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Avaya 1000E Application Notes

Avaya 1000E Application Notes

Notes present a sample configuration for connectivity between communications server using e1/pstn to connect to the dialogic img 1010 media gateway
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Avaya Solution & Interoperability Test Lab
Application Notes for Dialogic IMG 1010 Media Gateway
with Avaya® Communication Server 1000E 7.5 and Avaya
®Meeting Exchange® Enterprise Edition 6.2 using SIP
Trunking with Avaya Aura® Session Manager R6.2 - Issue
1.0
These Application Notes present a sample configuration for connectivity between Avaya ®
Communications Server 1000E (CS1000E) using E1/PSTN to connect to the Dialogic IMG 1010
Media Gateway. The Dialogic IMG 1010 Media Gateway provides E1 to SIP and SIP to E1
protocol translation to interoperate with Avaya Aura ®Session Manager R6.2 which in turn is
connected via SIP Trunking to Avaya® Meeting Exchange Enterprise Edition 6.2.
Testing was conducted via the Internal Interoperability Program at the Avaya Solution and
Interoperability Test Lab.
SPOC 02/26/2013
Abstract
Solution & Interoperability Test Lab Application Notes
©2013 Avaya Inc. All Rights Reserved.
1 of 103
DLG1010MXSM62CS

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  • Page 1 These Application Notes present a sample configuration for connectivity between Avaya ® Communications Server 1000E (CS1000E) using E1/PSTN to connect to the Dialogic IMG 1010 Media Gateway. The Dialogic IMG 1010 Media Gateway provides E1 to SIP and SIP to E1 protocol translation to interoperate with Avaya Aura ®Session Manager R6.2 which in turn is...

  • Page 2: Table Of Contents

    Line Transfer / Conference Transfer ................. 8 Reference Configuration ......................8 Equipment and Software Validated ..................10 4.1. Configuration Tools ...................... 11 Configure Avaya Communication Server ................12 5.1. Login to Unified Communication Management GUI........... 12 5.2. Verify Equipped Feature Packages ................14 5.3.
  • Page 3 6.9.2. Routing ........................57 6.9.2.1 Route Entry ...................... 57 Configure Avaya Aura Session Manager ................60 7.1. Log in to Avaya Aura® Session Manager ..............60 7.2. Administer SIP Domain ....................61 7.3. Administer Locations ....................61 7.4. Administer Adaptations ....................62 7.5.
  • Page 4 9.2. Verification Avaya Communication Server 1000E ............91 9.2.1. Troubleshooting Call tracing .................. 92 9.3. Verify Dialogic IMG 1010.................... 93 9.3.1. Verify ISDN Trunk Status ..................93 9.3.2. Verify ISDN D-Channel Status ................94 9.4. SIP trunk Status......................94 9.5.

  • Page 5: Introduction

    SIP trunk to Avaya® Meeting Exchange Enterprise Edition R6.2. The incoming call from the Avaya ® Communication Server 1000E is presented as E1 to the Dialogic IMG 1010 Media Gateway. The E1 signal is converted to SIP by the IMG_1010 and signaled to the Avaya Aura®...

  • Page 6: Test Description And Coverage

    Meeting Exchange to increase the number of ports from 8 to 12 to accommodate the use of the G729 codec. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 6 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 7: Ublast (Blast Dial) - Manual & Auto

    Talk tool ―Reports‖ to view the conference details for the long period, it was not possible to open the reports for the previous day. A message would be received that the ―pages were blank‖, else BD; Reviewed: Solution & Interoperability Test Lab Application Notes 7 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 8: Network Outage / Recovery

    SIP trunks using Dialogic IMG 1010 Media Gateway with a SIP trunk to Session Manager R6.2. E1 trunk is used to connect Avaya Communication Server 1000E to the Dialogic IMG 1010 Media Gateway. The gateway’s role is to translate E1 messages to SIP and vice versa between Avaya Aura Session Manager R6.2.
  • Page 9 Avaya Meeting Exchange Enterprise Edition has been installed and configured on Avaya S8800 Media Server. Figure 1 Network configuration of Avaya® Communication Server 1000E, Dialogic IMG 1010 Media Gateway, with Avaya Aura® Session Manager, Avaya Aura® Communications Server R6.2 and Avaya Aura ®...

  • Page 10: Equipment And Software Validated

    Avaya G650 Media Gateway TN2312BP HW15 FW054 TN799DP HW16 FW040 TN2602AP HW08 FW063 Avaya S8800 Media Server Avaya Aura ® Session Manager R6.2 Release 6.2.2.0.623006 (Service Pack 3) Linux : 5.6 5.6.0.3 Avaya S8800 Media Server Avaya Aura® System Manager R6.2 Release: smgr 6.2.12.0 (Service Pack 3)

  • Page 11: Configuration Tools

    Avaya Communication Server 1000E (CS1K) was configured via UCM Element Manager – which can be accessed via Avaya Aura System Manager if using Single Sign On. Alternatively, the Element Manager GUI can be accessed directly via the ELAN IP Address. Additional configuration was carried out using PuTTY to access the relevant ―Overlays‖...

  • Page 12: Configure Avaya Communication Server

    In these application notes, access was made via Avaya Aura System Manager using Single Sign On. Open an instance of a web browser and connect to the web GUI for Avaya Aura System Manager and login in with appropriate credentials.
  • Page 13 Services section. Once the Elements screen has opened, select the Element Manager system to be opened. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 13 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 14: Verify Equipped Feature Packages

    Overlap Signaling (M1 to M1 and M1 to 1TR6 CO) (OVLP) International Primary Rate Access (CO) (IPRA) QSIG Interface (QSIG) QSIG Generic Functional Protocol (QSIGGF) QSIG Supplementary Service (QSIG-SS) BD; Reviewed: Solution & Interoperability Test Lab Application Notes 14 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 15: Administer E1 Card

    Slot. Alternatively enter a number between 0-255. Media Gateway Card Enter the Shelf-Cabinet-Slot where the NTBK50AAE5 E1 2Mbps ISDN trunk card has been inserted into the Avaya MG1000 Media Gateway. In this example the trunk card has been inserted in slot 3.

  • Page 16: Administer D-Channel

    Step 5.3 for programming purposes. Click on the Add button to begin the creation of the D-Channel. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 16 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 17 Set to 64kb/s clear (64KC) Channel Negotiation option Set to No Alternative acceptable, exclusive(1) Then click on Edit button to configure Remote Capabilities BD; Reviewed: Solution & Interoperability Test Lab Application Notes 17 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 18 Please note: screen show has been condensed. Once the changes have been made, scroll down the screen and select Submit button. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 18 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 19: Administer Routes And Trunks

    The Customer 0, New Route Property Configuration screen is displayed. Enter the following values and leave the remaining fields at default. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 19 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 20 Call Type for outgoing direct dialed TIE route (CTYP) Set to Coordinated Dial Plan (CDP) Calling Number Dial Plan (CNDP) Set to Unknown (UKWN) BD; Reviewed: Solution & Interoperability Test Lab Application Notes 20 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 21 In the Basic configuration area for trunk configuration, enter the following: BD; Reviewed: Solution & Interoperability Test Lab Application Notes 21 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 22 Click Save to save the changes and to create the trunks. Once the trunks have been created they can be displayed against the Route by expanding the Route details. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 22 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 23 BD; Reviewed: Solution & Interoperability Test Lab Application Notes 23 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 24: Administer Route List Block

    The next two stages involve setting up a Route List Block and a Distant Steering Code to route the digit patterns dialed by the Avaya CS1000E endpoints to reach the Avaya Meeting Exchange. The first step is to create a Route List Block. From the menu on the left select Dialing and Numbering Plans ...
  • Page 25 Scroll down the screen and select Submit (not shown). Once submitted the Route List Blocks screen should look similar to the next screen shot when the Route List Block Index has been expanded. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 25 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 26: Administer Distant Steering Code

    Click on the Add button. In the example below the digit pattern to BD; Reviewed: Solution & Interoperability Test Lab Application Notes 26 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 27: Enable The E1 Card

    Even though the E1 card can be enabled via the web based interface Element manager, the D- channel cannot come into service unless the E1 card is enabled via the command line interface. Access the Avaya Communication Server 1000E command line interface via SSH using a tool such as PuTTY.

  • Page 28: Enable D-Channel Automatic Establishment

    The output from the Avaya Communication Server 1000E command line interface has been trimmed down in the subsequent sections in order to focus on key settings for the configuration. Values in bold represent values entered by the system administrator.

  • Page 29: Configure Dialogic Img 1010 Media Gateway

    On initial connection the Event View window may automatically appear. This can be closed by selecting File>Exit or by minimizing. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 29 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 30 For example, to add a new SIP SGP Profile to the Profiles section, the Profile Section must exist first. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 30 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 31: Dialogic Img Configuration Name

    User-Specified column. To commit the name change select the Configured Item from the Configuration Tree, right click and select Commit. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 31 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 32: Profiles

    Select Local SIP Privacy Select Off To save the changes right click on SIP:default –ID:0 and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 32 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 33: Create Ds1 Profile

    Transmit All Zeros Select False To save the changes right click on E1 Prof:DefaultE1 and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 33 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 34: Ip Bearer Profiles

    Select 101 To save the changes right click on Bearer:Default IP Profile – ID-1 and select Commit not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 34 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 35: New Ip Codec In Bearer Profile

    To save the changes, right click Priofile:1 Entry:0 and select Commit (not shown). The screenshot shot shows the new vocoder created underneath the Bearer. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 35 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 36: Logical Img

    Set a descriptive name To save the changes, right click Logical IMG IMG Group 1 and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 36 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 37: Physical Img

    0d:10.10.9.85 (IP address assigned to CTRL 0) IMG Type Select 1010 Trunk Type Select E1 To save the changes, right click IMG Name: Avaya Interop-ID:0 and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 37 of 103 SPOC 02/26/2013 ©2013 Avaya Inc.

  • Page 38: Network Interfaces

    New Network Interfaces. This will create a folder called IP Network. To save the changes right click on IP Network and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 38 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 39: Network Interface Voip Module

    Default Gateway 10.10.9.1 To save the changes, right click VoIP Module 0 – Data and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 39 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 40: Network Interface Cpu - Signaling

    Select IP V4 IP Address 0d:192.168.81.180 (IP address assigned to physical interface SIG 0) Subnet 255.255.255.0 Default Gateway 192.168.81.254 BD; Reviewed: Solution & Interoperability Test Lab Application Notes 40 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 41: Facilities For Ds1 And Voip

    EMS Logical IMG IMG Group 1  IMG Name AvayaInterop-ID:0. Right click on IMG Name AvayaInterop-ID:0 and select New Facility. To save the changes right click Facility and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 41 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 42: Ds1 Facilities

    To save the changes, right click on the Bearer or Signaling Span object and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 42 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 43: Voip Facilities

    VoIP module in Section 6.5.1) To save the changes, right click VoIP Resource 0 and select Commit. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 43 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 44: Img Signaling (Isdn, Ss7, Sip, H.323)

    Name AvayaInterop-ID:0 and select New Signaling. To save the changes, right click on Signaling and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 44 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 45: Sip Signaling

    VoIP module in Section 6.5.1) To save the changes right click SIP Signaling and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 45 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 46: Isdn Signaling

    Logical IMG IMG Group 1  IMG Name AvayaInterop-ID:0  Signaling. Right click on Signaling and select New ISDN. Right click on this folder and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 46 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 47: Isdn D Channel

    Select Euro-ISDN Network Side To save the changes right click IMG:0 Bearer - ID:0-Chan:16 and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 47 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 48: External Network Elements

    IMG EMS  External Network Elements. Right click on External Network Elements and select New External Gateways. To save the changes right click on External Gateways and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 48 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 49: External Gateway

    Select SIP:default-ID:0 To save the changes right click on the newly created external gateway and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 49 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 50: Routing Configurations

    IMG EMS  Routing Configuration. Right click on Routing Configuration and select New Channel Groups. To save the changes right click on Channel Groups and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 50 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 51: Channel Group (Isdn)

    Channel Group first, then create a Route Table and optional Translation Table, then edit the Channel Group to include these tables. This note applies to all channel groups. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 51 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 52 BD; Reviewed: Solution & Interoperability Test Lab Application Notes 52 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 53: Assign Isdn D Channel To Channel Group (Isdn)

    Groups  CS1K-ID:0. Right click on CS1K-ID:0 and select New ISDN Group. Select the following parameters, leaving the remaining parameters at default values. Select IMG:0 – Bearer ID:0-Chan :16 ISDN D Channel BD; Reviewed: Solution & Interoperability Test Lab Application Notes 53 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 54: Assign Isdn B-Channels To The Isdn Group

    IMG Interface Select Bearer To save the changes, right click on B Channels: Bearer:0 and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 54 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 55: Channel Group (Sip)

    Section 6.9.2.1) To save the changes right click on the newly created Channel Group and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 55 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 56: Channel Group With Sip Gateway

    To save the changes right click on the newly created IP Network Element GW:Avaya_SessionManager and select Commit (not shown). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 56 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 57: Routing

    A descriptive name i.e. RT_for_CS1K Select an available ID i.e. 5 To save the changes, right click RT_for_CS1K – ID:5 and select Commit. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 57 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 58 The screen shot on the next page shows the main IMG configuration screen in the background with the pop up window for configuring the above settings for entry RT_for_CS1K – ID:5 only. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 58 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 59 BD; Reviewed: Solution & Interoperability Test Lab Application Notes 59 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 60: Configure Avaya Aura Session Manager

    Administer Routing Policies Administer Dial Patterns Administer Avaya Aura® Session Manager Add Avaya Aura® Communications Manager as an Evolution Server. Administer SIP Users 7.1. Log in to Avaya Aura® Session Manager Configuration is accomplished by accessing the browser-based GUI of System Manager, using the URL http://<ip-address>/SMGR where <ip-address>...

  • Page 61: Administer Sip Domain

    7.2. Administer SIP Domain SIP domains are created as part of the Avaya Aura ® System Manager basic configuration. There will be at least one which the Session Manager is the authoritative SIP controller. In these sample notes it is mmsil.local. The Session Manager can also deal with traffic from other domains, so multiple SIP domain entries may be listed.

  • Page 62: Administer Adaptations

    For this sample configuration, no adaption is required to reformat the uri string or to perform a digit conversion. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 62 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 63: Administer Sip Entities

    7.5. Administer SIP Entities Each SIP device (other than Avaya SIP Phones) that communicates with the Session Manager requires a SIP Entity configuration. This section details the steps to create SIP Entities for the Session Manager, Dialogic IMG 1010 and Meeting Exchange.
  • Page 64 Click Commit to save. A message will appear advising that ―Entity Links can be added to the record once the Entity has been saved‖. Section 7.6 advises how to create Entity Links BD; Reviewed: Solution & Interoperability Test Lab Application Notes 64 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 65 Click Commit to save. A message will appear advising that ―Entity Links can be added to the record once the Entity has been saved‖. Section 7.6 advises how to create Entity Links BD; Reviewed: Solution & Interoperability Test Lab Application Notes 65 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 66: Administer Sip Entity Links

    SIP Entity 2 Drop-down select the SIP Entity added previously, i.e. DialogicIMG1010 Port Enter 5060 Trusted Set the field as Trusted Notes Add a brief description BD; Reviewed: Solution & Interoperability Test Lab Application Notes 66 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 67 Entity Links have been assigned to the SIP Entities. As the display only shows 5 SIP entity links, it may be necessary to click previous / next to show the other entity links. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 67 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 68: Administer Time Ranges

    Two routing policies must be created, one to route calls to Meeting Exchange and the second to route calls to Avaya Communication Server (CS1000E) via the Dialogic IMG 1010. These are to be associated with the Dial Patterns which will be created in the next step.
  • Page 69 Add. Click Commit to save. Screen shot for Meeting Exchange Routing Policy is on the next page. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 69 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 70 The routing policy to route calls to Dialogic IMG 1010 in order to reach the Avaya Communication Server (CS1000E) is also very similar. Screen shot for Dialogic IMG 1010 Routing Policy is on the next page. BD; Reviewed: Solution & Interoperability Test Lab Application Notes...
  • Page 71 At this stage the records are missing the Dial Pattern which will be created next (Section 7.9). BD; Reviewed: Solution & Interoperability Test Lab Application Notes 71 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 72: Administer Dial Pattern

    (CS1000E) and the external PSTN destination that is reach via Dialogic IMG 1010 which has a E1 link to the Avaya Communication Server (CS1000E) To create a Dial Pattern for calls to the Avaya Aura Meeting Exchange, browse to Home  Elements  Routing  Dial Patterns.
  • Page 73 The Dial Patterns to route calls via Dialogic IMG 1010 to the Avaya Communication Server (CS1000E) and onto the external PSTN via the CS1000E are configured in the same way. Dial Pattern for Avaya Communication Server (CS1000E) for extension numbers starting 54XXX BD;...

  • Page 74: Confirm Entity Link Status

    Dial Pattern for External PSTN which is reached via Dialogic IMG 1010 then onto Avaya Communication Server (CS1000E) for numbers starting 200XX 7.10. Confirm Entity Link Status To confirm the Entity Link between Session Manager and Meeting Exchange and Session Manager and Dialogic IMG 1010, review the Session Manager Dashboard.
  • Page 75 Meeting Exchange to communicate with Session Manager. Once that section has been completed correctly, the Entity Link between Session Manager and Meeting Exchange will come into service. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 75 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 76: Configure Avaya Meeting Exchange Enterprise Application

    Configure This section describes the steps for configuring SIP trunks between Avaya Meeting Exchange and Avaya Aura Session Manager. It will also cover briefly configuration of conferences via Bridge Talk software. With the introduction of Meeting Exchange Enterprise Edition R6.2 the configuration tools have moved to System Manager Web interface, rather than the PuTTY / SSH session previously used.
  • Page 77 From the list on the left hand side, select Manage Elements. Once the list has appeared on the right hand side, select New. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 77 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 78 Should already be set as ―Meeting Exchange and Conferencing 6.0‖ Type Node Enter the IP Address of the Meeting Exchange Server Click Commit or Done when finished. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 78 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 79 Online. If this step is successful, proceed to the next step, else recheck the settings. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 79 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 80: Configure Sip Listener

    8.2. Configure SIP Listener The SIP signaling messages in the sample configuration are transmitted between the Avaya Meeting Exchange and the SIP interface of the Session Manager over a TCP channel. Configure the following settings to enable SIP Connectivity on the Meeting Exchange server.

  • Page 81: Configure Dial Out

    8.3. Configure Dial Out The Meeting Exchange must be configured to be able to route outbound calls to Avaya Aura Session Manager. Navigate to Meeting Exchange  Audio Conferencing  Call Routing. Select the relevant Meeting Exchange and select Configure (not shown).
  • Page 82 Meeting Exchange services may be required and this will be carried out as part of the Applied change. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 82 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 83: Configure Dnis Mappings

    Set to Direct to Enter queue Conference Room Start Set to 0 Conference Room End Set to 0 Click Save. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 83 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 84 The settings for a FLEX queue are similar: BD; Reviewed: Solution & Interoperability Test Lab Application Notes 84 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 85: Creating A Sign In User For Bridge Talk

    Exchange and click Configure. Expand the Sign In Users section and Click on the edit button beside Sign In Users. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 85 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 86 Set as required Click Save and Done as required back through the screens. You will be prompted to Apply Changes. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 86 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 87: Bridge Talk Configuration

    In the Conference Scheduler window that opens, click on File Schedule Conference. A blank conference screen will be displayed. Configure the following fields as a minimum to achieve basic conference functionality: BD; Reviewed: Solution & Interoperability Test Lab Application Notes 87 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 88 Enter the maximum number of lines to be made available to the conference. Click Save to save the conference details. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 88 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 89 Once they have entered the relevant pin (Conferee or Moderator) they will be placed in the conference room. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 89 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 90: Verification Steps

    9. Verification Steps 9.1. Verify Call Flows The call flow pattern for calls coming to the Meeting Exchange from the Avaya Aura Communication Server (CS1000E) will move through the following steps: W - Indicates potential WireShark tracing points. 1. Call from IP phone on the Avaya Communication Server (CS1000E) dials 23600 to reach Meeting Exchange.

  • Page 91: Verification Avaya Communication Server 1000E

    9.2. Verification Avaya Communication Server 1000E Select System  Maintenance Change to Select by Functionality. From the list offered select MSDL Diagnostics. Once the diagnostic screen has opened, select Get Status of MSDL Device (STAT). Underneath select the MSDL to be checked then click on Submit. The status of the MSDL will appear in the window below.

  • Page 92: Troubleshooting Call Tracing

    9.2.1. Troubleshooting Call tracing Call tracing on the Avaya Communication Server (CS1000E) can be carried via the CLI. To trace the activity of an endpoint, enter the following: Command Comment >LD 80 Use load 80 for tracing. enter .entc <TN> hhmm i.e.

  • Page 93: Verify Dialogic Img 1010

    Channels:Bearer:0. Click on the tab Object Table in the Information Pane . This will show the trunks and their current status. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 93 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 94: Verify Isdn D-Channel Status

    Click on the tab Object Table in the Information Pane. This will show the trunks and their current status. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 94 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 95: Call Tracing In Img 10101

    Stop Call Tracing. To update the status of tracing in the configuration Pane, right click and select Update Status. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 95 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 96 The opened trace file will show the call coming in from the CS1K, being converted to a SIP Invite and then being sent out. BD; Reviewed: Solution & Interoperability Test Lab Application Notes 96 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 97: Verify Session Manager

    PuTTY session with the Session Manager. This will display the SIP OPTIONS messages sent to both the Dialogic IMG 1010 and the Avaya Meeting Exchange. A 200 OK response should be sent back to Session Manager.

  • Page 98: Conclusion

    10. Conclusion As illustrated in this Application Notes Dialogic IMG 1010 can interoperate with Avaya Meeting ® Exchange Enterprise Edition using SIP trunks with CS1000E R 7.5 interconnecting with Dialogic IMG 1010 via E1 trunk to Avaya Aura® Session Manager R 6.2.

  • Page 99: Additional References

    Please note – As the software tested was pre GA, there are no current manuals available for the product. Additionally, the product may now be managed via Avaya Aura ® System Manager in a similar manner to Avaya Aura ® Conferencing. The manuals listed below may be useful in the configuration of Meeting Exchange: Deploying Avaya Aura®...

  • Page 100: Appendix A - Meeting Exchange Configuration Via Ssh

    # request we will be listening to MyListener=sip:6000@10.10.6.150:5060;transport=tcp # if this setting is populated will Overwrite the contact field in responses respContact=<sip:6000@10.10.6.150:5060;transport=tcp> MaxChannelCount=8000 BD; Reviewed: Solution & Interoperability Test Lab Application Notes 100 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...

  • Page 101: Bd; Reviewed

    Configure DNIS Mappings Use the command CBUTIL ADD to add conference DNIS to Meeting Exchange. [craft@mx62 ~]$ cbutil list cbutil Copyright 2004 Avaya, Inc. All rights reserved. DNIS Grp Msg CP Function On Failure Line Name Company Name Room Start...

  • Page 102: Bd; Reviewed

    BD; Reviewed: Solution & Interoperability Test Lab Application Notes 102 of 103 SPOC 02/26/2013 ©2013 Avaya Inc. All Rights Reserved. DLG1010MXSM62CS...
  • Page 103 Application Notes. Please e-mail any questions or comments pertaining to these Application Notes along with the full title name and filename, located in the lower right corner, directly to the Avaya Solution & Interoperability Test Lab at interoplabnotes@list.avaya.com BD;...

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