, and Action as a Transfer Station.
Page 780: Authorized Reception
ADVANCED FEATURES Authorized Reception Overview This feature helps you to reject junk fax mail. It lets you specify which terminals you wish to receive fax messages from; all others will be shut out. To authorize reception from a particular sender: Switch Authorized Reception on.
Page 781 RECEPTION Cross-references: Journal: see page 137. Switching Authorized Reception On/Off Before you use Authorized Reception, you have to switch it on using Function 62. If it is switched off, the machine will accept any incoming fax message. 1. Function 6 2 2 2 2 6 2 and Yes. 2.
Page 782 ADVANCED FEATURES 3. Press until the settings for switch 08 are shown. The setting that you need to change is digit 3 (Double underlined). 4. Set as shown opposite. Press 3 on the ten key pad to change the setting of digit 3. 5.
Page 783: Forwarding
Overview Using this feature, you can send fax messages coming in from certain locations on to another fax machine. The terminals that receive your forwarded messages are called "forwarding terminals". If other fax machines in your organization have this feature, you can use Forwarding to set up distribution chains for incoming fax messages.
Page 784 ADVANCED FEATURES Select whether or not your machine transmits a forwarding mark to be printed at the other end on the top of each page of the printout. If the RTI/CSI of the machine sending you a fax is not the same as any of those that you have programmed into this feature, the message will not be forwarded.
Page 785 RECEPTION 5. Type in an RTI or CSI. How to enter characters, see page 7. 6. Yes. 7. Either: Store this RTI as a wild card: Yes Otherwise: No 8. Either: If you want to store another RTI/CSI, press Yes and go to step 5. Otherwise: No and go to step 9.
Page 786 ADVANCED FEATURES 5. Either: To add RTIs/CSIs to this number: In- put an RTI/CSI and press Yes. Then go to step 7. To edit RTI’s/CSI’s allocated to this number: press until the RTI/CSI you wish to edit appears. Then press Yes.
Page 787 RECEPTION Switching Forwarding On/Off Before you use Forwarding, you have to switch it on using Function 62. If it is switched off, the machine will not forward any incoming fax messages. After you switch Forwading on, when the machine is in standby mode. Note: Forwarding cannot be switched on if Memory Lock is switched on.
Page 788 ADVANCED FEATURES Selecting which messages to forward You have to select one of the following two things. Forward all incoming messages from specified senders. Forward all incoming messages except those from specified senders. 1. Function 6 2 2 2 2 6 3 and Yes. 2.
Page 789 RECEPTION Switching Local Printing On/Off When you first switch Forwarding on, messages that your machine passes on are not printed by your machine. If you turn this function on however, they will be printed. 1. Press Function and 6 2 2 2 2 6 3 using the ten keypad, then press Yes.
Page 790: Specified Cassette Selection (Optional Lower Cassette Required)
ADVANCED FEATURES Specified Cassette Selection (Optional Lower Cassette Required) Overview This feature is only available if your machine has the Lower Cassette. Using this feature, you can select fax messages from certain senders to be printed from a specified cassette. Example: Put yellow paper in the specified cassette.
Page 791 RECEPTION Switching Cassette Selection On or Off Before you can print messages from specified cassette, you have to switch it on using Function 62. 1. Function 6 2 2 2 2 6 2 and Yes. 2. Scroll through the list of features with until the screen is as shown opposite.
Page 792 ADVANCED FEATURES Choosing How to Treat the Special Terminals You have to select one of the following two things Only messages to print using paper from the specified cassette All messages except those from special teminals. 1. Function 6 2 2 2 2 6 3 and Yes. 2.
Page 793: Wild Cards
RECEPTION Wild Cards This feature greatly enhances the effectiveness of the following features: Authorized Reception Forwarding Memory Lock Multi Copy Specified Cassette Selection In each of these features, you have to store the RTI or CSI of various terminals that you normally receive fax messages from. Then, when your machine detects an incoming call, it checks the RTI or CSI of the other terminal, and acts accordingly.
Page 794: Reverse Order Printing
ADVANCED FEATURES Reverse Order Printing Normally, the machine prints the pages of received messages in the order that they were received uncollated. However, with Reverse Order Printing, the machine will collate the sequence by printing the message from the last page first collated. This will make it easier to distribute the received fax messages, and more convenient for reading them.
Page 795: Multi-Sort Document Reception
RECEPTION Multi-sort Document Reception Using this feature, more than one copy of each incoming fax message can be printed. You may also choose to have more than one copy from only select senders. This feature eliminates the extra steps needed to have someone make photocopies.
Page 796 ADVANCED FEATURES Switching Multi-sort Document On or Off Before you can make multiple copies, you have to switch it on using Function 62 1. Function 6 2 2 2 2 6 2 and Yes. 2. Scroll through the list of features with until the screen is as shown opposite.
Page 797 RECEPTION 1. Function 6 2 2 2 2 6 3 and Yes. 2. Yes. The settings for switch 00 are now shown on the bottom line of the display. 3. Press until the settings for switch 08 are shown. The setting that you need to change is digit 1 (Double underlined).
Page 798: Printing A Center Mark
ADVANCED FEATURES Printing a Center Mark If you switch this feature on, a mark is printed halfway down each received page on the left hand side. This makes it easy for you to position the hole puncher correctly when you file away the received fax messages. The center mark is not printed when you use the machine for making copies.
Page 799: Checkered Mark
RECEPTION Checkered Mark The machine prints a checkered mark in the top left corner of the first page of received messages. Using this mark, you can find the first page easily. This makes it easier for you to separate the messages that are lying in the copy tray. To switch this feature on or off, do the following.
Page 800: Reception Time
ADVANCED FEATURES Reception Time When you receive a message, the time is printed at the bottom of the page. However, this is the time at the transmitting end or printing end. To check the local time, you have to print the Journal. However, if you switch on Reception Time, the local time is also printed at the bottom of on each page that you receive.
Page 801: Two In One(Into 1)
RECEPTION Two in One (Into 1) Received Message Page 1 Half-letter size Half-letter size This feature helps you conserve paper. If the size of the incoming page is half the size of the paper in the cassette, the machine will print out two pages on one sheet of paper.
Page 802: Reducing The Page Length
ADVANCED FEATURES Reducing the Page Length If the machine receives a page that is longer than the paper in the cassette, the machine reduces the length of the received image so that it will fit on one page, if the image length is within the following limits. Paper size in the cassette Letter (11")
Page 803: Closed Network (Reception)
RECEPTION ADVANCED FEATURES Closed Network (Reception) This feature may help you to prevent reception of excessive junk fax mail. The ID Codes of the communicating machines are checked. If they are not the same, the communication is stopped. Note: This feature may not be reliable if you are communicating with a terminal produced by a different manufacturer.
Page 804: Entering A List Of Senders To Treat Differently (Function 81:Special Terminals)
ADVANCED FEATURES Entering a List of Senders to Treat Differently (Function 81: Special Terminals) You can enter a list of up to 50 identifications (RTI,CSI and Wild Cards) for senders you wish to treat differently. For instance, for each identification in the list, you have the following options.
Page 805 RECEPTION 10. Select whether you set this RTI/CSI as the special terminal for authorized recep- tion using or (if yes: ON, if no: OFF). 11. Yes. 12. Select whether you set this RTI/CSI as the special terminal for specified Cas- sette Selection using or (if yes: ON, if no: OFF).
Page 806 ADVANCED FEATURES 9. Select whether you make this RTI/CSI as the Special Terminal for the Memory Lock using or (if yes: ON, if no: OFF). 10. Yes. 11. Select whether you set this RTI/CSI as the special terminal for specified Cas- sette Selection using or (if yes: ON, if no: OFF).
Page 807: Other
OTHER OTHER Calling to Request a Message (Polling) Overview Polling means "picking up" a document that has been left for you at a remote fax terminal. You can also leave a document in your machine’s memory for other machines to poll from you. Message Transmitter With polling, telephone line costs are charged to the person receiving the message (the Message Receiver).
Page 808 ADVANCED FEATURES Leaving a Document to be Picked Up by Others (Polling Transmission) Use Polling Transmission when you wish to leave a document in the memory for others to pick up. You cannot specify the telephone number of the polling terminal (the terminal that you wish to poll your document), but using the ID Code there are ways to make sure that the message does not go to the wrong place, as explained below.
Page 809 OTHER Note: If you see ALREADY INPUT,you already have a message on Free Polling Standby. To clear the old message: Clear the old polling transmission file by Function 23 ( See page 123). And start from the step 1 again. Secured Polling 1.
Page 810 ADVANCED FEATURES 5. Enter the ID code that you wish to use for this message. Example: 2 5 6 7 from the ten key pad. Note: If you see Polling standby. To erase the old message: Clear the old polling file by Function 23 (See page 123).
Page 811 OTHER Options for Polling Transmission When you store a document in memory for Polling Transmission, you also have the following options: Personal Code: This is the same as for normal transmission (see page 32). Page Count:This is the same as for normal transmission (see page 36). TTI On/Off: This is the same as for normal transmission (see page 37).
Page 812 ADVANCED FEATURES Picking Up Messages Stored Elsewhere (Polling Reception) Use this feature when you wish to poll a message from another terminal. You can poll documents from many terminals with only one operation (use Groups and Keystroke Programs to make the most out of this feature). You have three options: Free Polling, Secured Polling, and Stored ID Override, as described for Polling Transmission (see page 117).
Page 813 OTHER Stored ID Override Option This procedure overrides the ID Code that is stored in your machine. The override is effective for this operation only. If OPTION is displayed: 1. Press until the screen is as shown op- posite.
Page 814: File Management
ADVANCED FEATURES File Management Every time you store a fax message in your machine’s memory, a new file is created. Each file is given a number. To see which files are currently in the memory, print a File List. Note: A new file is created for each Polling Transmission, Substitute Reception, and Confidential Reception also.
Page 815: User Function Keys
OTHER User Function Keys There are two Function keys (F1 and F2) on the operation panel. You can program each of these keys with a feature that you wish to use frequently. Store a User Function Code in the User Function Keys. User Function Codes You can program each of the User Function Keys with one of the following functions.
Page 816: Printing A File
ADVANCED FEATURES Using a Function Program 1. F1 2. Use the function as normal. Deleting a Function Program 1. Function 3 6. 2. Press the key that you wish to erase. Example : F2 3. Yes, No and Yes. Printing a File If you need to see the contents of any of the files, use this feature.
Page 817: Saving Energy
OTHER Saving Energy To print a fax message your fax machine uses a heating roller to fuse the image to the print. This roller must already be hot when the paper passes under it. To maintain a temperature high enough to permit proper fusing, electricity is consumed.
Page 818 ADVANCED FEATURES Which Saving Energy Mode is Best For You? You have two choices: You can let the roller cool to room temperature or you can let it cool to the midpoint. To choose which of the two settings you would prefer, set the user parameter switch.
Page 819: Night Timer
OTHER Night Timer Overview Laser printing requires the application of heat to bond toner to the printer paper. For incoming messages to be output quickly, a heating element inside the machine must be kept hot. This will affect your electricity bills. The Night Timer feature lets you program timers to switch this heating element on and off.
Page 820 ADVANCED FEATURES Switching the Night Timer On or Off The night timer feature must be switched on using Function 62. If it is switched off, the heating elements will stay on all the time. 1. Function 6 2 2 2 2 6 2 and Yes. 2.
Page 821 OTHER 6. Press to move the cursor under the time. 7. Input the time 0 9 0 0 from the ten key pad. To change AM to PM and the other way around, press # . And press Yes. 8.
Page 822: Counters
ADVANCED FEATURES Counters These counters will help you if you wish to keep a regular check on how many pages your machine has sent, received, and copied. The machine has the following software counters: Tx (Transmit) Counter: The number of pages that your machine has sent Rx (Receive) Counter: The number of pages that your machine has received Scan Counter: The number of pages that your machine has scanned (includes copy mode)
Page 823: Entering Pc Printer Mode(Printer Interface Required)
OTHER Entering PC Printer Mode (Printer Interface Required) Using PC Printer Mode, you can connect your fax machine to an IBM or compatible personal computers and use it as a printer. Documents printed from your computer will be sent to your fax machine as text (ASCII characters) or graphics (vector or dot image), depending on the application that you are using.
Page 824: Dual Access
ADVANCED FEATURES Dual Access Dual Access means that even if the machine is already carrying out a task, you may be able to operate the machine. For instance, if your machine is currently receiving a long fax message, but you want to send a message and go back to your desk without having to wait by the machine, you can place your message in the feeder, select the required transmission features (such as Confidential Transmission), dial the number, and...
Page 825: Rds(Remote Diagnostic System)
OTHER RDS (Remote Diagnostic System) Overview If your machine has a problem, a service technician can perform various diagnostic tasks over the telephone line from the service station to try to find out what is wrong with your machine. The service technician can also use RDS to change some of your machine’s settings if you request it.
Page 826: Ai Short Protocol
ADVANCED FEATURES OTHER AI Short Protocol This feature employs Artificial Intelligence (AI) to learn the communication characteristics of the machines programmed as Speed Dials or Quick Dials. AI Short Protocol helps you to reduce communication costs between machines produced by the same manufacturer. AI Short Protocol only works if you dial using Quick Dial, Speed Dial, or Redial;...
Page 827: Copying
If you need to make a copy of something, and there is no copier available, use your fax machine. Just place your original in the feeder, and press the Copy key. Copying an original is a good way to test contrast and resolution before sending a document, if you are not sure that the settings that you have chosen are appropriate.
Page 828: Reports
REPORTS AUTOMATICALLY PRINTED REPORTS The following reports are automatically printed out at the appropriate time. Journal Journal gives detail on each communication made by your terminal. It is automatically output after a certain number of communications. Transmission Result Report This report is printed out after immediate transmission. It shows whether each transmission was successful or not.
Page 829 AUTOMATICALLY PRINTED REPORTS REPORTS Power Failure Report This report is printed if the machine’s power was off for long enough to erase the memory. The report gives details of the files that were lost. With this information, you may store messages for transmission again, and contact the senders of any received messages that were lost.
Page 830: Switching Reports On/Off
REPORTS Switching Reports On/Off Some of these reports can be switched on or off. To switch a report on or off, do the following. (See page 184 if you need more information about the User Parameter Settings adjustment procedure). 1. Function 6 2 2 2 2 6 3 and Yes. 2.
Page 831: Printing A Sample Of Data On The Reports
AUTOMATICALLY PRINTED REPORTS Printing a Sample of Data on the Reports For reference purposes, the machine prints the first few inches of the fax message on the following reports. Communication Result Report File Reserve Report Polling Clear Report Communication Failure Report Transfer Result Report Polling Confirmation List The procedure to switch this feature on or off is as follows.
Page 832: Report Formats
REPORTS Report Formats Example 1. Error Report The following report means that the machine sent four pages but there were errors during the first two pages. ERROR REPORT FILE PERS. NAME ADDRESS ---------------------------------------------------------------------- JOHNSON XYZ CO. NEW YORK Personal Code of the Sender Example 2.
Page 833 AUTOMATICALLY PRINTED REPORTS The following pages explain the symbols that appear in certain columns of the reports. The Mode Column See the bottom of the JOURNAL for a full listening of the symbols that are used on the JOURNAL. The Results Column OK: Successful Communication E: An error occurred The Footnote on the JOURNAL...
Page 834: User-Initiated Reports
REPORTS User-Initiated Reports These reports can be printed at any time by executing a procedure on the operation panel. Descriptions of Available Reports JOURNAL In addition to the automatic output of this report, you can print the JOURNAL at any time. 1.
Page 835 AUTOMATICALLY PRINTED REPORTS REPORTS Program List This gives details on the Keystroke Programs that you have stored in the machine. 1. Press Function 4 4 and Yes. 2. Start Personal Code List This is a list of the Personal Codes that you have stored, along with the names and Confidential IDs.
Page 836 REPORTS Quick Key Label List Follow these steps to print out a label with the destination names/function names currently stored in Quick Dials and User Function keys. Stick the label on the operation panel for quick and easy reference. 1. Press Function 3 1 and Yes. 2.
Page 837: Looking After The Machine
LOOKING AFTER THE MACHINE REPLACING PAPER When the Add Paper indicator ( the operation panel is lit, the cassette is empty. 1. Slide the cassette all the way out, and place it on a large flat surface. CAUTION: To avoid dropping the cassette, hold it by the front and side while pulling it out.
Page 838: Replacing Toner Cassete And Cleaning Pad
LOOKING AFTER THE MACHINE Do not fill up the cassette past the load limit marker. 5. Replace the cassette carefully. REPLACING TONER CASSETTE AND CLEANING PAD When the Add Toner indicator ( almost empty. You will be able to make 100 more copies before you have to change the toner cassette.
Page 839 REPLACING TONER CASSETTE AND CLEANING PAD 3. Slide out the old toner cassette. Note: Hold the cassette as the way shown in the illustration. Do not shake the cassette, or toner may spill out. WARNING: Do not incinerate waste toner. Toner dust may ignite suddenly when exposed to an open flame.
Page 840 LOOKING AFTER THE MACHINE 7. Install the new cleaning pad. Match the position of the arrow on the cleaning pad with the arrow on the inside the machine. Note: Push the cleaning pad until you hear it clicking. Important: Do not forget to install the cleaning pad.
Page 841: Replacing The Stamp
REPLACING THE STAMP REPLACING THE STAMP When the mark made by the verification stamp becomes pale, replace the stamp as described below. 1. Pull up the scanner. 2. Replace the stamp. If tweezers are not available, you may press the point of a pencil down vertically into the stamp and remove it by lifting straight up.
Page 842: Changing The Paper Size(Optional Cassette)
LOOKING AFTER THE MACHINE CHANGING THE PAPER SIZE (OPTIONAL CASSETTE) CHANGING THE PAPER SIZE (OPTIONAL CASSETTE) 1. Pull out the removable cassette. 2. Remove the cover of the cassette. 3. Push the paper until it clicks.
Page 843 CHANGING THE PAPER SIZE (OPTIONAL CASSETTE) LOOKING AFTER THE MACHINE 4. Remove the paper. 5. Adjust the position of the back fence. 6. Adjust the position of the side fence. 7. Rotate the dial until the appropriate size appears.
Page 844 LOOKING AFTER THE MACHINE CHANGING THE PAPER SIZE (OPTIONAL CASSETTE) 8. Set the paper under the corners. 9. Set the cover of the removable cassette. 10. Install the removable cassette.
Page 845: User Maintenance Procedures
USER MAINTENANCE PROCEDURES USER MAINTENANCE PROCEDURES To ensure that your fax continues to operate properly, some simple maintenance is required. This entails cleaning and replacing a few components. Cleaning should be done once every 6 months. Replacements should be done after a specified number of scannings or printings.
Page 846: Cleaning Procedure
LOOKING AFTER THE MACHINE USER MAINTENANCE PROCEDURES Cleaning Procedure Scanner...
Page 847 USER MAINTENANCE PROCEDURES 1. Prepare a soft damp cloth. 2. Turn off the main power switch. 3. Lift up the operation panel. 4. Clean the separation roller [A] with the soft damp cloth, while rotating the roller. 5. Clean the white strip [B] with the soft damp cloth.
Page 848 LOOKING AFTER THE MACHINE 7. Turn the main power switch off. 8. Clean the exposure glass [E] with the soft damp cloth. 9. Clean the pick-up and feed rollers [F] with the soft damp cloth, while turning the rollers in the direction shown in the diagram.
Page 849 USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE Main Cassette 1. Pull out the cassette. 2. Clean the roller [G] using the soft damp cloth. 3. Close the cassette. Optional Lower Cassette 1. Pull out the optional lower cassette. 2. Clean the roller [H] with a soft damp cloth. 3.
Page 850: Cleaning The Corona Wire
LOOKING AFTER THE MACHINE USER MAINTENANCE PROCEDURES Cleaning the Corona Wire Please clean the corona wire if the vertical black lines appear on the printing image. 1. Lift up the operation panel. 2. Open the upper cover. 3. Remove the toner cassette. Place it on a sheet of paper.
Page 851 USER MAINTENANCE PROCEDURES 4. Gently drag the blue lever from end to end twice. Make sure the lever is re- turned on the original position. 5. Re-install the toner cassette. Slide the toner cassette into the ma- chine as far as it will go. Gently push down the cassette to secure it in place.
Page 852: Replacing The Adf Roller Assembly And The Separation Pad
LOOKING AFTER THE MACHINE USER MAINTENANCE PROCEDURES Replacing the ADF Roller Assembly and the Separation Pad You should replace the ADF(Auto Document Feeder) roller assembly and the separation pad to prevent misfeeds about every 30,000 sheets. To check how many sheets you’ve scanned, please refer the section titled "Counters"...
Page 853 USER MAINTENANCE PROCEDURES LOOKING AFTER THE MACHINE 5. Install the new separation pad. Note: Push the new separation pad until you hear it clicking. 6. Close the operation panel.
Page 854: Replacing The Photoconductor
LOOKING AFTER THE MACHINE Replacing the Photoconductor The photoconductor receives the print image before it is transferred to paper. To ensure optimal quality, replace them every 30,000 copies. If the following display appears, replace the photoconductor. To check how many sheets you’ve printed, please refer the section titled "Counters"...
Page 855 USER MAINTENANCE PROCEDURES 4. Remove the old the photoconductor. 5. Place the photoconductor in the machine. Pay attention to the green knob. One of them is marked "R" for right side. 6. Remove the black sheet as shown in the lower picture.
Page 856 LOOKING AFTER THE MACHINE 8. Replace the toner cassette. Slide the toner cassette into the ma- chine as far as it will go. Gently push down the cassette to secure it in place. 9. Close the upper cover and the scanner. After you replace the photoconductor, reset the counter for photoconductor inside the machine.
Page 857: Solving Problems
SOLVING PROBLEMS CAUTION: Do not attempt to make any repairs other than those described in this manual. Removing covers may expose you to dangerous voltages and other risks. Refer all servicing to qualified personnel. CHECK THE INDICATORS AND DISPLAY PANEL Check Display indicator lights if there are any problems.
Page 858: Adjusting The Document Feeder
SOLVING PROBLEMS Adjusting the Document Feeder Depending on the thickness of the paper, three settings can be selected; thin, normal, and thick. 1. Open the operation panel. 2. To meet the paper type to be scanned, adjust the lever position as shown in the following table. Paper Thickness Thin Normal...
Page 859: Copy Jams
COPY JAMS COPY JAMS If "" appears in the display, there is a copy jam. There are three possible locations: Cassette entrance (Main Cassette, Optional Paper Feed Cassette) Copy Feed Area (Inside the Machine, Copy Exit Area) Cassette Entrance Main Cassette 1.
Page 860 SOLVING PROBLEMS COPY JAMS 3. Replace the cassette. Optional Lower Cassette 1. Pull out the optional lower cassette. 2. Gently pull out the misfed paper. Do not leave any pieces inside. 3. Replace the lower cassette.
Page 861: Copy Feed Area
COPY JAMS SOLVING PROBLEMS Copy Feed Area Inside the Machine 1. Remove the copy tray. 2. Pull up and open the operation panel. 3. Open the upper cover. 4. Open the front cover.
Page 862 SOLVING PROBLEMS 5. Pull out the jammed paper carefully. CAUTIONS: Do not touch the fusing unit . It may be hot. Do not touch the photoconductor drum. Any toner on the paper will not be fixed to the paper. Be careful not to get your hands or clothing dirty.
Page 863 COPY JAMS SOLVING PROBLEMS Copy Exit Area 1. Open the copy exit cover. 2. Gently pulled the jammed paper. 3. Close the copy exit cover.
Page 864: Copy Jams When You Use The Optional Removable Cassette (Cassette Area)
SOLVING PROBLEMS COPY JAMS Copy Jams When You Use the Optional Removable Cassette (Cassette Area) 1. Remove the removable cassette. 2. Pull out the cassette. 3. Gently pull out the misfed paper. Do not leave any pieces inside. 4. Replace the cassette. 5.
Page 865: Communication Problems
COMMUNICATION PROBLEMS COMMUNICATION PROBLEMS If " " appears in the display: Press Stop. A poor line caused the communication to fail. The line is busy or noisy. Try to retransmit. The other machine is out of order. Ask the other party to check their machine. OPERATING DIFFICULTIES Problem STANDBY MODE...
Page 866 SOLVING PROBLEMS Problem Fequent original misfeeds Action Required Multifeeds Incorrect positioning of originals Put the document in the feeder correctly. See page 20. Incorrect alignment of originals Align the edges of the document. See page 20. Curled pages Flatten the document. See page 16. Incorrect document type Use a proper document type.
Page 867 OPERATING DIFFICULTIES Transmission cannot take place; CLEAR ORIGINAL appears. Transmission cannot take place; the Line Fail indicator blinks. Note: Before taking action, wait until the Communicating indicator goes out, then press the Stop key. Consistent difficulty in communicating with a particular terminal Consistent poor image quality when communicating with a...
Page 868 SOLVING PROBLEMS Copy paper mIsfeeds occur frequently. Stripes on copies. TELEPHONING You can’t receive phone calls; the unit only rings once then goes into receive mode. You can’t receive phone calls; the unit does not ring. POLLING Dialing took place, but polling could not.
Page 869: Displayed Error Messages
DISPLAYED ERROR MESSAGES DISPLAYED ERROR MESSAGES The following messages may appear while you are operating or programming the machine. ...
Page 870: Error Codes
SOLVING PROBLEMS ERROR CODES Fax machines use a telephone line. The same types of problems you experience while making phone calls (such as noisy lines, crosstalk, disconnection during conversation, weak signals) also occur with faxing. Telephone callers can deal with the problems themselves (for example, by speaking a bit louder), but fax machines cannot.
Page 871 ERROR CODES Code 2-xx Possible fault in your machine The page took too long to send. Send again at a lower resolution, or without 4-00 halftone. The line may be bad. There is a bad line. The telephone line at the rear of the machine may be 4-01 disconnected.
Page 872: Calling The Service Station
SOLVING PROBLEMS CALLING THE SERVICE STATION The machine has a feature called Service Report Transmission. Use this feature when your machine is having problems. The machine will transmit information about the condition of your machine to your service representative. A technician will then be able to find out what the problem is before making a visit.
Page 873: Storing Telephone Numbers
TECHNICAL REFERENCE STORING TELEPHONE NUMBERS To dial a telephone number or store it as a Quick Dial or Speed Dial, type it into the machine at the ten-key pad on the operation panel. STORING NAMES AND LABELS You can enter names using the Quick Dial Keys. Use Quick Dial Keys 01 to 26 for the letters of the alphabet, and use Quick Dial 27 as a spacebar.
Page 874: Punctuation Marks And Symbols
TECHNICAL REFERENCE Punctuation Marks and Symbols If you press Quick Dial key 28 while entering a label, you can enter the symbols. Select the symboles using the or keys. These are the symboles you can enter. & $ ! " # $ % & ’ ( ) * + , / : ; < > ? @ [ ¥ ] ^ Press Yes when you get the symbol you want to enter.
Page 875: On/Off Switches And User Parameters
ON/OFF SWITCHES AND USER PARAMETERS ON/OFF SWITCHES AND USER PARAMETERS Some of the features in this machine can be switched on or off, and some of them do not work unless they are switched on first. Other features can be adjusted in various ways.
Page 876: User Parameter Settings
TECHNICAL REFERENCE On/off switches available in this menu are Feature Telephone Line Type Authorized Reception Night Timer Summer Time/DST Optional Cassette required) User Parameter Settings A wide range of features can be switched on or off by using the User Parameters. However, this feature is more difficult to use than the On/Off Switches.
Page 877 ON/OFF SWITCHES AND USER PARAMETERS 4. Either: Scroll through the switches with and until the required switch appears. Then go to step 3. Finish: Yes and Function. The user parameter switches are outlined below (* Factory setting). Switch 00 - Home position settings Digit Stamp Contrast home position...
Page 878 TECHNICAL REFERENCE Switch 03 - Automatic printing of reports Digit Communication result report (Memory Transmission) Do not change this setting. File reserve report File reserve report (polling reception) Communication result report (polling reception) 0: Off Transmission result report (immediate transmission) Polling clear report Journal Switch 04 - Automatic printing of reports, Various...
Page 879 ON/OFF SWITCHES AND USER PARAMETERS Switch 07 - Various Digit 0 to 1 Do not change these settings. Parallel Memory Transmission Auto Reduce 4 to 7 Do not change these settings. Switch 08 - Various Digit Multi-sort reception 0, 1 Authorized Reception 2, 3 Specified Cassette Selection (Optional Lower Cassette Required)
Page 880 TECHNICAL REFERENCE Switch 09 - Various Digit Memory lock (Feature Expander Required) Locked messages are printed when you enter the 0, 1 Memory Lock ID. 2 to 7 Do not change these settings. Switch 10 Various Digit Reverse order printing Two in One (Into 1) 2 to 6 Do not change these settings...
Page 881: Specifications
SPECIFICATIONS SPECIFICATIONS Dimensions: Weight: Power Supply: Power Consumption: Stand-by: Minimum - 2W, Normal -25 W Acceptable Document Dimensions: ADF Capacity: Cassette Capacity: Memory Capacity: Data Compression: MH, MR, MMR, SSC Resolution: Transmission Speed: Scanning Speed: Compatibility: Paper Size: Maximum Printing Width: Maximum Printing Speed:...
Page 882: Appendix Installation And Initial Settings
APPENDIX INSTALLATION AND INITIAL SETTINGS LOCATION For the best possible performance, install your machine in a place which satisfies the following conditions. Not exposed to direct sunlight Well ventilated (air turnover at least three times per hour); to avoid the build-up of ozone, make sure to locate the machine in a large well-ventilated room which has an air turnover of more than 30 yd Level...
Page 883: Attaching The Document Table And Document Tray
ATTACHING THE DOCUMENT TABLE AND DOCUMENT TRAY ATTACHING THE DOCUMENT TABLE AND DOCUMENT TRAY 1. Open the front cover. 2. Attach the document table and the docu- ment tray as shown. 3. Close the front cover until you hear it clicks.
Page 884: Installing The Photoconductor, Toner Cassette And Cleaning Pad
APPENDIX INSTALLING THE PHOTOCONDUCTOR, TONER CASSETTE AND CLEANING PAD INSTALLING THE PHOTOCONDUCTOR, TONER CASSETTE AND CLEANING PAD Before using the machine, install the photoconductor, toner cassette and cleaning pad the as in the following procedure 1. Lift up the operation panel. 2.
Page 885 INSTALLING THE PHOTOCONDUCTOR, TONER CASSETTE AND CLEANING PAD 6. Pull out the transparent sheet from the side of the cassette, then remove the black sheet from the front. 7. Slide the toner cassette into the machine as far as it will go. Gently push down the cassette to secure it in place.
Page 886: Connecting The Machine
APPENDIX CONNECTING THE MACHINE CAUTION: Do not switch on until everything is connected properly. Before using the machine, it must be connected to the telephone line correctly (see below). When this has been done, plug in the power cable and switch the machine on.
Page 887: Loading The Paper In The Cassette
LOADING THE PAPER IN THE CASSETTE LOADING THE PAPER IN THE CASSETTE When you load the paper in the cassette, do the following. 1. Remove the cassette. CAUTION: To avoid dropping the cassette hold it by the front and side while pulling it out.
Page 888 APPENDIX 4. Make sure the positions of the two fences match the paper size by checking them against the scale printed on the bottom of the paper tray. The fences should be aligned so that the inside edge of each fence is just touching the line of the scale (top left caption).
Page 889: Installing Removable Cassette And Loading Paper(Option)
INSTALLING REMOVABLE CASSETTE AND LOADING PAPER (OPTION) INSTALLING REMOVABLE CASSETTE AND LOADING PAPER (OPTION) 1. Pull out and remove the cassette. 2. Turn over the cassette and remove the front cover attached to the cassette as shown in the picture. Then close the cassette.
Page 890 APPENDIX INSTALLING REMOVABLE CASSETTE AND LOADING PAPER (OPTION) 5. Adjust the position of the back fence. 6. Adjust the position of the side fence Installing the long paper extension. 7. Turn over the cassette. Remove the extension. 8. Turn over the cassette again and install the extension.
Page 891 INSTALLING REMOVABLE CASSETTE AND LOADING PAPER (OPTION) APPENDIX 9. Rotate the dial until the appropriate size appears. 10. Set the paper under the corners. 11. Set the cover of the removable cassette. 12. Install the removable cassette.
Page 892: Attaching The Optional Handset
APPENDIX ATTACHING THE OPTIONAL HANDSET 1. Attach the handset stand to the bracket by two screws. (A) Then attach the bracket with stand to the machine by two screws. (B) 2. To avoid slack wire hanging at the rear of the machine, attach the cord clip.
Page 893: Using Manual Feed
USING MANUAL FEED USING MANUAL FEED You can set a sheet of paper using the manual feeder when you make a copy or print from the PC (Optional Printer Interface is required). 1. Insert a sheet of paper and align it with the right edge.
Page 894: Some Items Must Be Programmed First
TTI (Transmit Terminal Identification): see page 206. CSI (Called Subscriber Identification): see page 207. In addition, you also have to make sure that the fax machine’s dialing circuits are set up correctly. There are two settings: Pulse Dial, and Tone Dial. If you select the wrong setting, your machine will not be able to dial fax numbers.
Page 895: Setting The Date And Time
SOME ITEMS MUST BE PROGRAMMED FIRST Setting the Date and Time Your fax machine has an internal clock. It controls the following features. The time display on the operation panel while the machine is idle. Operation of time-delay features like Send Later.
Page 896: Setting Your Machine's Identification
These labels are called the RTI, the TTI, and the CSI. RTI (Remote Terminal Identification) and CSI (Called Subscriber Identification): These appear on the receiving fax machine in the display on the operation panel during communication, and on reports after communication.
Page 897 SOME ITEMS MUST BE PROGRAMMED FIRST RTI (Remote Terminal Identification) Your RTI appears on the other party’s operation panel during communication, if the other machine was made by the same manufacturer as yours. The RTI can have up to 20 characters (numbers and letters can be used, along with some punctuation marks).
Page 898 The CSI can have up to 20 characters (only numbers and spaces can be used). Enter your fax machine’s telephone number, because some features of your machine may not work if the CSI is not the same as the telephone number.
Page 899: Pulse Dial Or Tone Dial
If you are not sure what type your local exchange is, ask the telephone company. Note: If there is a handset connected to your fax machine, make sure that it is also set up in the correct dialing mode.
Page 900: Quick Dial,Speed Dial, And Group Dial
QUICK DIAL, SPEED DIAL, AND GROUP DIAL Three Convenient Ways to Dial Instead of dialing the full number on the fax machine’s keypad, you can use Speed Dial, Quick Dial or Group Dial. These features allow you to store telephone numbers in your machine’s memory.
Page 901 QUICK DIAL, SPEED DIAL, AND GROUP DIAL You can also access Speed Dial codes using the Telephone Directory feature (see page 31). You can store up to 30 Quick Dial Keys and 100 Speed Dial Codes in this model. When you store a Quick Dial or Speed Dial, you can also store the name of the other party as a quick reference (this name will be displayed on the operation panel before you press the Start key, so you can check whether you have selected the correct number).
Page 902: Programming Quick Dial
APPENDIX Programming Quick Dial This machine has 30 Quick Dial Keys (01 to 30), each of which can be programmed as one of the following: Quick Dial Key, Group, Auto Document, or Keystroke Program. The page number in the following table shows the location of the programming procedure.
Page 903 QUICK DIAL, SPEED DIAL, AND GROUP DIAL 5. Yes. 6. To enter the label for this Quick Dial press Yes. Note: If you do not wish to enter a la- bel, press No. Go to step 9. 7. Enter the label Example: NEW YORK OFFICE Enter the characters using the Quick Dial Keys and the ten key pad.
Page 904 APPENDIX 5. Either: Change the label: Edit the existing label, then press Yes. And go to step Keep the label as it is: press Yes twice. Go to step 8 6. Edit the label. Example: LONDON OFFICE For how to edit: See page 182. 7.
Page 905: Programming Speed Dial
QUICK DIAL, SPEED DIAL, AND GROUP DIAL Printing Quick Dial List or Quick Key Label 1. Press Function 3 1 and Yes. 2. Press . 3. Select "LIST" for Quick Dial List or "LABEL" for Quick Key Label using or and Yes. 4.
Page 906 APPENDIX Programming a New Speed Dial 1. Function 3 2 and Yes. 2. Input the Speed Dial Code that you wish to program (from 00 to 99). Example: If you program the Speed Dial code 01, press 0 and 1 from the ten key pad 3.
Page 907 QUICK DIAL, SPEED DIAL, AND GROUP DIAL Editing a Speed Dial 1. Function 3 2 and Yes. 2. Input the Speed Dial Code that you wish to edit (from 00 to 99). Example: If you edit the Speed Dial code 01, press 0 and 1 from the ten key pad.
Page 908: Programming Group Dial
APPENDIX Erasing a Speed Dial 1. Function 3 2 and Yes. 2. Input the Speed Dial Code that you wish to erase. Example: If you erase the Speed Dial code 01; press 0 and 1 from the ten key pad. If the wrong number is displayed, use the to scroll through the Speed Dial Codes on the screen.
Page 909 QUICK DIAL, SPEED DIAL, AND GROUP DIAL There are 7 groups, from 1 to 7. Example: Group: 1 Enter 1 from the ten key pad and Yes. If this group already exists, go to step 4. If you input the wrong group number, press No.
Page 910 APPENDIX 10. Yes If " " ap- pears, either; Keep the number: No Erase the number : Yes Note: Do not store more than 132 numbers in a Group. 11. Either: Input another number: Go to step 9. Finish storing numbers in this group: No.
Page 911 QUICK DIAL, SPEED DIAL, AND GROUP DIAL 4. Either: If you want change the label, press Yes. Edit the label and press Yes. If you keep this label, press No. 5. Input a number that you wish to store in or erase from the group.
Page 912: Storage Capacity For Telephone Numbers
APPENDIX Storage Capacity for Telephone Numbers When you use the three features listed in the following table, you can dial more than one number. Some functions have different capacities. COMMUNICATION PAGE FEATURE Broadcasting Polling Reception The following table shows how many telephone numbers you can store in the machine.
Page 913 Programming Keystrokes: see page 55. Storing And Dialing Part of Number: see page 73. To use the full range of features provided by this fax machine, you need to program other items. These procedures are all given in the relevant sections of the manual.
Page 914 GLOSSARY ADF (Automatic Document Feeder): A device which feeds the pages of a multipage document one at a time, in the order that you arranged the pages in the stack. Batch Numbering (Page Count): This is a way of numbering pages that allows you to check whether you received all pages, and if not, which ones are missing.
Page 915 GLOSSARY ECM (Error Correction Mode): This is signaling method that is designed to eliminate transmission errors on even the noisiest of telephone lines. See page . EFC: This is a proprietary digital data compression technique. It shortens the time for sending a page.
Page 916 GLOSSARY Polling File: This is a set of instructions (destinations to be polled, time of polling) for polling reception. Pulse Dialing: This method of dialing uses a string of pulses to represent each dialed digit. Reception: The act of receiving a document. Reduction: If your document is wider than the paper available in the other terminal, your terminal will automatically reduce it so that it will fit.
Page 917 Quick Reference Card Function List: To access the functions below, press the function key, then enter the function’s number. Function Polling Reception Confidential Transmission Transfer Request Secured polling Transmission Free Polling Transmission Scanner Mode Erasing Memory Files Erasing Polling Reception Files Erasing Polling Transmission Files Erasing PC-memory Transmission Programming Quick Dial/ Printing the...
Page 918 Basic transmission procedure Memory Transmission Make sure that the machine is in standby mode. Check that the Memory indicator is lit. If it is not lit, press MEMORY Carefully place the document in the feeder. Select the contrast and resolusion (and halftone if neccessary) You may select one or more of the following options.
Page 919 Programming Quick Dial Function 31 Yes Press the Quick Dial Key that you wish to program Enter the telephone number with the Ten key pad Press Yes Input a label using Quick Dial Key, then Press Yes or Do not program a label Press NO. Press Function to finish Key Stroke Program 1.
Page 920 REPORT Automatically Printed Report Confidential File Report Communication Failure Report Error Report Memory Storage Report Polling Result Report Polling Reserve Report Polling Clear Report Power Failure Report Jonrnal Transmission Result Report (Memory Transmission) Transfer Request report [NOTE] If the Transmission Result Report is switched off, a Communication Failure Report will be printed when a comunication fails.
Page 921 FUNCTION LIST Polling Reception Confidential Transmission Transfer Request Secured Polling Transmission Free Polling Transmission Scanner Mode* Erasing Memory Files Erasing Polling Reception Files Erasing Polling Transmission Files Erasing PC-memory Transmission* Programming Quick Dial/ Printing the Quick Dial List, Programming the Tone Key, Programming the Group Key Programming Speed Dial/ Printing the Speed Dial List Programming Group Dial/ Printing the Group Dial List...
Page 922 Index Activity Report (Journal) Add Paper Indicator Add Toner Indicator AI Short Protocol Authorized Reception Authorized Reception List On/Off switch Auto Document Auto Receive Mode Batch Transmission Broadcasting Buzzer Alarm Volume Control Center Mark, on/off Checkered Mark, on/off Clear Original Clock Closed Network Reception...
Page 923 Keystroke Programs Language Selection Lightning protection Line Fail Indicator Manual Receive Mode Marker (Stamp) Memory & Display Memory Lock Memory Lock ID On/Off switch Memory Storage Report On/Off switch Memory Transmission Multi-sort Document Reception 104 Night Timer On Hook Dial On/Off Switches Authorized Reception Checkered Mark...
Page 924 Quick Dial Programming Using a Quick Dial number 21 - 22 Quick Dial Keys Quick Dial/User Function List Quick Key Label List RDS (Remote Diagnostic System) 134 Receive File Indicator Reception Auto Receive Mode Confidential Reception Manual Receive Mode Mode Selection Receiving Confidential Messages Substitute Reception Reception Time, on/off...
Page 925 User Maintenance Procedures 154 User Parameter List User Parameters Verification Stamp Volume Control, Speaker & Buzzer Well Log Transmission Wild Cards Your Machine’s Telephone Number...
Page 926 Headquarters: Ricoh Corporation, 5 Dedrick Place, West Caldwell, NJ 07006. 201-882-2000 U.S. Government Marketing: Ricoh Corporation, 1700 N. Moore Street, Suite 1200, Arlington, VA 22209. 703-525-3234 Ricoh Company Ltd., 15-5, Minami-Aoyama 1-Chome, Minato-ku, Tokyo 107, Japan Part No. H5528600...

This manual is also suitable for:

Fax2400l

Ricoh 2400L Operator's Manual

Table of Contents

Introduction

Some of the Things that this Machine Can Do

How to Use this Manual

Manual Overview

Conventions

General Precautions

Power and Grounding

Cold Weather Power-Up

Thunderstorms

Copy Paper

Toner Cartridges

Operating Precautions

General

Guide to Components

1 Main Body

2 Operation Panel

Routine Operation

Sending a Fax Message

Receiving Fax Messages

Telephone Calls

Advanced Features

Transmission

Reception

Other

Reports

Automatically Printed Reports

User-Initiated Reports

Looking after the Machine

Replacing Paper

Replacing the Toner Cassette and Cleaning Pad

User Maintenance Procedures

Solving Problems

Document Jams

Copy Jams

Communication Problems

Operating Difficulties

Displayed Error Messages

Error Codes

Calling the Service Station

Dedicated Transmission Parameters

Technical Reference

Storing Telephone Numbers

Storing Names and Labels

If You Make a Mistake

On/Off Switches and User Parameters

Appendix A Installation and Initial Settings

Glossary

Table of Contents

What Does a Fax Machine Do

Introduction

Telephone Line Problems Affect Fax Communication

How to Use this Manual

Manual Overview

Keynames

Displays

Conventions

Symbols

Storing Telephone Numbers

Storing Names and Labels

Punctuation Marks and Symbols

Cursor and Clear Key for Editing

If You Make a Mistake

On/Off Switches and User Parameters

Power and Grounding

General Precautions

Cold Weather Power-Up

Thunderstorms

Copy Paper

Toner Cartridges

Operating Precautions

General

Guide to Components

Operation Panel

Installing the Machine

Location

Attaching the Document Table and Document Tray

Installing the Photoconductor, Toner Cassette and Cleaning Pad

Connecting the Machine