Notes present a sample configuration for connectivity between communications server using e1/pstn to connect to the dialogic img 1010 media gateway (103 pages)
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Avaya CallPilot® 1006r Server Hardware Installation NN44200-320, 01.03 December 2010...
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Product provided by Avaya including the selection, arrangement and While reasonable efforts have been made to ensure that the design of the content is owned either by Avaya or its licensors and is information in this document is complete and accurate at the time of protected by copyright and other intellectual property laws including the printing, Avaya assumes no liability for any errors.
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Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective action. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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Avaya CallPilot® 1006r Server Hardware Installation December 2010...
Contents Chapter 1: Customer service....................7 Getting technical documentation........................7 Getting product training.............................7 Getting help from a distributor or reseller......................7 Getting technical support from the Avaya Web site..................8 Chapter 2: 1006r server description..................9 In this chapter..............................9 1006r Server features............................9 Introduction...............................9 RoHS compliance.............................9 Server dimensions and weight........................10...
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Introduction..............................31 Required equipment............................31 What is next?..............................31 Connecting peripherals to the server......................32 Rear panel connectors............................32 Connecting the server to the Avaya server subnet (optional).................34 Introduction..............................34 What is next?..............................35 Installing the Avaya software feature dongle....................35 Introduction..............................35 Chapter 5: Connecting the server to power................39 In this chapter..............................39...
Chapter 1: Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go www.avaya.com or go to one of the pages listed in the following sections. Navigation • Getting technical documentation on page 7 •...
Customer service Getting technical support from the Avaya Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at www.avaya.com/support. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
To comply with the RoHS directive, some of the part numbers now contain an E5 or E6 suffix. For example, part number NTRH2014 is now NTRH2014E6. The part numbers in this guide do not contain the suffix. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
92 mm (3.6 in.) Front panel controls and features The following diagrams show the front view of the 1006r server chassis. Visible from the front are the hard drives, optical drive, and system control panel. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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ACPI-compliant operating system. Power/Sleep LED Continuous green light indicates the system has power applied to it or the system is in ACPI S0 state. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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Connector to attach a video monitor to the front of the system. The front and rear video ports cannot be used at the same time however the front takes priority if both ports are used. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
The PCI riser assembly holds the MPB96 PCI add-in cards. For more information about your configuration, see Valid PCI card configurations on page 16. The following diagram shows the PCI riser held above the server. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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1006r server description Figure 4: PCI riser card The following picture shows the PCI riser assembly when removed from the 1006r chassis. The PCI riser assembly is shown turned over with full-size cards installed. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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When you place the server on a solid surface such as a workbench, you have a better view of the card alignment, and you can exert the necessary force when inserting the assembly into the connector. Important: The PCI riser assembly must be fully seated to avoid server malfunction. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
Table 1: 1006r PCI card slot configurations on page 16. Note: Your server configuration depends on what was ordered from Avaya. Therefore, your server may not have all of the slots populated. When looking at the server from the rear (see...
This section describes how the 1006r server can be integrated into your network. The integration depends on the type of switch you are using. Important: To secure the Avaya CallPilot server from unauthorized access, ensure that the CallPilot network is inside your organization's firewall. Sample network setup: Meridian 1 The following diagram shows a CallPilot server sample network setup with a Meridian 1 switch.
1000 (CS 1000) system. In the previous illustration, the telephony LAN (TLAN subnet) provides IP connectivity between the CS 1000 system and the i2004 Internet phone sets. The connection between the call server Avaya CallPilot® 1006r Server Hardware Installation December 2010...
• The second NIC, labeled NIC 1 can be connected to the Avaya server subnet. This optional NIC is required only for Meridian 1 or CS 1000 systems that require a Avaya server subnet connection (in addition to the ELAN subnet connection). The Avaya server subnet provides data connectivity between desktop and Web messaging clients, Web- enabled administrative PCs, and the CallPilot server.
1006r server description The Avaya server subnet and ELAN subnet must be properly configured for correct CallPilot operation. To ensure correct configuration, Avaya recommends that you consult a network specialist. Remote access connectivity Use one of the USB connectors on the rear of the 1006r server to connect to an external plug- and-play modem.
Planning and Engineering Avaya CallPilot® Planning and Engineering Guide (NN44200-200) Avaya CallPilot® Network Planning Guide (NN44200-201) Avaya Communication Server 1000 Converging the Data Network with VoIP Fundamentals (NN43001-260) Solution Integration Guide for Avaya Communication Server 1000/CallPilot®/NES Contact Center/Telephony Manager (NN49000-300) Installation and Configuration Avaya CallPilot®...
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(NN44200-116) Avaya CallPilot® Multimedia Messaging User Guide (NN44200-106) Avaya CallPilot® Speech Activated Messaging User Guide (NN44200-107) Avaya CallPilot® Desktop Messaging User Guide for Microsoft Outlook (NN44200-103) Avaya CallPilot® Desktop Messaging User Guide for Lotus Notes (NN44200-104) Avaya CallPilot® Desktop Messaging User Guide for Novell Groupwise (NN44200-105) Avaya CallPilot®...
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1006r server description Avaya CallPilot® Desktop Messaging User Guide for My CallPilot (NN44200-109) Avaya CallPilot® Voice Forms Transcriber User Guide (NN44200-110) The Map was created to facilitate navigation through the suite by showing the main task groups and the documents contained in each category. It appears near the beginning of each guide, showing that guide's location within the suite.
This section provides an overview of the steps required to install the 1006r server and peripheral devices. Installation checklist The following checklist identifies the tasks that must be performed when installing the Avaya ® CallPilot server. For detailed instructions, see...
To connect the modem to the server on page 33). Note: If you are connecting the optional Avaya server subnet, do not power up unless your antivirus programs and Avaya security updates are installed first. Connect the 1006r server to the Avaya server subnet Ethernet...
• "CallPilot software media and documentation checklist" • "CallPilot server hardware checklist" Open the cardboard carton containing the server. 2. Remove the server from the carton; set it on a secure surface. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
6. Save all packing materials and cartons in case you must return any equipment to the carrier. What is next? Continue with Installing the server and peripheral devices on page 29. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
Inspecting the modem on page 31 • Connecting peripherals to the server on page 32 • Connecting the server to the Avaya server subnet (optional) on page 34 • Installing the Avaya software feature dongle on page 35 Installing the server...
The 1006r server is supplied with industry standard 48.3cm (19 in.) rack rails that can accommodate racks with a maximum depth of 76.2 cm (30 in.) between the mounting posts. Check the rack you are using and ensure that the Avaya supplied server rack rails are suitable for your specific installation requirements.
Follow the installation procedures in this document for each server, with the following exceptions: • Do not connect the server to the Avaya Server Subnet, or the ELAN subnet until directed to do so in the Server and Switch Configuration guide.
4. Ensure that a single-point ground reference is available for all the power outlets serving the CallPilot server and its peripherals. Before the CallPilot server installation, a qualified electrician must implement the single-point ground reference Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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The installation options are displayed. 9. In the Found New Hardware Wizard dialog box, select Include this location in the search and enter the following patch in the corresponding field: C:\PnpDrivers \USBSCSI 10. Click Next. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
The Avaya server subnet is optional. However, it is required to support desktop and Web messaging users. Note: If you are installing a High Availability system, do not connect either sever to the Avaya Server Subnet. The connection to the Avaya Server Subnet is made when you configure the system.
The software feature key is a security device that stores the unique serial number of the server. The feature key is embedded in the Avaya software feature dongle, which plugs into the upper USB port labeled D on the rear panel (see Rear panel connectors on page 32).
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Figure 7: Dongle without feature key 3. To eject a software feature key, insert a straightened paper clip into the side access hole. Push the paper clip in the direction of the software feature key. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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Figure 8: Installing the feature key 4. Plug the dongle into the upper USB port labeled D on the rear panel of the server. What is next? Continue with Connecting the server to power on page 39. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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Installing the server and peripheral devices Avaya CallPilot® 1006r Server Hardware Installation December 2010...
Safety information Voltage: Risk of electric shock Procedures involving electrical connections must only be performed by qualified personnel. Ensure that you obey all displayed warning notices on power equipment and connections. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
Rack power and grounding To ensure a complete power and grounding installation: ® • In rack-mount server installations, ensure the Avaya CallPilot server chassis and equipment racks are isolated from other foreign sources of ground. Acceptable isolation Avaya CallPilot® 1006r Server Hardware Installation...
• In rack-mount server installations where other equipment is also installed in the same rack, ensure that all equipment derives ground from the same service panel as Avaya CallPilot and the switch. Connecting the server to power...
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3. Let the mini-setup sequence run until you are prompted to log on to the operating system. Note: The system can perform multiple reboots. This is normal. 4. Ensure that the operating system logon window appears on the monitor. Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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Diagnostics (NN44200-709) guide for troubleshooting instructions. 5. Log into Windows. 6. CallPilot Manager wizard starts automatically. 7. Use the wizard to configure your system. For further details, see the Installation and Configuration Task List (NN44200-306). Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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Connecting the server to power Avaya CallPilot® 1006r Server Hardware Installation December 2010...
TLAN ..............mouse ..............installation checklist ............ diagram IRQ mapping table ............. 1006r server in network ........back panel ..........slot locations ..........connection network, CS 1000 and CallPilot server ..keyboard Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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See TLAN ............connecting to the server ........TLAN Ethernet hub ............illustration ............. keyboard .............. training ................. modem ..............monitor ..............mouse ..............unpacking equipment ............warnings, conventions ..........weight, 1006r server ........... Avaya CallPilot® 1006r Server Hardware Installation December 2010...
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