Avaya Nortel Communication Server 1000 Manual page 488

488 Voice Gateway Media Card maintenance
Diagnosis
In the event of a failure to load and run the IP Line software, the Voice
Gateway Media Card defaults to the BIOS load. This load consists of a
prompt that enables commands to reload the IP Line loadware and reboot.
There are three known reasons for the failure to load the IP Line software:
•
•
•
To determine the cause of the IP Line load failure, reboot and monitor the
booting sequence through the serial port. Capture the booting sequence to
aid in communication with technical support personnel.
Examples of booting sequences
Case 1
The following excerpt from the booting sequence indicates the amount of
memory onboard.
Memory Configuration
Onboard:
SIMM: 16MB
Total:
In the absence or failure of the SIMM, the total memory is 4MB; that is not
enough memory to support the IP Line application.
Case 2
The following excerpt from the booting sequence indicates the Voice
Gateway Media Card locating and loading the IP Line loadware from flash
memory:
Cookie array value:
Checksum Validation at Bank Address:
ROM = 35582602
Length of bank = 0004FEF8
Calculated Checksum = 35582602
Checksum array value:
Loading code from address:
Verifying ROM to RAM copy...
ROM to RAM copy completed OK
Jumping to VxWorks at 0x00E00000
EIP = 0x00E0011E
Jumping to romStart at 0x00E00300
In the event of a software load failure, the boot sequence indicates that
the BIOS is being loaded:
Cookie array value:
Copyright © 2003–2008, Nortel Networks
.
Not enough memory due to a faulty or missing SIMM.
Corruption of the IP Line loadware image in flash memory.
The escape sequence to boot from the BIOS has been inadvertently
sent down the serial line due to noise.
4MB
20MB
Nortel Communication Server 1000
IP Line Fundamentals
NN43100-500 02.02 Standard
Release 5.5 4 February 2008
0x111111100
0x11111100
F9800010
0x11111111
0xF9800000 Checksum in